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Car hire at Newark Airport

Driver's age: 26-65
Fri 31/5
Fri 7/6

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Cheap car hire at Newark Liberty Airport

EconomyR671/day
CompactR689/day
IntermediateR669/day
StandardR729/day
Full-sizeR1 004/day
People carrierR2 189/day
Full-size SUVR2 092/day
Supplier choiceR945/day
Intermediate SUVR1 128/day
Compact SUVR1 212/day
Standard SUVR1 456/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car at Newark Liberty Airport

  • Getting car hire at Newark Airport is a great way to start your trip to New Jersey. Public transport in New Jersey is more focused on travel between New Jersey and other states like New York and Philadelphia and less so on travel within the state; this makes some places difficult to access using public transport. Your own vehicle will allow you to travel freely both within Newark and into the nearby states with total flexibility.
  • If an easy and quick return is a priority for you then take advantage of the fact that many providers offering car hire at Newark Airport offer after-hours drop-off. If you choose this option, make sure you check the terms of the return thoroughly. Depending on whether your payment is hourly, daily, or weekly you may continue to be charged until opening the following day or for the full following day. Remember to check your vehicle thoroughly for any belongings before returning the keys and any necessary paperwork to the appropriate drop box.
  • Most of the providers of car hire at Newark Airport are busiest between 12:00 and 16:00 so earlier in the morning or later in the day in the evening will be the best time to pick up and drop off your vehicle to avoid long queues. Luckily, most providers have long opening hours. For example, Budget opens at 06:00 and Alamo opens at 05:00 and both are open until 00:00. For complete flexibility, Avis is open 24h a day.
  • Newark is a very large airport so be sure to take note of the location of your vehicle when you pick it up as you will likely need to return it to the same place. You may also wish to take note when you leave of the easiest way to get to the departures hall from the parking lot so that you can be confident in getting to your flight easily after you return your vehicle. Be aware that it is not permitted to park in front of, or next to, the terminal buildings at any time for any reason, even briefly.
  • Book your car hire at Newark Liberty Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Newark Liberty Airport

  • What extra services are offered by different companies?

    With many major companies available at the airport there should be one with a special offer to suit your needs. Alamo offers an Accelerated Check-In where you upload your documentation online and have it verified before you go to the service counter. Thrifty offers a similar service called Thrifty Timesaver. If you would prefer to skip the counter altogether Alamo also offers self-service kiosks which will help you avoid long queues. National allows the hirer's spouse to be added as an extra driver at no extra cost.

  • Where are the service desks located?

    Car hire at Newark Airport is located just outside the airport, but because the building is large with multiple terminals, it is easiest to take the internal train to reach them. When you arrive at the airport and collect your luggage follow the signs to the AirTrain and take it to Station P3. The train departs every three to five minutes between 05:00 and 21:00. Outside of these hours the train is replaced by a shuttle. Head to your provider's service desk or self-serve kiosk and present your documentation. Once your booking has been processed you will be directed to your vehicle at a nearby parking lot.

  • What documentation is required?

    To pick up your Newark Airport car hire you will need a driver's licence. This can be a foreign licence as long as it is in English. If your licence is in another language, it is recommended that you obtain an International Driver's Licence which must be presented along with your normal licence. It is not always required that you present your passport, but some companies will request it, so we recommend having your passport, or another form of government-issued identification on hand.

  • What is the cheapest car hire company at Newark Liberty Airport?

    In the past 72 hours, the cheapest car hires were found at Budget (R1 128/day), Dollar (R1 345/day) and Hertz (R1 583/day).

  • What is the best car hire company at Newark Liberty Airport?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies at Newark Liberty Airport are Alamo (7,9, 113 reviews), Avis (7,0, 130 reviews), and Sixt (6,4, 127 reviews).

  • Which car hire companies will pick you up at Newark Liberty Airport?

    Car hire companies that offer shuttle or pick-up services from Newark Liberty Airport to off-airport locations include Ace, ADDCAR RENTAL , Advantage, Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Europcar, and Hertz.

Newark Airport car rental reviews and directory

Alamo

Best rated

Cleanliness

8.2

Comfort

8.3

Pick-up/Drop-off

7.7

Value for money

7.7

One location in Newark Airport

Show locations

Locations in Newark Airport

132 Carson Rd

+1 844 727 2984

Monday00:00 - 01:0005:00 - 23:59
Tuesday00:00 - 01:0005:00 - 23:59
Wednesday00:00 - 01:0005:00 - 23:59
Thursday00:00 - 01:0005:00 - 23:59
Friday05:00 - 23:5900:00 - 01:00
Saturday05:00 - 23:5900:00 - 01:00
Sunday05:00 - 23:5900:00 - 01:00
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Reviews

10,0 Wonderful

Mar 2024

KAYAK
Excellant customer service

2,0 Poor

Dec 2023

KAYAK
Alamo did not allow me to get a car because they won’t take anything but credit card bookings. This should have been made clear at the offset. We spent money, time and resources to get to Newark to be disappointed. Missed our connections afterwards and everything that was planned after had to be cancelled. Super disappointing.

10,0 Wonderful

Apr 2021

KAYAK

Pros:

Easy and quick access to picking up and dropping off. No hassle and very timely.

4,0 Mediocre

Mar 2021

KAYAK

Pros:

The car was clean

Cons:

Customer service

10,0 Wonderful

Jan 2021

KAYAK

Cons:

Nothing

6,0 Okay

Dec 2020

KAYAK

Pros:

The drop off was great. Service in Atlanta was very fast and contactless. The rental hold money was returned quickly following drop off. The car ran fine.

Cons:

The car was not very clean either inside or outside upon pickup. The car was not available at the pick up time and I had to wait about 45 minutes to an hour for a vehicle to arrive that I could use. The person checking me in was not forthcoming about the amount Alamo was going to charge my card which caused unnecessary confusion during pickup. I have used Alamo before and did not have any problems when renting in other states so my family will likely rent from them again in the future. Maybe it was the ERW airport having an off day.

1 out of 58

Advantage

Cleanliness

7.4

Comfort

7.4

Pick-up/Drop-off

7.0

Value for money

7.1

One location in Newark Airport

Show locations

Locations in Newark Airport

36 Carson Road Bldg 36 Station P2

+1 973 623 4989

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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Reviews

6,4 Okay

Oct 2019

KAYAK

Cons:

Pickup process is terrible

10,0 Wonderful

Oct 2019

KAYAK

Pros:

The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to go

Cons:

It took forever to get to the car rental counter at Newark! Like 30+ minutes

8,0 Very Good

Sep 2019

KAYAK

Pros:

Easy drop-off, nice car

Cons:

Not the friendliest staff at pick-up or drop-off, tires needed air

8,0 Very Good

Sep 2019

KAYAK

Pros:

Yes. Staff was friendly and drop off was easy.

Cons:

It was pretty good

2,8 Poor

Sep 2019

KAYAK

Pros:

I was able to get a car same day

Cons:

Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again

5,6 Fair

Sep 2019

KAYAK

Cons:

Old car 50k miles with strange smell

1 out of 38

Avis

Cleanliness

7.4

Comfort

7.7

Pick-up/Drop-off

7.2

Value for money

6.9

One location in Newark Airport

Show locations

Locations in Newark Airport

132 Carson Road 3rd Floor

+1 973 961 4300

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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Reviews

2,0 Poor

Feb 2024

KAYAK
Rude and unprofessional agent. Charged 60% more than quoted - never again

2,0 Poor

Jan 2024

KAYAK
The tires on the car were very old and not winter tires. I had terrible experience and very hard time driving through the snowy weather. The car itself was very old and over used. My experience was very poor

6,0 Okay

Sep 2023

KAYAK
Really long lines to get the vehicle in Newark. Not a great selection.

8,0 Very Good

Sep 2023

KAYAK
Lines and wait were long even though prechecked. Vending machines very expensive and didn’t work.

6,0 Okay

Oct 2022

KAYAK
My agreement was for $405.53, my receipt said $405.53 but my credit card was charged 605.53. This is unacceptable, what is that extra $200? There is no accounting for it in the receipt, I didn't check my credit card charge prior to checking out but instead used my printed receipt to check the charge. The charge hasn't officially cleared yet but I am concerned that this was a bait and switch by Avis.

10,0 Wonderful

May 2021

KAYAK

Pros:

Outside of the car was not cleaned at all. Makes it difficult to check for dents and nicks.

Cons:

clear the exterior of the car

1 out of 30

Sixt

Cleanliness

7.2

Comfort

7.3

Pick-up/Drop-off

6.5

Value for money

6.6

One location in Newark Airport

Show locations

Locations in Newark Airport

134 Lindbergh Rd, AirTrain P3

+1 888 749 8227

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

2,0 Poor

Apr 2024

KAYAK
I had booked a minivan but they said I had booked a midsize SUV. I showed them the Kayak note and they said I had to call Kayak. In the 2nd they didn't have a Suv and had to give us a minivan. I felt abused

10,0 Wonderful

Apr 2024

KAYAK
Fantastic! Great rental car company. The cars, facility, staff are the best and prices were a bit pricey but fair for the quality of the experience. Definitely our new rental company.

10,0 Wonderful

Oct 2022

KAYAK
Employee at pickup was very helpful and personable

2,0 Poor

Oct 2022

KAYAK
Despite providing both Kayak and Sixt my flight arrival time into EWR, the Sixt rental counter desk was closed and I was unable to retrieve the car I had reserved and pre-paid. Fortunately, the other major rental car brand desks were open and I rented elsewhere. Thus far Sixt has resisted refunding their $400+ charge. Rent from Sixt in the US at your own risk.

2,0 Poor

Sep 2022

KAYAK
Avoid at all costs! I received a scratched up car and was assured it was fine by the agents. I was not provided a paper receipt when requested and now Sixt is trying to hold me accountable for a smudge (not even a scratch) on the cover of a mirror. Garbage rental car company.

2,0 Poor

Sep 2022

KAYAK
Three hours wait to get cars. Staff wasn’t sensitive to delays at all and no sense of urgency shown to clear queues. Nearby rental companies on the contrary were moving at lightning speed. Terrible experience overall

1 out of 28

Payless

Cleanliness

7.0

Comfort

6.7

Pick-up/Drop-off

6.2

Value for money

6.5

One location in Newark Airport

Show locations

Locations in Newark Airport

132 Carson Road 3rd Floor

+1 973 242 2124

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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Reviews

8,0 Very Good

Dec 2023

KAYAK
Good - Easy pickup and dropoff. Could be better - Agent assigned a vehicle that was no available. The parking attendant reassigned another vehicle but it took some time and the model was different.

4,0 Mediocre

Oct 2023

KAYAK
The pickup and car experance was good Returning location hard ti fin

8,0 Very Good

Apr 2021

KAYAK

Pros:

My rental agent was wonderful.

Cons:

I’m hoping I didn’t screw up with that easy pass. I’m not sure it was open for a bridge crossing and I’m not very familiar with the whole toll and easy pass since the cashless toll system has been implemented. I could have used more info on using the easy pass. Will I get penalized?

10,0 Wonderful

Oct 2020

KAYAK

Cons:

Shuttle service to the airport.

2,0 Poor

Jul 2020

KAYAK

Pros:

I did not like anything. Bad service.

Cons:

They lost the keys and the car then the wait to be seen meanwhile they are all here the attitude it’s just not a good experience at all. The person that lets you out is never there and you have to wait on them or go looking for someone it is ridiculous .

4,8 Mediocre

Oct 2019

KAYAK

Pros:

Took over half hour at counter as agent was incompetent. I was next in line . Agent at counter twice tried to give me a giant SUV instead of the compact I ordered. Luckily I was able to get someone in the parking area that switched me to a smaller vehicle.

Cons:

Better customer service, faster check in and better attitude

1 out of 38

Hertz

Cleanliness

7.4

Comfort

7.0

Pick-up/Drop-off

6.3

Value for money

5.9

2 locations in Newark Airport

Show locations

Locations in Newark Airport

132 Carson Rd

+1 973 621 2000

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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15 Brewster Road North

+1 973 624 1660

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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Reviews

8,0 Very Good

Feb 2024

KAYAK
Great but as I drove away I realized the car was not clean, Fingerprints all over the touchscreen crumbs on the floorand there was leftover food items in the back seat floor.

2,0 Poor

Jan 2022

KAYAK
Rental car had problems with steering and wheel alignment and with brakes. Hertz couldn’t get exchange my car after multiple complaints.

2,0 Poor

Mar 2021

KAYAK

Cons:

I made the reservation and paid in advance, only to find when arriving at the counter that I’ve been placed on a Do not rent ban. The staff at the counter could not tell me why or help me any further and made me call a customer service line, where I waited for 20 minutes on hold. Since I was in a time crunch, I had to walk away and rent with a different service. Why did Hertz not flag my account when I paid for my reservation in advance, instead of wasting my time when I was already ready to pick up the car? Who knows. I still have not been able to get through to their specific phone line to figure out why my account has been blocked, after calling multiple times. I last rented with Hertz a few months ago, and never received any notice about my account being blocked.

2,0 Poor

Dec 2018

KAYAK

Pros:

Counter representative was polite and nice.

Cons:

Hertz has a do not rent to list, but you don't find out you're on it until you go to rent. The incident they claim put me on the list happened over 9 years ago and I have rented from them since with no problems.

10,0 Wonderful

Oct 2018

KAYAK

Pros:

They go out of their way at each step to make the entire process smooth.

10,0 Wonderful

Jun 2018

KAYAK

Pros:

Great customer service and so easy to check in and check out. Car was new and clean. Great value.

1 out of 23

Budget

Cleanliness

6.5

Comfort

6.7

Pick-up/Drop-off

6.0

Value for money

6.3

One location in Newark Airport

Show locations

Locations in Newark Airport

132 Carson Road Third Floor

+1 973 961 2990

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00
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Reviews

10,0 Wonderful

Apr 2024

KAYAK
The new car rental at Newark is better than the old.

10,0 Wonderful

Jan 2024

KAYAK
It was an easy process to reserve vehicle and pick it up. The car was clean and drove well.

10,0 Wonderful

Jan 2024

KAYAK
I never got any emails or documents for the rental via email

2,0 Poor

Dec 2023

KAYAK
They refuse my reservation

2,0 Poor

Dec 2023

KAYAK
Awful One person working the counter at Newark International Airport and a line 10 families deep — while each transaction takes 10-20 minutes each Disrespectful to customers and the one poor employee

10,0 Wonderful

Dec 2023

KAYAK
Perfect

1 out of 57

Thrifty

Cleanliness

6.1

Comfort

6.7

Pick-up/Drop-off

5.8

Value for money

5.9

One location in Newark Airport

Show locations

Locations in Newark Airport

134 Lindbergh Road,airtrain P3

+1 973 824 2003

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

2,0 Poor

May 2024

KAYAK
Horrible experience.

2,0 Poor

May 2021

KAYAK

Pros:

The employees at drop off verbally say one thing but once the billing statement is email there is something else.

2,0 Poor

Mar 2021

KAYAK

Pros:

The line to pick up was very long. Then the only card I had was my debit cards. Even though I had a photo of my Mastercard they said they could not use it so I did not get to rent a car. Budget will take debit cards so I thought I would use Budget again, They were booked, which is why my son rented a car for me at Thrifty online using his card. Live and learn.

Cons:

The pick up line at the airport was very long. Thrifty could take debit cards,

8,0 Very Good

Feb 2021

KAYAK

Cons:

It would great if someone was there to provide directions

9,2 Wonderful

Oct 2020

KAYAK

Pros:

The price

Cons:

The check in line was very long

10,0 Wonderful

Jun 2020

KAYAK

Cons:

Not one thing - it was an excellent experience all the way around! Thank you!

1 out of 21

Dollar

Cleanliness

6.6

Comfort

6.4

Pick-up/Drop-off

5.5

Value for money

5.1

One location in Newark Airport

Show locations

Locations in Newark Airport

134 Lindbergh Road,airtrain P3

+1 973 824 2003

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

4,0 Mediocre

Nov 2023

KAYAK
It takes 30+ minutes to get a car when there isn’t a line.

2,0 Poor

Nov 2023

KAYAK
It took over 70 minutes after arrival at pick up to receive a car

2,0 Poor

Oct 2023

KAYAK
Totally understaffed at car pickup. Employees did their best but not enough staff for a very crowded day that they should know would be expected.

7,9 Good

Jun 2021

KAYAK
The price was high.

2,0 Poor

May 2021

KAYAK

Cons:

New airplane ticket to rent car if using debit car

8,0 Very Good

May 2021

KAYAK

Pros:

Drop off was quick and painless. I think we waited about 25 minutes for the van to be ready at the Newark airport when we went to pick it up. We had a Chrysler Pacifica van and it ran well, got over 25 mpg driving fast, and the AC worked good.

Cons:

On the downside, the third seat was elecric folding and it did not work properly. We had to manually push the cushions down to get a flat floor. For a long trip, the front seats in the Pacifica van are strictly mediocre, and the 2nd row seats are awful - like a padded jump seat. Too many gadgets. I will reserve final judgement on the billing for when we get the credit card statement.

1 out of 48

Enterprise Rent-A-Car

8,5

Very Good

98 reviews

Cleanliness

8.8

Comfort

8.8

Pick-up/Drop-off

8.4

Value for money

8.1

One location in Newark Airport

Show locations

Locations in Newark Airport

25 Newark Airport Bldg 25

+1 844 727 2982

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

10,0 Wonderful

Dec 2023

KAYAK
Both enterprise employees in Newark and in Raleigh were exceptional. Helpful, efficient, friendly and professional

10,0 Wonderful

Nov 2023

KAYAK
Kate and Lexus were very good with me and made my experience great. I would highly commend them to if possible to the company as they provide great service.

8,0 Very Good

Apr 2021

KAYAK

Pros:

Can't remember. Adequate.

Cons:

Can't remember.

2,0 Poor

Feb 2021

KAYAK

Cons:

My car broke down in Wilmington, Delaware and I had to wait over an hour for a tow truck. The agent on the phone couldn't find any location for me to get a replacement. I called back and got a different agent who was able to get me a replacement at Philadelphia International Airport which required me to take a $60 uber.

4,0 Mediocre

Jan 2021

KAYAK

Cons:

I made a reservation for a particular model of car. Once I arrived, the car I reserved was not available. Not only I receive no compensation for this, but I had to pay more money in order to get an upgrade which I was not interested in but was the only thing available. What is the point of going over the reservation?

10,0 Wonderful

Dec 2020

KAYAK

Pros:

Staff was wonderful!

Cons:

Nothing

1 out of 16

Economy Rent a Car

5,8

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

4.0

Value for money

5.0

One location in Newark Airport

Show locations

Locations in Newark Airport

Newark Liberty Airport

+1 973 642 0008

Opening times not available

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Reviews

2,0 Poor

Apr 2019

KAYAK

Cons:

Had no car for me, ride customer service

5,2 Fair

Mar 2019

KAYAK

Pros:

The car was in good shape

Cons:

Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor

5,2 Fair

Mar 2019

KAYAK

Cons:

The outside of the car was not clean

3,2 Poor

Mar 2019

KAYAK

Pros:

Drop off was super easy

Cons:

Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.

5,6 Fair

Mar 2019

KAYAK

Cons:

Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.

2,0 Poor

Feb 2019

KAYAK

Cons:

I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.

1 out of 11

Silvercar

7,8

Cleanliness

8.6

Comfort

8.4

Pick-up/Drop-off

6.8

Value for money

7.6

One location in Newark Airport

Show locations

Locations in Newark Airport

98 Frelinghuysen Ave

+1 855 359 2227

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Reviews

10,0 Wonderful

Mar 2020

KAYAK

Pros:

Helpful staff, attentive, and the car was great!

Cons:

I had an overall great experience!

4,4 Mediocre

Dec 2019

KAYAK

Pros:

Nice car but not enough explanation on how to operate the features of the car.

Cons:

Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.

5,2 Fair

Nov 2019

KAYAK

Cons:

Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.

9,2 Wonderful

Oct 2019

KAYAK

Pros:

The great Audi A5 and the quick/convenient pickup and drop off.

Cons:

The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.

9,6 Wonderful

Jul 2019

KAYAK

Pros:

Staff was super friendly, helpful, and accommodating.

Cons:

The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.

3,6 Poor

Sep 2018

KAYAK

Cons:

Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.

1 out of 4

National

7,7

Cleanliness

7.7

Comfort

8.2

Pick-up/Drop-off

7.1

Value for money

7.0

One location in Newark Airport

Locations in Newark Airport

25 Newark Airport Bldg 25

+1 844 727 2983

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

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Reviews

4,0 Mediocre

Mar 2023

KAYAK
The gas tank was not filled all the way and when I pointed it out to the attendant he claimed that it was…. It was a little more than 3/4 full and he didn’t want to deal with it. Will not be using this company again.

2,0 Poor

Oct 2020

KAYAK

Pros:

Their customer service was really very good. Unfortunately they had no cars to honour the booking. They did try to help and we're very willing to do so. But there were no cars.

Cons:

Have more cars.

8,8 Very Good

Nov 2019

KAYAK

Pros:

Quick and pretty easy process

Cons:

Confusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)

8,4 Very Good

Oct 2019

KAYAK

Pros:

Staff at Newark was excellent. Beautiful van and nice ride.

Cons:

The price for less than 24 hours was quite pricey.

9,6 Wonderful

Oct 2019

KAYAK

Pros:

Pick up and drop off were both super easy. Everything went smoothly. No complaints.

Cons:

I always like a cheaper deal, but this was the cheapest option i could find

9,6 Wonderful

Aug 2019

KAYAK

Pros:

The customer service was excellent I really appreciated the help given to me by your employee HAAS.

Ace

5,5

Cleanliness

5.6

Comfort

5.6

Pick-up/Drop-off

5.6

Value for money

4.8

One location in Newark Airport

Locations in Newark Airport

408 Carnegie Avenue

+1 973 642 0008

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Reviews

2,0 Poor

Apr 2024

KAYAK
Nothing to like. First, I would not rent from ACE again, as the inconvenience is not worth the time. Getting to the location is a hassle. Leaving the terminal, you have to travel/walk 15-20 minutes to get to a pickup area, only to have to call for a pickup. Several people were already waiting for an extended time before I arrived. Next, after getting to the rental location, I had to wait an additional 30 minutes before a vehicle was brought to me. After inspection of the vehicle, it seemed that a previous renter hit the bumper and you can see this on both left & right upper sides. I tried to point this out to someone that worked there and was told video was already taken of the car, so don't worry about it. I then took my own video. The car was not cleaned and looked like it just was wiped down with a cloth instead of being washed. The return wasn't any better, as I wasn't greeted by anyone when I pulled to the return point. I had to seek out an employee and ask, where they told me to leave the car and take the keys inside. I then had to wait as customers were in front of me in line, before a clerk looked up and asked if I was returning. I then gave the keys over and had to wait about 15 minutes more for the next shuttle back to the airport. You must factor in plenty of time if you rent with ACE, and not get frustrated with what appears to be poor process management. Overall, I would have rented directly from the airport onsite locations, instead of ACE if I fly into EWR/Newark airport again.

9,6 Wonderful

Jul 2019

KAYAK

Pros:

It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.

Cons:

The car didn’t have Bluetooth that was the only thing.

2,0 Poor

Jun 2019

KAYAK

Cons:

For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles

4,4 Mediocre

Feb 2019

KAYAK

Pros:

Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.

Cons:

They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.

3,6 Poor

Jul 2018

KAYAK

Pros:

Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.

Cons:

2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!

8,0 Very Good

Jul 2018

KAYAK

Pros:

Got in and got out. Was cheap. Drop-off was simple.

Cons:

Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.

