Best Mexico City hotels near El Ángel de la Independencia
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 8 minutes by foot from Monumento a los Ninos Heroes. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9,5 Excellent
Based on 4 332 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: the staff was amazing, we were welcomed with champagne and truffles and asked if we would like our room upgraded. We had to wait for the room to be ready so they comped us lunch. Amazing customer service and beyond friendly and helpful staff. It was also a great value. Couldn't be happier with our stay!
Excellent
8,8
Pros: Great location next to Chapultepec park. Beautiful courtyard hosting the restaurant and bar. Definitely recommend the 50 Mils bar for fantastic cocktails. Rooms are spacious and comfortable
Excellent
10,0
Pros: Beautiful scenic property. Good food and restaurants onsite. Attentive and polite staff. Would stay there again in a heartbeat.
Excellent
8,8
Pros: The bar, coffee shop and outdoor seating areas were very pleasant and a great place to spend time
Good
6,0
Pros: Comfortable bed, room size of suite.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Everything.
Excellent
10,0
Pros: Excellent staff and location, easily the best option in Mexico City.
Excellent
10,0
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Excellent
10,0
Pros: Very nice hotel with colonial style environment, super service from all employees. -
Excellent
8,3
Pros: The bed was perfection
Excellent
10,0
Pros: Nice lobby and grounds, spacious room, great shower, very comfortable bed and quiet.
Details
Reviews
Overall 9,5 Excellent
Based on 4 332 reviews
Cleanliness
9,7
Amenities
9,4
Vibe
9,3
Location
9,3
Service
9,2
Breakfast
9,0
Bar
8,9
Room
8,7
Food
8,7
Comfort
8,4
WiFi
5,6
Value
4,2
Location
9,5
Amenities
9,4
Service
9,1
Food
8,9
Room
8,3
Location
9,4
Service
9,3
Service
8,6
10,0 Excellent
Pros: the staff was amazing, we were welcomed with champagne and truffles and asked if we would like our room upgraded. We had to wait for the room to be ready so they comped us lunch. Amazing customer service and beyond friendly and helpful staff. It was also a great value. Couldn't be happier with our stay!
Cons:
8,8 Excellent
Pros: Great location next to Chapultepec park. Beautiful courtyard hosting the restaurant and bar. Definitely recommend the 50 Mils bar for fantastic cocktails. Rooms are spacious and comfortable
Cons: Rooms do feel dated but still incredibly classic
10,0 Excellent
Pros: Beautiful scenic property. Good food and restaurants onsite. Attentive and polite staff. Would stay there again in a heartbeat.
Cons:
8,8 Excellent
Pros: The bar, coffee shop and outdoor seating areas were very pleasant and a great place to spend time
Cons: The check in process was disappointing. We arrived at the hotel around 4 pm in the afternoon and a few of our rooms did not get ready until well past 5 pm.
6,0 Good
Pros: Comfortable bed, room size of suite.
Cons: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated.
Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing.
Bar closes earlier than posted hours.
Spotty slow internet
Poor TV service
10,0 Excellent
Pros: Everything
Cons: It’s a bit corporate, but who cares.
10,0 Excellent
Pros: Everything.
Cons: It’s a bit corporate feeling.
10,0 Excellent
Pros: Excellent staff and location, easily the best option in Mexico City.
Cons:
10,0 Excellent
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Cons: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.
10,0 Excellent
Pros: Very nice hotel with colonial style environment, super service from all employees. -
Cons:
8,3 Excellent
Pros: The bed was perfection
Cons: Rooms were a little outdated
10,0 Excellent
Pros: Nice lobby and grounds, spacious room, great shower, very comfortable bed and quiet.
Cons:
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 8 minutes by foot from Monumento a los Ninos Heroes. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Experience extraordinary care and uncommon consideration at The St. Regis Mexico City. Our striking hotel stands 31-stories tall in the city skyline overlooking the Paseo de la Reforma in the heart of Mexico City. Adorned with tasteful decor and refined furnishings, our luxury hotel provides guests with an unparalleled stay in a modern setting. Offering seven unique dining establishments, guests enjoy a variety of culinary options from traditional Mexican cuisine to fresh-baked pastries to an exquisite tasting menu. Indulge in a signature treatment or luxury massage at our hotel's exclusive day spa or lounge by our indoor pool overlooking the city below. Unwind in our thoughtfully appointed guestrooms and suites with plush bedding, immaculate marble bathrooms and floor-to-ceiling windows for spectacular views. Our renowned butler service is available any time, day or night. Live exquisitely in an atmosphere of great subtlety and refinement at The St. Regis Mexico City.
Overall 9,3 Excellent
Based on 3 498 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The staff was amazing!!!
Good
7,1
Pros: The rooms are large with good closet space. Good shower and bathroom area. The staff is very helpful and polite. Every Sunday the big street in front of the hotel closed for cars so people can run, bike and walk with their dogs.
Excellent
9,2
Pros: Staff is absolutely amazing, above and beyond. Property is lovely, common spaces are lovely, flowers are gorgeous, service is just so friendly and helpful at every moment during your stay. Bar has a great terrace that overlooks the plaza which is fun. Overall it is a really great hotel. Israel the valet was absolutely amazing and made our visit even better with his help and suggestions.
Good
6,7
Pros: Luxury accommodations in the heart of Mexico City.
Excellent
10,0
Pros: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.
Okay
4,2
Pros: Location
Good
6,7
Pros: The butler service is v nice, bringing you fresh coffee.
Excellent
9,6
Pros: Luxurious. Big cozy comfortable rooms. Professional service. Great weekend deals.
Excellent
9,2
Pros: Welcoming staff.
Excellent
10,0
Pros: Spectacular hotel with large rooms, beautifully done and extremely attentive staff. No detail was overlooked. Convenient location. Would definitely return.
Excellent
10,0
Pros: Everything was wonderful the location the staff the food especially the taxi drivers which went out of their way to ensure we had a wonderful time
Details
Reviews
Overall 9,3 Excellent
Based on 3 498 reviews
Vibe
9,6
Service
9,5
Amenities
9,2
Food
9,1
Breakfast
9,0
Bar
9,0
Location
8,7
Wellness
8,3
Room
8,3
Value
3,5
10,0 Excellent
Pros: The staff was amazing!!!
Cons: Nothing
7,1 Good
Pros: The rooms are large with good closet space. Good shower and bathroom area. The staff is very helpful and polite. Every Sunday the big street in front of the hotel closed for cars so people can run, bike and walk with their dogs.
Cons: The room had an odd smell probably from the carpet. On the 2nd day there was a bad smell coming from the vent in the bathroom. Reforma is a busy noisy area, so if you are a light sleeper ear plugs are a must (Hotel did provide a pair).
9,2 Excellent
Pros: Staff is absolutely amazing, above and beyond. Property is lovely, common spaces are lovely, flowers are gorgeous, service is just so friendly and helpful at every moment during your stay. Bar has a great terrace that overlooks the plaza which is fun. Overall it is a really great hotel. Israel the valet was absolutely amazing and made our visit even better with his help and suggestions.
Cons: Rooms are lovely though shower floods the entire bathroom due to placement of rainshower and handheld showerhead. I think they should have better bathroom amenties/toiletries, as opposed to Elemis products, IMHO. But other than that it is truly special.
6,7 Good
Pros: Luxury accommodations in the heart of Mexico City.
Cons: Steam shower did not work. Housekeeping did not make up my room.
10,0 Excellent
Pros: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.
Cons:
4,2 Okay
Pros: Location
Cons: Very nosy Because my room was very close to the air-conditioned machines for all the hotel It was very bad situation cannot to sleep any night
6,7 Good
Pros: The butler service is v nice, bringing you fresh coffee.
Cons: We forgot the swimming suit in the room and called back right after. They promised to answer right away but not, and next day, they say the clean lady did not see them....... a 5 star hotel ... very disappointed
9,6 Excellent
Pros: Luxurious. Big cozy comfortable rooms. Professional service. Great weekend deals.
Cons: Overall hotel layout fragmented in an office-type building.
9,2 Excellent
Pros: Welcoming staff.
Cons: Routine expectation of tipping at breakfast, which I have not encountered in similar properties before and caused some embarrassment on the first morning, as I had not any cash on me. ‘Tip’ added to concierge bill of 10% of the cost of a day trip organised by concierge, with no prior explanation. Told that ‘guaranteed’ room rate by booking.com in US dollars, was simply an estimation, rather than a firm rate, which is not my understanding. Pool and associated facilities a little disappointing compared with rest of the hotel.
10,0 Excellent
Pros: Spectacular hotel with large rooms, beautifully done and extremely attentive staff. No detail was overlooked. Convenient location. Would definitely return.
Cons:
10,0 Excellent
Pros: Everything was wonderful the location the staff the food especially the taxi drivers which went out of their way to ensure we had a wonderful time
Cons: Nothing
Experience extraordinary care and uncommon consideration at The St. Regis Mexico City. Our striking hotel stands 31-stories tall in the city skyline overlooking the Paseo de la Reforma in the heart of Mexico City. Adorned with tasteful decor and refined furnishings, our luxury hotel provides guests with an unparalleled stay in a modern setting. Offering seven unique dining establishments, guests enjoy a variety of culinary options from traditional Mexican cuisine to fresh-baked pastries to an exquisite tasting menu. Indulge in a signature treatment or luxury massage at our hotel's exclusive day spa or lounge by our indoor pool overlooking the city below. Unwind in our thoughtfully appointed guestrooms and suites with plush bedding, immaculate marble bathrooms and floor-to-ceiling windows for spectacular views. Our renowned butler service is available any time, day or night. Live exquisitely in an atmosphere of great subtlety and refinement at The St. Regis Mexico City.
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include: - Rooms and suites listed among the most spacious and comfortable in the area - Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue - Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture - Close to Mexico International Airport - 25-meter lap pool and indoor heated pool - Free WiFi in public areas - Fully equipped fitness center and spa - Expansive executive lounge with stunning views - Modern business center with the latest technology - Largest hotel convention center in the city for meetings of all sizes
Overall 9,2 Excellent
Based on 8 660 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Great location! Great people!
Excellent
10,0
Pros: The staff is very courteous and professional
Good
7,1
Pros: location was good. Very little vegetarian and halal options
Excellent
10,0
Pros: Wow, super comfortable room, great views. Very friendly staff, beautiful art and great vibe
Excellent
9,6
Pros: All good.
Excellent
9,2
Pros: The room was very comfortable. The lounge was very nice with good food and drinks. The waiters couldn't could not have been nicer.
Excellent
10,0
Pros: Centrally located near the Historic center. Close to metro lines. Next to Alameda park. Plenty of eating choices around. Very nice hotel. Nice gym.
Good
6,3
Pros: Nice location and good view
Excellent
9,2
Pros: The breakfast was excellent with an excellent service.
Excellent
10,0
Pros: The hotel is located near all tourist attractions within walking distance.
Excellent
9,6
Pros: Outside pool, terrasse, Fitness center, padel court, lobby bar, restaurant on ground floor with excellent mexican cuisine open until after lunch.
Excellent
9,2
Pros: The location was perfect, at a clean and decent part of the city. Felt safe. The staff are courteous and make you feel like you are welcome and valued.
Details
Reviews
Overall 9,2 Excellent
Based on 8 660 reviews
Location
9,5
Wellness
9,3
Service
9,1
Breakfast
9,0
Bar
8,8
Amenities
8,7
Food
8,7
Vibe
8,2
Room
8,1
Pool
7,6
Comfort
7,5
WiFi
7,3
Location
9,6
Breakfast
9,2
Food
8,9
Service
8,9
Amenities
8,3
Room
7,4
Comfort
7,3
Value
6,3
Location
9,4
Breakfast
8,6
Service
8,3
Room
7,0
Location
9,4
Service
9,3
Breakfast
9,2
Food
8,8
Room
7,8
Comfort
7,6
Location
9,5
Service
9,0
Amenities
8,9
Room
7,7
Vibe
7,5
10,0 Excellent
Pros: Great location! Great people!
Cons:
10,0 Excellent
Pros: The staff is very courteous and professional
Cons: Pool closed too early
7,1 Good
Pros: location was good. Very little vegetarian and halal options
Cons: very little options for vegetarians and halaal
10,0 Excellent
Pros: Wow, super comfortable room, great views. Very friendly staff, beautiful art and great vibe
Cons:
9,6 Excellent
Pros: All good.
