"the I reserved wasn't available."(in 269 reviews)
Reviews for National in Seattle
Overall rating8.8 ExcellentBased on 18 reviews
Cleanliness
9.3
Comfort
9.1
Overall
8.8
Pick-up/Drop-off
8.7
Value for money
8.1
Recent reviews
Traveller rating
7
2
0
0
0
Find reviews that mention:
10.0
Friendly/Bilingual and very helpful staff!Reviewed Jul 25 2022
review from
10.0
COMPANY AGENT DURING PICKUP PROCESS WAS EXCELLANT IN ORIENTATION AND PICKUP PROCESS.Reviewed Jun 9 2022
review from
7.9
Good: When our flight time was moved up unexpectedly, National was flexible in allowing us to return the car at another location. We appreciated this so much! Bad: Pick up was tedious as the location we originally rented from was small and seemingly understaffed. One guy had to take care of everyone in line - it took well over an hour.Reviewed Aug 23 2021
review from
8.8
Rental went very smoothlyPros:Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.Cons:Rental was one of the lowest I could find, but still was over $100/day for 2 days.Reviewed Jul 11 2018
review from
9.6
Pros:We were given a free upgrade at the initiation of the agent.Cons:It was a little confusing to get to the garage where the cars were located.Reviewed Jun 30 2018
review from
8.8
Cons:The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.Reviewed Dec 20 2017
review from
10.0
Pros:Rep gave an upgrade while picking up vehicle.Cons:Off site dropoff for airport but that is not the fault of National.Reviewed Aug 3 2017
review from
10.0
Pros:All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.Reviewed Jul 17 2016
review from
6.8
Pros:The car was excellent but not at the airport where I expected it to be. I had to pay for a cab ($40) to get downtown and get stuck in horrible Seattle traffic leaving the rental center. The people at National were great and helpful but the entire experience should have been betterReviewed Dec 25 2015