Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8,8
Pros: Truck available, clean, and quite new. Drop off very easy, quick.
Cons: Cut down on the upselling when renting the vehicle...yes, I'd like to rent a Ferrari, but no, i don't want to pay for it
review from
-
4,4
Pros: this is the 3rd recent experience with JAX airport Alamo car pickup. on 7/13/19 we had to wait an extra 22 minutes inline to exit the airport garage. I was told that an employee was late for work and there was only person to check out cars at exit.
Cons: check in at counter/kiosk and remove the huge blockade for customers to drive out without waiting on long lines inside the garage parking lot.
review from
-
8,0
Pros: Customer service oriented staff
Cons: cigarette smell in the truck
review from
-
6,0
Pros: I enjoyed the experience at the Drop off point. And the car was a nice ride.
Cons: I did not like the fact that I did not sign a contract in Jacksonville due to their computers being down.
review from
-
8,4
Cons: Not enough agents working check ins -long line to pick up . Waited in line for over 20 minutes
review from
-
8,4
Cons: Headrests were uncomfortable poor design
review from
-
9,6
Pros: Pick up efficient and quick. Staff helpful.
Cons: Competing prices seemed lower.
review from
-
10,0
Pros: Friendly and helpful staff. Made it all easy, both pick up and drop off.
review from
-
10,0
Pros: new car, efficient and helpful woman at the pick up counter
Cons: I checked in online but the check in counter at airport could not find it in Alamo system..............ugh!!!!!!!!!!!
review from
-
3,6
Cons: The car wreaked of smoke. The seats were dirty. The front bumper had a piece that was hanging and scraping every time you drove so you had to listen to the loud scraping noise when you drove at certain speeds
review from
-
5,6
Cons: Had a bad knee. Could of used a golf cart ride like ft myers
review from
-
8,0
Pros: Drop off was super easy. Took the stress out of getting to our flight on time.
review from
-
8,8
Pros: Truck available, clean, and quite new. Drop off very easy, quick.
Cons: Cut down on the upselling when renting the vehicle...yes, I'd like to rent a Ferrari, but no, i don't want to pay for it
review from
-
9,6
Pros: Pick up efficient and quick. Staff helpful.
Cons: Competing prices seemed lower.
review from
-
10,0
Pros: Friendly and helpful staff. Made it all easy, both pick up and drop off.
review from
-
10,0
Pros: new car, efficient and helpful woman at the pick up counter
Cons: I checked in online but the check in counter at airport could not find it in Alamo system..............ugh!!!!!!!!!!!
review from
-
8,0
Pros: Customer service oriented staff
Cons: cigarette smell in the truck
review from
-
8,4
Cons: Not enough agents working check ins -long line to pick up . Waited in line for over 20 minutes
review from
-
8,4
Cons: Headrests were uncomfortable poor design
review from
-
8,0
Pros: Drop off was super easy. Took the stress out of getting to our flight on time.
review from
-
4,4
Pros: this is the 3rd recent experience with JAX airport Alamo car pickup. on 7/13/19 we had to wait an extra 22 minutes inline to exit the airport garage. I was told that an employee was late for work and there was only person to check out cars at exit.
Cons: check in at counter/kiosk and remove the huge blockade for customers to drive out without waiting on long lines inside the garage parking lot.
review from
-
6,0
Pros: I enjoyed the experience at the Drop off point. And the car was a nice ride.
Cons: I did not like the fact that I did not sign a contract in Jacksonville due to their computers being down.
review from
-
3,6
Cons: The car wreaked of smoke. The seats were dirty. The front bumper had a piece that was hanging and scraping every time you drove so you had to listen to the loud scraping noise when you drove at certain speeds
review from
-
5,6
Cons: Had a bad knee. Could of used a golf cart ride like ft myers
review from
