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Pros: My luggage never arrived in Munich

Pros: The crew was o.k.

Pros: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.

Cons: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.

Pros: Super service. From gate in Frankfurt to Rome.

Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.

Pros: Yes

Cons: It was well executed flight

Cons: Offered meals for purchase.

Pros: New plane, video in every seat

Cons: Organizing boarding better. Confusion in rules.

Cons: Customs when we arrived in MPLS. Around 300 people get off the plane and they have 1 TSA agent checking passports. Terrible staffing and management on their part. Pretty sad!

Pros: Entertainment was amazing

Cons: Seats a bit hard

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: Crew was awesome. Movie was awesome. Delta always comes through.

Pros: Crew was great. Always attentive to needs of the passengers.

Cons: Can't really think of anything unless you can shorten the flight!?!

Pros: They cared for the passengers, helped me with my baby’s bag

Cons: Nothing @ this time

Pros: top notch KLM are the best

Pros: the airplane was brand new. l really like it and the crew was nice.

Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.

Pros: The economy seat was surprisingly comfortable

Pros: Food was great

Cons: Connect flight time was cutting it short- sane scenario.

Pros: The crew should treat better passengers but overall is been good

Cons: Overall is been good

Cons: We had 4 hour delay causing a stop over at 3am. So yeah

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: KLM staff is great

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Pros: The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta.

Pros: The seat was horribly crunched, especially for the 6'4" guy sitting next to me

Cons: the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great.

Pros: The crew was great and very friendly.

Cons: Never enough room and the food was okay. But what’s new about this when it comes to air travel?

Pros: Was upgraded to Comfort Plus after they had no seat for me on the plane

Cons: We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing.

Pros: The economy seat was surprisingly comfortable

Pros: My luggage never arrived in Munich

Pros: Crew was courteous and professional. Food was okay. Movie selection really good.

Cons: Wider seats and more leg room.

Pros: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.

Cons: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.

Pros: It was all fine

Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

Pros: Issac was amazing!! Best flight attendant I’ve had in years.

Cons: Nothing. My experience was fantastic.

Pros: Yes

Cons: It was well executed flight

Pros: Nice crew

Cons: Delta always delivers!

Cons: No WiFi. Little service.

Pros: Perfect in everything

Cons: All good

Pros: Loved the food and drink service.

Cons: Did not like how far back the seat in front of me went. Causes a cramped ride.

Pros: Crew was courteous and professional. Food was okay.

Cons: Seats a little wider and little more leg room.

Pros: Reasonably comfortable seat

Cons: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

Cons: Nothing

Pros: It was short.

Pros: Friendly and cheerful crew. Very generous with the drinks.

Cons: Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.

Pros: Loved the food and drink service.

Cons: Did not like how far back the seat in front of me went. Causes a cramped ride.

Pros: the airplane was brand new. l really like it and the crew was nice.

Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.

Cons: All went well!

Pros: Lufthansa hands down is the best airline I have ever flown!

Cons: Same as previous

Pros: The crew was really nice.

Cons: There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.

Pros: Everything about the flight was perfect.

Cons: Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!

Pros: Perfect in everything

Cons: All good

Pros: Excellent

Pros: Reasonably comfortable seat

Cons: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

Pros: Very helpful crew, good food.

Cons: Flight was one hour late.

Pros: Really cheerful and friendly crew.

Cons: They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.

Cons: The fly was a little late.