Car hire at New York LaGuardia Airport
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New York, NY, United States - LaGuardia
Jul 13 — Jul 20
Same drop-off
New York, NY, United States - LaGuardia
Wed 13/7
Noon
Wed 20/7
Noon
Driver's age:
Search hundreds of travel sites at once for car hire deals at New York LaGuardia Airport (LGA)
Cheap car hire in New York LaGuardia Airport
| Economy | R1 399/day |
| Compact | R1 445/day |
| Intermediate | R1 511/day |
| Standard | R1 476/day |
| Full-size | R1 476/day |
| People carrier | R2 984/day |
| Full-size SUV | R2 519/day |
| Luxury | R2 074/day |
| Intermediate SUV | R1 896/day |
| Compact SUV | R2 026/day |
| Standard SUV | R2 113/day |
New York LaGuardia Airport car hire reviews and directory
Enterprise![Enterprise]()
Best rated
8.8 Excellent (159 reviews)
1 location in New York LaGuardia Airport
Enterprise
Locations in New York LaGuardia Airport
9501 Ditmars Blvd+1 844 648 1612
| Monday | 06:00 - 22:00 |
|---|---|
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
- 8.7
- 8.9
- 8.8
- 8.7
- 8.6
10.0 ExcellentSep 21 2021
Liked everything about our experience!
2.0 MediocreApr 19 2021
The car was clearCustomer service, getting my car at the reserved time.
4.0 OkayMar 2 2021
They was not friendly there was no consideration for the lack of understanding for how they work.Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.
2.0 MediocreFeb 12 2021
Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.
10.0 ExcellentDec 16 2020
Pickup and return were quick.There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.
9.2 ExcellentOct 16 2020
Asif was very friendly and helpful and made my check-in quick and easyFinding the drop-off locations key drop-box
9.2 ExcellentOct 15 2020
Staff was fast and friendly. I was quickly in and out and on my way.The car smelled of smoke. Not ideal for a long drive.
10.0 ExcellentSep 29 2020
Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).Truly... nothing.
9.6 ExcellentSep 16 2020
I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.
2.0 MediocreSep 4 2020
They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.
Alamo![Alamo]()
8.2 Excellent (343 reviews)
1 location in New York LaGuardia Airport
Alamo
Locations in New York LaGuardia Airport
9501 Ditmars Blvd+1 844 727 2711
| Monday | 06:00 - 22:00 |
|---|---|
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
- 8.3
- 8.5
- 8.1
- 8
- 8
10.0 ExcellentFeb 14 2022
Great staff, quick service. My only issue was there wasn't any wiper fluid in the car.
8.0 ExcellentNov 30 2021
The shuttle, the driver, personnel at the rental facility were all exceptional. We were a big party with quite a few luggage. They helped us to load/unload them and get the vehicle ready within a short time considering it was Thanks Giving. The drop off in NY city worked flawlessly as well. The only minor issue we had was that a previous renter had possibly smoked in the car and the smell could be still felt.
10.0 ExcellentAug 27 2021
Customer service was wonderful and very helpful.
4.0 OkayApr 5 2021
Pick up was good with a friendly counter personResponse while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.
10.0 ExcellentFeb 16 2021
Nothing - it was great !
6.0 GoodDec 31 2020
The process itself was quick and easy. The car was ready for us when we got there.• Actual front desk clerk in pick up spot was a bit rude • Car says it fits 7, they didn’t mention it would be cramped seating with limited space to store our belongings • Car was not as clean as expected
4.0 OkayDec 29 2020
It was impossible to get in touch with them when we had an issue with the car - HORRIBLE customer service.
6.4 GoodOct 14 2020
Pickup and drop off were easy, the car was new (2020 model, 14k miles on it).The car *reeked* of cigarette smoke and getting a tire replaced was a hassle despite insurance. We did not notice the smoke immediately on pickup because we were wearing masks and they had sprayed some cleaning product which covered it up for a bit. We left the windows open for hundreds of miles of driving over three days and the smell never quite went away. Considering that they charge around $200 from renters who smoke in the car, one should think that they do more about it afterwards. Or at least compensate renters who get the car afterwards. We also had a lot of trouble resolving an issue with a flat tire. Roadside assistance was fast, but the donut spare tire they put on only works for 50 miles. It took us over half a dozen phone calls to different Alamo/Enterprise hotlines and branches, trying to get a replacement car or a new tire. No replacements cars were available in the entire Albany, NY region due to the holiday weekend. We finally learned from a more competent employee that Alamo and Enterprise have a partnership with Firestone, so you can get a tire replaced there free of charge. It would have saved us about an hour to learn that from the first hotline which you call for roadside assistance. Also, when you book full insurance you expect that these kinds of things are covered more flexibly. It appears that totaling the car in an accident would have been covered but getting a replacement tire anywhere but Firestone would have not? How does that make sense?
3.6 MediocreOct 6 2020
the car was filthy and smelled
6.4 GoodSep 14 2020
Great car.Battery died which caused us great inconvenience. Also one of the key fobs did not work. Not expected with a new car
Hertz![Hertz]()
7.7 Good (207 reviews)
1 location in New York LaGuardia Airport
Hertz
Locations in New York LaGuardia Airport
22 Marine Air Terminal+1 718 478 5300
| Monday | 06:00 - 22:0000:00 - 02:00 |
|---|---|
| Tuesday | 06:00 - 22:0000:00 - 02:00 |
| Wednesday | 06:00 - 22:0000:00 - 02:00 |
| Thursday | 06:00 - 22:0000:00 - 02:00 |
| Friday | 00:00 - 02:0006:00 - 22:00 |
| Saturday | 00:00 - 02:0006:00 - 22:00 |
| Sunday | 00:00 - 02:0006:00 - 22:00 |
- 7.8
- 7.9
- 7.7
- 7.5
- 7.6
2.0 MediocreJul 1 2022
There was mail in one tire One door was damaged they did not care to tell me had to keep filling air Did not even send me final invoice
10.0 ExcellentJun 20 2022
The representatives I met w/in person were above & beyond. They know their job, & were absolutely wonderful to interact with. My one complaint was my vain attempts to get thru to a living individual via phone when I had a question that I could not find an answer to on the website. That will give me pause in future, knowing this. Incredibly frustrating.
10.0 ExcellentFeb 15 2022
Perfect experience.
1.9 HorribleSep 14 2021
I was charged a much different amount than what the contract and the customer service agent said I would. I never received a receipt once I dropped off the vehicle. The vehicle was absolutely filthy (gum stuck to carpet, vomit in window openings) and it also needed new windshield wipers which ended up being somewhat of a safety hazard due to rain.
7.9 GoodSep 14 2021
And overall good experience except this car smelled like cigarettes. I thought that you were not supposed to smoke in these cars????
1.9 HorribleSep 4 2021
Kayak conveniently adjusted itself to show pickup at LaGuardia while I mentioned Newark as my pickup location, had to cancel that reservation to rebook one from Newark. Also, Kayak is middleman for another website, so what's the bleeping point? The lesson I learned was skip all the aggregator websites and go the actual company.
5.9 OkayAug 3 2021
Car was clean and comfortable but not worth the money.
2.0 MediocreJun 20 2021
Avoid this Hertz. Horrible experience. Staff and management that do not care. I was told by Errol to pick up any car at section 3 (600- 611). 10 minutes with my bags until finding the section which is 200 feet away from the office. i had to come back and Errol laughs it off and says here is your car pointing somewhere to the outside. The car had a funky smell to it like someone vomited and Hertz tried cleaning it. I asked the manager (Abi) for a different car he said that's all they have but I can wait a few hours because people are returning cars. I had no choice but take the car. No one was even apologetic to the situation, Covid is over, they are busy and therefore do not give a crap.
8.0 ExcellentJun 17 2021
The staff was friendly and courteous. The drop off was excellent.The interior of the vehicle wasn’t completely clean. There was the smell of cigarette smoke.
6.0 GoodJun 13 2021
Yes, easy pick up and drop offCar was filthy. Two used coffee cups were in the center console, stains and spills on the dash and all over the car.
Avis![Avis]()
7.2 Good (126 reviews)
1 location in New York LaGuardia Airport
Avis
Locations in New York LaGuardia Airport
25 Bowery Bay Boulevard+1 718 507 3608
| Monday | 00:00 - 02:00 |
|---|---|
| Tuesday | 00:00 - 02:00 |
| Wednesday | 00:00 - 02:00 |
| Thursday | 00:00 - 02:00 |
| Friday | 00:00 - 02:00 |
| Saturday | 00:00 - 02:00 |
| Sunday | 00:00 - 02:00 |
- 7.6
- 7.6
- 7.2
- 7.1
- 7
6.0 GoodJun 11 2022
The dropoff wasn't staffed or even branded as Avis; I had to ask an Enterprise representative where to find it.
2.0 MediocreJun 6 2022
After being quoted $226 for our rental I just checked my receipt and was charged an extra $400 in bogus fees. The office is closed so there is no one to answer my complaints. I was completely ripped off and they took full advantage of our credit card on file.
10.0 ExcellentMay 8 2022
The staff members were all amazing!!!! Fantastic customer service
8.0 ExcellentApr 13 2022
Bring down the cost and loose the toll surcharge of $6
4.0 OkayApr 10 2022
Price gouged Online price was double in comparison to a walk up at Avis itself
10.0 ExcellentMar 30 2022
LaGuardia Airport is still a traffic mess. Leave extra time if using this airport.
10.0 ExcellentMar 12 2022
Very positive and reasonably priced experience for a trip that was planned at the last minute.
10.0 ExcellentJan 18 2022
Drop off experience was easy and had great service
10.0 ExcellentDec 31 2021
Fast, reliable and pleasant service
2.0 MediocreDec 14 2021
I was charged an obscene amount of surcharges. A full extra day for coming one hour late And although the car was given to me with a half a tank of gas I (which I made sure to refill) I was charged as if it had been full. Unacceptable. Instead of $100 it cost me $240!!!
Thrifty![Thrifty]()
6.8 Good (263 reviews)
1 location in New York LaGuardia Airport
Thrifty
Locations in New York LaGuardia Airport
45-01 20th Avenue+1 718 779 7456
| Monday | 06:00 - 22:00 |
|---|---|
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
- 7.5
- 7.3
- 6.7
- 6.4
- 6.6
10.0 ExcellentMar 21 2022
Everything was fine!!
10.0 ExcellentFeb 20 2022
It was a good experience.
2.0 MediocreDec 7 2021
I did not need extra liability insurance and the woman conned me into getting it.
2.0 MediocreNov 27 2021
We book via Kayak with rentalCars.com and the car rental place was already closed by the time our plane landed and we were not able to get our rental car - with 3 kids, in the rain and a weeks worth of luggage - we had to get a car from another rental office that stayed open passed 8:30pm, in NYC!
1.9 HorribleOct 3 2021
Rating is for kayak. Terrible search from kayak. They changed my search for a rental car from my choosen location in Newark to New York.
1.9 HorribleSep 24 2021
Don’t tell me to wait for paperwork then have me stand still for 40 minutes. Missing flights isn’t fun. Also, only offering an updated Itinerary that’s 48 hours removed from my original flight time is out right criminal. You’ve done nothing to help me. Zero Value as a customer. Will never recommend or fly United ever again, period. The worst!
1.9 HorribleSep 8 2021
The customer service was terrible at pickup. I had to wait over an hour in line because the tellers moved so slowly and then the car wasn’t ready when I was finally seen. I will not be renting from this company again.
5.9 OkaySep 7 2021
Very disorganized pickup. 90+ minute wait in line.
5.9 OkaySep 6 2021
Car pu was very very slow bc only 1 person serving. Car drop off was a pain as location is well away from airport and needed to wait for shuttle ( driver was great though). Then needed to take another shuttle to terminal- almost missed flight.
1.9 HorribleAug 30 2021
The place is a small dirty offsite location and such a long line . Waited 40 minutes in addition to the 2 shuttles to get there . The extra fees we paid jacked up the price more than what we would have paid with Alamo or anyone else . Never again with this thrifty
Dollar![Dollar]()
6.5 Good (263 reviews)
1 location in New York LaGuardia Airport
Dollar
Locations in New York LaGuardia Airport
45-01 20th Ave+1 718 779 7456
| Monday | 06:00 - 22:00 |
|---|---|
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
- 7
- 6.9
- 6.2
- 6.1
- 6.2
2.0 MediocreFeb 23 2022
I was harassed to buy additional liability insurance and it was excessively offensive bordering too close to the edge of being unlawfully manipulative (I turned it down at the rental purchase and onsite 3 times). It was just so gross. It was very disappointing and unprofessional.
2.0 MediocreJan 3 2022
Car was broken (1. ac/heating not working, 2. Windshield wipers not working. 3. Broken radio and 4. Loud vibration in the engine after going above 40 mph). Tried exchanging at 4 different dollar locations and no one would take the car. Tried calling and emailing customer service multiple times and nobody helped or answered back. Probably the worst rental car experience ever. First and Last with dollar. By no means rent with this company where they simply don’t care about the customer.
2.0 MediocreDec 13 2021
Will never use again was charged for stuff did not want equaling $150 extra!
1.9 HorribleOct 6 2021
The wait was long to rent and return the car, due to there not being enough personnel to help customers. There was an even longer wait @ LaGuardia for the shuttle bus. We waited for the shuttle for more than 30 minutes while the other rental car buses came every 5 - 10 minutes. It was also difficult to find the rental return near La Guardia. Walter
1.9 HorribleSep 5 2021
The worst experience I ever had. It isn't just one bad employee; all of the staff is rude, slow, and have no desire to bring repeat business. Plus 70+ dollars of extra hidden fees. Absolute trash.
10.0 ExcellentJul 6 2021
Great vehicle, very clean and quick service. Better rates than we saw at other places. Fast and convenient pickup and drop-off. We paid upfront but be aware that at pick-up you will be charged taxes and other small fees, so we actually went above our projected budget than what our online charge showed.
4.0 OkayJun 15 2021
The Guy wasn't clear about the rental conditions, I paid much more (2x) than I expected.Please see all the rental conditions, I will never rent a car with Dollar...
2.0 MediocreJun 14 2021
They never picked us up and closed before we got in the car without any warning.
2.0 MediocreMay 6 2021
Branch policy for debit card use did not line up with company policy. I was refused a rental.
4.0 OkayApr 29 2021
The one staff member May was very helpful. But that is where it stopped.I made a reservation in advance but the SUV I reserved was not there when I arrived. It then took 20 minutes to get ahold of someone to find the vehicle. Then took 20 minutes to clean the vehicle. On my return. There was no one to greet me or check me out.
Budget![Budget]()
6.5 Good (351 reviews)
1 location in New York LaGuardia Airport
Budget
Locations in New York LaGuardia Airport
88-08 23rd Avenue+1 718 639 6400
| Monday | 06:00 - 22:00 |
|---|---|
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
- 6.7
- 6.9
- 6.4
- 6
- 6.5
2.0 MediocreJun 28 2022
Couldn’t pick up our car. Line for pickup was wrapped around the building. If we waited, we would have missed the wedding we were in town for!
2.0 MediocreJun 22 2022
Car was acceptable
2.0 MediocreJun 12 2022
Agent at the counter was extremely rude and slow
2.0 MediocreMay 24 2022
Only rental company the did not have a shuttle waiting. Avis, Hertz, etc had at least one there. Waiting over an hour to get the car rental once dropped off by the shuttle when i already had a booking. Dreadful experience. 90 degrees inside and manager is requiring masks to be worn even though the mandate has been ended at the airport.
2.0 MediocreMay 23 2022
An insane wait time to get the car, and when we returned it the entrance was blocked with zero info on what to do. In 40 years of travel, this was the worst rental car experience I’ve ever had.
2.0 MediocreMay 23 2022
It took nearly 3 hours to get my reseal car at noon on a Friday. I ran past my pickup time by 90 minutes and they charged me over $100 for an extra day. It was a terrible rental experience.
6.0 GoodApr 24 2022
Van was very noisy and not a comfortable ride.. Not worth it at all....
10.0 ExcellentApr 12 2022
Convenient
10.0 ExcellentMar 2 2022
Ok
8.0 ExcellentFeb 25 2022
Outside wasn’t washed, no floor mats. Kinda smelled like smoke and deodorizer all mashed together. Also no instructions before returning the car. So we were kinda confused. But all in all not bad. Car ran fine, stereo was decent enough. Had Apple car play. So it was ok.
Payless![Payless]()
6.3 Good (148 reviews)
1 location in New York LaGuardia Airport
Payless
Locations in New York LaGuardia Airport
25 Bowery Bay Blvd+1 718 446 0824
| Monday | 08:00 - 22:00 |
|---|---|
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
- 6.4
- 6.6
- 6.2
- 5.8
- 6.5
6.0 GoodJul 2 2022
I liked the vehicle choice, for sure. What could have been better? The vehicle windshield had a small crack in it which I couldn't see when I picked it up at night, but was visible in the morning. On my trip I had to take it to get an oil change because the notification on the Nissan Rogue wouldn't stop. I went to Valvoline to get the oil change which was $80. Since I prepaid for the vehicle they couldn't credit me back I was told. Which isn't fair because the oil change should have been taken care of before I even picked the vehicle. The person who retrieved the car during my return was impatient in receiving my email address, which was understandable, but still was rude. The location was an Avis and Payless so there wasn't really a separation in who handled the return. All and all, the vehicle experience was good and safe, just the cracked windshield, oil change, and service I recieved when I returned the vehicle wasn't the greatest. I was told that I should have brought the vehicle back for an oil change, I was already in mid travel I'm not going to turn back and head hours away just to get an oil change.
10.0 ExcellentMay 31 2022
Car was a good size and roomy. The car not thoroughly cleaned and the brakes need a little work.
10.0 ExcellentJan 12 2022
All the people working at Payless were very nice to deal with.
1.9 HorribleSep 14 2021
Charged me for 3 days and hold for 45 minutes to get this shorted out.
1.9 HorribleSep 8 2021
I didn’t even rent the car. I showed up at 1 pm to get to a wedding by 4:30 that’s an hour away. Any other company I’d have plenty of time. The line was 40+ people out the door. I waited for 30 minutes and the line barely moved. I ended up walking over to Hertz and getting a car from them. I think Kayak or Payless overbooked irresponsibly and I lost out on money because of it.
1.9 HorribleSep 7 2021
There were three people checking in over 100 people in the line. It took 2.5 hours to get a rental car I'd reserved and prepaid. Incredibly unprofessional.
1.9 HorribleAug 1 2021
I didn’t like s trying , 3rd party company and Payless are not ok the same page with what type of payment they take , causing my reservation to be canceled
8.0 ExcellentFeb 22 2021
Pick-up and drop-off was a fairly simple process.When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.
6.0 GoodDec 27 2020
The rental cost me $1000 for three days in a standard car. That is baldfaced price gouging. I shouldn’t have paid over $500 for that rental. Payless my ass.
6.8 GoodOct 26 2020
The car worked perfectly.Pick up took a very long time and delayed me about 40 minutes.
Advantage![Advantage]()
4.8 Okay (210 reviews)
1 location in New York LaGuardia Airport
Advantage
Locations in New York LaGuardia Airport
90-05 25th Ave+1 718 424 8504
| Monday | 05:00 - 23:59 |
|---|---|
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
- 5
- 5.1
- 4.6
- 4.4
- 4.8
4.0 OkayMay 25 2020
Pick staff were friendly but at drop off the manager was disrespectful and rude. We need to use a restroom and the manager refused, saying that since we dropped off the car we were no longer customers and could care less if we needed to use the restroom. I was shocked at that response.The vehicle was dirty and had a sticky film in the inside of the driver side window. They didn’t have our reserved car class and we were given a minivan. Plus the utter disrespect and rudeness at drop off was unacceptable.
10.0 ExcellentMay 6 2020
Everything was great
7.6 GoodMay 4 2020
Staff was very helpful.Car had some wear & tear.. the price could have been lower to reflect the condition of the car.
2.0 MediocreApr 24 2020
I was charged for a car I didn’t use. And now I cannot get a refund now matter how hard I try.
2.0 MediocreMar 22 2020
Location did not have car when I arrived, had to wait for about four hours at rental car location for a car. Once I picked up the car is smelled heavily of marijuana smoke, no discount was offered. Rental car location did not clean car, I had to disinfect the car myself. When I tried to return the car I called the location multiple times and they did not pick up, instead they sent me an email address to contact to contact the agency, I emails and have not heard anything back yet (it’s been two days). Horrible experience, I will not be using advantage again.
2.0 MediocreDec 9 2019
They had no cars. We had to call another company while we were waiting there for over 40 minutes with no cars in sight and others in line to get cars ahead of us.
7.2 GoodSep 16 2019
The price was too good to beat.It took 45 minutes to get the car, so I almost missed the wedding I was going to—the rental associates were doing their best, but also didn’t seem concerned with the wait time and weren’t the easiest to deal with
6.8 GoodAug 27 2019
disclosure of the charges.
2.0 MediocreAug 19 2019
I did not like one thing here. The staff was completely unhelpful. Just said too bad and no supervisor to help.They do not have the car you need. Complete waste of my time. Extremely unprofessional with zero customer service. I had to leave and rent elsewhere at the last minute which costed me more money. Very horrible experience.
3.6 MediocreAug 2 2019
Staff seemed friendly but slow and unaccommodating.No car was ready when we got there, in the past at other locations/ agencies if they didn’t have the car requested, I’ve gotten the next level up. Instead we waited more than an hour after the paperwork was filled, multiple prompts to find out status. Wouldn’t recommend this location to anyone.
National![National]()
8.2 Excellent (33 reviews)
1 location in New York LaGuardia Airport
National
Locations in New York LaGuardia Airport
9501 Ditmars Blvd+1 844 727 2707
| Monday | 06:00 - 22:00 |
|---|---|
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
- 8.7
- 8.5
- 8.1
- 8.1
- 8.1
10.0 ExcellentJun 8 2022
Great service
2.0 MediocreNov 18 2021
I asked for ez pass since I was traveling from NYC to VA and the lady behind the counter said the car had ez pass in it but the car didn't. She didn't walk me and my husband to the car only from 20 feet away she pointed at two of them and said to pick one. Lo and behold, no ez pass! Which we didn't discover until we were on the highway and had to back up and pay by credit card. Terrible! I will never rent with National again!
10.0 ExcellentOct 12 2021
Ah details. All was great; only very annoying fly in ointment - entrance to drop off location not marked. Please go to Boston location and see there's construction everywhere, several garages in block and the address nonsensical - 2 given, one doesn't exist (at least from car) and other the starting with # 50 actually came after 100 and then 110. Not until a very stressful time (no one to ask on a Sunday early) did we find that 50 was indeed after 100 and 110. Not a sign for National to be seen anywhere (it was there AFTER entering very the messy garage with construction everywhere) that we encountered a sigh. PUT A SIGN AT ENTRANCE!!!!! Otherwise great, James G. who helped with car absolutely great, the woman at counter who directed me to James G. whose name I didn't catch also great, the driver of shuttle really nice and person who directed me to counter also wonderful. So you get al 5 stars, deducting nothing for your missing sign because your staff in NYC otherwise compensated greatly.
10.0 ExcellentJul 22 2021
The staff was very helpful getting us into the car of our choice. They were excellent all the way through the check out process, especially Brenda
9.6 ExcellentNov 3 2020
I had to call both Lynchburg and Queens National locations prior to pickup, and though my issue was not able to be resolved ahead of time, Cody in Lynchburg and Elena in Queens were extremely courteous and helpful. At the time of pickup, the counter staff was helpful and my pickup was smooth. The gate associate was personable and helpful as well.
4.0 OkaySep 21 2020
The staff at the National pickup in Queens gave us the wrong information about adding another person. They insisted that my travel partner was not covered on the insurance and were very dismissive and unhelpful about how we could resolve the issue. Upon going to another National car service location at Newark airport (far out of our way to our travel destination) we finally received some helpful advice from the clerk there. I was very upset that the National Car service location in queens was not more informed on the issue and helpful. It seemed like they just wanted to clock out and didn't care about nay type of customer service. I WILL NOT be renting from National againThe customer service and transparency on terms.
10.0 ExcellentJul 6 2020
Easy pick up/drop off, friendly staff, clean car.
8.4 ExcellentMay 26 2020
Drop off was easy. Staff were very easy to talk to and accomodating regarding vehicle type and availability.The line to get to the counter before pick-up was very long, and like all car rental places, very slow. There was a bit over an hour waiting in line.
4.4 OkayMay 26 2020
Hidden fees!!
7.2 GoodJan 2 2020
friendly and capable staff, quick access to car and off we go!as with all car rentals at LGA, have to take to buses and wait to get to the rental places. for the next 3 years better off renting from JFK or EWR airports if that is an option for you
Sixt![Sixt]()
6.6 Good (29 reviews)
1 location in New York LaGuardia Airport
Sixt
Locations in New York LaGuardia Airport
90-05 25th Avenue+1 888 749 8227
| Monday | 09:00 - 19:00 |
|---|---|
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 19:00 |
| Sunday | 09:00 - 19:00 |
- 6.8
- 6.8
- 6.6
- 6.3
- 6.4
10.0 ExcellentJul 1 2022
The staff was very helpful and the car was clean and in good shape.
2.0 MediocreJun 21 2022
Complete disaster. Somehow we were allowed to make a reservation for a time when their airport location was CLOSED so we were unable to pick up the vehicle! Caused us a 2 hour headache in NYC trying to get another rental. And trying to get an agent/rep on the phone is insanely impossible. Never giving them a second chance. Absolutely inexcusable!!
2.0 MediocreJun 4 2022
Airport rentals car desk closed way too early, earlier than all the other companies. Our flight was delayed and we couldn’t get our car at 5:15 pm at LaGuardia because they were already closed.
2.0 MediocreMay 25 2022
I was not able to pick up my car because they closed at 5pm at a major airport on a Friday, leaving me stranded
2.0 MediocreMay 19 2022
I ordered a rental cause my car was in the shop. A day or two later I got a call my car was ready. I canceled my order but you have to pay a $100 cancellation fee regardless of how many days you are from reservation. If you create a rental and then an hour later you cancel? $100.
2.0 MediocreApr 26 2022
Communication/messaging of store hours would be helpful. Would be great if I was able to input arrival and departure upon reservation or the ability to modifying. Would be great if you call center prompts had more options or a human being to speak with
8.0 ExcellentApr 23 2022
The pick up and drop off experience were great. The shuttles from the airport were nice and the drivers friendly. The only issue is that after we dropped off the car, and an employee looked at everything with us standing there, the next day they claimed there were scratches. It was impossible for us to have made them. We picked up the car, stopped at a convenience store (only one person went in) stopped to fill up before dropping it off (again, only 1 person left the car) and we dropped it off. We told them this, and they didn't contact us again, so it ended up ok. But, would've been even better without that potential incident.
2.0 MediocreApr 8 2022
Customer service was the worst I've ever experienced. Communication was terrible. I will never use Sixt again.
2.0 MediocreApr 8 2022
Office was closed so no pick up when i arrived
2.0 MediocreMar 24 2022
The staff was awful. Locked me outside in the dark. I made a 7:00 reservation and at 6:30 was standing outside waiting for the shuttle. Finally the driver picked me up. Only to get there and they tell me that they’re closing and shut everything down. It s was beyond awful.
Sunnycars![Sunnycars]()
2 locations in New York LaGuardia Airport
Sunnycars
Locations in New York LaGuardia Airport
83 34 23rd Avenue
9501 Ditmars Boulevard
Recent reviews
Action![Action]()
1 location in New York LaGuardia Airport
Action
Locations in New York LaGuardia Airport
37-10 114th Street+1 646 650 2500
Recent reviews
Advance Car And Truck Rental![Advance Car And Truck Rental]()
1 location in New York LaGuardia Airport
Advance Car And Truck Rental
Locations in New York LaGuardia Airport
90-05 25th Ave, Flushing, Queens County, New York+1 718 424 8504
Recent reviews
Easirent![Easirent]()
1 location in New York LaGuardia Airport
Easirent
Locations in New York LaGuardia Airport
La Guardia Airport
| Monday | |
|---|---|
| Tuesday | |
| Wednesday | |
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Recent reviews
Elita Rent A Car![Elita Rent A Car]()
1 location in New York LaGuardia Airport
Elita Rent A Car
Locations in New York LaGuardia Airport
New York Airport La Guardia LGA+1 718 424 8504
Recent reviews
Empire Rent A Car![Empire Rent A Car]()
1 location in New York LaGuardia Airport
Empire Rent A Car
Locations in New York LaGuardia Airport
15-02 131 Street+1 718 353 6848
Recent reviews
Europcar![Europcar]()
1 location in New York LaGuardia Airport
Europcar
Locations in New York LaGuardia Airport
90-05 25th Ave+1 718 424 8504
Recent reviews
keddy by Europcar![keddy by Europcar]()
1 location in New York LaGuardia Airport
keddy by Europcar
Locations in New York LaGuardia Airport
90-05 25TH AVE, PROCEED TO THE ADVANTAGE SHUTTLEBUS, Jackson Heights+1 718 424 8504
Recent reviews
U-Save![U-Save]()
1 location in New York LaGuardia Airport
U-Save
Locations in New York LaGuardia Airport
84-15 Astoria Boulevard+1 718 565 7222
Recent reviews
Yesaway![Yesaway]()
1 location in New York LaGuardia Airport
Yesaway
Locations in New York LaGuardia Airport
New York Airport La Guardia LGA+1 718 424 8504
Recent reviews
2157 travellers who hired a car in New York LaGuardia Airport gave the car agency they used an average rating of 7,0
Car rental locations at New York LaGuardia Airport
Good to know
Most popular car type | Economy |
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Top tips for hiring a car at New York LaGuardia Airport
- Car hire at New York LaGuardia Airport (LGA) is a great option. Located only 9 miles from Manhattan, it is an ideal starting point for a driving tour around this great city and beyond. The road connections surrounding the airport and the efficient shuttle system between terminals and into the car hire facility are very good and enable you to get on the road much more quickly than if you depended on public transport.
- In the majority of cases, car hire at New York LaGuardia Airport allows you to drive to Canada without restrictions. Simply alert the staff at the time of collection and they will arrange a non-resident insurance card to cover your policy. Some of the car hire companies, such as Avis, will also allow you to do a one-way rental trip to Canada from LaGuardia.
- As each of the car hire firms have different locations or share their locations with a small number of other firms, it’s important that you take the address of the office on collection. There isn’t one central area for all drop-offs for car hire at New York LaGuardia Airport. However, each company is well-signposted on approach to the airport so follow the signs for your car hire company carefully.
- Most of the car hire companies, such as Avis, operate 24h a day but aren’t always fully staffed through the night. In these cases they will have a drop-box for periods when staff are not on duty. If you want to be sure to deal with staff face-to-face, then arrange to collect and return your car during normal office hours.
- Book your car hire at New York LaGuardia Airport at least 10 weeks before your trip in order to get a below-average price