Guest reviews
Overall rating
8,8
Excellent
Based on 102 reviews
Cleanliness
8,9
Comfort
8,9
Pick-up/Drop-off
8,9
Value for money
8,6
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Pros
"staff was friendly and helpful."
(in 288 reviews)
"pickup and drop-off were very easy."
(in 235 reviews)
"Customer service was excellent in helping"
(in 62 reviews)
Cons
"No cars available despite confirmation."
(in 42 reviews)
"It was a bad experience"
(in 36 reviews)
"I didn’t even get the car!"
(in 248 reviews)
Recent reviews
Traveller rating
20
7
0
2
5
Find reviews that mention:
customer service
credit card
car was clean
car available
quick and easy
great car
great experience
easy drop
staff was helpful
mandatory insurance
great service
great price
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10,0
Pros: The staff was super helpful and friendly. One of the best experiences I've had picking up a car in NYC.
Cons: I wish the tank was full when I picked it up. It's a bit more complex to return a tank at 5/8 than to return one that is full.
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2,0
Cons: I never got any sort of confirmation, therefore was not able to rent the car
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6,8
Pros: The staff was helpful, although a little slow.
Cons: The car looked very used and smelled like smoke.
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9,6
Pros: Staff was very helpful and friendly
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10,0
Pros: Excellent
Cons: Excellent
review from
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9,6
Pros: Staff was excellent! Attentive, friendly, and helpful. Great service!
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10,0
Pros: Easy and fast to pick up and drop off. Also, branch manager personally emailed me to make sure everything was good and to provide assistance if needed.
Cons: Was a little confusing that I didn't leave the lot at the beginning with a contract in hand.
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8,0
Cons: The price
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9,2
Pros: ease of use
Cons: lower price
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10,0
Pros: Super friendly and understanding staff.
Cons: It was perfect!
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4,0
Cons: Paid more than expected
review from
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8,0
Pros: Staff was very friendly and drop off was very easy.
review from
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Where can I find National hire cars in New York?
Top tips for hiring a car from National in New York
- Economy car hires from National in New York are around 37% cheaper than other car types, on average
FAQs about hiring a car from National in New York
What is the most popular car hire from National in New York?
How many car hire locations does National have in New York?
Does National have a car hire location at the airport: John F Kennedy Intl airport (JFK)?
Does National offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?
Does National have a car hire location at the airport: Newark airport (EWR)?
Does National offer shuttle or airport pick-up services from Newark airport (EWR)?
Does National have a car hire location at the airport: LaGuardia airport (LGA)?
Does National offer shuttle or airport pick-up services from LaGuardia airport (LGA)?
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