Book NextCar hire cars in Hanover

Hanover, MD, United States
Sep 26 — Oct 3
Hanover, MD, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

"The itself was great!"(in 34 reviews)
"!"(in 4 reviews)
"My was perfect."(in 8 reviews)

Cons

"Poor and lack of professionalism."(in 9 reviews)
"It was a terrible ."(in 12 reviews)
"It was a junky ."(in 52 reviews)

Reviews for NextCar in Hanover

Overall rating6.8 GoodBased on 96 reviews
Cleanliness
7.0
Comfort
7.2
Overall
6.7
Pick-up/Drop-off
6.5
Value for money
7.0

Recent reviews

Traveller rating
22
7
7
5
0
Find reviews that mention:
10.0
Pros:The staff was very helpful and very professional. And the return also was very professional and respectful. Very happy either the service will recommend.Cons:Everything was perfect.Reviewed Dec 21 2020
review fromcheapflights
8.0
Pros:Drop off was greatCons:Pick up was very slow. Nobody at the rental counter when I arrived and it took multiple attempts to get the computer to workReviewed Feb 10 2021
review fromkayak
8.0
Pros:The service was good, the manager is great.Cons:The car key was loose at the base when I picked up the car and I was not alerted that that could be a problem, Well, on my way back, as I fit in the key to the ignition, the base that was loose from the beginning broke off. When I returned the car, the attendant told me that I should call the manager the next day and that I will probably be charged $200.00 for the key. I told him that that will be very unfair because I did not do any damage to the key, it broke off on ignition. When I called the manager the second day to complain about it, he said that they have another key and that I should not worry. That was a very accurate judgement. It is a great thing for companies to have managers that make great judgements. This was the first time renting car from them and I will do it again. Thank you Manager.Reviewed Nov 16 2015
review fromkayak
10.0
Pros:Ms.patCons:NothingReviewed Aug 31 2020
review fromkayak
8.0
Cons:Being a receipt emailed as promisedReviewed Oct 5 2020
review fromkayak
10.0
Pros:Pick up and drop off at BWI was a breeze. The midSUV was clean and comfortable.Reviewed Oct 15 2020
review fromkayak
4.0
Pros:The car was dirty and they had no fleet of vehicles.Cons:Going with Avis which is what I ended up doing.Reviewed Nov 30 2020
review fromkayak
10.0
Pros:The pick up process was so efficient, quick, and smooth. Pam was so sweet and I could not rave more about how excellent it was.Cons:Absolutely nothing. My experience was perfect.Reviewed Dec 23 2020
review fromkayak
6.0
Cons:When I arrived I was told there was a 25 minute wait for a vehicle. I was informed I’d receive a phone calls when the car was ready. I waited for about 45 minutes and didn’t hear anything. So, I decided to go back inside to check. There was a shift change, and when the new attendant heard my complaint she immediately began processing my reservation and said “I don’t know why he didn’t call you.” An apology would have been a better response. An offer to discount or add a perk to my reservation would have been a stellar response. Once I left the desk and met with the second attendant in the parking garage, I was informed there there was some mixup and tha the car I was assigned “doesn’t work.” I had to wait another 15 mins alongside another customer for a new car and keys to be issued. What should have been a 30-minute to one hour process, was a process that took about two and a half hours of my evening away from my family. Once I received the car, all was well. The car return was also a relatively smooth process. However, the long wait time at pickup, miscommunication, and poor customer service will definitely make me hesitate to recommend or use NextCar ever again.Reviewed Mar 10 2021
review fromkayak
10.0
Pros:Pam was super helpful!Cons:Notification before reservation (was wrong time) cancelled to confirm.Reviewed Mar 12 2021
review fromkayak
10.0
Pros:The staff in the parking garage was especially helpful and friendly for pick-up and drop-off. They couldn't have been better and were always available to gladly help.Cons:The inside-office/front desk person wasn't quite as friendly as the very helpful outside people.Reviewed Mar 15 2021
review fromkayak
10.0
Pros:Pick up was fast and easy and only took a few minutes. The return was even faster. I just pulled up and someone was there to take the key and I left.Cons:Honestly , nothing on this rental.Reviewed Mar 22 2021
review fromkayak

Where can I find NextCar hire cars in Hanover?

7440 New Ridge Road, NextCar car hires

Address

7440 New Ridge Road

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 410 461 1500

Good to know

Most popular location

7440 New Ridge Road

FAQs about hiring a car from NextCar in Hanover

  • NextCar has 1 car hire location in Hanover. Take a look at our NextCar hire location map to find the best car hires near you.

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