Guest reviews
Overall rating
6,0
Good
Based on 1 546 reviews
Cleanliness
5,4
Comfort
5,4
Pick-up/Drop-off
4,8
Value for money
5,1
Pros
"The car was very good!"
(in 1436 reviews)
"Car was clean and cheap"
(in 1565 reviews)
"Excellent service and nice car!"
(in 1577 reviews)
Cons
"Advantage has horrible customer service."
(in 183 reviews)
"Requested car was not available"
(in 1193 reviews)
"Dirty car inside and out"
(in 1227 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
long wait
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dirty car
car available
took over an hour
car smelled
car was great
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great car
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great service
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9,2
Pros: Very good cars/ no like price
review from
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2,0
Pros: Nothing. The worts experience I have ever had renting a car.
Cons: I had a confirmed reservation for a Minivan. Once I got to the airport office, they just told "We don't have the minivan, rent in another location'
review from
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5,6
Cons: Ez pass should be inlcuded in rent contract and not proposed separately to tourists that have no notion on how pervasive toll roads are in and around New York. To not include it is just a scam.
review from
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7,2
Pros: The price was too good to beat.
Cons: It took 45 minutes to get the car, so I almost missed the wedding I was going to—the rental associates were doing their best, but also didn’t seem concerned with the wait time and weren’t the easiest to deal with
review from
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2,0
Pros: literally nothing
Cons: if they had an actual car to provide
review from
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7,2
Pros: The staff were wonderful. The car was great.
Cons: The place is understaffed. Picking up the car took almost 90 minutes because they only had one woman behind the counter (she was friendly to everyone - a saint) and many people on line.
review from
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10,0
Cons: It was a little hard to find at first, need signage outside the doors once inside the lobby the signage was pretty good directing too there location
review from
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6,8
Cons: disclosure of the charges.
review from
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2,0
Pros: This was the worst car rental experience ever. In fact, I did not even rent a car and was left to scramble to find a solution that could work for my family. I rented a minivan to seat 7 safely. The 3 minivans they had were all onsite but none of them operable. I would go on but I don’t care enough.
Cons: Nothing. Advantage is so bad that I will not only never use or even consider them. I am done with any travel related company that works with them. Kayak, I am likely done with you. I will just search for flights and car rentals directly myself. Thanks, good by. Mike Woods (310.739.6616). Terrible.
review from
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2,0
Pros: I did not like one thing here. The staff was completely unhelpful. Just said too bad and no supervisor to help.
Cons: They do not have the car you need. Complete waste of my time. Extremely unprofessional with zero customer service. I had to leave and rent elsewhere at the last minute which costed me more money. Very horrible experience.
review from
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10,0
Pros: I liked the staff
Cons: it was all good
review from
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3,6
Pros: Staff seemed friendly but slow and unaccommodating.
Cons: No car was ready when we got there, in the past at other locations/ agencies if they didn’t have the car requested, I’ve gotten the next level up. Instead we waited more than an hour after the paperwork was filled, multiple prompts to find out status. Wouldn’t recommend this location to anyone.
review from
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7,2
Pros: The price was too good to beat.
Cons: It took 45 minutes to get the car, so I almost missed the wedding I was going to—the rental associates were doing their best, but also didn’t seem concerned with the wait time and weren’t the easiest to deal with
review from
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7,2
Pros: The staff were wonderful. The car was great.
Cons: The place is understaffed. Picking up the car took almost 90 minutes because they only had one woman behind the counter (she was friendly to everyone - a saint) and many people on line.
review from
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6,8
Cons: disclosure of the charges.
review from
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2,0
Pros: Nothing. The worts experience I have ever had renting a car.
Cons: I had a confirmed reservation for a Minivan. Once I got to the airport office, they just told "We don't have the minivan, rent in another location'
review from
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5,6
Cons: Ez pass should be inlcuded in rent contract and not proposed separately to tourists that have no notion on how pervasive toll roads are in and around New York. To not include it is just a scam.
review from
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2,0
Pros: literally nothing
Cons: if they had an actual car to provide
review from
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2,0
Pros: This was the worst car rental experience ever. In fact, I did not even rent a car and was left to scramble to find a solution that could work for my family. I rented a minivan to seat 7 safely. The 3 minivans they had were all onsite but none of them operable. I would go on but I don’t care enough.
Cons: Nothing. Advantage is so bad that I will not only never use or even consider them. I am done with any travel related company that works with them. Kayak, I am likely done with you. I will just search for flights and car rentals directly myself. Thanks, good by. Mike Woods (310.739.6616). Terrible.
review from
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2,0
Pros: I did not like one thing here. The staff was completely unhelpful. Just said too bad and no supervisor to help.
Cons: They do not have the car you need. Complete waste of my time. Extremely unprofessional with zero customer service. I had to leave and rent elsewhere at the last minute which costed me more money. Very horrible experience.
review from
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3,6
Pros: Staff seemed friendly but slow and unaccommodating.
Cons: No car was ready when we got there, in the past at other locations/ agencies if they didn’t have the car requested, I’ve gotten the next level up. Instead we waited more than an hour after the paperwork was filled, multiple prompts to find out status. Wouldn’t recommend this location to anyone.
review from
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Where can I find Advantage hire cars in New York?
90-05 25th Ave, Advantage car hire
Address
90-05 25th AvePhone
+1 718 424 8504Top tips for hiring a car from Advantage in New York
- Economy car hires from Advantage in New York are around 61% cheaper than other car types, on average
FAQs about hiring a car from Advantage in New York
What is the most popular car hire from Advantage in New York?
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Advantage in New York.
How many car hire locations does Advantage have in New York?
Advantage has 2 car hire locations in New York. Take a look at our Advantage hire location map to find the best car hires near you.
Does Advantage have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Advantage offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Advantage have a car hire location at the airport: Newark Airport (EWR)?
No (according to our data)
Does Advantage offer shuttle or airport pick-up services from Newark Airport (EWR)?
Yes
Does Advantage have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Advantage offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes