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10.0
Arrived Seattle on a Saturday mid-morning and took shuttle to car rental. No one in line at Dollar, showed reservation and had keys in hand within 5 minutes. Requested a compact and was assigned a new Prius. Car was clean and everyone on the Dollar team very professional. Similar experience returning the car mid-afternoon on Monday - easy drop off and onto the shuttle to airport. Would rent from Dollar again! DanReviewed Jan 25 2023
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10.0
I rented the manager special and ended up with a Toyota 4Runner for the week. I was absolutely thrilled. Getting and returning the car was a breeze.Reviewed Jan 22 2023
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10.0
Car was great, counter service was very friendly (Crystal was outstanding). No unexpected charges. Returning the car was quick and effortless.Reviewed Jan 10 2023
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8.0
Car was a bit dirty, especially the windshield inside surfacesReviewed Dec 22 2022
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10.0
Loves easy experienceReviewed Nov 16 2022
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10.0
Pickup was great, friendly and helpful staff, drop off was fast and easy.Reviewed Nov 11 2022
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10.0
Wow! Every airport car rental should be as efficient as Dollar. So easy, and the car was great!Reviewed Oct 26 2022
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10.0
excellent service, good pricingReviewed Sep 29 2022
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6.0
Staff was friendly and helpful, the pickup was not a long wait, the car was in great condition. The only disappointing thing was that the price I reserved the car online for was quite a bit cheaper than what I ended up paying when I got there, due to additional fees. I prepaid a full tank of gas but I never used that much gas. I would have assumed my payment would have been adjusted based on how much gas it took to refill the tank when I returned.Reviewed Sep 22 2022
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4.0
Manager’s Special was a Subaru Impreza that wouldn’t even make it over the spikes to get out of the rental garage without bottoming out. Side view mirrors had something on them that wouldn’t come off which made driving dangerous. The car was as loud as our plane flying in. I won’t knock the tech in the Subaru as that’s not under their control, but it was horrible as well. I’ve never had a car this bad before, I’ll certainly make sure to specify if I ever rent from Dollar again, which maybe unlikely at this point.Reviewed Sep 21 2022
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8.0
We did not get the vehicle I had originally thought I was renting.Reviewed Sep 19 2022
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4.0
My main critique with the rental experience was due to the booking over a third party. When I committed to renting the car, it showed a "Total" cost of $103 for the 2 day rental. Which I thought was a reasonable price. When I recieved the email confirmation of the rental, it showed a total of $213. This was quite surprising to me, and I immediately tried to contact someone to find out the reason for the increase. And had no luck. It was not possible to answer the email, it was a no reply message. Then at the pickup, with insurance and taxes, I ended up paying $382. Almost 4 times as much as originaly promised as "total cost." I was shocked and disappointed by this increase and dishonesty. I will certainly not be using any third party platforms for car rentals in the future. Respectfully, Brenda GernerReviewed Sep 11 2022
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