Guest reviews
Overall rating
8,7
Excellent
Based on 6 629 reviews
Cleanliness
8,8
Comfort
8,6
Pickup/dropoff
8,6
Value for money
8,2
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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10,0
Pros: Very friendly and very easy
Cons: Honestly had a great experience
review from
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7,6
Cons: Pick up was a bit crowded and didn’t even see an attendant for almost 5 minutes to know if someone would come soon.
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10,0
Pros: Very courteous staff and new car
Cons: Shuttle was a bit dirty
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10,0
Pros: Yes, very good service
Cons: nothing
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9,2
Pros: I flew into Hartford, Connecticut and out of Newark, New Jersey so needed a car I could pick up in one state and deliver in another. Alamo made this easy and smooth. I also am unfamiliar with toll roads so asked and received help from the staff in Connecticut. I appreciate that.
Cons: The eastern road systems are very different from where I live and drive so I really wish rental cars had onboard gps instructions. It was difficult to navigate.
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6,0
Pros: Pick up and drop off was fine
Cons: The vehicle smelled like marijuana when we picked it up. Not a good first impression on their luxury vehicles.
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6,0
Pros: Staff was friendly
Cons: It was a 1 way rental, so the Pickup location intentionally gave me a car that was a lemon. Transmission kept slipping every few seconds every time the transmission tried to upshift or downshift. It was a miracle that we made it 100+ miles without a catastrophic accident to myself and passengers.
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4,8
Pros: Drop-off was easy.
Cons: Staff at pick-up did not explain the insurance options clearly, and it was not a good customer service experience.
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5,6
Cons: the price on Kayak was $32 per day. when I selected the car, the kayak app sends me to wherever and the price is approximately $62 per day ($32 price +$30 fees). Annoying. Then I go to Alamo and the price is approximately $90 per day. I won't use Kayak for car rentals.
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10,0
Pros: Got a better vehicle than expected.
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10,0
Pros: The staff was great. Drop off and pickup were very easy
Cons: The car was just fine. There are really no aspects that need improvement
review from
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7,2
Pros: The airport shuttle was waiting at the curb when we came out of the terminal, so we were taken to the Alamo office immediately. Friendly drivers on the shuttles and efficient service at the desk.
Cons: The car reeked of smoke. However, when I told the man who received the car about the smoke, he offered a discount and said he would have the car detailed to get rid of the odor. I think that was good service.
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10,0
Pros: Very friendly and very easy
Cons: Honestly had a great experience
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10,0
Pros: Very courteous staff and new car
Cons: Shuttle was a bit dirty
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10,0
Pros: Yes, very good service
Cons: nothing
review from
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9,2
Pros: I flew into Hartford, Connecticut and out of Newark, New Jersey so needed a car I could pick up in one state and deliver in another. Alamo made this easy and smooth. I also am unfamiliar with toll roads so asked and received help from the staff in Connecticut. I appreciate that.
Cons: The eastern road systems are very different from where I live and drive so I really wish rental cars had onboard gps instructions. It was difficult to navigate.
review from
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10,0
Pros: Got a better vehicle than expected.
review from
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10,0
Pros: The staff was great. Drop off and pickup were very easy
Cons: The car was just fine. There are really no aspects that need improvement
review from
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7,6
Cons: Pick up was a bit crowded and didn’t even see an attendant for almost 5 minutes to know if someone would come soon.
review from
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7,2
Pros: The airport shuttle was waiting at the curb when we came out of the terminal, so we were taken to the Alamo office immediately. Friendly drivers on the shuttles and efficient service at the desk.
Cons: The car reeked of smoke. However, when I told the man who received the car about the smoke, he offered a discount and said he would have the car detailed to get rid of the odor. I think that was good service.
review from
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6,0
Pros: Pick up and drop off was fine
Cons: The vehicle smelled like marijuana when we picked it up. Not a good first impression on their luxury vehicles.
review from
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6,0
Pros: Staff was friendly
Cons: It was a 1 way rental, so the Pickup location intentionally gave me a car that was a lemon. Transmission kept slipping every few seconds every time the transmission tried to upshift or downshift. It was a miracle that we made it 100+ miles without a catastrophic accident to myself and passengers.
review from
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4,8
Pros: Drop-off was easy.
Cons: Staff at pick-up did not explain the insurance options clearly, and it was not a good customer service experience.
review from
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5,6
Cons: the price on Kayak was $32 per day. when I selected the car, the kayak app sends me to wherever and the price is approximately $62 per day ($32 price +$30 fees). Annoying. Then I go to Alamo and the price is approximately $90 per day. I won't use Kayak for car rentals.
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Where can I find Alamo hire cars in Windsor Locks?
60 Schoephoester Rd, Alamo car hire
Address
60 Schoephoester RdPhone
+1 844 855 7198FAQs about hiring a car from Alamo in Windsor Locks
How many car hire locations does Alamo have in Windsor Locks?
Alamo has 1 car hire location in Windsor Locks. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Bradley Intl Airport (BDL)?
No (according to our data)
Does Alamo offer shuttle or airport pick-up services from Bradley Intl Airport (BDL)?
Yes