Hilton Garden Inn Jacksonville Downtown Southbank

3 stars
8,1
Very good
based on 684 reviews
684 reviews
Fri 6/11
-
Sat 7/11
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated only a five-minute stroll from Kings Avenue Monorail Station, Hilton Garden Inn Jacksonville Downtown Southbank offers guests a convenient base when in Jacksonville. It is located a short walk from Duval County Public Schools.

Hilton Garden Inn Jacksonville Downtown Southbank provides a variety of premium facilities, from a lush outdoor swimming pool to a fully-equipped fitness centre. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience. A complimentary shuttle service is available to transport guests.

The rooms at the hotel have a kitchenette, a spa bath and a refrigerator. All offer movies-on-demand, tea and coffee making facilities and a private bathroom.

Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably located for those who want to stay close for a meal. A selection of cafés and restaurants are also available in the area.

Hilton Garden Inn Jacksonville Downtown Southbank is within walking distance of the Alexander Brest Planetarium, Theatre Jacksonville and Riverplace Tower. Jacksonville International Airport is within a 25-minute drive.

8,1
Very good
684 reviews

Latest deals for Hilton Garden Inn Jacksonville Downtown Southbank

Fri 6/11
-
Sat 7/11
Deals from
R1 959
•Cheapest rate per night
Compare prices for Queen room, King room and 23 more Hilton Garden Inn Jacksonville Downtown Southbank deals.
Queen room, 2 queen beds
R1 959
nightly with VAT
Queen room, 2 queen beds
R1 959
nightly with VAT
Queen room, 2 queen beds
R1 959
nightly with VAT
King room, 1 king bed
R2 038
nightly with VAT
Queen room, 2 queen beds
R2 072
nightly with VAT
Queen room, 2 queen beds
R2 243
nightly with VAT
Queen room, 2 queen beds
R2 305
nightly with VAT
Queen room, 2 queen beds
R2 305
nightly with VAT
Queen room, 2 queen beds
R2 324
nightly with VAT
Standard Room, bed type unknown
R2 347
nightly with VAT
King room, 1 king bed
R4 016
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hilton Garden Inn Jacksonville Downtown Southbank

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Shuttle service (free)

Reviews of Hilton Garden Inn Jacksonville Downtown Southbank

8,1
Very good
684 verified ratings
Wonderful
334
Very good
111
Good
63
Okay
45
Fair
37
Mediocre
26
Poor
68

Summary of reviews

Guests say
Guests consistently praise the hotel's friendly and helpful staff, with several mentioning exceptional service at the front desk and bar. The location is highlighted as convenient for events and local attractions. Cleanliness receives mixed feedback, with some guests noting clean rooms and pleasant smells, while others mention dirty carpets or leftover trash. Breakfast and parking draw criticism for unexpected charges and poor quality, with guests expressing disappointment in both areas. Overall, the positive service and location stand out, but improvements are needed in amenities and transparency about fees.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness5 out of 10
Breakfast3.5 out of 10
Parking3 out of 10
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All reviews

8.0
Very good
Michal, Oct 2019
Pros (+) The room was clean and it was easy to come and go.
Cons (-) The bathroom was poorly maintained and designed. The towel drying rack is in the shower. The automatic light shuts off when you're in the shower. The handle for shower adjustment was so loose it barely stayed on. The toilet knocked very loud every time you flushed. A friend's AC didn't work for the duration of the weekend. Breakfast was expensive. There was some party shouting in the lobby until m...
Read more
8.8
Very good
Katherine, Oct 2017
Pros (+) Clean, good atmosphere and happy staff. Very pleasant environment. About 20 minutes from the airport. Very easy to get around. Pool and small gym on site. No free weights. Just cardio and pulleys.
Cons (-) Food is only available from 5-10pm - not ideal after we were traveling all day. Location is a bit odd but the hotel is nice nonetheless.
9.1
Wonderful
Anonymous, Jul 2017
Pros (+) The room was clean, comfortable and quiet. The bed and pillows were extremely comfortable. Check out was at 12:00
Cons (-) One of the elevators was out of service. Breakfast buffet was not complimentary and I would have liked to have been told that at check in.
8.2
Very good
Anonymous, Jan 2017
Pros (+) The facility was beautiful --grandson loved the billiards and work out room.Too bad we could not use the pool...very cold
Cons (-) The restaurant--Garden was terrible---every thing was bad
8.8
Very good
Anonymous, Jan 2017
Pros (+) Very basic hotel. Very clean, very friendly and kind staff. The room was very clean, the cleaning service was great. The only fallback was the toilet at night would not flush right, and the refrigerator was not getting cool.
2.8
Poor
Anonymous, Dec 2016
Pros (+) very close to Wolfson's childrens hospital which was the reason for our stay.
Cons (-) My wife is allergic to room spray and we called ahead to ensure the cleaning staff did not use it. When we checked in, the room was sprayed and it was very strong. There was no operating window so we could not even air out the room. We had to check out 10 minutes after we got there. The staff said maybe we could try another hotel. I drove the 4 hours home instead.

Location

1201 Kings Avenue, Jacksonville, FL 32207

What's nearby

  • Riverplace Tower0.8 km
  • Alexander Brest Planetarium0.9 km
  • Jacksonville Landing1.5 km
  • Metropolitan Park1.6 km
  • Times-Union Center for the Performing Arts1.6 km
  • EverBank Field1.9 km
  • Jacksonville Public Library1.9 km
  • Jacksonville Museum of Modern Art1.9 km
  • Prime F. Osborn III Convention Center2.3 km
  • Jacksonville Transportation Authority3.2 km
  • Jacksonville University6.4 km
  • Tree Hill Nature Center7.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hilton Garden Inn Jacksonville Downtown Southbank

Which month has the cheapest rates at Hilton Garden Inn Jacksonville Downtown Southbank?

The cheapest month to stay at Hilton Garden Inn Jacksonville Downtown Southbank is December, with an average nightly rate of R2 310. The most expensive month is March at R2 776 per night.

What is the cheapest day to book Hilton Garden Inn Jacksonville Downtown Southbank?

The cheapest day to book Hilton Garden Inn Jacksonville Downtown Southbank is Monday, with an average nightly rate of R2 641. The most expensive day is Saturday at R3 672 per night.

FAQs when booking at Hilton Garden Inn Jacksonville Downtown Southbank

  • Where is Hilton Garden Inn Jacksonville Downtown Southbank located?

    Hilton Garden Inn Jacksonville Downtown Southbank is located at 1201 Kings Avenue in Southside, 2,2 km from the centre of Jacksonville. Riverplace Tower is the closest landmark to Hilton Garden Inn Jacksonville Downtown Southbank.

  • When is check-in time and check-out time at Hilton Garden Inn Jacksonville Downtown Southbank?

    Check-in time is 15:00 and check-out time is 11:00 at Hilton Garden Inn Jacksonville Downtown Southbank.

  • Does Hilton Garden Inn Jacksonville Downtown Southbank offer free Wi-Fi?

    Yes, Hilton Garden Inn Jacksonville Downtown Southbank offers free Wi-Fi.

  • How far is Hilton Garden Inn Jacksonville Downtown Southbank from the airport?

    Hilton Garden Inn Jacksonville Downtown Southbank is 20,2 km from Jacksonville. Hilton Garden Inn Jacksonville Downtown Southbank is 49,5 km from St. Augustine Northeast Florida Regional.

  • Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

    Yes, Hilton Garden Inn Jacksonville Downtown Southbank has a pool on-site.

  • How does KAYAK find such great Hilton Garden Inn Jacksonville Downtown Southbank hotel deals?

    KAYAK scours the web for all room deals available at Hilton Garden Inn Jacksonville Downtown Southbank in Jacksonville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Jacksonville Downtown Southbank and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Jacksonville Downtown Southbank.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,9
2,2 km
Jacksonville
20,2 km