Routes Car & Truck Rentals

3,3

Cleanliness

3.3

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

2.6

2 locations in Newark Airport

Locations in Newark Airport

1170 Spring Street, Elizabeth

+1 908 333 1000

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday00:00 - 01:00

Hilton Hotel Newark Airport,1170 Spring Street Elizabeth Nj

Opening times not available

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Reviews

2,0 Poor

Aug 2023

KAYAK
I made a deposit for 300 us for the car and the deposit hasn't been returned to me yet

2,0 Poor

May 2022

KAYAK
The location to pickup our rental car was closed

Kyte

8,7

Very Good

No reviews available

One location in Newark Airport

Locations in Newark Airport

1 Raymond Plaza West

Opening times not available

Filters

No reviews available

Elita Rent A Car

4,0

Mediocre

No reviews available

One location in Newark Airport

Locations in Newark Airport

New York Airport Newark-Liberty EWR

+1 973 623 4989

Opening times not available

Filters

No reviews available

ADDCAR RENTAL

2,0

Poor

No reviews available

One location in Newark Airport

Locations in Newark Airport

430 Route 1 And 9 S, Nj

+1 877 326 7368

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday09:00 - 17:00

Filters

No reviews available

keddy by Europcar

6,2

Okay

No reviews available

One location in Newark Airport

Locations in Newark Airport

36 Carson Road Station P2, NJ, Newark

+1 973 623 4989

Opening times not available

Filters

No reviews available

Ace Rental Cars

No score available yet

One location in Newark Airport

Locations in Newark Airport

408 Carnegie Avenue

+1 973 642 0008

Opening times not available

Filters

No reviews available

Action

No score available yet

One location in Newark Airport

Locations in Newark Airport

Newark airport

+1 973 424 1057

Opening times not available

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Newark Airport

Locations in Newark Airport

36 Carson Road Bldg 36 Station P2, Newark, Essex County, New Jersey

+1 973 623 4989

Opening times not available

Filters

No reviews available

Alternative Rent A Car

No score available yet

One location in Newark Airport

Locations in Newark Airport

3 Brewster Road

+1 732 979 2277

Opening times not available

Filters

No reviews available

AutoEurope

No score available yet

One location in Newark Airport

Locations in Newark Airport

Newark Liberty International Airport

Opening times not available

Filters

No reviews available

Autoteam Car Rental

No score available yet

One location in Newark Airport

Locations in Newark Airport

2017 Rt. 35

+1 732 727 7272

Opening times not available

Filters

No reviews available

Drivo Rent A Car

No score available yet

One location in Newark Airport

Locations in Newark Airport

430 Route 1 And 9 South

+1 855 550 0008

Opening times not available

Filters

No reviews available

Eagle Rent A Car

No score available yet

One location in Newark Airport

Locations in Newark Airport

Newark airport

Opening times not available

Filters

No reviews available

Europcar

No score available yet

One location in Newark Airport

Locations in Newark Airport

Please Go To The Fox Counter

+1 973 642 0008

Opening times not available

Filters

Reviews

4,0 Mediocre

Apr 2017

KAYAK

Pros:

Drop of was fast and easy

Cons:

Car already had many damages, was not clean and didn't provide me a safe appearance.

Flight Car

No score available yet

One location in Newark Airport

Locations in Newark Airport

Newark airport

+1 844 435 8227

Opening times not available

Filters

No reviews available

Rent-A-Wreck

No score available yet

One location in Newark Airport

Locations in Newark Airport

3 Brewster Road

+1 908 288 7663

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00

Filters

No reviews available

Shouqi

No score available yet

One location in Newark Airport

Locations in Newark Airport

Go To The Advantage Desk Building36 36 Carson Road Station P2

+1 973 623 4989

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Newark Airport

Locations in Newark Airport

Building 25

Opening times not available

Filters

No reviews available

Value Van And Car

No score available yet

One location in Newark Airport

Locations in Newark Airport

43 Progress st.

+1 908 851 9595

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in Newark Airport

Locations in Newark Airport

25 Newark Airport Bldg 25, Newark

+1 914 368 0091

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

No reviews available

2035 travellers who hired a car in Newark Airport gave the car agency they used an average rating of 6.5

Car rental locations at Newark Airport

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