Cons: Windows open a bit.
9,2 Excellent
Pros: The room was very comfortable. The lounge was very nice with good food and drinks. The waiters couldn't could not have been nicer.
Cons: Nothing.
10,0 Excellent
Pros: Centrally located near the Historic center. Close to metro lines. Next to Alameda park. Plenty of eating choices around. Very nice hotel. Nice gym.
Cons:
6,3 Good
Pros: Nice location and good view
Cons: Staff unfriendly with Chinese and Random charge and poor English
9,2 Excellent
Pros: The breakfast was excellent with an excellent service.
Cons: Some drunk individuals sitting outside the hotel facilities
10,0 Excellent
Pros: The hotel is located near all tourist attractions within walking distance.
Cons: One reason I booked the hotel was for A/C purposes. After coming back to our room we noticed the temperature was set below what we initially set it.
9,6 Excellent
Pros: Outside pool, terrasse, Fitness center, padel court, lobby bar, restaurant on ground floor with excellent mexican cuisine open until after lunch.
Cons:
9,2 Excellent
Pros: The location was perfect, at a clean and decent part of the city. Felt safe. The staff are courteous and make you feel like you are welcome and valued.
Cons: The pillows were somewhat uncomfortable for me. Also, there was some problems with the bathroom but we told front desk to action.
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include: - Rooms and suites listed among the most spacious and comfortable in the area - Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue - Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture - Close to Mexico International Airport - 25-meter lap pool and indoor heated pool - Free WiFi in public areas - Fully equipped fitness center and spa - Expansive executive lounge with stunning views - Modern business center with the latest technology - Largest hotel convention center in the city for meetings of all sizes
Marquis Reforma Hotel and Spa distinguished for its Art Deco architecture and decoration, is located on Paseo de la Reforma, the most important and elegant avenue in Mexico City, at the heart of the financial and cultural area, Marquis Reforma provides for immediate access to the finest parks, shops, museums, restaurants and business centers in the city. A multitude of popular attractions are just few minutes away, and Chapultepec Park and Torre Mayor, the tallest office tower in Latin America, are well within walking distance. With the only Leading Spa in Mexico City Marquis Reforma SPA offers a spectacular 16,000 sq. ft. facility with a truly holistic experience where mind, body and spirit are brought into harmony through the latest massages, facials and special treatments.
Overall 9,1 Excellent
Based on 4 002 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: We liked everything! From our arrival until we left, it was just wonderful!
Excellent
10,0
Pros: It’s very close to everything!
Good
6,0
Pros: Easy check-in, restaurant is good.
Excellent
10,0
Pros: Location.
Excellent
10,0
Pros: We arrived late in the evening and everybody was tired from a long trip. When we arrived, the hotel staff was extremely friendly and helpful, trying to accelerate the check in process as much as possible, so we could finally hit our beds. Besides that, the hotel room was marvellous and we all wished we could have stayed longer.
Good
7,9
Pros: The property was clean and well staffed. The room was clean and the bed was very comfortable. Loved the robes and slippers.
Excellent
10,0
Pros: Very clean. Big and nice room. Great Location.
Excellent
10,0
Pros: Location the staff cleanliness access to many things
Okay
4,6
Pros: It’s cute, but the customer service was awful!
Excellent
10,0
Pros: Great location right on Paseo de Reforma. There is a Turibus stop just across the street from the hotel. 2 blocks behind the hotel are a Starbucks and lots of convenience stores, pharmacies and little sit-down and to-go restaurants serving breakfast, lunch and dinner. Santander bank is next door for all your cash needs.
Okay
4,0
Excellent
9,6
Pros: I love the staff , the location and food. The bar and Resturant very nice.
Details
Reviews
Overall 9,1 Excellent
Based on 4 002 reviews
Location
9,4
Bar
9,3
Wellness
9,2
Service
9,2
Cleanliness
9,0
Amenities
8,9
Breakfast
8,8
Food
8,4
Vibe
8,2
WiFi
8,0
Room
7,6
Pool
7,4
Value
4,9
Location
9,5
Service
9,0
Amenities
9,0
Room
7,4
Comfort
6,8
Location
9,5
Amenities
9,1
Service
8,9
Wellness
8,7
Food
8,4
Room
7,3
Service
9,0
Room
6,7
Room
6,6
Comfort
6,4
10,0 Excellent
Pros: We liked everything! From our arrival until we left, it was just wonderful!
Cons: Great location, the nicest staff, very attentive, great room service and excellent restaurants. I would recommend this beautiful hotel 100%!!
10,0 Excellent
Pros: It’s very close to everything!
Cons: N/A
6,0 Good
Pros: Easy check-in, restaurant is good.
Cons: no water pressure in the shower, the shower door did not close. Not a five star hotel experience.
10,0 Excellent
Pros: Location.
Cons:
10,0 Excellent
Pros: We arrived late in the evening and everybody was tired from a long trip. When we arrived, the hotel staff was extremely friendly and helpful, trying to accelerate the check in process as much as possible, so we could finally hit our beds. Besides that, the hotel room was marvellous and we all wished we could have stayed longer.
Cons:
7,9 Good
Pros: The property was clean and well staffed. The room was clean and the bed was very comfortable. Loved the robes and slippers.
Cons: The bath water was sometimes discolored.
10,0 Excellent
Pros: Very clean. Big and nice room. Great Location.
Cons:
10,0 Excellent
Pros: Location the staff cleanliness access to many things
Cons: I was not impressed with the restaurant I expected something better
4,6 Okay
Pros: It’s cute, but the customer service was awful!
Cons: The customer service! They treat you like second class people & act like you shouldn’t be staying at the location. I booked a PH & yea it was cute, but the service was awful & the way my friends and I got treated is to be ashamed of. Never will stay here again, just awful! St. Regis doesn’t even treat its guests the way myself & my guest got treated.
10,0 Excellent
Pros: Great location right on Paseo de Reforma. There is a Turibus stop just across the street from the hotel. 2 blocks behind the hotel are a Starbucks and lots of convenience stores, pharmacies and little sit-down and to-go restaurants serving breakfast, lunch and dinner. Santander bank is next door for all your cash needs.
Cons:
4,0 Okay
Pros:
Cons: The restaurant provided an experience for which I would not return. The price was significantly more than should be paid for the experience.
9,6 Excellent
Pros: I love the staff , the location and food. The bar and Resturant very nice.
Cons: I stated very clearly I wanted only a king bed deluxe weeks in advance and upon check in was forced to take a room with two double beds. I hated the separate sleeping because the beds are small.
Marquis Reforma Hotel and Spa distinguished for its Art Deco architecture and decoration, is located on Paseo de la Reforma, the most important and elegant avenue in Mexico City, at the heart of the financial and cultural area, Marquis Reforma provides for immediate access to the finest parks, shops, museums, restaurants and business centers in the city. A multitude of popular attractions are just few minutes away, and Chapultepec Park and Torre Mayor, the tallest office tower in Latin America, are well within walking distance. With the only Leading Spa in Mexico City Marquis Reforma SPA offers a spectacular 16,000 sq. ft. facility with a truly holistic experience where mind, body and spirit are brought into harmony through the latest massages, facials and special treatments.
When traveling to Mexico City, I do plan to live an exclusive stay, surrounded by one of the most beautiful landscapes of the city, Chapultepec Park, and having at hand the main business centers, shopping and entertainment. Choose Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico that will make your trip an experience as distinguished as you.Its innovative and elegant architecture stands out from the buildings and allows for most of its 203 rooms and suites admire the Castle of Chapultepec, a scenario that will not fail to remind you is located in a city full of history and charm, and where Rest is the meaning of style, comfort, elegance and exclusivity.If you want your business to the city of Mexico is also a pleasure, we offer three executive floors Gran Club where you will enjoy excellent personal service, private check, European breakfast and exceptional services in the exclusive Executive Lounge with drinks and select canapes.Within its elegant, it is Salammb, an edgy atmosphere that hides itself a range of exquisite dishes of international contemporary cuisine.Grand Fiesta Americana Chapultepec gives a sense hallmarks of business in Mexico City, and proof of this is an elegant and functional living Castle of Chapultepec, which has a capacity of 250 people and impeccable service that cares absolutely everyone the details.Within the splendor of this iconic hotel and the city of Mexico, you will experience a state of relaxation and beauty with style, elegance and comfort that only the Spa can offer or work out in the gym equipped.Please note that the check-in time is from 15:00 hours. The check-out is at 12:00. We suggest you use our express check-out.
Overall 9,1 Excellent
Based on 2 598 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,2
Pros: The location was convenient. The rooms were spacious and the service excellent.
Excellent
8,3
Pros: A bit aged but really nice view on chapultepec castle.
Excellent
8,0
Excellent
10,0
Pros: OMG! Love it The view from the room was everything! The staff is super kind!
Good
7,9
Pros: The staff at this location was great with assisting in making plans for travel to nearby attractions. The location is central and allows for travel by foot to several popular areas.
Excellent
9,6
Pros: Loved the hotel, the breakfast, the Gym and especially the Room.
Excellent
8,8
Pros: The hotel and the breakfast
Excellent
10,0
Pros: The service and the staff at the Gran Fiesta are second to none. Besides the convenient location (business trip) the service is the number one reason to choose this hotel. All my requests and needs were met with quick and efficient resolution. I will be coming back!
Excellent
8,0
Excellent
9,6
Pros: Location was perfect to visit Museums
Good
7,5
Pros: Central and clean
Excellent
9,6
Pros: Room, location, staff, breakfast
Details
Reviews
Overall 9,1 Excellent
Based on 2 598 reviews
Location
9,5
Service
9,3
Breakfast
9,1
WiFi
9,0
Room
8,5
Comfort
7,8
Pool
0,0
Location
9,6
Service
9,4
Breakfast
9,3
Comfort
8,2
Room
8,0
Value
6,4
Location
9,6
Service
9,3
Breakfast
9,0
Room
8,1
Comfort
8,1
Value
6,2
Location
9,6
Service
9,2
Breakfast
9,2
Room
7,9
Comfort
7,2
Room
7,7
9,2 Excellent
Pros: The location was convenient. The rooms were spacious and the service excellent.
Cons: The dining facilities aren’t that big and you may have to wait in line
8,3 Excellent
Pros: A bit aged but really nice view on chapultepec castle.
Cons:
8,0 Excellent
Pros:
Cons: Shower water was not clear due pip manteinance
10,0 Excellent
Pros: OMG! Love it The view from the room was everything! The staff is super kind!
Cons:
7,9 Good
Pros: The staff at this location was great with assisting in making plans for travel to nearby attractions. The location is central and allows for travel by foot to several popular areas.
Cons: Unfortunately, the the electrical appliances (i.e. lamps and charging outlets) were not all in working condition. The facility does not offer pool or spa amenities without additional payment.
9,6 Excellent
Pros: Loved the hotel, the breakfast, the Gym and especially the Room.
Cons: One guy (short and not very cute!) at the breakfast had a horrible attitude when we didn't leave tip on the first day. He pointed us out the next morning. The breakfast was included in the room price, but they still expect tips. In Europe, this is not the case.
8,8 Excellent
Pros: The hotel and the breakfast
Cons:
10,0 Excellent
Pros: The service and the staff at the Gran Fiesta are second to none. Besides the convenient location (business trip) the service is the number one reason to choose this hotel. All my requests and needs were met with quick and efficient resolution. I will be coming back!
Cons:
8,0 Excellent
Pros:
Cons: The bath doesnt have good maintenance, the water gets out of the shower
9,6 Excellent
Pros: Location was perfect to visit Museums
Cons: Bed was too hard
7,5 Good
Pros: Central and clean
Cons: Expensive for what offers
9,6 Excellent
Pros: Room, location, staff, breakfast
Cons: Nada
When traveling to Mexico City, I do plan to live an exclusive stay, surrounded by one of the most beautiful landscapes of the city, Chapultepec Park, and having at hand the main business centers, shopping and entertainment. Choose Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico that will make your trip an experience as distinguished as you.Its innovative and elegant architecture stands out from the buildings and allows for most of its 203 rooms and suites admire the Castle of Chapultepec, a scenario that will not fail to remind you is located in a city full of history and charm, and where Rest is the meaning of style, comfort, elegance and exclusivity.If you want your business to the city of Mexico is also a pleasure, we offer three executive floors Gran Club where you will enjoy excellent personal service, private check, European breakfast and exceptional services in the exclusive Executive Lounge with drinks and select canapes.Within its elegant, it is Salammb, an edgy atmosphere that hides itself a range of exquisite dishes of international contemporary cuisine.Grand Fiesta Americana Chapultepec gives a sense hallmarks of business in Mexico City, and proof of this is an elegant and functional living Castle of Chapultepec, which has a capacity of 250 people and impeccable service that cares absolutely everyone the details.Within the splendor of this iconic hotel and the city of Mexico, you will experience a state of relaxation and beauty with style, elegance and comfort that only the Spa can offer or work out in the gym equipped.Please note that the check-in time is from 15:00 hours. The check-out is at 12:00. We suggest you use our express check-out.
With a stay at Camino Real Polanco Mexico, you'll be centrally located in Mexico City, a 9-minute walk from Museo de Arte Moderno and 11 minutes by foot from Tamayo Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out. This hotel has 22 meeting rooms available for events.
Overall 9,0 Excellent
Based on 10 089 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Pros: Location
Okay
5,8
Pros: Spacious and pretty
Excellent
8,0
Good
7,9
Pros: The location of this Hotel and the architecture of it is outstanding. The amount of food options is great, and it houses some of the best restaurants in the area. The rooms are spacious and comfortable.
Good
7,1
Pros: Location and comfort
Excellent
10,0
Pros: Its is located in a very good location, staff is very friendly and the hotel is very clean
Excellent
9,2
Pros: Very large hotel with nice facilities and comfortable rooms
Excellent
10,0
Pros: The hotel is centrally located, close to museums, surrounded by restaurants if you choose not to eat inside the hotel. Staff was tremendous, extremely helpful when a colleague had a problem with a lost credit card. The neighborhood is generally much safer
Good
7,9
Pros: Design and location
Excellent
10,0
Pros: Liked the architecture of the place. And the complimentary water bottles.
Excellent
10,0
Pros: All
Excellent
9,6
Pros: Great central Location, excellent staff
Details
Reviews
Overall 9,0 Excellent
Based on 10 089 reviews
Pool
9,2
Location
8,9
Service
8,4
Wellness
8,1
Food
8,0
Amenities
8,0
Vibe
6,8
Room
6,7
Breakfast
6,6
WiFi
4,0
Value
3,3
Location
9,4
Service
7,9
Amenities
7,7
Breakfast
7,1
Room
4,7
Value
3,3
Location
8,6
Amenities
8,1
Comfort
7,5
Service
7,5
Breakfast
6,8
Room
6,5
Vibe
6,2
Value
3,6
Location
8,8
Service
7,9
Comfort
7,7
Amenities
7,1
Room
6,4
Breakfast
6,2
Cleanliness
6,2
Vibe
6,1
Value
3,6
Location
8,8
Service
8,2
Amenities
7,9
Room
6,6
Vibe
5,5
Value
3,5
6,0 Good
Pros: Location
Cons: The hotel is out dated and needs to be updated. Some of the chairs in the common areas and bar areas are quite worn.
5,8 Okay
Pros: Spacious and pretty
Cons: Pretentious old fashioned brainwashed staff who still don’t realize billionaires also wear jeans and t shirts good grief
8,0 Excellent
Pros:
Cons: Check out is terrible!
7,9 Good
Pros: The location of this Hotel and the architecture of it is outstanding. The amount of food options is great, and it houses some of the best restaurants in the area. The rooms are spacious and comfortable.
Cons: Some of the staff. Stayed in other Camino Real properties before, and the service in this place was subpar. From our arrival, where three people stood idly by our car, watching us getting our luggage out, to a very unfriendly front desk experience (both check-in and check-out). In contrast, the staff at the restaurants and cafes were fantastic.
7,1 Good
Pros: Location and comfort
Cons: I asked to check in couple of hours earlier and I was charged half of the daily rate for the early check-in when I thought it was courtesy of the hotel
10,0 Excellent
Pros: Its is located in a very good location, staff is very friendly and the hotel is very clean
Cons: The balcony door locks from the outside so if you close rhe door and are outside you are stuck
9,2 Excellent
Pros: Very large hotel with nice facilities and comfortable rooms
Cons:
10,0 Excellent
Pros: The hotel is centrally located, close to museums, surrounded by restaurants if you choose not to eat inside the hotel. Staff was tremendous, extremely helpful when a colleague had a problem with a lost credit card. The neighborhood is generally much safer
Cons: Nothing bad to report!
7,9 Good
Pros: Design and location
Cons: It is a little bit dark. Especially lobby.
10,0 Excellent
Pros: Liked the architecture of the place. And the complimentary water bottles.
Cons: When turning the TV on, it starts on the promotional channel and the volume is very loud. My son and I got scared the first few times we turned it on.
10,0 Excellent
Pros: All
Cons: Nothing
9,6 Excellent
Pros: Great central Location, excellent staff
Cons: The beds were too small
With a stay at Camino Real Polanco Mexico, you'll be centrally located in Mexico City, a 9-minute walk from Museo de Arte Moderno and 11 minutes by foot from Tamayo Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out. This hotel has 22 meeting rooms available for events.
Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel. Located on the famed Reforma Avenue, our 5-star hotel belongs to the Zona Rosa district, steps from exceptional shopping, restaurants and nightlife. Stroll down the avenue to revel in the beauty of the Angel of Independence, before walking further until you reach the Bosque de Chapultepec's lush greenery. Or head in the other direction toward the Spanish colonial facades of the Historic Center, home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral. Upon returning to our hotel, sit down to a gourmet meal at our variety of restaurants or sip cocktails in the lobby bar. To recharge your energy levels, we offer a heated outdoor pool and a fitness center with adjoining sauna. And when relaxation calls, slip off to your stylish room or suite, featuring thoughtful amenities, cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Mexico City is whatever you make it. Make it all Sheraton.
Overall 9,0 Excellent
Based on 8 029 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Great Location! Great Hotel! Awesome Staff!
Excellent
9,2
Pros: The double windows are a must in Mexico and very few hotel have them ! This one does and you can’t hear outside .. you can only hear the neighbor tv if he’s loud ..
Excellent
10,0
Pros: The breakfast were very good
Excellent
10,0
Pros: Friendly and customer focused service. Great facilities. Impeccable furnished and tidy room.
Excellent
10,0
Pros: Good location and always same expected good service consistency
Good
7,5
Pros: TENIS COURT
Good
7,9
Pros: Customer service
Excellent
10,0
Pros: This hotel is located extremely central in CDMX. Within walking distance there are fantastic restaurants and taquerias. There are some very nice neighborhoods to stroll around with bars, coffee shops, book stores, everything you could need. Its central location makes it great for getting ubers around the rest of the city. The hotel is extremely nice, hotel staff very friendly and the room was very clean and luxurious. Their gym has some good equipment, including actual dumbells! a rarity for a hotel! Definitley staying here again when returning to CDMX!
Excellent
10,0
Pros: Location was perfect. It could not be better. Breakfast was excellent. Staff extremely friendly.
Excellent
10,0
Pros: Nice toiletries, bed, and excellent location.
Excellent
10,0
Excellent
9,6
Pros: Comfortable and closeness to the Angel de la Reforma
Details
Reviews
Overall 9,0 Excellent
Based on 8 029 reviews
Location
9,3
Wellness
9,0
Service
8,9
Breakfast
8,1
Room
6,7
WiFi
4,5
Value
3,8
Location
9,4
Service
9,0
Breakfast
7,9
Room
6,9
Vibe
4,9
Value
4,2
WiFi
3,3
Location
9,5
Service
9,0
Breakfast
8,2
Room
6,8
Vibe
4,6
Value
4,2
Location
9,2
Service
9,1
Breakfast
7,6
Room
5,8
Vibe
4,6
Value
3,4
WiFi
2,9
Location
8,9
Service
8,8
Cleanliness
7,0
Room
6,1
10,0 Excellent
Pros: Great Location! Great Hotel! Awesome Staff!
Cons: They used to have coffee and hot chocolate machines in every other floors, they do not have them any more
9,2 Excellent
Pros: The double windows are a must in Mexico and very few hotel have them ! This one does and you can’t hear outside .. you can only hear the neighbor tv if he’s loud ..
Cons: The gym was a joke ..
10,0 Excellent
Pros: The breakfast were very good
Cons: The door key discharged a few times. Had to return it for reactivation a number of times
10,0 Excellent
Pros: Friendly and customer focused service. Great facilities. Impeccable furnished and tidy room.
Cons:
10,0 Excellent
Pros: Good location and always same expected good service consistency
Cons: N/A
7,5 Good
Pros: TENIS COURT
Cons:
7,9 Good
Pros: Customer service
Cons: To rooms are like any other hotel although the previews are higher
10,0 Excellent
Pros: This hotel is located extremely central in CDMX. Within walking distance there are fantastic restaurants and taquerias. There are some very nice neighborhoods to stroll around with bars, coffee shops, book stores, everything you could need. Its central location makes it great for getting ubers around the rest of the city. The hotel is extremely nice, hotel staff very friendly and the room was very clean and luxurious. Their gym has some good equipment, including actual dumbells! a rarity for a hotel! Definitley staying here again when returning to CDMX!
Cons:
10,0 Excellent
Pros: Location was perfect. It could not be better. Breakfast was excellent. Staff extremely friendly.
Cons:
10,0 Excellent
Pros: Nice toiletries, bed, and excellent location.
Cons:
10,0 Excellent
Pros:
Cons: Was impressed with staff how helpful and educated. Great experience!
9,6 Excellent
Pros: Comfortable and closeness to the Angel de la Reforma
Cons:
Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel. Located on the famed Reforma Avenue, our 5-star hotel belongs to the Zona Rosa district, steps from exceptional shopping, restaurants and nightlife. Stroll down the avenue to revel in the beauty of the Angel of Independence, before walking further until you reach the Bosque de Chapultepec's lush greenery. Or head in the other direction toward the Spanish colonial facades of the Historic Center, home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral. Upon returning to our hotel, sit down to a gourmet meal at our variety of restaurants or sip cocktails in the lobby bar. To recharge your energy levels, we offer a heated outdoor pool and a fitness center with adjoining sauna. And when relaxation calls, slip off to your stylish room or suite, featuring thoughtful amenities, cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Mexico City is whatever you make it. Make it all Sheraton.
Located in Mexico City, the Barceló Mexico Reforma (5-star) hotel is a great option for those who visit the capital of the Aztec country. Its privileged location, in the center of the capital, gives it all the advantages of an ideal establishment for business, cultural or leisure tourism.
-550392.jpg?width=66&height=66&crop=true)
Overall 9,0 Excellent
Based on 7 280 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,1
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Excellent
9,6
Pros: Everything was perfect!
Good
7,5
Excellent
9,6
Pros: Breakfast buffet was delicious
Excellent
9,6
Pros: Great location!
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: The rooms are large and the shower is modern and comfortable. The reception staff is friendly and helpful. The buffet breakfast is very good with a lot of variety.
Okay
5,4
Pros: Good in house restaurant
Excellent
8,0
Pros: Location
Excellent
9,6
Pros: Everything was perfect
Excellent
9,6
Pros: Breakfast was very delicious. Many options and fresh ingredients. Complimentary bottled water throughout our stay was also very helpful.
Excellent
10,0
Pros: The staff is great and the hotel in general is amazing
-550392.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 9,0 Excellent
Based on 7 280 reviews
Location
9,4
Breakfast
8,8
Vibe
8,3
Service
8,1
Wellness
8,0
Room
7,7
Comfort
7,2
Pool
7,0
WiFi
5,8
Location
9,4
Breakfast
9,2
Service
7,9
Wellness
7,8
Amenities
7,4
Pool
7,1
Room
5,6
Location
9,2
Breakfast
9,1
Room
8,2
Service
8,0
Comfort
7,6
Wellness
7,4
Location
9,3
Breakfast
8,5
Wellness
8,3
Comfort
7,6
Service
7,4
Cleanliness
7,3
Room
6,9
Location
9,6
Vibe
7,8
Service
7,4
Room
6,6
9,1 Excellent
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Cons: i had a few frequent traveler nitpicks (strange light switches, missing menu, no laundry on sunday) but also some unexpected delights (hbo game of thrones finale, usb outlets, very nice walk-in shower, above-average gym).
9,6 Excellent
Pros: Everything was perfect!
Cons:
7,5 Good
Pros:
Cons: Air conditioning was inadequate with little air flow. Moldy smell.
9,6 Excellent
Pros: Breakfast buffet was delicious
Cons: The beds
9,6 Excellent
Pros: Great location!
Cons:
10,0 Excellent
Pros: Great location
Cons: Better ac
10,0 Excellent
Pros: The rooms are large and the shower is modern and comfortable. The reception staff is friendly and helpful. The buffet breakfast is very good with a lot of variety.
Cons: all great!
5,4 Okay
Pros: Good in house restaurant
Cons: Poorly designed, carpet was not clean. I woke up with a water leak running through a wall and carpet completely wet.
8,0 Excellent
Pros: Location
Cons:
9,6 Excellent
Pros: Everything was perfect
Cons:
9,6 Excellent
Pros: Breakfast was very delicious. Many options and fresh ingredients. Complimentary bottled water throughout our stay was also very helpful.
Cons: Check-in staff were not as helpful as I would have expected for the quality of the rest of the hotel.
10,0 Excellent
Pros: The staff is great and the hotel in general is amazing
Cons:
Located in Mexico City, the Barceló Mexico Reforma (5-star) hotel is a great option for those who visit the capital of the Aztec country. Its privileged location, in the center of the capital, gives it all the advantages of an ideal establishment for business, cultural or leisure tourism.
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9,0 Excellent
Based on 4 583 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Good location, staff was great (the night receptionist), very clean and nice.
Excellent
10,0
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
Okay
5,8
Pros: Good location. Money exchange in hotel. Bilingual staff.
Excellent
8,8
Pros: Location
Excellent
10,0
Pros: It was the best hotel ever in my life in term of value for money
Excellent
9,2
Pros: Great variety and selection.
Excellent
9,6
Pros: Spacious and clean
Excellent
10,0
Pros: The bed was really comfy. Staff super polite and helpful
Excellent
8,8
Pros: I've booked a room with the "business package" having access to the modern and really nice lounge with a great view (it seems Manhattan!!), with appetizers (2 glasses of wines and snacks) kindly offered between 6pm till 8pm. The package also included breakfast in the quite lounge. Room was OK but old style, as all the hotel. They are refurbishing some areas. Restaurant a la carte was excellent, fantastic roof with swimming pool and a well equipped gym. Very kind and professional staff. Position: 45 min from the airport. Area with shops and restaurants.
Excellent
10,0
Pros: Location and staff.
Good
7,9
Pros: The location is very good. It is close to restaurants and the business zone. It is close to most of the embassies and to the Angel de la Independencia.
Excellent
10,0
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Details
Reviews
Overall 9,0 Excellent
Based on 4 583 reviews
Location
9,5
Service
9,1
Pool
8,7
Cleanliness
8,6
Food
8,2
Breakfast
8,1
WiFi
7,7
Amenities
7,6
Room
7,3
Location
9,7
Service
9,5
Cleanliness
8,8
Pool
8,4
Breakfast
8,0
Room
6,7
Service
9,3
Location
9,2
Breakfast
7,6
Amenities
7,5
Room
7,1
Value
6,8
Location
9,7
Service
9,4
Room
7,3
Comfort
6,4
Location
9,6
Service
9,0
Room
7,2
10,0 Excellent
Pros: Good location, staff was great (the night receptionist), very clean and nice.
Cons:
10,0 Excellent
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
Cons:
5,8 Okay
Pros: Good location. Money exchange in hotel. Bilingual staff.
Cons: Very expensive for accommodations. Shower was not fully enclosed leaving water all over floor. No breakfast included. The coffee maker in room was not working well. Only a single serving of coffee with caffeine provided. There were 2 of us in the room. When we asked for coffee at counter we were given a very hard time about getting 2 coffees to go. The housekeeper barged into room twice in same day while we were resting, and the room had already been serviced. Still unsure why they wanted in. The pool closes at 7pm.
8,8 Excellent
Pros: Location
Cons: Room not noise isolated. Light came in to the room from the hallway.
10,0 Excellent
Pros: It was the best hotel ever in my life in term of value for money
Cons:
9,2 Excellent
Pros: Great variety and selection.
Cons: Pillows are too soft. No in between comfort. Either too soft or too high. But overall stay was great.
9,6 Excellent
Pros: Spacious and clean
Cons:
10,0 Excellent
Pros: The bed was really comfy. Staff super polite and helpful
Cons:
8,8 Excellent
Pros: I've booked a room with the "business package" having access to the modern and really nice lounge with a great view (it seems Manhattan!!), with appetizers (2 glasses of wines and snacks) kindly offered between 6pm till 8pm. The package also included breakfast in the quite lounge. Room was OK but old style, as all the hotel. They are refurbishing some areas. Restaurant a la carte was excellent, fantastic roof with swimming pool and a well equipped gym. Very kind and professional staff. Position: 45 min from the airport. Area with shops and restaurants.
Cons:
10,0 Excellent
Pros: Location and staff.
Cons: There is too much light in the room.
7,9 Good
Pros: The location is very good. It is close to restaurants and the business zone. It is close to most of the embassies and to the Angel de la Independencia.
Cons: The bes was a bit hard for me. Also, the logistics for the checkin checkout using the business center floor wasn’t confortable for me.
10,0 Excellent
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Cons: The only thing that took us by surprise was that breakfast was not included in the price. When I booked, I was sure that it was. The breakfast buffet was very good but pricey.
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Rising above the timeless Paseo de la Reformastands at the juxtaposition of culture and business. Renowned museums and mural-adorned palaces,the hotel offers expressive accomodations, allowing our guests to enjoy of a very spacious and comfortable suite; our fitness center, swimming pool, all-day dining restaurant and Latitude Bar complement the stay of any curious and sophisticated guests.
Overall 9,0 Excellent
Based on 1 525 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the
Excellent
9,6
Okay
4,6
Excellent
10,0
Pros: Service was excellent, very helpful, Interested, good humoured. Breakfast was very good as well. Rooms were big and comfortable.
Excellent
8,8
Excellent
10,0
Pros: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.
Excellent
8,3
Pros: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.
Excellent
10,0
Pros: Excellent location, great rooms, very clean, amazing staff/customer service
Excellent
9,6
Pros: location
Excellent
9,2
Pros: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.
Excellent
8,2
Pros: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit
Details
Reviews
Overall 9,0 Excellent
Based on 1 525 reviews
Bar
9,8
Location
9,6
Wellness
9,4
Cleanliness
9,1
Service
9,1
Comfort
8,8
Room
8,6
WiFi
8,1
Pool
7,0
Breakfast
7,0
Location
9,7
Cleanliness
9,2
Comfort
9,0
Service
8,9
Room
8,7
Location
9,4
Service
9,1
Comfort
8,6
Room
7,6
Value
6,8
Comfort
8,9
Room
8,4
10,0 Excellent
Pros: Everything
Cons: Great hotel, and great staff. I've stayed here a.few.times now and will continue to do so whenever I'm in Mexico City.
10,0 Excellent
Pros: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the
Cons: Actually nothing. There was nothing negative.for me
9,6 Excellent
Pros:
Cons: I didn’t like the food at the restaurant. The pizza was horrible.
4,6 Okay
Pros:
Cons: The pool was very small, the massage is in pool and very very bad she don't know anything about massage she talked during massage with her friend, they want to charged me for breakfast that I reserved with my reservation, they took city tax that non of hotel want it in Mexico City, I sent them email that I did mistake with my date but nobody answered me and they charged me. After I checked out and find 5star hotel near that I got the rate of them is the same with lots of different, nobody charge me for city tax and the staffs were perfect the facility and lobby are perfect too
10,0 Excellent
Pros: Service was excellent, very helpful, Interested, good humoured. Breakfast was very good as well. Rooms were big and comfortable.
Cons: Don’t know
8,8 Excellent
Pros:
Cons: I’ve been to this hotel when it was still called embassy suite, not much has been updated since. Time to refresh.
10,0 Excellent
Pros: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.
Cons:
8,3 Excellent
Pros: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.
Cons: The pool and gym were a little claustrophobic
10,0 Excellent
Pros: Excellent location, great rooms, very clean, amazing staff/customer service
Cons: n/a
9,6 Excellent
Pros: location
Cons: Guests having to register after 11pm
9,2 Excellent
Pros: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.
Cons: Nothing negative.
8,2 Excellent
Pros: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit
Cons: The pool is indoors in the basement and is really only for swimmers and kids/families. Shower faucet/plumbing was cheap
Rising above the timeless Paseo de la Reformastands at the juxtaposition of culture and business. Renowned museums and mural-adorned palaces,the hotel offers expressive accomodations, allowing our guests to enjoy of a very spacious and comfortable suite; our fitness center, swimming pool, all-day dining restaurant and Latitude Bar complement the stay of any curious and sophisticated guests.
Experience the Fiesta Americana Reforma in Mexico City's most exclusive business district. Located on Paseo de la Reforma, the capital city's most important avenue, our luxury hotel is a vibrant destination for business and pleasure in mexico City. Enjoy spacious accommodations and suites, business services, an executive floor, a fitness center, Fiesta Kids Club, and business and event space for up to 1,100 people.Experience warm hospitality and the spirit of Mexico City at our modern downtown hotel. Enjoy a culinary adventure at our restaurants,Tarento and Caf Reforma. Enjoy a relaxing lounge environment at our Lobby Bar and Sports Bar with live music every night, delicious snacks and refreshing cocktails. With a perfect location opposite Glorieta de Colon and near Mexico City's Historic Center, Zona Rosa and Polanco, our world-class hotel is the perfect place to enjoy the history and beauty of Mexico City.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
Overall 8,8 Excellent
Based on 11 068 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,5
Pros: good location
Excellent
9,6
Pros: Location was good, breakfast and cocktails were great. The staff was willing to help us and made us feel welcome.
Excellent
9,0
Pros: Everything was exelent . Food ,hospitality but the best of all , money can't buy , the the customers service it was amazing , made me feel at home . Thanks to all employees see you soon.
Excellent
9,6
Pros: The room was very clean the bed was very comfortable.the price it
Excellent
10,0
Pros: The location was perfect, we walked to Palácio de bellas artes and we walked to the Angel de la independencia and it was better than being stuck in traffic. The room on the 9th floor had a great view to Avenida Reforma and the beds were everything we needed after a day of sightseeing. Room service was on point. I highly recommend this place!
Excellent
8,3
Pros: The location is perfect! The rooms are very comfortable!
Excellent
10,0
Pros: Room
Excellent
8,8
Pros: Almost everything
Good
7,9
Pros: Location
Excellent
10,0
Pros: Staff was very pleased and professional
Excellent
10,0
Pros: Have stayed here multiple times, one can be sure of the place while booking. comfortable rooms, convenient location, staff is friendly
Poor
1,0
Details
Reviews
Overall 8,8 Excellent
Based on 11 068 reviews
Wellness
9,6
Location
9,3
Service
8,8
Food
8,4
Breakfast
7,8
WiFi
7,6
Room
6,6
Comfort
6,0
Value
4,6
Vibe
4,3
Pool
1,3
Location
9,6
Service
9,1
Breakfast
6,9
Room
5,5
Value
4,1
Vibe
2,4
Location
9,0
Service
8,2
Breakfast
7,4
Room
5,5
Value
3,9
Vibe
3,2
Location
9,4
Service
8,8
Room
5,9
Amenities
5,7
Value
4,6
Vibe
3,3
Location
9,0
Service
8,5
Room
5,2
Value
4,8
Vibe
3,2
7,5 Good
Pros: good location
Cons: The price of the breakfast was not the one stated on the reserve. The hotel charged full price.
9,6 Excellent
Pros: Location was good, breakfast and cocktails were great. The staff was willing to help us and made us feel welcome.
Cons: The bathroom, maybe the toilet, had a little leak and the standing water was causing mildew.
9,0 Excellent
Pros: Everything was exelent . Food ,hospitality but the best of all , money can't buy , the the customers service it was amazing , made me feel at home . Thanks to all employees see you soon.
Cons:
9,6 Excellent
Pros: The room was very clean the bed was very comfortable.the price it
Cons: I recommended we where very comfortable on our stay.
10,0 Excellent
Pros: The location was perfect, we walked to Palácio de bellas artes and we walked to the Angel de la independencia and it was better than being stuck in traffic. The room on the 9th floor had a great view to Avenida Reforma and the beds were everything we needed after a day of sightseeing. Room service was on point. I highly recommend this place!
Cons:
8,3 Excellent
Pros: The location is perfect! The rooms are very comfortable!
Cons: The bathroom need an improvement.
10,0 Excellent
Pros: Room
Cons: Very good experience
8,8 Excellent
Pros: Almost everything
Cons: Lightning, coffee machine seems weird..
7,9 Good
Pros: Location
Cons: Older facility , staff didn’t clarify which breakfast place to go , so ended up paying the difference since they said should have gone to a different Bkfst place in another floor
10,0 Excellent
Pros: Staff was very pleased and professional
Cons:
10,0 Excellent
Pros: Have stayed here multiple times, one can be sure of the place while booking. comfortable rooms, convenient location, staff is friendly
Cons:
1,0 Poor
Pros:
Cons: This is the worst place to stay in mexico city the staff are very rude they dont know how to treat Guests
Experience the Fiesta Americana Reforma in Mexico City's most exclusive business district. Located on Paseo de la Reforma, the capital city's most important avenue, our luxury hotel is a vibrant destination for business and pleasure in mexico City. Enjoy spacious accommodations and suites, business services, an executive floor, a fitness center, Fiesta Kids Club, and business and event space for up to 1,100 people.Experience warm hospitality and the spirit of Mexico City at our modern downtown hotel. Enjoy a culinary adventure at our restaurants,Tarento and Caf Reforma. Enjoy a relaxing lounge environment at our Lobby Bar and Sports Bar with live music every night, delicious snacks and refreshing cocktails. With a perfect location opposite Glorieta de Colon and near Mexico City's Historic Center, Zona Rosa and Polanco, our world-class hotel is the perfect place to enjoy the history and beauty of Mexico City.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
Eurostars Zona Rosa has 60 big executive suites fully equipped, offering all the confort that business travelers are looking for. It is situated in Londres street, aside La Rosa commercial square and only few meters from Reforma Av; in the Rosa area. It is only 20 minutes from Mexico city centre.
Overall 8,8 Excellent
Based on 1 197 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,6
Pros: rooms very big and comfortable breakfast is very completed
Good
7,1
Pros: Location and breakfast were great! Lost of variation to eat.
Excellent
9,6
Pros: Great location, rooms are big, very good a/c, lots of options to eat around the hotel
Okay
4,2
Pros: Location
Excellent
9,6
Pros: Very friendly staff, nice location.
Excellent
9,6
Excellent
9,6
Excellent
8,8
Pros: Cleanness, team, location, space, very comfortable, the place I always stay in Mexico City
Excellent
10,0
Pros: After did some fews 5 stars hotels in Mexico City and spend a lot of money we decide to go in this hotel for spend less and change of area .this hotel is perfect .you feel really welcome .chxk in very easy .room very big and clean .amazing location restaurants/bars/small supermarket/shopping area . Bathrooms are like news and clean same for the rooms.and very cheap compare another hotel . Don’t hesitate it’s perfect hotel .
Details
Reviews
Overall 8,8 Excellent
Based on 1 197 reviews
Location
9,3
Service
8,6
Room
8,3
Comfort
7,7
Vibe
7,4
Breakfast
7,0
WiFi
3,4
Wellness
0,7
Location
9,3
Service
8,8
Room
8,1
Comfort
7,5
Breakfast
7,4
Location
9,5
Service
8,4
Room
8,1
Comfort
8,1
Breakfast
6,9
Location
9,5
Service
8,3
Comfort
7,9
Room
7,4
Service
8,0
Room
7,9
9,6 Excellent
Pros: rooms very big and comfortable breakfast is very completed
Cons: the área is not so good to walk at night
7,1 Good
Pros: Location and breakfast were great! Lost of variation to eat.
Cons: The hotel is old fashion and the staff weren't really helpful. The receptionist was kind of really new or she didn't want to work. I had to apologize for asking her for a map and some kind of orientation. In addition to that, they gave out-dated information, we lost nearly 2h looking for what they told us. The common places at the reception aren't nice to hang out or seat. It is definitely not worth it the money they charge.
9,6 Excellent
Pros: Great location, rooms are big, very good a/c, lots of options to eat around the hotel
Cons:
4,2 Okay
Pros: Location
Cons: Not clean the baths
9,6 Excellent
Pros: Very friendly staff, nice location.
Cons:
9,6 Excellent
Pros:
Cons: Wi-Fi doesn’t work most of the time
9,6 Excellent
Pros:
Cons: everything was good
8,8 Excellent
Pros: Cleanness, team, location, space, very comfortable, the place I always stay in Mexico City
Cons: Wifi is HORRIBLE!!!!!!!!
10,0 Excellent
Pros: After did some fews 5 stars hotels in Mexico City and spend a lot of money we decide to go in this hotel for spend less and change of area .this hotel is perfect .you feel really welcome .chxk in very easy .room very big and clean .amazing location restaurants/bars/small supermarket/shopping area . Bathrooms are like news and clean same for the rooms.and very cheap compare another hotel . Don’t hesitate it’s perfect hotel .
Cons: WiFi not perfect but still can work with it and ok for YouTube .just sometime is off but come back quickly .
Eurostars Zona Rosa has 60 big executive suites fully equipped, offering all the confort that business travelers are looking for. It is situated in Londres street, aside La Rosa commercial square and only few meters from Reforma Av; in the Rosa area. It is only 20 minutes from Mexico city centre.
With a stay at Geneve Ciudad de México, you'll be centrally located in Mexico City, within a 10-minute walk of The Angel of Independence Monument and U.S. Embassy. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
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Overall 8,7 Excellent
Based on 3 984 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Great location in the Zona Rosa area.
Excellent
10,0
Pros: Good pricing great location polite service vintage character
Excellent
9,6
Pros: The location of the hotel is just perfect. Right in the middle of the happening part of CDMX with lots of great bars and restaurants. Also, easy access to all parts of the city. The hotel lobby is beautifully decorated dating back to 1907. The beds were comfortable and the toilets were well equipped.
Excellent
8,8
Pros: Hotel is located in Zona Rosa and have tons of restaurants, police presence, clubs etc around. Rooms are not as new as pictures look but they are spacious , clean and staff is very pleasant and helpful. I went on a solo girl trip and stayed at this hotel twice. I know very little Spanish and they were helped me a lot. Will come back again!
Excellent
10,0
Pros: A sense of pride and overall competence of an establish from decades past. A wonderful experience and stay while in Mexico City.
Excellent
8,3
Pros: The dining area for breakfast is gorgeous and the location is central and feels safe. The room was quiet and comfortable and we enjoyed the historic ambiance of the hotel. The checkout time was especially convenient for us.
Okay
5,4
Pros: Locality
Excellent
10,0
Pros: Learning about the history of this hotel was more informative than the tour I took at Teutihuacan. The breakfast in the Veranda was excellent (authentic), and winding down in the Telephone Bar was perfect.
Excellent
10,0
Pros: Great location the metro is just around the block as well as a strip full of bars. Safe area would definitely recommend this to anyone traveling to the city and not wanting to take a taxi or the metro at night to go have some drinks. Food,metro,bars all within a block plus only about 3 or 4 blocks from the angel de independencia.
Excellent
8,8
Pros: The hotel has 112yrs history, very nice. Enjoy the stay in Mexico City.
Excellent
9,2
Pros: It's a beautiful hotel in a central location. The decor is amazing and breakfast was always fantastic. The staff was always attentive whether we needed a taxi or something. Late check-out was also a huge bonus.
Mediocre
3,3
Pros: Only location is good
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Details
Reviews
Overall 8,7 Excellent
Based on 3 984 reviews
Location
9,4
Service
8,5
Vibe
7,0
Breakfast
6,6
WiFi
5,9
Room
5,3
Cleanliness
5,0
Location
9,4
Service
8,6
Vibe
6,4
Cleanliness
4,9
Room
4,8
Location
9,6
Service
8,9
Amenities
7,9
Vibe
6,7
Cleanliness
5,8
Room
5,4
Location
9,6
Service
8,3
Vibe
6,1
Room
4,6
Service
8,5
Vibe
5,9
Room
4,2
10,0 Excellent
Pros: Great location in the Zona Rosa area.
Cons:
10,0 Excellent
Pros: Good pricing great location polite service vintage character
Cons: Room had no view hallways a bit dark only one restaurant
9,6 Excellent
Pros: The location of the hotel is just perfect. Right in the middle of the happening part of CDMX with lots of great bars and restaurants. Also, easy access to all parts of the city. The hotel lobby is beautifully decorated dating back to 1907. The beds were comfortable and the toilets were well equipped.
Cons: The hotel is pretty historic so the corridors and rooms have a slight musty smell. But it is very slight so it won't effect your stay at all.
8,8 Excellent
Pros: Hotel is located in Zona Rosa and have tons of restaurants, police presence, clubs etc around. Rooms are not as new as pictures look but they are spacious , clean and staff is very pleasant and helpful. I went on a solo girl trip and stayed at this hotel twice. I know very little Spanish and they were helped me a lot. Will come back again!
Cons: Internet on most days was ok but towards last 2 days of my travel it went down in my room and they could not figure out why :-/ after discussing with them, I could use business center for free which otherwise has a charge.
10,0 Excellent
Pros: A sense of pride and overall competence of an establish from decades past. A wonderful experience and stay while in Mexico City.
Cons: The location was a bit touristy, but once inside the doors (and it being so close to some very hip neighborhoods + 5 star hotels) it was a step into past that I didn't want to leave.
8,3 Excellent
Pros: The dining area for breakfast is gorgeous and the location is central and feels safe. The room was quiet and comfortable and we enjoyed the historic ambiance of the hotel. The checkout time was especially convenient for us.
Cons: The only downside was that the bathroom was a bit rustic and small.
5,4 Okay
Pros: Locality
Cons: The hotel
10,0 Excellent
Pros: Learning about the history of this hotel was more informative than the tour I took at Teutihuacan. The breakfast in the Veranda was excellent (authentic), and winding down in the Telephone Bar was perfect.
Cons: I had to ask the housekeeping repeatedly to replenish the coffee water and keep my windows locked, but they had a good attitude and kept the room clean and fresh.
10,0 Excellent
Pros: Great location the metro is just around the block as well as a strip full of bars. Safe area would definitely recommend this to anyone traveling to the city and not wanting to take a taxi or the metro at night to go have some drinks. Food,metro,bars all within a block plus only about 3 or 4 blocks from the angel de independencia.
Cons: Wifi cuts on and off not a big deal most of the trip is not in the room.
8,8 Excellent
Pros: The hotel has 112yrs history, very nice. Enjoy the stay in Mexico City.
Cons:
9,2 Excellent
Pros: It's a beautiful hotel in a central location. The decor is amazing and breakfast was always fantastic. The staff was always attentive whether we needed a taxi or something. Late check-out was also a huge bonus.
Cons: I'd appreciate if the staff didn't come to the room daily at 8am (despite the do not disturb sign) when we politely told then we wanted to sleep and demand to see the minibar and if anything was consumed. They already had a deposit for it anyway.
3,3 Mediocre
Pros: Only location is good
Cons: Service is horrible for each department
With a stay at Geneve Ciudad de México, you'll be centrally located in Mexico City, within a 10-minute walk of The Angel of Independence Monument and U.S. Embassy. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
Suites PF is an all-suite hotel with an exceptional location in Mexico City's Zona Rosa (Pink Zone) convenient to an assortment of museums, restaurants, malls and numerous other attractions. The 28 suites are wonderfully appointed with a fully equipped kitchenette that include microwave, mini-fridge, two-burner stove, coffeemaker and cooking utensils, plus living room, internet access, cable TV and telephone. You can choose to dine in the comfort of your room or to have a delicious international meal for breakfast, lunch or dinner in the comfortable restaurant. Head to the lobby bar to enjoy the drink of your preference. Suites PF also features a variety of meeting rooms to host events for up to 150 guests as well as a business center and the best audiovisual equipment. Train at the fitness center to release the tensions of the day. Other services include parking, room service, laundry services, babysitter and currency exchange.
Overall 8,7 Excellent
Based on 2 320 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: The room was like a remodeling or new. Enough space to rest on the sofa and work at room. Not a noisy room. Just walk to many Korean BBQ.
Good
6,7
Pros: Location
Good
6,7
Pros: Location
Good
6,7
Pros: Very comfortable bed. Good location. Quiet room.
Good
6,7
Pros: The neighbourhood is nice to walk and it is good located to go visit interesting places. The rooms where clean and with the facilities that they said in the webpage
Good
6,3
Pros: Close to downtown and short walk to Roma area for food and drinks.
Good
7,9
Pros: The room was spacious. The location was good, although there are better options in the same region.
Excellent
8,0
Pros: The location was ideal, it's a couple blocks away from all the good restaurant scene of Zona Rosa, the staff is friendly, parking was free, no hidden charges, this is my second stay. The buffet downstairs is much better and now features hot food (eggs, chips with cheese, and other things). Buffet is one of the better ones out there in Mexico City.
Excellent
9,2
Pros: Nice stay overall
Excellent
10,0
Pros: Isabel at the front desk remembered me and got me a king size bed. She met me with a smile and like the staff at the hotel she exceeded my expectations
Okay
5,0
Pros: Jusy the location
Details
Reviews
Overall 8,7 Excellent
Based on 2 320 reviews
Location
9,1
Service
8,8
WiFi
8,8
Cleanliness
8,2
Room
7,4
Breakfast
4,3
Location
9,0
Service
8,8
Cleanliness
8,2
Room
7,7
Comfort
6,9
Location
9,2
Service
8,7
Cleanliness
8,3
Room
7,2
Comfort
6,4
Location
8,6
Service
8,4
Cleanliness
8,0
Value
6,8
Room
6,7
Location
9,0
Service
8,6
Room
7,2
Comfort
5,9
9,2 Excellent
Pros: The room was like a remodeling or new. Enough space to rest on the sofa and work at room. Not a noisy room. Just walk to many Korean BBQ.
Cons: The view that I got, it was to the back side of the hotel. For the rest it’s fine.
6,7 Good
Pros: Location
Cons: Security staff asking me every single time my room number ...
6,7 Good
Pros: Location
Cons: Staff, not so gentle, mainly the bellboy is busy in other tasks but not always available for helping with luggage at entrance.
6,7 Good
Pros: Very comfortable bed. Good location. Quiet room.
Cons: The guest elevator was out of service, we had to use the service elevator the entire stay. I tried to take a shower in the late evening but there was no hot water. No washcloths in the bathroom. Interior room with no street view. Had to move the coffee maker to a location of the room with an electric outlet.
6,7 Good
Pros: The neighbourhood is nice to walk and it is good located to go visit interesting places. The rooms where clean and with the facilities that they said in the webpage
Cons:
6,3 Good
Pros: Close to downtown and short walk to Roma area for food and drinks.
Cons: This place is crazy loud. You can hear everyone in the hallway. Alarm next door was going off at 6am on the other side of the wall and I could hear it as if it was in my room. I called the staff to take care of it or tell the person to turn it off... nothing happened. I did not get good sleep here now could I sleep in late because of the noise level.
7,9 Good
Pros: The room was spacious. The location was good, although there are better options in the same region.
Cons: There’s a catch about the kitchenette. It contains microwave, electric stove & oven, a small fridge, a working desk(!) and a chair. That’s it! No kettle, for instance. Ok, I can live without a kettle. As for utensils (cutlery etc) one has to request to reception exactly what is needed and sign a responsibility form(!). And since we were in two, they brought us two pans and only a pair of a subset of utensil kinds one would expect (no bowls or desert plates, for instance). And another catch: nothing to clean the utensils and no towels (paper ou cloth). They expect the client to spoil the utensils just once a day, which will be cleaned by the room-maid in the following morning! Very weird... But all this has a clear explanation. The kitchenettes have been added as an extra feature to the apartments that already had a room with a desk and chair. All we had then was the kitchenette I described, in a room with a desk and a (single!) chair! We ended up requesting an additional chair and cleaning stuff, but the reception kept on repeating the same nonsense answer... So, we ended purchasing a sponge and paper towel, and we thank a lady employee (possibly a room maid) who gave us “her own detergent“. All very weird and non-professional. On a different subject, there is a dire lack of electric outlets in the room.
8,0 Excellent
Pros: The location was ideal, it's a couple blocks away from all the good restaurant scene of Zona Rosa, the staff is friendly, parking was free, no hidden charges, this is my second stay. The buffet downstairs is much better and now features hot food (eggs, chips with cheese, and other things). Buffet is one of the better ones out there in Mexico City.
Cons: We thought it was an all-suite hotel, but it wasn't. Ours was a little worn out and we had leaky shower. The wi-fi was a little spotty, we couldn't find a good spot.
9,2 Excellent
Pros: Nice stay overall
Cons: Floors are tile in rooms and hallway so sound travels and you can hear everything in halls. It was not excessive, but harder to sleep if you are a light sleeper.
10,0 Excellent
Pros: Isabel at the front desk remembered me and got me a king size bed. She met me with a smile and like the staff at the hotel she exceeded my expectations
Cons: The elevator seems slow.
5,0 Okay
Pros: Jusy the location
Cons: They said they can give me the invoice with my breakfast and send me by email, but they didn't send.
Suites PF is an all-suite hotel with an exceptional location in Mexico City's Zona Rosa (Pink Zone) convenient to an assortment of museums, restaurants, malls and numerous other attractions. The 28 suites are wonderfully appointed with a fully equipped kitchenette that include microwave, mini-fridge, two-burner stove, coffeemaker and cooking utensils, plus living room, internet access, cable TV and telephone. You can choose to dine in the comfort of your room or to have a delicious international meal for breakfast, lunch or dinner in the comfortable restaurant. Head to the lobby bar to enjoy the drink of your preference. Suites PF also features a variety of meeting rooms to host events for up to 150 guests as well as a business center and the best audiovisual equipment. Train at the fitness center to release the tensions of the day. Other services include parking, room service, laundry services, babysitter and currency exchange.
The recently refurbished NH Collection Mexico City Reforma is situated on Mexico City’s two principal avenues – Paseo de la Reforma and Avenida de los Insurgentes. Offering stunning views of this city, this modern hotel provides guests easy access to the World Trade and Banamex Centers, only 20 minutes away. The city’s iconic sites are also close by, including the Metropolitan Cathedral, the Angel of Independence and the Monument to the Revolution. NH Collection Mexico City Reforma has 302 minimalist, elegant rooms with NH Sleep Better concept beds. Enjoy your stay with a pillow menu and Nespresso machines while feeling at home with rain-effect showers, professional hairdryers and NH Collection toiletries. Upper floor rooms have spectacular views of the city and connecting rooms are available. For breakfast, you will be delighted with a wide variety of hot and cold dishes, many made-to-order options and also a gluten-free menu. The lunch and dinner restaurant offers a delectable international and Mexican menu. For some morning coffee or an after-dinner cocktail head to the bar. To unwind, take a dip in the outdoor pool and enjoy the sun on the terrace. There are 10 meeting rooms available for functions.
Overall 8,6 Excellent
Based on 6 462 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Breakfast was amazing for the price! Next to the gay district and very convenient for clubbing.
Mediocre
3,8
Pros: The breakfast was good except for the coffee that was terrible. The bed was comfortable.
Good
7,7
Pros: Nice comfortable room.
Excellent
9,2
Pros: Customer service from booking to the day we left. I made a car reservation due to arriving in MEX really late, they Carl arrived on time and was very professional, the price was kind expensive $45USD, but I didn't mind for peace of mind. The normal rate form MEX to NH Hotel is approx. 250 pesos/ USD $13. The hotel is centrally located in Zona Rosa, beautiful, clean, customer service is the best, they have a pool on the 3rd floor, the breakfast is full course and worth every the price. Everything hot and freshly made daily. Room service was fast and tasty every time we ordered. They will bring ice if you need during your stay. I cant say enough on how helpful everyone here was at NH Hotel, we were was never concerned about my safety during our stay. They are located within in walking distance to a lot of attractions, food, shopping market 1 block up the street. Hop On bus very close for pick up, along with bars, clubs. Yes I highly recommend NH Hotel if you are in the Mexico, we will definitely stay here again!! Thank You for everything! Readers if you have more questions please ask me, I will also post pics and all reviews from my MEX trip on Yelp.com/ my user name (Danielle P)
Good
6,7
Pros: the breakfast
Excellent
10,0
Pros: The people and the special welcome and congratularions left at our room. I felt special and not onlybone more guest!
Good
7,1
Pros: Breakfast and view from the room
Good
7,9
Pros: Very nice room, good bed and excellent breakfast. Nice pool area.
Excellent
8,8
Pros: The 826 design was amazing.
Excellent
10,0
Pros: Room and breakfast was excellent
Excellent
9,7
Pros: The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Okay
4,6
Pros: Nothing
Details
Reviews
Overall 8,6 Excellent
Based on 6 462 reviews
Location
9,1
Breakfast
8,9
Service
8,1
WiFi
7,8
Amenities
6,9
Room
6,7
Cleanliness
5,5
Breakfast
9,3
Location
8,7
Service
8,0
Room
5,8
Cleanliness
5,2
Comfort
4,7
Breakfast
9,3
Location
8,9
Service
8,3
Room
6,3
Location
9,1
Breakfast
8,7
Service
7,3
Room
6,7
Value
5,5
Comfort
5,4
Location
9,2
Breakfast
9,1
Service
8,0
Vibe
7,3
Room
6,4
10,0 Excellent
Pros: Breakfast was amazing for the price! Next to the gay district and very convenient for clubbing.
Cons: Nightclub across the street was loud at night. For us not a huge deal since we went out at night, but others (esp families) should be aware.
3,8 Mediocre
Pros: The breakfast was good except for the coffee that was terrible. The bed was comfortable.
Cons: I payed for a premium bedroom with bathrobe and slippers, i didn't get any of those. When i called the front desk, they said they would check and bring me one robe. Apparently they are still checking because they didn't bring it or called to apologize. The breakfast coffee was horrible. The bathroom was clogged most of the time. The walls were paper thin and could here everything in the corridors. The gym was ok, but in the afternoon no water or apples like in the morning. Had to call twice to get water in the gym.
7,7 Good
Pros: Nice comfortable room.
Cons: We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.
9,2 Excellent
Pros: Customer service from booking to the day we left. I made a car reservation due to arriving in MEX really late, they Carl arrived on time and was very professional, the price was kind expensive $45USD, but I didn't mind for peace of mind. The normal rate form MEX to NH Hotel is approx. 250 pesos/ USD $13. The hotel is centrally located in Zona Rosa, beautiful, clean, customer service is the best, they have a pool on the 3rd floor, the breakfast is full course and worth every the price. Everything hot and freshly made daily. Room service was fast and tasty every time we ordered. They will bring ice if you need during your stay. I cant say enough on how helpful everyone here was at NH Hotel, we were was never concerned about my safety during our stay. They are located within in walking distance to a lot of attractions, food, shopping market 1 block up the street. Hop On bus very close for pick up, along with bars, clubs. Yes I highly recommend NH Hotel if you are in the Mexico, we will definitely stay here again!! Thank You for everything! Readers if you have more questions please ask me, I will also post pics and all reviews from my MEX trip on Yelp.com/ my user name (Danielle P)
Cons:
6,7 Good
Pros: the breakfast
Cons: the first room we were in it was highly damaged they need to move us to a new room. it was not fantastic. the aircon never work properly
10,0 Excellent
Pros: The people and the special welcome and congratularions left at our room. I felt special and not onlybone more guest!
Cons: Maybe the size of bedroom in general. The parking service. I had to pay for it. In the web it is said that it is included.
7,1 Good
Pros: Breakfast and view from the room
Cons: Extremely noisy location, music going on from all the bars until 5 am from all day. We were on the 17th floor and the music was loud and window glass vibrating. It’s NOT a 5 stars hotel, they can improve cleaning,bathroom looked dirty and 5 stars hotels offer slippers and bathrobes and 2 complimentary bottles of water not only one like you have offered. Water is pretty cheap in Mexico.
7,9 Good
Pros: Very nice room, good bed and excellent breakfast. Nice pool area.
Cons: The noise from the bars outside. Perhaps I had the wrong room but with my window open I was dancing in my bed and with the window closed the room was still vibrating with the noise.
8,8 Excellent
Pros: The 826 design was amazing.
Cons: Despite the TV beeing a smart device , it was locked to be connected to the internet, making impossible to stream content from my computer to it. To makke it more complicated the HDMI inputs were hidden , and the ones visible did not work. I asked front desk to unlock them and was told that could not do it.
10,0 Excellent
Pros: Room and breakfast was excellent
Cons:
9,7 Excellent
Pros: The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Cons: The check-in process was shaky and we weren't allowed to check in until after 30 minutes after check in time because there wasn't a room available.
4,6 Okay
Pros: Nothing
Cons: Everything. Ac didn't work and food was bad
The recently refurbished NH Collection Mexico City Reforma is situated on Mexico City’s two principal avenues – Paseo de la Reforma and Avenida de los Insurgentes. Offering stunning views of this city, this modern hotel provides guests easy access to the World Trade and Banamex Centers, only 20 minutes away. The city’s iconic sites are also close by, including the Metropolitan Cathedral, the Angel of Independence and the Monument to the Revolution. NH Collection Mexico City Reforma has 302 minimalist, elegant rooms with NH Sleep Better concept beds. Enjoy your stay with a pillow menu and Nespresso machines while feeling at home with rain-effect showers, professional hairdryers and NH Collection toiletries. Upper floor rooms have spectacular views of the city and connecting rooms are available. For breakfast, you will be delighted with a wide variety of hot and cold dishes, many made-to-order options and also a gluten-free menu. The lunch and dinner restaurant offers a delectable international and Mexican menu. For some morning coffee or an after-dinner cocktail head to the bar. To unwind, take a dip in the outdoor pool and enjoy the sun on the terrace. There are 10 meeting rooms available for functions.
Emporio Reforma is centrally located in Mexico City, a 3-minute walk from Senate of the Republic and 6 minutes by foot from Museo de Cera. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,6 Excellent
Based on 3 682 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
9,2
Pros: Location very convenient and breakfast excellent
Excellent
9,7
Pros: The hotel is amazing. Located centrally and only a few miles from the historical center. The Zona Rosa is walking distance and is fun. Saul on the reception desk is AMAZING and will give you the low down on what to do in Mexixo City. Saul made my stay! He is fantastic. There are so many excursions you can go on bookable at reception. I recommend the Pyramids and Taxco. The hotel bar and restraunt is ok but there are better places in the area to eat and less expensive.
Good
7,9
Pros: Good location.
Excellent
10,0
Pros: Everything really location, food, staff, cleanliness and comfort
Okay
4,0
Pros: The location was good.
Good
6,3
Pros: Breakfast was good.
Good
7,5
Pros: Localization
Excellent
8,3
Pros: The cleanliness, buffet breakfast.
Excellent
10,0
Pros: Excellent breakfast Wonderful staff Very neat and clean
Excellent
10,0
Pros: The staff is very friendly and helpful. I also felt very safe there.
Good
7,1
Pros: Price was about right, rooms location and service not worth more than around 1600 pesos per night.
Excellent
10,0
Pros: Love the location, the service and the food. Great experience.
Details
Reviews
Overall 8,6 Excellent
Based on 3 682 reviews
Location
9,1
Breakfast
8,9
Service
8,6
Food
8,2
WiFi
7,2
Amenities
5,5
Room
5,0
Comfort
3,2
Wellness
2,2
Location
9,4
Service
8,9
Breakfast
8,9
Food
8,1
Cleanliness
6,3
Room
4,8
Service
8,2
Room
3,0
Comfort
2,3
Service
8,1
Room
4,6
Comfort
3,5
Location
9,3
Room
4,7
9,2 Excellent
Pros: Location very convenient and breakfast excellent
Cons:
9,7 Excellent
Pros: The hotel is amazing. Located centrally and only a few miles from the historical center. The Zona Rosa is walking distance and is fun. Saul on the reception desk is AMAZING and will give you the low down on what to do in Mexixo City. Saul made my stay! He is fantastic. There are so many excursions you can go on bookable at reception. I recommend the Pyramids and Taxco. The hotel bar and restraunt is ok but there are better places in the area to eat and less expensive.
Cons:
7,9 Good
Pros: Good location.
Cons: We had someone enter our room at 5am. They must have been given a wrong key card.
10,0 Excellent
Pros: Everything really location, food, staff, cleanliness and comfort
Cons: If I had to pick one thing it would Be checking in/out a little slow but wouldn’t put me off
4,0 Okay
Pros: The location was good.
Cons: The hallways are too small, the rooms are really small and tight, there was a cockroach in my room, the internet did not work one of the days we were there.
6,3 Good
Pros: Breakfast was good.
Cons: Room Size was too small
7,5 Good
Pros: Localization
Cons: Old carpet and facility
8,3 Excellent
Pros: The cleanliness, buffet breakfast.
Cons: Room too small Halls too narrow No electrical outlet next to bed to charge phone No fridge nor microwave. No cold water in the room and no ice machines. I had to order ice by room service and it took more than 30 min to arrive. Kind of old-fashioned that receptionist ask for the name of your guest to give him/her another card to access the room. Phone keys were a bit dirty.
10,0 Excellent
Pros: Excellent breakfast Wonderful staff Very neat and clean
Cons: The room was very small
10,0 Excellent
Pros: The staff is very friendly and helpful. I also felt very safe there.
Cons:
7,1 Good
Pros: Price was about right, rooms location and service not worth more than around 1600 pesos per night.
Cons: Breakfast was ok, but definitely overrated. The breads were often stale and the service was slow.
10,0 Excellent
Pros: Love the location, the service and the food. Great experience.
Cons:
Emporio Reforma is centrally located in Mexico City, a 3-minute walk from Senate of the Republic and 6 minutes by foot from Museo de Cera. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Hotel Plaza Revolución in Mexico City (Reforma), you'll be a 4-minute walk from Paseo de la Reforma and 6 minutes by foot from Museo Nacional de la Revolucion. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Overall 8,5 Excellent
Based on 2 009 reviews
All reviews
- All reviews
Good
7,0
Pros: Good location, friendly and super helpful staff, daily cleaning service.
Excellent
9,2
Pros: Clean and comfortable hotel, in the city center. Ok breakfast. The staff at the reception speaks English and is ready to help. Overall, a good experience.
Excellent
8,3
Pros: Breakfast was really great and staff was so friendly!
Excellent
9,2
Pros: It was conveniently located, looked nice, breakfast was alright (nothing special, but also nothing to complain about), very friendly staff, nice rooms, comfy beds, fairly quiet (you hear some noise here and there from other guests, but it wasn’t too bad).
Good
6,0
Pros: Central location; cleanliness; staff was helpful and friendly.
Excellent
10,0
Pros: The food was really good, awesome location and great facilities, the staff was great and the room was very clean.
Excellent
9,6
Pros: Breakfast was good. The location is ok because it's central but the immediate neighbourhood is not the best.
Excellent
9,6
Pros: Breakfast was very good with lots of choices. Location was excellent with the center of the city in easy walking distance.
Excellent
9,2
Pros: Great location. Great price. Goo size rooms Excellent breakfast.
Excellent
10,0
Pros: Location, facilities
Excellent
8,8
Pros: Clean, very close to center, hotel personal was very friendly (they printed a bunch of tickets for us)
Excellent
9,0
Pros: The interior design is very appealing all over the hotel, a nice balance between cottage and modern. The breakfast was great and the servers were very helpful with tours and with general info (taxis, pricing, etc...)
Details
Reviews
Overall 8,5 Excellent
Based on 2 009 reviews
Cleanliness
8,9
Comfort
8,4
Location
8,9
Services
8,1
Staff
8,5
Value for money
8,4
7,0 Good
Pros: Good location, friendly and super helpful staff, daily cleaning service.
Cons: No refrigerator in the room! Although the room was cleaned on a daily basis, the windows were dirty, the curtains were dusty, the TV remote control was filthy. Nice breakfast with very limited choices.
9,2 Excellent
Pros: Clean and comfortable hotel, in the city center. Ok breakfast. The staff at the reception speaks English and is ready to help. Overall, a good experience.
Cons: Our room had a window to a wall and to the windows belonging to some other rooms. Not exactly what you expect when you book a 4 stars hotel.
8,3 Excellent
Pros: Breakfast was really great and staff was so friendly!
Cons:
9,2 Excellent
Pros: It was conveniently located, looked nice, breakfast was alright (nothing special, but also nothing to complain about), very friendly staff, nice rooms, comfy beds, fairly quiet (you hear some noise here and there from other guests, but it wasn’t too bad).
Cons: Not much to complain about. I just would have liked to check in before 3pm.
6,0 Good
Pros: Central location; cleanliness; staff was helpful and friendly.
Cons: Please improve your internet service! internet was down or very slow most of the time. Also, it will be helpful to have a small coffee maker at the room. Separately, I would like to mention that the breakfast attendant was not professional.
10,0 Excellent
Pros: The food was really good, awesome location and great facilities, the staff was great and the room was very clean.
Cons: they don't have power outlets close to the bed, they have no curtains, just a blackout. And they don't have a fridge
9,6 Excellent
Pros: Breakfast was good. The location is ok because it's central but the immediate neighbourhood is not the best.
Cons: The neighbourhood.
9,6 Excellent
Pros: Breakfast was very good with lots of choices. Location was excellent with the center of the city in easy walking distance.
Cons:
9,2 Excellent
Pros: Great location. Great price. Goo size rooms Excellent breakfast.
Cons: Bathroom. Poor lighting. So bath or safety mats floor is dangerous when wet. Also has a story down that is a surprise as it is now and not readily seen until you suddenly find it Needs safety handles.
10,0 Excellent
Pros: Location, facilities
Cons: Everything was good
8,8 Excellent
Pros: Clean, very close to center, hotel personal was very friendly (they printed a bunch of tickets for us)
Cons: Breakfast could be better, they include plumcakes (called "hot cakes") but every morning they discourage you from taking them because of 20 minutes waiting..on last day we tried and we have to wait 50 minutes!! Please take away plumcakes from your breakfast menu or hire more staff to prepare them in reasonable time, we wasted 1 hour to make breakfast and this doesn't make any sense
9,0 Excellent
Pros: The interior design is very appealing all over the hotel, a nice balance between cottage and modern. The breakfast was great and the servers were very helpful with tours and with general info (taxis, pricing, etc...)
Cons: The beds are orthopedic and not the softest but pillows will make up for it. The wi-fi is not the fastest but works just fine. Location is decent but make sure you walk straight to the main avenue, otherwise you will waste some time going around.
With a stay at Hotel Plaza Revolución in Mexico City (Reforma), you'll be a 4-minute walk from Paseo de la Reforma and 6 minutes by foot from Museo Nacional de la Revolucion. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
With a stay at Hotel Century Zona Rosa México in Mexico City (Zona Rosa), you'll be a 5-minute walk from Glorieta de Insurgentes and 5 minutes by foot from Paseo de la Reforma. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has facilities measuring 199 square feet (18.5 square meters), including a conference center.
Overall 8,3 Excellent
Based on 2 371 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
9,2
Pros: Good hotel at a very affordable price. Staff is very polite. I got a small room with poor/none view, not sure why I wasn't given any of the rooms with view and balcony which seemed to be the 90%. But overall it was a good value for its price.
Mediocre
3,3
Pros: Nothing
Excellent
8,0
Pros: Good location
Good
7,1
Pros: location
Excellent
9,2
Pros: Awesome
Good
6,7
Pros: The room was quite comfortable and the hotel is in a pretty nice area, close to a lot of different things.
Excellent
10,0
Pros: The breakfast was nice as we are not used to Mexican food, but there was still plenty on offer
Excellent
9,2
Pros: The location is perfect. Good view from the balcony was great.
Poor
1,0
Pros: not at all as indicated with photos. Very small room....leaky toilet...inferior hotel
Good
7,7
Pros: The hotel is well-located with all kind of business services around it
Excellent
9,2
Pros: Staff was very friendly and the place was very clean, and the pool was warm. The beds were comfy, too.
Good
6,7
Pros: The pool, bes, location
Details
Reviews
Overall 8,3 Excellent
Based on 2 371 reviews
Location
9,7
Service
8,8
Breakfast
6,6
Room
6,5
Amenities
4,0
WiFi
2,9
Vibe
2,6
Location
9,8
Service
8,7
Room
5,5
Amenities
3,6
Vibe
2,2
Location
9,5
Service
7,8
Room
5,5
Vibe
1,6
Location
9,8
Service
9,0
Room
5,6
Amenities
3,6
WiFi
1,2
Location
9,6
Service
8,6
Room
5,7
9,2 Excellent
Pros: Good hotel at a very affordable price. Staff is very polite. I got a small room with poor/none view, not sure why I wasn't given any of the rooms with view and balcony which seemed to be the 90%. But overall it was a good value for its price.
Cons:
3,3 Mediocre
Pros: Nothing
Cons: Old hotel, overpriced. Very rude staff
8,0 Excellent
Pros: Good location
Cons: Too noisy!!
7,1 Good
Pros: location
Cons: staff, facilities
9,2 Excellent
Pros: Awesome
Cons:
6,7 Good
Pros: The room was quite comfortable and the hotel is in a pretty nice area, close to a lot of different things.
Cons: The swimming pool is a "swimming" pool in name only. It is less than a meter deep and very small. Everything is overpriced, from the €3.50 coffee (yes 3 EUROS 50) to the hotel taxi, which charges at least double the going rate. Our hotel taxi driver relentlessly tried to convince us to go somewhere other than where we wanted to go, drove incredibly slowly, told us the place we wanted to go (Ciudadela Market - an excellent place for handicrafts) was dangerous (it wasn't) and was closed (it also wasn't).
10,0 Excellent
Pros: The breakfast was nice as we are not used to Mexican food, but there was still plenty on offer
Cons: Nothing
9,2 Excellent
Pros: The location is perfect. Good view from the balcony was great.
Cons: The room must have a fridge.
1,0 Poor
Pros: not at all as indicated with photos. Very small room....leaky toilet...inferior hotel
Cons: everything....I checked out the following morning and went to another hotel directly across the street that was by far superior in every way at just slightly more money.
7,7 Good
Pros: The hotel is well-located with all kind of business services around it
Cons: The receptionist kept changing the nightly price that was a bit unusual
9,2 Excellent
Pros: Staff was very friendly and the place was very clean, and the pool was warm. The beds were comfy, too.
Cons: The doors are not properly sealed, and everything can be heard from the hallway, which also means they can hear everything on your room. Also, although the restaurant was good, they did not have different selections throughout the week. Ended up eating the same or having to eat outside.
6,7 Good
Pros: The pool, bes, location
Cons: The Card key weren't working properly. That was very annoying I had to call receptionist and go back and try to fix the issue.
With a stay at Hotel Century Zona Rosa México in Mexico City (Zona Rosa), you'll be a 5-minute walk from Glorieta de Insurgentes and 5 minutes by foot from Paseo de la Reforma. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has facilities measuring 199 square feet (18.5 square meters), including a conference center.
Exe Cities Reforma is conveniently located next to Paseo De La Reforma Avenue, one of the most important streets in Mexico City. The Exe Cities Reforma is a renovated 20th-century house, featuring stylish accommodation decorated in warm colours. Its name and décor are inspired by the cities of New York, Tokyo and Rome. All rooms feature a flat-screen TV and an en suite marble bathroom with hydromassage bathtub. Bathrobes, toiletries and free Wi-Fi are included. Offering a bar and a 24-hour reception, Exe Cities Reforma is within walking distance from main monuments and museums. The Angel of Independence Monument is 1 km away, while Chapultepec, the Anthropology Museum and the zoo are 12 minutes' drive away. The historic centre of México City can be reached in 15 minutes by car, and the airport is 14.5 km away.
Overall 8,2 Excellent
Based on 1 978 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,1
Pros: Breakfast was delicious and the hotel itself was in close proximity to the shopping are and restaurants.
Excellent
9,6
Pros: The staff was always smiling and willing to help, always accessible and polite. Didn't matter how many times I asked to take something from/to my car, the valet was always around. The staff from the kitchen and cleaning was nice. And when I forgot the remote from the air conditioner when checking out, the man in the reception was so kind telling me not to worry as he would send someone to pick it up.
Excellent
8,1
Excellent
9,2
Pros: The room was nicely designed, with high end finishes, although small details needed attention. The room was amazingly quiet, even with the small windows open. (It also had air-conditioning.) Nice, varied lighting in room with light switches on either side of bed allows you to turn off lights without getting up. The breakfast buffet was quite good, with a variety of offerings. Staff very friendly and helpful, especially the doorman. Colonia Juarez location was also very good, close to Reforma, and Zona Rosa.
Good
6,7
Pros: Breakfast was great and varied. The staff was courteous and helpful. The room was clean.
Okay
5,8
Pros: Location, the staff and Wi Fi
Excellent
10,0
Pros: Very helpful and nice staff. All of the staff members are kind. Room.was big, bed conforyable, shower warm and food flow, enough toiletries, many lighting options. They added a portable A/C in room on a warm day. Breakfast changed eveey day and xhef firls were kind and smiling.
Good
7,1
Pros: The staff was really friendly
Okay
4,2
Pros: Only Location
Excellent
8,3
Pros: Quiet and good location.
Good
7,5
Pros: Air conditionned, the 2 beds are not beside each other’s but separated by the shower
Excellent
10,0
Pros: So I was considering going to Mexico City and Orbitz had a $50 off $100 promotion, and only certain hotels were included. Ny. T. Roma Hotel came up, so I booked it for a week without thinking much of it.
Fast forward to a couple of days ago, and I arrived to check in to a really, really nice room. Apparently there are many differnet room types, so I was assigned to a king bed room with an extra bed and a sauna. I couldn't get the sauna to work, and unfortunately I had to give this huge room up as my Internet wasn't working. This room was at the end of the hallway, so the signal strength wasn't good.
Cue the amazing staff, who showed me a few rooms with my laptop in tow to see if the Internet would work. I found a room near the elevator on the 2nd floor that worked for me, and Ricardo went to the basement, apparently, and summoned up a desk and a chair for me to work on since I had mentioned it was a shame the rooms were missing this feature.
The lighting in the room is awesome. They have rope lights along the floor that you can control, so at night I have just enough light to find the bathroom without turning on more lights to wake myself up. There's also a backlit mirror on the wall and like 3 or 4 other light switches to get the mood JUST right.
The shower is great with the rainfall style faucet in the ceiling. Gets hot quick. The Internet speed isn't the best, but it is much faster than I anticipated while being in Mexico.
Even at full price, this hotel is a great deal. I would easily stay here again if I was to return to Mexico City. It's walking distance from everything!
Details
Reviews
Overall 8,2 Excellent
Based on 1 978 reviews
Location
9,4
Service
7,7
WiFi
6,5
Breakfast
6,0
Room
5,3
Comfort
3,9
Bar
2,8
Food
2,7
Wellness
2,0
Location
9,5
Service
7,3
Breakfast
6,1
Room
5,4
Comfort
4,2
Location
9,5
Service
8,3
Room
4,8
Comfort
3,4
Service
7,8
Room
4,1
Comfort
3,6
Room
4,2
7,1 Good
Pros: Breakfast was delicious and the hotel itself was in close proximity to the shopping are and restaurants.
Cons: I did not like that they had loud events held at the hotel. There should be a sound proof room for any event that will be a disturbance to guests. For a little more, it would be great to have a small fridge and microwave for those of us who prefer preparing meals.
9,6 Excellent
Pros: The staff was always smiling and willing to help, always accessible and polite. Didn't matter how many times I asked to take something from/to my car, the valet was always around. The staff from the kitchen and cleaning was nice. And when I forgot the remote from the air conditioner when checking out, the man in the reception was so kind telling me not to worry as he would send someone to pick it up.
Cons: When we arrived to the room, it had a funny smell, we guessed it was ventilation so we decided to turn the air conditioner on and the ventilation from the bathroom for an hour so the air could circulate and that fixed it. It was not big deal.
8,1 Excellent
Pros:
Cons: Check in Was done at 3:00 pm which, I found was too late.
9,2 Excellent
Pros: The room was nicely designed, with high end finishes, although small details needed attention. The room was amazingly quiet, even with the small windows open. (It also had air-conditioning.) Nice, varied lighting in room with light switches on either side of bed allows you to turn off lights without getting up. The breakfast buffet was quite good, with a variety of offerings. Staff very friendly and helpful, especially the doorman. Colonia Juarez location was also very good, close to Reforma, and Zona Rosa.
Cons: Lacks maintenance. Sink in bathroom had been broken and repaired, but aesthetically should have been replaced. Carpet in lobby and by elevators was in bad condition and in need of replacement. Shades in room, while nicely designed, are showing wear.
6,7 Good
Pros: Breakfast was great and varied. The staff was courteous and helpful. The room was clean.
Cons: A built-in airconditioner with good thermostat would be nice. The portable air conditioner's hose had to be placed in an open window each night and it was noisy.
5,8 Okay
Pros: Location, the staff and Wi Fi
Cons: Not your ordinary hotel room, it seems like it was design to impress, but from a personal point of view, not with the likes of guests in mind, a broken sofa bed spread on the floor blocking your way, a sauna that does not work just using available space, a very slipery shower floor without a floor mat to put on, I normally do work in the hotel room, but could not do that here because there is not a table or desk available, the air conditioning not in service just yet, very strict in enforcing check in and check out.
10,0 Excellent
Pros: Very helpful and nice staff. All of the staff members are kind. Room.was big, bed conforyable, shower warm and food flow, enough toiletries, many lighting options. They added a portable A/C in room on a warm day. Breakfast changed eveey day and xhef firls were kind and smiling.
Cons: Too many light switches. Door key had (card) had to be reset a few times to open door so it was time wasting but only a small nuisance.
7,1 Good
Pros: The staff was really friendly
Cons: I feel it was a little expensive for the night they really didn’t offer nothing extra to make me want to come again
4,2 Okay
Pros: Only Location
Cons: Staff bat cleanliness, no confort.
8,3 Excellent
Pros: Quiet and good location.
Cons:
7,5 Good
Pros: Air conditionned, the 2 beds are not beside each other’s but separated by the shower
Cons: Mattresses are too hard
10,0 Excellent
Pros: So I was considering going to Mexico City and Orbitz had a $50 off $100 promotion, and only certain hotels were included. Ny. T. Roma Hotel came up, so I booked it for a week without thinking much of it.
Fast forward to a couple of days ago, and I arrived to check in to a really, really nice room. Apparently there are many differnet room types, so I was assigned to a king bed room with an extra bed and a sauna. I couldn't get the sauna to work, and unfortunately I had to give this huge room up as my Internet wasn't working. This room was at the end of the hallway, so the signal strength wasn't good.
Cue the amazing staff, who showed me a few rooms with my laptop in tow to see if the Internet would work. I found a room near the elevator on the 2nd floor that worked for me, and Ricardo went to the basement, apparently, and summoned up a desk and a chair for me to work on since I had mentioned it was a shame the rooms were missing this feature.
The lighting in the room is awesome. They have rope lights along the floor that you can control, so at night I have just enough light to find the bathroom without turning on more lights to wake myself up. There's also a backlit mirror on the wall and like 3 or 4 other light switches to get the mood JUST right.
The shower is great with the rainfall style faucet in the ceiling. Gets hot quick. The Internet speed isn't the best, but it is much faster than I anticipated while being in Mexico.
Even at full price, this hotel is a great deal. I would easily stay here again if I was to return to Mexico City. It's walking distance from everything!
Cons:
Exe Cities Reforma is conveniently located next to Paseo De La Reforma Avenue, one of the most important streets in Mexico City. The Exe Cities Reforma is a renovated 20th-century house, featuring stylish accommodation decorated in warm colours. Its name and décor are inspired by the cities of New York, Tokyo and Rome. All rooms feature a flat-screen TV and an en suite marble bathroom with hydromassage bathtub. Bathrobes, toiletries and free Wi-Fi are included. Offering a bar and a 24-hour reception, Exe Cities Reforma is within walking distance from main monuments and museums. The Angel of Independence Monument is 1 km away, while Chapultepec, the Anthropology Museum and the zoo are 12 minutes' drive away. The historic centre of México City can be reached in 15 minutes by car, and the airport is 14.5 km away.
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Landmarks in Mexico City
- Catedral Metropolitana de la Ciudad de México
- Suprema Corte de Justicia de la Nación
- Museo Nacional de Arte
- Biblioteca Benjamin Franklin
- Palace of Fine Arts
- Embajada de Francia
- Museo del Templo Mayor
- Alameda Central
- Embajada Británica
- Mirador Torre Latino
- Museo Memoria y Tolerancia
- Palacio Nacional
- El Ángel de la Independencia
- Museo de la Ciudad de Mexico