Guest reviews
Overall rating
8,7
Excellent
Based on 7 181 reviews
Cleanliness
8,7
Comfort
8,8
Pickup/dropoff
8,6
Value for money
8,4
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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2,0
Cons: They did not let me rent the car because they needed a second credit card. I only have one credit card. I had to rent a UHaul instead. Is there any possible recourse here?
review from
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10,0
Pros: Ease of drop off and friendly staff at drop off
Cons: 2 shuttles to airport is maybe a bit much but it was not too much travel time in the end
review from
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10,0
Pros: Gentlemen at check out were kind
review from
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10,0
Pros: Very easy to pickup and drop off. Definitely recommend.
Cons: I have no advice. Doing a great job, keep it up
review from
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4,0
Pros: Anu at YYZ was very nice.
Cons: Car was not as promised. Took three days to close the contract. Lots of bad communication with management.
review from
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8,4
Pros: No lines, easy.
Cons: $20 fee for EZ pass use is ridiculous. Should be disclosed upfront or and told to bring own EZ pass. Also, first car smelled of smoke but quickly switched to another.
review from
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7,2
Pros: Drop off staff was friendly and made it super quick and easy.
Cons: No problems with personnel, but the car I rented (2019 Toyota RAV4) was not very comfortable, and my head would hit the roof of the car whenever I wanted to adjust (I am 5’6”) for comfort in the driver seat. And after only 2 hours of driving my back was hurting.
review from
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10,0
Pros: Everything was smoothly from beginning to end. This was an emergency reservation after Budget messed up for a lot of people. Should have drove back to budget with the car I got only 15 minutes after I made the reservation (including walking time). The staff was very professional and pleasant. 5/5
Cons: Absolutely nothing
review from
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9,2
Pros: Easy drop off in new rental car center at BOS. Quick shuttle ride in a nice big tandem bus.
Cons: Picking up a car at LaGuardia Airport is a disaster.
review from
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10,0
Pros: Central location. No queue. Car was ready. Manager very helpful. Great value. All very easy.
Cons: There was only 1/4 tank of gas and we really didn't want to stop that evening heading up state but luckily that got us to our destination. The signing for Alamo at the entrance to the parking garage was poor - we missed it walking past as it was only visible from the other direction (north)
review from
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9,2
Pros: Friendly staff and no wait to get the car.
review from
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10,0
Cons: Picking up the car and returning it was a breeze. Good service and great value.
review from
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10,0
Pros: Ease of drop off and friendly staff at drop off
Cons: 2 shuttles to airport is maybe a bit much but it was not too much travel time in the end
review from
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10,0
Pros: Gentlemen at check out were kind
review from
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10,0
Pros: Very easy to pickup and drop off. Definitely recommend.
Cons: I have no advice. Doing a great job, keep it up
review from
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10,0
Pros: Everything was smoothly from beginning to end. This was an emergency reservation after Budget messed up for a lot of people. Should have drove back to budget with the car I got only 15 minutes after I made the reservation (including walking time). The staff was very professional and pleasant. 5/5
Cons: Absolutely nothing
review from
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9,2
Pros: Easy drop off in new rental car center at BOS. Quick shuttle ride in a nice big tandem bus.
Cons: Picking up a car at LaGuardia Airport is a disaster.
review from
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10,0
Pros: Central location. No queue. Car was ready. Manager very helpful. Great value. All very easy.
Cons: There was only 1/4 tank of gas and we really didn't want to stop that evening heading up state but luckily that got us to our destination. The signing for Alamo at the entrance to the parking garage was poor - we missed it walking past as it was only visible from the other direction (north)
review from
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9,2
Pros: Friendly staff and no wait to get the car.
review from
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10,0
Cons: Picking up the car and returning it was a breeze. Good service and great value.
review from
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8,4
Pros: No lines, easy.
Cons: $20 fee for EZ pass use is ridiculous. Should be disclosed upfront or and told to bring own EZ pass. Also, first car smelled of smoke but quickly switched to another.
review from
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7,2
Pros: Drop off staff was friendly and made it super quick and easy.
Cons: No problems with personnel, but the car I rented (2019 Toyota RAV4) was not very comfortable, and my head would hit the roof of the car whenever I wanted to adjust (I am 5’6”) for comfort in the driver seat. And after only 2 hours of driving my back was hurting.
review from
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2,0
Cons: They did not let me rent the car because they needed a second credit card. I only have one credit card. I had to rent a UHaul instead. Is there any possible recourse here?
review from
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4,0
Pros: Anu at YYZ was very nice.
Cons: Car was not as promised. Took three days to close the contract. Lots of bad communication with management.
review from
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Where can I find Alamo hire cars in New York?
332 W 44th St, Alamo car hire
Address
332 W 44th StPhone
+1 888 826 6893FAQs about hiring a car from Alamo in New York
What is the most popular car hire from Alamo in New York?
Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Alamo in New York.
How many car hire locations does Alamo have in New York?
Alamo has 5 car hire locations in New York. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Alamo offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Alamo have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Alamo offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Alamo have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Alamo offer shuttle or airport pick-up services from Stewart Airport (SWF)?
No (according to our data)