Book Payless hire cars in New York

New York, NY, United States
Sep 27 — Oct 4
New York, NY, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in New York

Overall rating6.0 GoodBased on 178 reviews
Cleanliness
6.3
Comfort
6.3
Overall
5.8
Pick-up/Drop-off
5.4
Value for money
6.1

Recent reviews

Traveller rating
27
9
8
12
0
Find reviews that mention:
2.0
Cons:The representative name indera was worst n horrible person n she didn’t explain me about the deposit charges n she didn’t explain me any other charges. She was not helpful n she took my time to get my check in done.. very disappointingReviewed Jun 14 2020
review fromkayak
8.0
Cons:There was only one lady on the counter to serve lots of customer.Reviewed Sep 8 2020
review fromkayak
10.0
Pros:Picking up the car was easy the staff at Payless was very nice the car was super clean ran very smooth I didn’t even want to give up the car that’s how nice it was. The drop off was easy. Definitely recommend Payless to anyone thinking of using them I know this will not be my last time using there services.Cons:There could have been more staff working at the front desk when I went it was a long line outside with two people working the front desk there should be a line for people that is renting a car and for those that already rented and paid online instead of having to wait even though I paid online already other then that everything went smoothReviewed Aug 19 2020
review fromkayak
4.8
Cons:the service when picking it up very rude and lateReviewed Aug 23 2020
review fromkayak
10.0
Cons:It was goodReviewed Sep 28 2020
review fromkayak
7.2
Pros:yesCons:lower cost for one way rentalReviewed Jul 13 2020
review fromkayak
8.0
Pros:Drop off was easy. Pick-up was easy as well.Cons:I really can't say during this pandemic I understand that people must be cautious.Reviewed Mar 31 2020
review fromkayak
7.6
Cons:Line was down at the time. Waited for more than an hour for pick up and still has to line up for drop off. Rest room not clean. More staff to assist widen line is down and more frequent checking of cleanliness of the restroom.Reviewed Jul 14 2020
review fromkayak
4.4
You get what you pay for....Pros:The cost of the car was affordable and in my allocated price range for a rental needed for less than 24 hours.Cons:The pick up location was difficult to find. When I arrived, the attendant was distracted and less knowledgeable about the rental contract features than I would have liked. The car smelled like stale smoke. That began to make me nauseous over time. Once I got on the highway I noticed the car did not drive as smoothly as I would like and the breaks were a little off. This was troubling due to the rain and misty weather. The drop off location was remote and the budget staff were a bit disorganized.Reviewed Jun 2 2018
review fromkayak
3.2
Disorganized Rental Experience - most frustratingPros:Reasonable pricing. At least the car ran without issues.Cons:The rental experience was horrible. There were no clear sign on the Shuttle bus. Took more than an hour waiting curbside for the shuttle ride. BTW, LaGuardia airport has horrible traffic because of construction. At the Rental Counter, it was another horrible experience. With one attendee behind the counter, other customers had to return, with dead batteries, wrong keys, car not there, etc... The car that I got had no gas and flat tire. The windshield was not so dirty that it was hard to see out. Especially for night driving. 2.5 hour later, I decided to find the closest gas station to fill the tank, clean the windshield, and tire. 3.5 hour later from the curbside finally on my way. There were nobody to help you to check out the car. Wo scratches, flat tire, etc.. can only be noted if you returned back to the counter. The counter area is so small that 5+ customers are way to crowded. FrustratedReviewed Oct 15 2016
review fromkayak
2.0
Terrible experiencePros:nothingCons:arrived for our noon pickup time, waited in line for over 30 min before my girlfriend went outside and saw they had no cars. I asked if that was the reason that they had everyone waiting around with no explanation given. They confirmed that they had no vehicles. There were more than 10 of us in line with reservations. They clearly don't know what the word reservations mean. Staff was not helpful and at times rude. When we finally did get a cars (more than an hr waiting in line) the car was not in good shape. It clearly needed new wheel bearings and possibly new brakes. I am now in a dispute with them over a $200 charge added to my credit card after I dropped off the vehicle that no one can explain. Made multiple phone calls but the national office "can't see billing" and was of no help and told me I had to call the location directly. Waste of time since they wont answer the direct number and the call keeps getting kicked to the call center. I will never use this company again. Ever. And will seriously think twice about booking through Kayak when I see a "good deal".Reviewed Aug 29 2016
review fromkayak
8.0
Pros:The quick check in and check outCons:The line changing alarm on my Toyota Corala was a bit annoying.Reviewed Oct 24 2020
review fromkayak

Where can I find Payless hire cars in New York?

25 Bowery Bay Blvd, Payless car hires

Address

25 Bowery Bay Blvd

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 718 446 0824

Address

305 Federal Circle

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 718 244 8277

Good to know

Most popular location

305 Federal Circle

Most popular car type

Luxury

FAQs about hiring a car from Payless in New York

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Payless in New York.

  • Payless has 2 car hire locations in New York. Take a look at our Payless hire location map to find the best car hires near you.

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