10.0
Smooth checkin and pick up.Reviewed Sep 25 2023
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10.0
Great staff. Excellent serviceReviewed Jul 13 2023
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8.0
Picking up and dropping off was incredibly easy. Everyone we interacted with was helpful and professional as well. The only issue we ran into was the Carplay in our car kept going in and out all week while we had our rental, which was pretty frustrating.Reviewed Oct 2 2022
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10.0
So easy!! So streamlined. 100% will use them againReviewed Sep 8 2022
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10.0
Friendly/Bilingual and very helpful staff!Reviewed Jul 25 2022
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10.0
COMPANY AGENT DURING PICKUP PROCESS WAS EXCELLANT IN ORIENTATION AND PICKUP PROCESS.Reviewed Jun 9 2022
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7.9
Good: When our flight time was moved up unexpectedly, National was flexible in allowing us to return the car at another location. We appreciated this so much! Bad: Pick up was tedious as the location we originally rented from was small and seemingly understaffed. One guy had to take care of everyone in line - it took well over an hour.Reviewed Aug 23 2021
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8.8
Rental went very smoothlyPros:Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.Cons:Rental was one of the lowest I could find, but still was over $100/day for 2 days.Reviewed Jul 11 2018
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9.6
Pros:We were given a free upgrade at the initiation of the agent.Cons:It was a little confusing to get to the garage where the cars were located.Reviewed Jun 30 2018
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8.8
Cons:The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.Reviewed Dec 20 2017
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10.0
Pros:Rep gave an upgrade while picking up vehicle.Cons:Off site dropoff for airport but that is not the fault of National.Reviewed Aug 3 2017
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10.0
Pros:All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.Reviewed Jul 17 2016
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