I tried to cancel due to the hurricane but wasn't allowed. I didn't end up staying but got charged.
2 stars
Hampton Inn Jacksonville-Downtown-I-95
1331 Prudential Drive, Jacksonville, FL 32207, United States
Jacksonville, FL
See location+1 904 396 7770Photos of Hampton Inn Jacksonville-Downtown-I-95
Overview
Just a 10-minute walk from Kings Avenue Monorail Station, Hampton Inn Jacksonville - I-95 Central has a convenient setting, making it an ideal place to stay while visiting Jacksonville. It also features an outdoor pool and a gym.
A wide range of personalised services are available for guests of Hampton Inn Jacksonville - I-95 Central, like a 24-hour business centre and an express check-in and check-out feature. Reception operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information.
The rooms at the hotel have air conditioning and include a refrigerator and a telephone. They are also equipped with a microwave and a hair dryer.
For guests arriving by public transport or wishing to explore the area, the hotel is ideally within walking distance of San Marco Station. Jacksonville Landing and Jacksonville Riverwalk are within walking a distance.
Latest deals for Hampton Inn Jacksonville-Downtown-I-95
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hampton Inn Jacksonville-Downtown-I-95
- Outdoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- TV
Parking and transportation
- Parking
- Private parking
Bathroom
- Shower
- Hairdryer
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Board games/puzzles
General
- Family rooms
- Telephone
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hampton Inn Jacksonville-Downtown-I-95
7.3
Good
488 verified ratings
Wonderful
184
Very good
62
Good
84
Okay
35
Fair
39
Mediocre
25
Poor
59
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the convenience of being close to downtown and mass transit options. However, many reviews pointed out significant cleanliness issues, including dirty rooms and bathrooms, which detracted from the overall experience. Additionally, some guests expressed disappointment over renovations and noise disturbances.AI-generated from customer reviews
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Score by provider
7.4 out of 10
16 reviews
7.3 out of 10
1 review
4.9 out of 10
8 reviews
All reviews
The hotel stay was awful. Nowhere was it listed the hotel was undergoing major renovations - half the hotel was closed. Trash and debris from interior rooms were piled outside the hotel blocking half the hotels parking. We were awoken each morning before 8 am to construction noise. The water was shut off during the middle of the day during the renovation with nothing but a notice posted in the ele...
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The ONLY positive...the location. Otherwise, could hear everything from surrounding rooms and from outside, and EVERYTHING was filthy...and stained. Also, the A/C sounded like an old broken boiler firing up every time it came on. Incredibly loud. Much akin to a seedy motel...not worth $50 for the night.
Normally Hampton Inns are a safe bet when traveling. This one just really needs work. AC didn’t work well, floors sticky, hair in shower, dreary appearance. Just not worth the money.
Pros (+) Barely any breakfast
Cons (-) There were cockroaches Besides location and the wonderful night supervisor there is nothing going for that place
Cons (-) There was hair on the towels and stains on the floor that looked like something had spilled and no one cleaned it up. Cabinets were dusty as though they had not been cleaned in years. Alarm clock was sticky. No hotel bar. Business center is in the same place as lobby. And, inexplicably, the hotel blasts pop music at a loud volume through all hours of the day and night in the drive through in the f...
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Pros (+) Room was very clean and comfortable. Staff very attentive and friendly to folks during breakfast. Made sure that breakfast area and tables were kept clean throughout. No shortages. I observed staff being particularly helpful to those customers that were elderly. Very nice to see.
Cons (-) TV was very slow to react to remote for those few times that I watched it.
Cons (-) Old and outdated
Pros (+) The hotel was undergoing some exterior renovations, so some accomodations had to be made. Staff was friendly and helpful.
Cons (-) Doesnt gave a guest laundry. Would have been of benefit as I was on an extended trip.
Location
1331 Prudential Drive, Jacksonville, FL 32207
What's nearby
- Riverplace Tower312 m
- Alexander Brest Planetarium377 m
- Jacksonville Landing1 km
- Times-Union Center for the Performing Arts1.1 km
- Jacksonville Public Library1.4 km
- Jacksonville Museum of Modern Art1.4 km
- Prime F. Osborn III Convention Center1.7 km
- Metropolitan Park1.8 km
- EverBank Field1.9 km
- Jacksonville Transportation Authority2.7 km
- Jacksonville University6.3 km
- Tree Hill Nature Center7.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hampton Inn Jacksonville-Downtown-I-95
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Nearby hotels and places to stay
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See most recommended stays in JacksonvilleGood to know
Value for money | 7,3 |
|---|---|
Distance to city centre | 1,7 km |
Nearest airport | Jacksonville |
Distance to airport | 19,7 km |
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