Hotel Fontan Reforma
Paseo De La Reforma 24, 06040 Mexico City, Mexico City Federal District, Mexico
+52 555 002 6300From
R107
Cheapest
rate per night
8,2
Great
based on 2 092 reviews
About Hotel Fontan Reforma
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Parking for free
Located in Downtown Mexico City, this hotel is within a 10-minute walk of Paseo de la Reforma and Alameda Central. Palacio de Bellas Artes and Monument to the Revolution are also within 15 minutes. Hidalgo Station is only a 2-minute walk and Juarez Station is 7 minutes.
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Amenities at Hotel Fontan Reforma
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Free parking
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Cleaning products
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Ticket service
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Tea/coffee maker
- Coffee machine
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
General
- Window
- Storage available
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Computer use available
- Fax/photocopying
- Desk
Pool and spa
- Hot tub
- Massage
Bedroom
- Socket near the bed
- Wardrobe or closet
Things to do
- Cycling
- Pool table
Outdoor
- Terrace/Patio
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of Hotel Fontan Reforma
8,2
Based on 2 092 verified guest reviews
8,2Solo
8,1Couples
8,2Friends
8,2Families
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Pros:Servicio
Cons:Malos olores alrededor al hotel
Pros:Very helpful staff, though limited English proficiency. The hotel is near a train (Metro) station, which makes it easy to get around the city for 5pesos one-way.
Cons:Being nitpicky here...the cleaning staff starts going around a little too early for my liking. I think around 8:30 or so I they go around, While I had the do-not-disturb notice on my door, I could still hear them them knocking on nearby doors since they were so close.
Pros:Location was exceptional. Very accessible to all kinds of public transportation, fairly safe area except the back of the hotel (from outside). It needs more lighting and have a more friendlier appearance. Bellman/security very friendly some of them very knowledgeable, and the young lady that serves the food at the breakfast buffet really knows what the customer service business is all about. She has a great smile and everything you ask for she gets for you without hesitating. One of the best things at the hotel are the security cameras on every corner of the floors. Beds were very comfortable, I guess it depends on your preferences as far as mattresses since I saw bad bed reviews from this hotel before.
Cons:Staff for the most part don't know what they are doing during check in/out.they seem lost. I'll give the front desk manager the credits for their lack of customer service and old system to run the operation. The restaurant hostess keeps telling you that you have to pay for breakfast as soon as you enter the restaurant; they say its policy to remind the guest they have to pay even if they have seen you for two weeks straight or if you have a visitor (potential client) for breakfast. (Not the best way to greet a customer), also chairs are extremely dirty. Front desk charges you for lost key cards and they question you if you ask for extra keys; when if you go to a branded hotel you can loose 100 key cards and you won't pay a penny. If you want to exchange dollars at the hotel the pay you 10 pesos per dollar when if you go outside its 16 pesos per dollar. Basically they steal from you. Bad business practice! And lastly housekeeping don't dust rooms or deep clean bathrooms.
Pros:Housekeeping personnel
Cons:Reception personnel
Pros:Great area
Cons:Bathroom lights need to be fixed
Location
Paseo De La Reforma 24, 06040 Mexico City, Mexico City Federal District
What's nearby
- Alameda Central396 m
- Museo Memoria y Tolerancia0.4 km
- Paseo de la Reforma0.5 km
- Palace of Fine Arts0.7 km
- Museo Biblioteca Palacio Postal0.8 km
- Catedral Metropolitana de la Ciudad de México1.6 km
- Plaza de la Constitucion1.6 km
- Templo Mayor1.7 km
- Palacio Nacional1.8 km
- El Ángel de la Independencia2.3 km
- Museo Tamayo de Arte Contemporáneo3.7 km
- Museo de Arte Moderno3.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Fontan Reforma
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8,1 |
|---|---|
Distance to city centre | 2,0 km |
Nearest airport | Mexico City Benito Juarez |
Distance to airport | 7,9 km |