Guest reviews
Overall rating
8,3
Excellent
Based on 1 033 reviews
Cleanliness
8,6
Comfort
8,5
Pick-up/Drop-off
8,3
Value for money
8,0
Pros
"Staff was friendly and swift."
(in 1485 reviews)
"Dropoff was quick and easy"
(in 270 reviews)
"Staff friendly and car clean."
(in 613 reviews)
Cons
"The customer service was rude"
(in 346 reviews)
"Didn't have car I reserved."
(in 199 reviews)
"I'm disputing with my credit card!"
(in 115 reviews)
Recent reviews
Traveller rating
244
104
61
18
39
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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7,2
Pros: The staff was very accommodating and pleasant.
Cons: The car was not very clean on the outside And the inside windows had not been cleaned
review from
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7,2
Pros: Price ended up being double what was "estimated" on booking.
Cons: Be honest about the price.
review from
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9,6
Pros: Staff was friendly, helpful and efficient. Easy pick up and return.
Cons: I'm nitpicking now, but I've noticed this on other rentals as well: water spots on the side view mirrors making the view from them more difficult. Like I said, nitpicking.
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10,0
Pros: Staff was helpful and the service was fast. I got my car and was out in no time at all.
Cons: There was nothing to complain about
review from
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10,0
Pros: Easy process for picking up car
Cons: Waited too long in line (20-25) minutes while staff was meandering behind the counter. No sense of urgency to help customers.
review from
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10,0
Pros: Friendly staff, quick service.
review from
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8,0
Pros: Everything but the price.
Cons: The price
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10,0
Pros: Everything went smooth
Cons: All was well and smooth
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10,0
Pros: Ended up getting an upgrade, staff was friendly car was amazing!
review from
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8,0
Pros: The check in and check out was fast
Cons: The car could have been cleaner, plus have a navigational system.
review from
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5,2
Pros: Staff friendly
Cons: Car was not ready. Had to wait for it to be serviced.
review from
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7,2
Pros: Everything was great except Mr. Hung who was the cashier. He was rude and has no professional attitude when he was talking. His inappropriate communication skills have no place in customer service and ruined the start of our vacation. Drop off guy was nice dough.
review from
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Where can I find Dollar hire cars in Seattle?
Top tips for hiring a car from Dollar in Seattle
- Compact car hires from Dollar in Seattle are around 3% cheaper than other car types, on average