Oldbury hotels

Pros: Fantastic hotel.

Pros: Bed was very comfortable and the shower was decently sized and spacious.

Pros: Extra comfy beds, the very modern electrics in the room, the plentiful breakfast, the beautiful and welcoming lounge downstairs and how close the hotel is from everything, shopping and restaurants.

Cons: Nothing I can mention. There are works in the building but they didn’t affect our stay in any way.

Pros: Location

Cons: Ive stayed before and book to stay there again has had a lovely bar area in which we could relax in the eveing .. However this time we stayed they were doing building work to the bar and restaurant area which had cut the size down in half .. I wasnt informed about building work going on , also got woke up one morning with someone banging with a hammer in the room next door has maintenance was being done .. i understand the hotel has to be refurbished but would of been nice to be informed.. Also room was not the cleanest .

Pros: Clean rooms, modern, fancy

Cons: Breakfast is nice but a little steep on the price

Pros: Comfortable bed very clean room

Pros: Overall a great hotel modern clean good staff so no complaints

Cons: I felt the bar lacked atmosphere

Pros: Beds are the comfiest beds ever! Pillows and duvets are so soft it felt like heaven! The staff were so friendly and welcoming as well. Great value for money as well, with the loaction being right in the centre which is amazing!

Cons: While we were staying they were doing renovations, so from 8.30am there was drilling and hammering - but they had signs up apologising for it all so we knew what to expect. They dont have mini fridges in rooms which would have been more ideal but we only stayed for 1 night so it wasnt too big of an issue.

Pros: Nice breakfast with plenty choices. Very nice and warm shower and cleanliness in the room and bathroom.

Cons: Breakfast quickly gets cold though don’t know why. Look or feels like it was warm not hot.

Pros: Location, cleanliness and the hotel is good as a whole.

Cons: The staff are not respectful and they do not cater for their customers needs. My AirPods and perfume got stolen by the cleaners and my trousers were burnt by their low quality iron and yet no apology or a compensation. They even choose to disgustingly ignore all e-mails prior to the incident. If you treat a loyal customer this way then I wonder how you treat a first comer! Fix your low quality facilities (iron) and train your staff to be respectful. Best regards,

Pros: Bar pints bit pricy thou 6 pound a pint

Cons: No fridge in exec room

Pros: Really nice rooms. Upscale. Walking distance to Bull Ring shopping and food.

Cons: Staff seemed distracted; detached. Below average service in restaurant and bar.

Pros: Nice hotel. Pleasant staff.

Cons: Food and drink is very expensive.

Pros: Location Room was clean as was hotel Bar was nice

Cons: No hot water in the shower Reception didn’t reply when I phoned to tell them of this Receptionist appeared not remotely bothered when I told her on check out. Well below usual Crowne Plaza standards. Maybe I was just unlucky, it happens. It was just a short overnight stay for me, so bearable but nevertheless....

Pros: The decor was very modern and pleasant

Pros: They gave us a room in a quiet zone so the baby wouldn't be disturbed. We got a very quiet room and were delighted.

Cons: Room service wasn't great. Stained teaspoons in the coffee/tea caddy were worrying. The baby's crib had a solid base and he really didn't like it. We used the bedspread from our bed as a mattress and he slept straight away. The next morning Room Service put the bedspread back on our bed. Obviously a comfy baby isn't a priority

Pros: Everything

Pros: Comfy bed and relaxing bar area.

Cons: No hot water out of the shower

Pros: Hotel bar and restaurant

Cons: Bathroom needs updating

Pros: Wonderful Room Wonderful View Wonderful Spa!

Pros: Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff

Cons: The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!

Cons: I was wrongly charged 190 pound and left my bank over drawn the plug in the sink in the bathroom didnt work the kettle didnt work when i spoke to the manager about my problem with them taking the money he was very rude to be i feel like i shoukd be offered something for there inconvince

Pros: I can always rely on a comfortable stay at Hyatt

Cons: Nothjng

Pros: The pool was good and a great temperature. The gym was fantastic. Our housekeeper, Bozena, was most efficient and helpful. As far as first impressions go, Sandy on reception along with Reuben were friendly and incredibly professional. It's a shame we only saw them the first night! Location was fantastic (easy reach of some truly great restaurants), and the view out our window, overlooking the front, was great.

Cons: The breakfast was a little overpriced for what it was - nice but I was expecting a little more range for the price! We got better value for money at the Grand Central Kitchen in town. No instructions on the confusing swim lockers meant many had their belongings 'open'. There was a lot of music noise from outside in the evenings - even on the 18th floor. It did stop at 11pm both nights but it was quite annoying. The sink and bath taps dripped overnight, and the draining wasn't the best in the bath - having a shower standing in quite a bit of water not quite the experience I expected of the Hyatt. No parking on-site was a shame, but the Q-Park Mailbox, as recommended, was indeed a short walk. Still waiting on the 15% discount after validating at reception when we left, however.

Pros: The young lady on reception I believe she was called Sandy, was ever so helpful and reassuring during a few issues. She helped me resolve an issue and has wonderful customer service skills and people skills. Without her my stay would not have been as comfortable

Cons: The lady on the switch board was extremely rude. Sighing and tutting. She sounded as if she couldn't be bothered to speak to me and that's when she passed my issue onto Sandy Telling customers in advance about the deposit needed would be helpful

Pros: The location is perfect, the staff were very helpful especially with the car park. Room was clean and had everything that was needed.

Cons: The bed was uncomfortable for us

Pros: Location

Cons: Miserable staff... Waaaay overpriced.. Dirty spa... PREMIER INN is nicer... Miss old as designer upmarket hotel.. In Reality a average bed and breakfast hotel..

Pros: The hotel was brilliant, so clean and the interior was lovely. The view from the room we had was incredible. The staff were friendly and helpful upon arrival. The on-site restaurant staff were also extremely friendly and welcoming. The restaurant itself was of such a good standard, even though we only had breakfast in it. The actual location of the hotel was perfect, so close to three main shopping centres and not a long walk from train station. Also many social attractions such as bars, restaurants, etc.

Pros: Breakfast was nice and varied!!

Cons: Honestly very happy!!

Pros: Good location

Cons: Unable to use the spa facilities

Pros: Almost everything

Pros: Location

Cons: Some areas of room require more thorough cleaning and breakfast area very dirty on floor and window bottoms with lots of crumbs and even cutlery in the ledge....something that you don’t see when eating on the restaurant in the evening due to it being very dark.

Cons: breakfast appalling

Pros: Room temperature control was good as was room size

Cons: Food was terrible, over priced and small TV in room

Pros: Breakfast was good, bed was comfy, water pressure was good and location was brilliant, it was close to everything!!

Cons: Pillows were hard and we asked for a comfortable feather pillow, but they had ran and also noisy Aircon,

Cons: Quite environment and nice location.

Pros: Check out this review of Holiday Inn Express Birmingham - Redditch on Google Maps https://goo.gl/maps/Bgmeytr1Nx1dFSQYA

Cons: Check out this review of Holiday Inn Express Birmingham - Redditch on Google Maps https://goo.gl/maps/Bgmeytr1Nx1dFSQYA

Pros: Clean, modern and Comfortable

Cons: Nothing

Pros: All

Cons: Nothing

Pros: Very close to the airport and lovely food with lots of choice. Showers etc were fabulous.

Pros: Only 11 minuttes from leaving the Hotel till well passed security. Good place in shower. Clean and nice room.

Pros: very clean . nice room.

Cons: cooked breakfast was poor , hot food ,some cold, no fried eggs, no back bacon, mushrooms were old and almost black ! fruit cocktail was good. needed some oranges. Good tea selection. Bed was too firm for me. need a choice.

Pros: Not a lot

Cons: Hotel very noisy until the early hours lots of late night drinking banging of doors no respect for other peoples quiet.As I had a plane to catch at 6am may have as well as stayed at home and spent the room money on an expensive taxi at least I would have got some sleep.Had to wait ages to get someone to make my TV work.No attempt by staff to keep the late night drinkers in order or the noise down my plea fell on deaf ears.Not in a hurry to stay there again that is for sure .At 90 a rip off.

Pros: Great for the airport. Surprisingly good sound proofing. Breakfast included and not a bad choice. It is a good price for the convenience, frankly.

Cons: It's fine for an overnight stay. The liquid soap in the shower was finished and no hand towels - just a bath towel. Room small and bathroom one of those plastic units. Uggh.

Pros: Closeness to airport

Cons: Nothing

Pros: Body wash was lovely smelling!

Cons: The air con was quite noisy and the usb charger beside the bed didn’t work

Pros: location good. room ok - needs investment and updating. Shoddy paintwork.

Cons: Breakfast was dreadful. ran out of glasses, no pasteries - even ran out of bread! cold food came out. Tables were left uncleared for far too long. Many customers were complaining - including me!

Pros: The rooms were very clean and the bed was so comfortable, I had the best nights sleep. The hotel is in a great location, close access to the bullring and situated in the mailbox.

Pros: Food was nice

Cons: Cold room and the air con was leaking

Pros: I had a bad experience the last time I stayed there- was persuaded back and had gold service- Amazing so thank you.

Cons: Nothing

Cons: The housekeeping staff were still on the floor when were checking in. There was lots of empty bottles rubbish trolleys all up and down the corridor as were checking in which was inappropriate and unexpwvtednin a luxury hotel..we have been travelling to Birmingham for probably 16 years for our anniversary. This is the first time we've paid for a more luxurious hotel and we were bitterly disappointed given the almost £200 room. The next morning somebody knocked on our door at about 10 a.m. Checkout isn't until 12:00 it was quite rude and inappropriate for somebody to be knocking at that tim

Pros: Clean comfortable and staff are very helpful and accommodating.

Pros: Location, clean , modern, wifi free

Cons: Breakfast was fry up City, poor selection of fruit, yoghurt

Pros: The location was perfect for a show at the indoor arena, breakfast was delicious and the rooms has well thought out amenities

Cons: The rooms were a bit tired and basic - scuffs on the walls etc

Pros: The location is fantastic; ten min walk from New Street Station, loads of restaurants in walking distance, right by the canal and ICC. There’s a small fitness room and a nice bar/ restaurant.

Cons: Everything was good.

Pros: Very helpful staff in the restaurant - evening and morning.

Cons: Too much air conditioning in the bar and restaurant area - quite cold!

Pros: Breakfast was good.

Cons: The first room we were allocated was not a city view as per booking. The bath tub was clogged. There were stains on the sofa

Pros: Hotel Bath sink and bath tub was clogs call for service they came late and did a temporary fixed and it work for a day and again it clogs

Cons: No parking facilities on premises and no refrigerator in room

Pros: Excellent location. Hotel was very clean. Staff very friendly and helpful. Breakfast was excellent. The room was large and comfortable. I stayed with my 2 children aged 7 and 5 and staff were very helpful and pleasant and my children loved it here too.

Cons: There was nothing I didn't like.

Pros: A fantastic all round experience, friendly staff, great facility’s clean and tidy

Cons: N/A all good for me

Pros: The staff were really friendly. The room was lovely and big.

Cons: The bed wasn't comfortable and had a dip in the mattress.

Pros: Overall comfort of family was good. Feel at home feeling and comfort.

Cons: Bath tub chipp off present. Bit ugly. Not replaced. Not to the standard you would expect of 4* hotel. No indication of exhaust fan running from bathroom. Steam build up seen. Not sure whether it was working at all at room number 534

Pros: Good quality Marriott, good food and bar, genuinely nice staff, amazing service. Will return again!

Cons: There was an ‘Irish’ wedding which seemed to turn into a fight early hours of the morning which caused lack of sleep. However, Hotel recognised this and discounted bill without any discussion else would have been an issue.

Pros: Staff were pleasant

Cons: The bed was uncomfortable for me, the room had quite a few visible cobwebs, the step out of the bath was very low which I found dangerous.

Pros: The location. Most of the staff were very friendly. Comfortable beds.

Cons: Very noisy at night. Swimming pool only suitable for children. Food in restaurant overpriced.

Pros: Convenient location

Cons: The check in process was painful. It took about 20mins and it was only us at the desk. We’d called ahead and asked for help and advise about restaurants in the local area. The girl who checked us in, said she didn’t know anything about it and didn’t go and ask either. We asked for breakfast to be added to the second room as it was missed off in error at booking. She didn’t add it. The rooms were quite old fashioned and tired and very hot. The pool was dirty, “sand” or what ever it was all over the pool floor. The showers in the changing rooms were terrible, Luke warm and half the shower head didn’t work.

Pros: Friendly staff, grounds that the hotel was situated. Perfectly cooked steak in your cast iron restaurant.

Cons: Prices in the bar.

Pros: Great staff and the breakfast was well organised and clean area with loads of good spaces.

Cons: All the spa ( massage, beautician services) were fully booked. We were never advised there was a booking requirement. Had to try and sleep through a noisy and out of control wedding guests that were still welcome to stay throughout even after upsetting everybody else.

Pros: Room was clean and comfortable

Cons: Poor lighting in room. Burnt hands using bathroom tap. Noises coming from bath plumbing all night. Shower suddenly goes boiling hot mid showering. Breakfast £16.50 pp (my 12yr old included) Reception staff not very engaging, they did not even ask what our stay was like or if we had any problems.

Pros: Helpful cheerful staffinthe hotel and restaurant.

Cons: Dirty spoon on the tea making tray

Pros: The Room was spacious and the bed very comfortable. All the staff were very helpful and friendly during our stay. The location was perfect for our visit to the NEC and the free parking was a massive bonus, Probably one of the main reasons I initially chose the hotel.

Cons: The restaurant was an absolute disaster for dinner. We asked for a table on arrival at approx. 5:30pm and the earliest booking was 8:30 which we went for. I also chose to Pay for the dinner deal (I believe it was £50 for £58 credit against food) we went down early for a drink before dinner and the restaurant did not seem busy. (I work in the industry so understand there are lots of factors for this) We were seated early, which was great. On being seated we were told that there were no steaks available apart from a couple of Ribeyes and no burgers. You can understand our disappointment with this being a Steakhouse! Had we of known this when booking we probably would of eaten somewhere else but with it now being so late we would not of been able to obtain food anywhere else. When our ribeyes arrived they weren't cooked well and the sauce was not good. there were lots of other little issues, but I wont go into detail. The staff were very good dealing with everything and they actually took one of the meals of our bill. but when the bill came the prepaid amount hadn't been taken off, and this ended up being a very long complicated process to sort out. The staff were all very helpful and patient with this. The rooms looked a bit "dated" and could do with a freshen up and a little more attention to detail. for example -Toilet roll holder not attached to the wall properly (in both rooms) so the toilet roll ended up on the floor. - Missing curtain tie backs. purely cosmetic, but noticeable - general cleanliness, mainly in the bathroom, dirty edges of bath and surrounds.

Pros: Property was Immaculate and bedroom was well furnished and had great facilities in the room.

Cons: N/a

Cons: We had a room overlooking the rear car park and were woken at 5.30 by the refuse collection and again at 7.15 by a delivery driver. A good nights sleep would have been nice!

Cons: Price of water in Restaurant £4.50 , ridiculous price and service charge on bill

Pros: Comfortable clean room.

Cons: Nothing

Pros: Great location. Staff very friendly and helpful.

Cons: No vegan options for room service. Very dated rooms.

Pros: It is a lovely place to stay, friendly staff thoroughly enjoyed it

Pros: Hotels lovely,great size rooms, bar is busy and breakfast is very good

Cons: Disappointing they no longer valet park and wife left her pyjamas in the room but they were not found by housekeeping. Never received copy of invoice via email. Also lots of road noise (beeping of horns 5am)

Pros: The location

Cons: The TV did not work! after informing staff, still didn't work. No hot water in the bathroom, until late evening!

Pros: Superb location, beautiful old building with very friendly staff.

Cons: Having to leave

Pros: A great place to stay for shopping in Birmingham and eating out, walking distance to all the best places to eat. Friendly staff and a great bar. Breakfast was good and a wide range to choose from.

Pros: Lovely hotel. Radiators were on all night which made the room unbearably hot though! Everything else fine though and very convenient location.

Cons: Bed

Pros: The night porter, maintenance and Breakfast staff were polite and friendly and the breakfast was good.

Cons: Reception on arrival were very miserable, mini bar was warm, room card kept cancelling. The hotel was fully booked with Christmas parties so some very loud brash people.

Pros: The bed was very comfortable and I enjoyed the view from the 9th floor.

Cons: The cleaning staff did not knock before coming into the room. The room was poorly decorated.

Pros: Location Room size

Cons: TV did not work Bed too soft

Pros: Everything

Pros: Location was great. Staff in general were well mannered. Up to 18 floors. Has a gym, but didn't get to see it. Well sized rooms also. Shoe machines on the floors along with ice.

Cons: I have to say I love the Raddison blu brand but this will now be the 1st of two lower than average reviews I'll be writing. First of all I felt lucky and a little excited to get a good deal of £88 per night (with breakfast) as apposed to the £150-£170 most sites were advertising (including Raddison blu on their club Carlson membership site). It started with the arrival with my colleague, a small lobby for the size of the hotel. No one there at first but they came out seconds later so it wasn't too much of a problem. We explained to the front desk that I had booked the rooms for two of us, but rather than looking it was assumed it would be under separate names. Could have been my fault so I'll let that go. We then both checked in, only to find that both rooms were under my name. This was done quite fast, which was good and we were sent on our way with a brief explanation about the breakfast in the morning. Missed the offers that were on hand and not valid at check-in so no upsell. Had they asked we would have taken one of the offers. I did show my club Carlson card and asked if there was anyway of upgrading as to which she said "I'm afraid not as the hotel is fully booked". Which was understandable (remember this part!). I was getting myself together at the reception desk, at which she thanked me. She then thanked me again and gave me a look to say do that somewhere else! I looked around and saw a queue behind me, which I was surprised as there was no one there when we arrived. I apologised when I left the desk but left with a slightly sour taste in my mouth. I then went to my room which smelt of cigarettes. I wasn't sure whether someone was taking a chance on smoking in their room or it was a stench in the actual room. The carpet had stains that seemed well embedded (my colleagues room looked as though blood had been engraved into the carpet with stains too!), the tv had very poor reception (so that was the Brits out of the window). Bathroom was a good size and clean, so was the room in general. But lacked any homely or business feel.

Pros: Well, I had to move rooms twice. The rooms were very noisy and rooms not hugely clean. The bar / reception area was really cold.

Pros: the breakfast was fine, plenty of choice etc the location was the best aspect of this hotel as it was literally 5 minutes walk from the Hippodrome where I went to see Swan Lake My hotel room was nice, very spacious, clean and comfortable bed, nice decor

Cons: the room was quite noisy, the sound of traffic outside was persistent - I'm surprised the windows are not glazed. Otherwise, no other issues

Pros: I was passed out drunk in my room after a somewhat heated exchange wit my partner. She for reasons only known to whatever deity you pretend to pray to elected to come over. This was an excellent choice assisted by the staff of the Radisson blu hotel.

Cons: I have to use a key card to access my floor, its a layer of security that is utterly redundant.

Pros: Breakfast was good

Cons: Pillows were very used and uncomfortable

Pros: Location was good.

Cons: There was a broken tap in the bathroom, we had no cold water. It was reported but it was not able to be fixed. We only had hot water which was scalding hot after a few seconds.

Pros: Clean rooms & friendly staff.

Cons: Single beds

Pros: Close to NEC Good big room Good restaurant next door Self service breakfast

Cons: Bit more hot choice for breakfast. Paying for parking

Pros: Being on the the ground floor and with a lot of bags to bring in was very helpful getting in and out, plus the open plan breakfast area was pretty east to use and food was OK. Bedrooms clean and tidy, and heating easy to adjust.

Cons: Better quality and wider range of breakfast pastries. Car parking spaces too small for getting in and out easily. Poor choice of decent beers available, but bottled Orchard Pig cider made up for that!

Pros: Everything

Cons: Great value modern clean very comfortable better than expected in this caseeveeything giid

Pros: Excellent choice of breakfast, bed was comfy, and room was well equipped. Good location for NEC.

Cons: The barrier to exit parking, having to insert token into machine was difficult when disabled.

Pros: staff were friendly. Rooms were clean. Parking was free ( as it should be for residents)

Cons: restaurant menu choice. Too similar to the bar menu & not a good choice- had to go out for a meal which was not ideal

Pros: Good location

Cons: Breakfast was disappointing - beans were watery and sausages tasted sour. I was also charged for tray service when the phone in my room wasn't working so had to go to reception to order food.

Pros: Comfortable beds and pillows were so soft And fluffy.

Cons: When I arrived the bin in the bathroom was full with rubbish already and had used tampons on top, absolutely disgusting.

Pros: The hotel is deceiving from the outside, it’s absolutely stunning! The decor, furniture, rooms, restaurant etc all match the pictures! Looks just stunning! The rooms were spacious and extremely clean. The hotel is also just outside the town centre and close to restaurants. Definitely recommend for a nice stay with friends or your significant other :)

Cons: The only let down is the pool area - perfect if you have kids but for a nice couples day probably isn’t ideal!

Pros: The hotel is decorated to a high standard and is very clean. Walking in, we were acknowledged by the receptionist immediately who gave clear instructions to our room alongside a small welcoming gift. The rooms are lovely and clean. All you need is already provided e.g, hit drinks, shampoos, bottled water. The general feel of the hotel was great. I'd love to return at a later date. Lastly, you're not far from town, so if you want to have a drink there's no need to drive.

Cons: My only complaint is that the jacuzzi didn't seem to be working.

Pros: Great welcome, lovely decor. Allowed an early check in to decorate the room for valentine's day. Clean and comfy bed. Modern bathroom with a extra large shower

Cons: I can honestly say there wasn't anything we didn't like at the hotel.

Pros: everything , superbly clean comfortable and on the money - if anything too cheap

Cons: nothing

Pros: Location and staff

Cons: Choice for evening meal was limited, my meal and my sons was not very nice and expensive for what it was

Pros: Breakfast was good. And nice swimming pool.

Cons: Evening meal not that good. Also long wait for it.

Pros: The staff were so attentive and lovely.

Pros: It was okay, but it took a while to top up popular items, thing were not as tasty as they could have been as they were being kept warm for a long time.

Cons: I travelled with an 8 year old and a 5 year old, the pool was popular, however there was a particularly over zealous young man who "popped" in to tell us off. Not consistent, and kind of spoilt the fun for small children

Pros: Great breakfast

Cons: All ok

Pros: I am disabled and the staff were extremely helpful.

Cons: The pool facilities are looking a little tired and in need of a revamp!

Pros: Extremely friendly and helpful staff. Lovely, comfortable rooms. Very clean.

Pros: The stay was perfect! Thank you Could do with a bigger bath though.

Cons: The night time staff were rude and refused to cook any food.

Pros: Staff were very friendly and helpful

Cons: The rooms/facilities were rather dated. Couldn’t get the electric heater to work properly, room was either too warm or to cold. Also, security alarm kept going off during the night

Pros: The property was clean and tidy, location is quiet when taking into consideration that the M42 is 5 minutes away. The restaurant was beautifully decorated and the food was exquisite, would definitely visit here again and would recommend to anyone wanting a short break away.

Cons: Only downside was the hairdryer wasn’t the most brilliant as it would cut out after 20 seconds but I only stayed overnight so this was not much of a problem

Pros: Comfortable beds friendly staff good food range of drinks at the bar and relatively cheap for the night

Cons: Only complaint I have is that the tele kept switching to 'No signal' other than that The Westmead is a hidden gem

Pros: Breakfast, descent sized tv

Cons: No shower gel or shampoo in bathroom and no glasses

Pros: Good room which was clean. Easily accessible breakfast area with good selection of food.

Pros: very good value for money staff very helpful room very comfortable with a good size room clean facilities with a great Manor farm restaurant next door - parking private to hotel and very easy

Cons: nothing

Pros: There was no tomato at breakfast

Pros: My wife had hurt her back. When we enquired if there was a firmer bed. Claire S - Guest Service Manager was on the case and found another room with a firm bed. Went out of her way to make sure we were happy! Then gave us both a complimentary drinks voucher too. Excellent, friendly service as usual from Holiday Inn staff!

Pros: I liked the size of the room and the size of the shower. The staff was very polite and gave us another room when I had problems with the one I was given.

Cons: I didn't like that the air-conditioning didn't work for me and we was given a different room and it still didn't work. I've never had any confusion with air-conditioning systems before except this one.

Pros: Spacious room for organizing repacking to travel. Sufficient places to sit at dinner for a single person. Excellent personnel response in replacing burnt out light bulb. Location wrt airport and railroad. Value based on my particular reservation was good. I was paying out of personal pocket. But I would return for the same price. No bright LEDs to disturb my sleep Nice breakfast.

Cons: Nothing bad No sign if water in fridge is free (many hotels charge for this) I would like decaf earl grey for room to help sleep Burger at dinner. Glad that this was well-done. But the bun was very dry. Needed a nice sauce to make it all more moist and flavorful. Restaurant did not seem to know if a British beer: ale was available. Yes I liked the ale provided but the server did not know about it. It would be good if there are real British ales on tap instead of the usual corporate beers. Is it possible to get United miles for staying at Novotel? This Would influence my decisions. John Taylot

Pros: Excellent overall , location room and restaurant

Pros: We had an early morning flight, so being just across from the departure area was hugely convenient. Check in and check out were both quick and convenient.

Cons: The rooms were reasonable, however couldn't be described as spacious. For the price and convenience this wasn't unexpected though.

Pros: Convenient to Birmingham Airport! Great for early morning flight. They even gave us our b'fast in a bag the night before since our plane left before the breakfast opened. We have traveled a bit, but never in a place where we needed to insert our card into a slot to turn on the lights. Guess that is well known, however was not by us. Helpful housekeeper showed us. Very convenient to have USB charger for electronics.

Pros: All of it

Cons: No mirror above electric plug where you plugged the hair dryer in. You could not see you Haiti while you were drying it.

Pros: Really close to the airport, easy to find, friendly staff.

Cons: Was not pre warned about building work currently being done.

Pros: Location and breakfast

Cons: Gym was out of order and I was not notified in advance. Not acceptable as A Gym is critical to me. I would have booked a different hotel if I knew this.

Pros: GREAT LOCATION FOR THE AIRPORT ROOM AND BED EXTREMELY COMFORTABLE

Cons: NOTHING

Pros: staff was very helpful and friendly

Pros: Location was great and all the staff we came into contact with were excellent.

Cons: It was incredibly dated once out of the main lobby, not great in the room.

Pros: Friendly staff

Cons: Room was a bit shabby, street noise, parking difficult to find

Pros: Location spot on !

Cons: Gaps in windows let street noise and cold in.

Pros: Excellent facilities and good location - room was very comfortable.

Cons: Offsite parking was quite a walk away in the rain!

Pros: Proximity to train and shopping

Cons: Not having a clock in the room

Pros: Location - central to everything. Staff were very helpful. Food was good; drinks were over-priced

Cons: Not enough elevators - one (of two) was out of commission for an extended period. Bar is totally lacking in atmosphere; the layout is pretty awful and the pricing is out of line

Pros: Loved the size of the room and big comfy bed also got the great view I requested would definitely stay again

Cons: Shower in the bath

Pros: Localisation / good breakfast

Cons: Heating doesn’t work properly/ broken window /