Book Payless hire cars in Seattle

Seattle, WA, United States
Oct 27 — Nov 3
Seattle, WA, United States
Wed 27/10
Wed 3/11
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Seattle

Overall rating6.9 GoodBased on 446 reviews
Value for money

Recent reviews

Traveller rating
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Pros:Simple processCons:Getting the vehicle I originally rent.Reviewed Mar 16 2021
review fromcheapflights
Not informing us of feesPros:Quick and easy return, well done.Cons:The person at the counter added my wife as a driver ran the credit card and then notified us that it would be an additional daily fee. When we asked to reverse it she said that we lose our reservation and have to rebook it at whatever the current rate was. We said to do it and we were going to call to see if that was in fact the case. She then said they could reverse the charge but it would take a long time. After reversing the charge we looked at the bill and it was still about $30 over what we were quoted in the reservation. There was an "optional" tire warranty fee that we had taken off and then it was the amount we had been quoted. It's unacceptable to me to add additional fees without even acknowledging it to the customer. We ended up getting a great vehicle at the price quoted so it all worked out, but the sales approach for upgrades was really unnerving to my wife and me, and we are likely going to add Payless rentals to our no go list.Reviewed Nov 11 2016
review fromkayak
Pros:Not a thing.Cons:A rental car location at an international airport that is only open between 10am and 6pm... Just let that sink in and then extrapolate to all of the other areas this company could fail, because they do indeed fail in all of the other areas. It is actually impossible to reach anyone at the counter of this location, even if you do call during their limited business hours. Try calling that location and entering the option for lost and found and you'll be taken to some scam line while entering other valid options will actually hang up on you. The list goes on and on. I won't ever be renting from this company again.Reviewed Dec 22 2020
review fromkayak
Pushy salesmanPros:Easy drop offCons:Geoffry~I believe was our sales rep and he was AWFUL!! He tried to sell us 1. insurance 2. gas He claimed that Washington state was DIFFERENT than every state in the US and if we had any body damage, we would be charged for all days the car was out of service. I declined, as USAA covers me. He also tried to convince me to pay ahead for gas, then bring my gas reciepts to the lower level after my rental to recieve a reimbursement on my gas! ? what? He also told me that Payless offered a competitive gas price of $3.69, when gas was $2.85 in the area. He became very hostile and aggressive, my son was uncomfortable with the whole transition. I had a Kayak reservation and told him to honor it, and he was angry about that!! AWFUL! it was a terribly uncomfortable exchange for what I thought would be a simple car pick up. I am 53 years old, and have never witnessed this open dishonesty at a car rental. Shame on Payless.Reviewed Dec 8 2015
review fromkayak
Cons:If YOUR website or their website had warned me that the pick up time is now extremely important due to COVId I’d have been more accurate. As it was no one was there for 35 minutes upon arrival.Reviewed Sep 8 2020
review fromkayak
Check the final price on your statementCons:The representative did not have our car size in and gave us a larger car. Then he tried to charge us a much higher price than the price I was suppose to be originally charged. Good thing I checked the statement before we left the counter! Make sure to check your statement!!! Also, another problem we had was that the guy told us we would get a certain car, but when we went to get our car, he had given us another car which we had told him we didn't want. Had to go back to the counter and have the representative correct the mistake he made.Reviewed Mar 29 2017
review fromkayak
Cons:Would never, ever recommend or use Payless Car Rental again! If I could give it a 0, I would. They didn't have car ready and said we could wait 2-3 hours until one came in if we wanted. They did have an upgrade available but said it would cost us an extra $100. Unbelievable! After getting nowhere with them, finally went to another company (with no help from them) and got a car. 3 hours later we finally drive out in a car!!! Absolutely worst customer service and company I have ever encountered!Reviewed Jan 2 2017
review fromkayak
Did not honor reservationCons:The attendant did not honor the reservation even when I showed him the confirmation and the price for a full size vehicle. He instead questioned me on what time I made the reservation and said that priceline reservations would take up to three hours to show up in his system. He refused to help me on the reservation instead trying to quote me an SUV which I did not want. He told me to try somewhere else and that I would not find anything for the price I showed him on my reservation. He insisted that the other rental companies would tell me the same thing because it was snowing outside and they would raise their prices. He was very rude. I asked him for his name and he said Joe. I told him I would follow up on it.. he said go ahead. Never had this happen before. Payless at the rental car center Seatac. Incident at 2.30 pm , 11/5/2017. I did find a full size car for about the price quoted on my initial reservation with another company.Reviewed Nov 7 2017
review fromkayak
No carsCons:Upon getting to the airport with a reservation for a rental car I waited in a long line to be placed upon a 15-person waiting list for a car as the company had no cars available at that time. My name and number was taken and I was told there was no way of knowing when cars would become available, but they would call me to let me know when they had a car for me. I ended up just going to a different rental car company where I did not have a reservation and paying more than my reservation was for. But they had cars and prices were fair I thought. So I would recommend Thrifty!Reviewed Sep 4 2016
review fromkayak
Don't bother.Pros:Not much I liked! The car got us around, so that's good.Cons:I made the reservation in my name, wanted to switch it over to my boyfriend's when we paid which I've done with every car rental company. They would not let us change the reservation name claiming employees give reservations away and it is being monitored. However - I was standing there with my ID and credit card and could not transfer. So instead, we had to pay to add an extra person. (Reservations were closed for the day - so we couldn't cancel and rebook.) - fine. Policy. I get it. So we had to pay an extra $13 a day for an extra driver. Then, we were told there was only one car left in their entire lot that fit our reservation. It was a VW Bug. We wanted trunk space to put our luggage out of sight. So we had to upgrade to a higher class for an extra $16? a day. Okay - getting to be a little less fine. Then, we go downstairs to pick up our keys. Our car was FILTHY. It looked like someone drove it through a muddy dust storm. There were blackberries all in the grooves of the trunk and the roof of the car was covered in tree debris. The inside wasn't dirty and we wanted to begin our vacation and definitely didn't want to deal with the women upstairs who seemed to be ripping us off every chance she got - so we just took the car out. The car showed low tire pressure on our way back to dropping it off before our flight out. We get gas at the gas station less than a mile from the rental car place, fill it till it clicks, drive it back to Payless and it says a gallon is missing. Of course we didn't grab our receipt because we didn't think about it and got charged an extra $10 for the missing gas. This car and its terrible customer service was not worth the money spent. I will never waste my time with this company! Save your vacation - book elsewhere.Reviewed Jul 27 2017
review fromkayak
Failed to keep their promise to waive feesPros:The car was relatively clean. That's about the only good thing.Cons:The service was outrageously frustrating. Upon pickup, which took more than half an hour, the total come up as around $200 more than the quote I got online because of all sorts of fees and surcharges. The employee promised, and wrote on the contract, that the manager would waive the extra fees and change the final cost to the same as the online quote. However, when I returned the rental, they told me that it was impossible to waive the fees and end up charging me the extra $200. I highly discourage anyone who wants to have a good rental experience to use Payless.Reviewed Mar 2 2017
review fromkayak
Overcharging liersPros:It was only nice before I found out I had been lied too.Cons:I went in and the company couldn't process my payment for some reason. They then handed me to ez rental cars whom said they would match. They on the estimate said it would be $98 and when I returned I found out it was actually $198. The person working at the desk was not helpful at all and now I have to try and call when a manager is there. I would NEVER recommend renting through EZ car rentals or Payless because of this aweful experience. I would recommend going to anyone else even if it is more expensive at least you will know what you are paying before hand.Reviewed Aug 15 2016
review fromkayak

Where can I find Payless hire cars in Seattle?

3150 S 160th Street, Payless car hires


3150 S 160th Street


Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00


+1 206 496 1174

Good to know

Most popular location

3150 S 160th Street

Most popular car type

Supplier choice

Top tips for hiring a car from Payless in Seattle

  • Supplier choice car hires from Payless in Seattle are around 53% cheaper than other car types, on average

FAQs about hiring a car from Payless in Seattle

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Payless in Seattle.

  • Payless has 1 car hire location in Seattle. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes