Book Avis hire cars in Kailua-Kona

Reviews for Avis in Kailua-Kona

Recent reviews

Traveller rating

Excellent

9

Good

1

Okay

5

Mediocre

5

Poor

0

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car was cleancar was dirty

get the carcustomer service

car availablegreat experience

friendly staffpick up and drop

10.0

Windscreen not cleaned on inside.Reviewed Jul 30 2022

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2.0

Car smelled like a gallon of milk spilled in it and was left In the hot Sun. The van wasn’t detailed, there were dents and damage everywhere and I expected a lot better condition for $322 for 1 day rental. Besides that they had 2 employees to help 40 customers over 1 hour wait in line just to be told to get back into the regular line after making it to the front because I was not Avis preferred. I will never rent with Avis again.Reviewed Jul 26 2022

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2.0

Wipers were so bad I couldnt drive while it rainedReviewed Nov 2 2021

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10.0

Windows were dirty but manageableReviewed Aug 18 2021

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5.9

Drop off was super easy. Pickup was a nightmare. :( Nice people doing their best but severely understaffed.Reviewed Aug 10 2021

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5.9

While the staffs were fun and helpful, yet: (1) they did not sufficiently inform us that we need to paddle for 3 miles and this was not appropriate/doable with young children. (2) more importantly, they also did not pay attention to one of the kayaks as it got out of control, flipped by the waves, and put the amateur kayakers at serious risk of injury from hitting the cliff rocks. They were fortunate that were not hurt.Reviewed Jul 22 2021

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8.0

Pros:Staff was helpfulReviewed Jun 6 2021

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10.0

Pros:Fast car checkout and genuinely friendly staffReviewed May 10 2019

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10.0

Pros:Easy to pick up and returnCons:All was goodReviewed Apr 7 2019

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4.8

I felt cheatedPros:Easy and efficient drop offCons:I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.Reviewed Oct 21 2018

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2.8

Rates when booked does not match rates when picked upCons:Rates when booked does not match rates when picked upReviewed Oct 16 2018

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5.6

Be sure to conduct walk aroundPros:The agent was pleasant and we were assigned the correct car. Cost was what we expected.Cons:The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.Reviewed Aug 21 2018

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• What is the most popular car hire from Avis in Kailua-Kona?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Avis in Kailua-Kona.

• How many car hire locations does Avis have in Kailua-Kona?

  Avis has 1 car hire location in Kailua-Kona. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes