Guest reviews
Overall rating
8,0
Excellent
Based on 898 reviews
Cleanliness
9,4
Comfort
9,3
Pick-up/Drop-off
9,0
Value for money
8,5
Pros
"Nice car, friendly desk clerk."
(in 363 reviews)
"Very patient, helpful staff."
(in 150 reviews)
"Car was in great condition."
(in 344 reviews)
Cons
"Car promised, no cars available!"
(in 25 reviews)
"would not accept my credit card coverage."
(in 14 reviews)
"Car promised, no cars available!"
(in 176 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
credit card
pick up and drop
car was clean
car available
great car
great service
car was great
great experience
friendly staff
car insurance
great price
drop off the car
-
8,8
Rental went very smoothly
Pros: Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.
Cons: Rental was one of the lowest I could find, but still was over $100/day for 2 days.
review from
-
9,6
Pros: We were given a free upgrade at the initiation of the agent.
Cons: It was a little confusing to get to the garage where the cars were located.
review from
-
10,0
Very straightforwards to Emerald Aisle users
Pros: Choose any car you like. Few of these are base models, and often give you a bit more than you paid for!
review from
-
8,8
Cons: The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.
review from
-
10,0
Pros: Rep gave an upgrade while picking up vehicle.
Cons: Off site dropoff for airport but that is not the fault of National.
review from
-
10,0
Pros: All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.
review from
-
8,8
Limited choice in Emerald Aisle. Only SUVs availab
Cons: The primary reason I use the Emerald Aisle is to provide quick access and choice among a selection of quality mid-size cars. With two Emerald Aisle rentals in a short period of time (Ontario, CA and Seattle, WA), I experienced a very limited choice of vehicles. Instead of mid-size cars, the Emerald Aisle only contained a choice of compact SUVs. At Seattle, this was almost all Jeeps. Not much choice, and certainly not mid-size cars. On the positive side, National's attendant offered to have a sedan brought up from somewhere else. On the negative side, this would have taken extra time and would still have not provided me with a choice of vehicles.
review from
-
6,8
Pros: The car was excellent but not at the airport where I expected it to be. I had to pay for a cab ($40) to get downtown and get stuck in horrible Seattle traffic leaving the rental center. The people at National were great and helpful but the entire experience should have been better
review from
-
8,8
Rental went very smoothly
Pros: Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.
Cons: Rental was one of the lowest I could find, but still was over $100/day for 2 days.
review from
-
9,6
Pros: We were given a free upgrade at the initiation of the agent.
Cons: It was a little confusing to get to the garage where the cars were located.
review from
-
10,0
Very straightforwards to Emerald Aisle users
Pros: Choose any car you like. Few of these are base models, and often give you a bit more than you paid for!
review from
-
8,8
Cons: The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.
review from
-
10,0
Pros: Rep gave an upgrade while picking up vehicle.
Cons: Off site dropoff for airport but that is not the fault of National.
review from
-
10,0
Pros: All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.
review from
-
8,8
Limited choice in Emerald Aisle. Only SUVs availab
Cons: The primary reason I use the Emerald Aisle is to provide quick access and choice among a selection of quality mid-size cars. With two Emerald Aisle rentals in a short period of time (Ontario, CA and Seattle, WA), I experienced a very limited choice of vehicles. Instead of mid-size cars, the Emerald Aisle only contained a choice of compact SUVs. At Seattle, this was almost all Jeeps. Not much choice, and certainly not mid-size cars. On the positive side, National's attendant offered to have a sedan brought up from somewhere else. On the negative side, this would have taken extra time and would still have not provided me with a choice of vehicles.
review from
Other suppliers in Seattle scored
- 8.6/10 Enterprise car hires in Seattle
- 7.6/10 Avis car hires in Seattle
- 8.2/10 Sixt car hires in Seattle
- 7.3/10 E-Z Rent-A-Car car hires in Seattle
- 6.9/10 Payless car hires in Seattle
- 8.1/10 Budget car hires in Seattle
- 8.4/10 Dollar car hires in Seattle
- 6.2/10 Hertz car hires in Seattle
- 6.0/10 Fox car hires in Seattle
- 8.9/10 Alamo car hires in Seattle
Where can I find National hire cars in Seattle?
1601 3rd Ave, National car hire
Address
1601 3rd AvePhone
+1 888 826 6890FAQs about hiring a car from National in Seattle
What is the most popular car hire from National in Seattle?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from National in Seattle.
How many car hire locations does National have in Seattle?
National has 1 car hire location in Seattle. Take a look at our National hire location map to find the best car hires near you.
Does National have a car hire location at the airport: Seattle/Tacoma Intl Airport (SEA)?
No (according to our data)
Does National offer shuttle or airport pick-up services from Seattle/Tacoma Intl Airport (SEA)?
Yes