Book National hire cars in Kailua-Kona

Reviews for National in Kailua-Kona

Recent reviews

Traveller rating

Wonderful

14

Very Good

4

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

2

10.0

Joshua at National was awesome Great service the Best I’ve ever had,Mahalo 😀Reviewed Mar 29 2022

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10.0

Easy check-in and drop off. When they didn't have a car in my size ready, they quickly resolved the problem. Other than the higher-than-normal car rental prices being charged across the industry right now, it was a great experience.Reviewed Mar 23 2022

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10.0

Thank you for the quick and accurate transactionReviewed Jan 16 2022

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10.0

The gas tank was not completely full when I picked up the car. I did not realize it until I had already left the rental agency. It was probably a couple of gallons short. The agency was so busy last night, there was no way I was going to raise the issue as we had a flight to catch. When I picked up the vehicle, the agents kindly drove it right up to us. The problem being there was no place to actually adjust the seats etc. before I left. Not a big deal, but I would rather have time to familiarize myself with the car before I was expected to drive away.Reviewed Dec 30 2021

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6.0

The experience was fine once I finally got in the car. There was no clearly designated shuttle to National from the airport, and only half as many shuttles in place as needed: the airport was a mob scene of people attempting to secure a space on a shuttle. Once at the rental kiosk their were long lines (40 minutes). Helpful service person upon reaching the counter. Then…another 30 minute wait with a crowd of 50+ people waiting for cars to be cleaned and delivered for rental. A terrible two hour ordeal to start a vacation.Reviewed Dec 13 2021

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8.0

Corey was a big help. Good employees and ratesReviewed Dec 9 2021

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10.0

There was only one "standard" car available when we arrived, a Nissan Altima, which wouldn't have been our choice of vehicles, but it was OK... very low to the groundReviewed Nov 2 2021

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10.0

The staff were all so nice! We found a guy's credit card on the floor board under the driver's seat and another wrapper in the Jeep. We didn't mind. But if someone else found his card, they might have tried to use it. We've shredded it.Reviewed Oct 28 2021

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1.9

Shuttle is totally inadequate. After waiting in the sun for 45 minutes for the National shuttle we gave up on renting a car and caught a taxi to our hotel. Don't need that level of aggravation on vacation.Reviewed Sep 22 2021

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5.9

We had to return the car twice. Finally the third car worked.Reviewed Sep 12 2021

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10.0

National worked jointly with Alamo and Enterprise to expedite rentals on September 3rd. There was a large crowd of renters in one parking lot, so it took a while to locate the cars and release them through the gate. The staff worked expeditiously under stressful circumstances and everyone eventually got out. The return was flawless. I was in and out in 5 minutes or less. The van drivers were courteous, friendly, and ready to assist.Reviewed Sep 9 2021

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7.9

Staff was great but the rental office was very crowded even though several staff members were working hard to get everyone on the road.Reviewed Aug 18 2021

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• What is the most popular car hire from National in Kailua-Kona?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from National in Kailua-Kona.

• How many car hire locations does National have in Kailua-Kona?

  National has 1 hire location in Kailua-Kona. Take a look at our National hire location map to find the best car hire near you.

• Does National have a car hire location at the airport: Kona Intl airport (KOA)?

  Yes

• Does National offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes