Jacksonville car hire
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Jacksonville car hire information
| Pick-up location | Jacksonville |
|---|---|
| Hire locations | 59 |
| Airport locations | 18 |
Cheap car hire in Jacksonville
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Jacksonville car rental reviews and directory
Enterprise
6,7
Good
103 reviewsCleanliness
7.0
Comfort
6.9
Pick-up/Drop-off
6.7
Value for money
6.4
17 locations in Jacksonville
Locations in Jacksonville
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Reviews
10,0 Excellent
Apr 2021
Cons:
Employees at Springfield Mall Virginia (04/02/21) managed very poorly adding a driver to the Original Contract10,0 Excellent
Mar 2021
Pros:
The staff was very friendly and helpful. The van was great for carrying around my grandkids during their spring break.8,0 Excellent
Mar 2021
Pros:
The pick up and drop off was super easy, fast and convenient.Cons:
I am always looking for a better deal even when I have a good deal. I feel like the price was a bit high and I wasn’t aware of the additional deposit. Not a problem but would like to have known ahead of time.2,0 Mediocre
Dec 2021
Cons:
Customer service. The manger on duty Sunday, December 20th at the Atlantic Blvd location was very rude and short.6,0 Good
Dec 2020
Pros:
No. Their employees aren’t up to date on their own policiesCons:
Better knowledge of policy from employees so that I wasn’t charged extra10,0 Excellent
Jun 2020
Pros:
Adam was so helpful. I had a difficult experience at another location and I exchanged the car. He made it effortless and was so accommodating.Payless
6,7
Good
128 reviewsCleanliness
7.9
Comfort
7.1
Pick-up/Drop-off
6.7
Value for money
5.5
One location in Jacksonville
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Reviews
8,0 Excellent
Apr 2021
Pros:
Great carCons:
Pretty expensive6,8 Good
Oct 2019
Pros:
Car was good. Drop-off smooth and efficientCons:
Pick-up took a long time to get the contract and then go get the car.2,0 Mediocre
Jan 2019
Cons:
No representative at desk to rent cars. Did not answer phone calls. Had to rent with another company at the airport2,0 Mediocre
Jan 2019
Pros:
Nothing to gauge l.Cons:
Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use again4,0 Okay
Dec 2018
Cons:
Something wrong with the car (Chevy Malibu). A LOT of exhaust came into the passenger compartment when the car was stopped or idling. Notified payless when we dropped off the car, but attendants did not seem to care and I doubt they wrote the vehicle up for maintenance.6,8 Good
Dec 2018
Pros:
No issues with the vehicle. Upgraded to a van due to no invetory of a full sizeCons:
Waited 70 minutes to check out vehicle since there was only representative at the counter. Dropped off vehcile at 7:50 pm was told to chek in at the terminal counter, Waited another 25 min to chek in the vehicle due to the same circumstances.Budget
5,8
Okay
295 reviewsCleanliness
6.6
Comfort
6.9
Pick-up/Drop-off
5.5
Value for money
6.2
7 locations in Jacksonville
Locations in Jacksonville
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Reviews
10,0 Excellent
May 2021
Pros:
Staff was awesome!!Cons:
No suggestions.8,0 Excellent
May 2021
Pros:
YesCons:
Nothing2,0 Mediocre
Mar 2021
Pros:
The price for the size of the vehicle was nice.Cons:
Our 3rd row seat broke mid trip and customer service with Budget was horrible. Was on the phone with road side assistance and other areas for over 4 hours and no one could help resolve by getting replacement vehicle. Two reps said good luck since it’s a big spring break weekend.8,0 Excellent
Jan 2021
Cons:
Requested a minivan to allow for luggage. Was cramped with Nissan Pathfinder!!!10,0 Excellent
Dec 2020
Pros:
everything went perfect3,2 Mediocre
Nov 2020
Cons:
There was NO STAFF at the rental counter at 4:30 PM. WHY? People were waiting in a line for NO ONE! We were eventually told to go to the next rental car counter (National? Avis?) and they would help us. Also, I reserved a non-smoking car and got a vehicle that smelled like a pool hall. Nasty. I sent an email (since there was NO ONE at the airport to speak with!) asking how I could exchange the car. NO ONE even bothered to reply.Avis
5,8
Okay
106 reviewsCleanliness
6.9
Comfort
7.2
Pick-up/Drop-off
6.5
Value for money
5.7
7 locations in Jacksonville
Locations in Jacksonville
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Reviews
6,0 Good
Feb 2021
Cons:
very long wait for car in garage7,6 Good
Jun 2019
Pros:
Car was clean and and price was goodCons:
The price changed on me when i got to my destination. The bill at the destination was about 15% more than they told me it would be, and the representative was unable to explain why. Also the dropoff was very confusing—it was in a mall parking lot, difficult me to figure out what to do where to go.10,0 Excellent
Jun 2019
Cons:
This is an ask. They would provide pick up service with the car your renting especially for.those who pre-pay fir their vehicle2,0 Mediocre
Jun 2019
Pros:
No information or help for directions at the airport. Went to pick-up. Signs only says returns and baggage.Cons:
Let people know where to pick-up and park until you get the rental. And have someone in the booth that can tell you. Only Spanish speaking parking attendants that had no idea but to leave car in garage without a parking spot. And had to pay to exit the parking garage. Then they interpreted by phone8,4 Excellent
Mar 2019
Pros:
Upgraded car.Cons:
Car was dirty.10,0 Excellent
Dec 2018
Pros:
Price and serviceDollar
5,6
Okay
295 reviewsCleanliness
6.8
Comfort
6.4
Pick-up/Drop-off
5.8
Value for money
5.3
One location in Jacksonville
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2,0 Mediocre
May 2021
Pros:
NothingCons:
The car left us stranded. Had to find an alternate ride to make our flight.8,0 Excellent
May 2021
Pros:
Drop off was very easy. Friendly person.Cons:
Wait for pickup was long. All counters were not staffed. No car choice.10,0 Excellent
May 2021
Pros:
Nice, efficient staff/pickup. Perfect size of car.Cons:
Confusing to find right place to drop off. Had to ask staff at a competitor's counter. Would have been helpful to have had signs posted on all sides of the Dollar "hut" directing customers to Hertz and how to get back there, since alreary passed.10,0 Excellent
Apr 2021
Pros:
Staff was friendly, but only interaction with two peopleCons:
Rental desk needed more help. One person at the desk and he had right arm in a sling, so he was trying to do forms one handed. Line was forming that he could not handle on a timely basis. Poor management...2,0 Mediocre
Apr 2021
Cons:
I prepaid for a intermediate SUV. When I arrived at the counter I was told there was a 30 minute wait for cars. Then I was told there are no intermediate SUV's available and I was given a Toyota Camry. When I asked about the price difference, I was hastily told by the agent (who was unapologetic) that she could not help me and that I was to go the the counter at the return center. At the return center, the line was very long and moving quite slowly. The airport shuttle arrived and I had to get out of line and was never able to have my rental charges adjusted. I was legally contracted for and paid for a larger and more expensive rental. I am entitled to a partial refund.8,0 Excellent
Apr 2021
Pros:
Easy and fastCons:
Lower prices would have been niceHertz
4,3
Okay
358 reviewsCleanliness
5.6
Comfort
5.3
Pick-up/Drop-off
4.4
Value for money
4.6
14 locations in Jacksonville
Locations in Jacksonville
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Reviews
6,0 Good
Dec 2021
2,0 Mediocre
Dec 2021
2,0 Mediocre
Dec 2021
10,0 Excellent
Dec 2021
6,0 Good
Dec 2021
10,0 Excellent
Dec 2021
Thrifty
3,2
Mediocre
137 reviewsCleanliness
5.2
Comfort
5.2
Pick-up/Drop-off
3.2
Value for money
3.2
One location in Jacksonville
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Reviews
2,0 Mediocre
Apr 2021
Pros:
NoCons:
Thay accepted my bucking fee on line on my chime cridit card. But then we get to the air port and they wouldn't expect my chime cridit card it wasn't a narmal chim card. It was a cridit card.i will never again worse service ever .I felt discrematate2,0 Mediocre
Mar 2021
Pros:
I liked the kiosk inside the airport rather than at an offsite locationCons:
The value2,0 Mediocre
Mar 2021
Cons:
They over charged my credit card.10,0 Excellent
Jul 2020
Cons:
Quick easy pickup and drop off. The agent was super friendly and efficient. Couldn’t have been any more pleasant experience.10,0 Excellent
Feb 2020
Pros:
Staff was friendly and helpful. Car was almost new.Cons:
Everything was easy and went well9,6 Excellent
Dec 2019
Pros:
The staff was extremely friendly and drop off was simple.Cons:
The Corolla was a tad small for a midsize but worked for our purposes.Easirent
4,6
Okay
79 reviewsCleanliness
5.1
Comfort
4.9
Pick-up/Drop-off
4.6
Value for money
5.1
One location in Jacksonville
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Reviews
2,0 Mediocre
May 2021
Pros:
NothingCons:
Very poor. Car was filthy inside and out. Definitely not sanitized. Obscenity was scratched into the passenger door. Smelled like cigar smoke. Gas was on empty. Rental building was also filthy. Will not use this company again.10,0 Excellent
Apr 2021
Cons:
Someone could have been there to give me a receipt when I dropped off the car.2,0 Mediocre
Apr 2021
Pros:
NothingCons:
Required $250 deposit on top of rental, rental process took far too long, car was filthy, deodorizer was so overpowering I had to drive with windows down for first day at 56 degrees, had to buy glass cleaner to clean windshield to be able to see8,0 Excellent
Mar 2021
Pros:
They did a good job and everything went wellCons:
Nothing could have made it any better2,0 Mediocre
Mar 2021
Cons:
Didn’t even have a car to give me despite my confirmed reservation. Didn’t even say sorry. DO NOT USE this company2,0 Mediocre
Mar 2021
Pros:
The price was pretty inexpensive considering the duration of having the carCons:
Everything could have been better. Especially the customer service down to the cleanliness of the vehicles. Terrible place. Will never return regardless of how inexpensive. I’d rather spend more money to get better serviceAlamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
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2,0 Mediocre
Jul 2017
Cons:
No one felt the need to share with me that I couldn't rent with my Visa debit. I get to the airport to pick up my rental just to be told you have to use a major credit card. I was told I am sorry and there is nothing I could do the day of my trip. I reserved the vehicle in February and was disappointed and embarrassed in July. Never again.10,0 Excellent
Jun 2017
Pros:
Great rate9,6 Excellent
May 2017
Pros:
Quick pickup of the car. Very polite service people.Cons:
Though I know that taxes are not for the company, I was not prepared for the additional $75 that I was charged at the end when I returned my car.9,6 Excellent
Mar 2017
Cons:
the $ 1.00 extra per gallon for refuel . ( no easy gas stations to be found near ft. lauderdale airport !10,0 Excellent
Mar 2017
Pros:
Everything.10,0 Excellent
Mar 2017
Pros:
The quality of service we received at both pick up and drop offAirport Van
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
E-Z Rent-A-Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
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Reviews
2,0 Mediocre
Jun 2017
Pros:
There was nothing to likeCons:
They charge you an extra $350.00 to rent the car and also limit you to only a 150 per day. Even though it was reserved at one price and unlimited miles. They change your reservation and now you are stuck unless you decide to leave. They also take the spare tire out their cars so you would take their insurance. Avoid at all cost. Pay the extra money so you can get better service.4,8 Okay
Mar 2017
Pros:
Price was right. Located with Wally Park enabled EZ to leverage Wally Parks great shuttle service.Cons:
Long wait to get a rep, car smelled like smoke plus had 2 low tire pressure lights come on while driving.2,0 Mediocre
Mar 2017
Cons:
If you are a local renter,go someplace else and rent. These people say unlimited miles, unless you live in the state,then you are only allowed 150 free miles per day. They also want a $350.00 deposit. I guess they want to insure that they already have your money if you go over 150 miles per day. The rate per mile they charge after 150 miles is $0.55 . That could add up to some serious dollar amounts really quickly.9,6 Excellent
Feb 2017
Pros:
Good customer serviceCons:
Took too long to go through paperwork to rent vehicle2,0 Mediocre
Jan 2017
Pros:
E-Z does not accept credit debit card and had to switch to a different car rental at the last minute which made renting a car more expensive.4,8 Okay
Jan 2017
Cons:
The online reservation clearly stated unlimited miles. But when I'm standing at the reservation desk after I'm already at the point of no return I'm informed I am limited to a total of 300 miles, with each mile afterwards at $0.55 per mile. The whole purpose of the rental was for a trip that far exceeded the allowable mileage bringing my total out of pocket expense nearly four times the advertised rental rate. Even after I showed the manager my reservation and what was advertised he informed me it was a private company and that's their policy and if I didn't like It go somewhere else. Unfortunately I was stuck with no ride and no time to spare. I will not be using this service ever again.Advance Car And Truck Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Carl's
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Locations in Jacksonville
5552 Beach Blvd
+1 904 727 3848
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Classique Car Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Locations in Jacksonville
1759 Airport Rd
+1 954 573 9046
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No reviews available
Florida Van Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Locations in Jacksonville
2400 Yankee Clipper Dr
+1 407 438 8010
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No reviews available
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Locations in Jacksonville
2400 Yankee Clipper Dr, Jacksonville, Duval County, Florida
+1 904 741 4519
Filters
No reviews available
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Locations in Jacksonville
2400 Yankee Clipper Dr
+1 833 856 0892
Filters
No reviews available
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jacksonville
Locations in Jacksonville
Filters
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Car hire locations in or near Jacksonville
Good to know
Most popular car type | Economy |
|---|
When to book a car hire in Jacksonville
Top tips for hiring a car in Jacksonville
- Enjoy some sunshine at the beach, explore St. John’s River, and discover the city of Jacksonville conveniently by opting for a hire car when you arrive in Jacksonville. A car will allow you to reach all the remote destinations and provides the ultimate flexibility travelers are looking for. From the zoo to the Bank Field Stadium, a car can cover any distance easily.
- When flying into International Jacksonville Airport, the car hire services are located next to the baggage claim area on the lower level of the terminal building. From there, cars in all shapes and sizes from renowned companies like Avis, Enterprise, or Hertz can be rented and quickly picked up only a short walk from the service desks. The I-95 N will take travelers directly into the heart of Jacksonville in less than 20 minutes.
- When driving in Jacksonville, bear in mind the Move Over Act, which was enforced in the state of Florida in 2002, which means that drivers need to move into the next lane or slow down to 20 mph when an emergency vehicle is blocking the lane. In Florida it is also allowed to turn right at an intersection when the traffic lights are red, provided no one is entering the intersection at this point. The Stop-4-Way rule means that if four cars come to an intersection and there is a stop sign for each car, the first car to arrive has the right of way. Make sure to reduce speed and approach intersections carefully, as other drivers might perceive they were first to reach the intersection and venture in.
- Drunk driving is an absolute no-go in Jacksonville and police enforcement is very strict in the entire state. Fines, confiscation of vehicle, and suspension of the driver’s license are possible consequences at alcohol levels of .08 or above. Make sure to not drink and drive and, especially at night, always keep your headlights on.
- Book your car hire in Jacksonville at least 1 day before your trip in order to get a below-average price
- Economy car hires in Jacksonville are around 25% cheaper than other car types, on average