Kappl hotels

Pros: Excellent breakfast and staff. They upgraded our room to a large, newly renovated, apartment.

Pros: Good breakfasts, clean, friendly service and friendly owners :)

Cons: We had a room with a sink in the middle (the question is: why was it not fixed normally, in the bathroom?) Limited access to too small a sauna and in addition to the entries.

Pros: The landlords are great people , helpful and very kind. We had a delicious breakfast with fresh products, varied and vegetarian friendly. The room and entire hotel was very clean, daily they cleaned our room and change the towels. Furthermore we benefited by a sauna and we bought the sky pass from the hotel reception. A great and cozy accommodation.

Pros: very helpfull Staff,

Cons: towels has to be paid, no info in booking

Pros: Good, tasty breakfasts, clean, friendly service and Very Friendly Owners :))

Cons: Limited access to too small a sauna and unfortunatly in addition to the entries. We had a room with a sink in the middle (I dont know why was it not placed normally, ie in the bathroom?) A fridge in the room would be used.

Pros: extremely clean and almost new apartment, close to the grocery and bus stop, nice breakfast, perfect wifi, friendly owners, love sauna :)

Pros: Breakfast was wonderful. Clever is the ski storage accros the road near parking.

Cons: We missed a washing-up liquide but it was only a small detail. Some furniture was a little worn out but everything was working well.

Pros: Excellent location right in the center of Kappl with great views over the valley. Very friendly and helpful host! Garage for storing bikes. Very comfortable beds and a tasty breakfast. We will happily return!

Pros: Big and clean rooms, good breakfast, good for family stay during ski holiday

Pros: Great location of the hotel. Wonderful bedroom with the best bed and bathroom. Delicious breakfast! Very polite ower!

Pros: Very good location right next to the bottom of the ski lift for Kappl and close to the ski bus stops to and from Ischgl. The rooms were comfortable, clean and quiet. Breakfast had a good selection of hot and cold options and optional dinner was well prepared and served.

Cons: The pillow did not provide good support. We had a room that did not have much in the way of external windows (room 405) and the en suite shower room was not well ventilated.

Pros: The best hotel I’ve stayed in Austria. Friendly, beautiful location, excellent skiing right behind the hotel, beautiful hotel, excellent breakfast and a great value.

Cons: We liked everything about this hotel. Top notch.

Pros: Everything is good with this top hotel, best hotel I’ve ever stayed at, and I’ve been to a few, the staff the food the rooms, just perfect in every way I cannot wait to go here again

Cons: Nothing

Pros: Wide menu choice for half board evening meal in characterful surroundings. Wood fired pizza oven. Good parking available, including garage. Helpful friendly staff.

Cons: Slightly confusing when arriving in summer as they close the reception area in the hotel side of the complex and you have to find access via the attached pizzeria. Some instructions issued to this effect at the time of booking a room in the summer would aleviate this confusion.

Pros: Great location. Kappl SKI lift and also bus shuttle to Ischgl in front of the hotel. Very good breakfast. Nice SPA.

Cons: The bed is not very compfortable

Pros: The rooms were spacious and bright and had views of the surrounding mountains. Both our rooms had modest balconies. The breakfast (included) was extraordinary, with fixings for breakfast sandwiches as is traditional in the area, made to order eggs and omelets, bacon, four different local cheeses, fancy (and plain) coffee drinks and cocoa, nice juice, and of course pastries. To top it off, there was a small box of chocolates on each table for a snack later in the day. The beds were comfortable.

Cons: The pillows were a bit difficult for American travelers. They were square and about 2.5 feet on a side. It appears you fold them to make it as small or as high as you want, but it didn't work well for any of the four of us (in two rooms). Lots of nice amenities in the spa, but the nudity of two of the male guests made it uncomfortable for us and we decided not to stay after they dropped their towels with a flourish. Our loss as we understand this is acceptable for the local culture, but we found it surprising for a family hotel.

Pros: Everything was perfect.

Cons: Nothing

Pros: Excellent Classic Tyrolean family run hotel. Large rooms, very well maintained, excellent breakfast, snack and restaurant on site. The rooms are really large , huge bathroom . Everything is shiny clean . Breakfast is very reach, afternoon snack is really a small dinner. The staff is very friendly and attending.

Cons: Really not a lot to say. The only suggestion I can make is have more English proficiency by the staff.

Pros: All

Cons: Nothing

Pros: Excellent food in the restaurant. Very friendly staff and good equipped rooms

Pros: The breakfast was fresh, delicious and diverse. The staff was super friendly and always welcome to help. I left my sky gloves in the Skiroom and they sent it to me free of charge via Austrian post. The room was spacious and with a nice view over the village and the mountains. Location is excellent - 5 minutes walk to the Skibus stop with direction to Kappl, Ichgl and See Bergbahn.

Pros: Nice hotel, good breakfast,helpful staff, very very very good restaurant at the property to spend a nice evening, convenient location. Nice medium size room with balcony, comfortable bed.

Pros: Excellent accommodations with friendly staff. Breakfast spread was tremendous. Nice to have a popular dining and bar spot within the compound.

Cons: Would have been nice to have a hot tub or warm pool for a good soaking experience post skiing. Other than that, I have no other things I would change.

Pros: The breakfast!! The dinner!! The bathroom! The beds! The EVERYTHING!!

Cons: Nothing!

Pros: The breakfast was decent, good crusty bread and a decent variety of food. The Sauna area was clean and well maintained.

Cons: The bed sheets and pillow had stains and I had to request them to be changed. The response that they are clean was the first response had, expected, not sorry for stained sheet covers. The fact that stain sheets are acceptable is worrying. This is not what I expect from any hotel. Stained bed clothes should be thrown away.

Pros: The Breakfast is amazing, the room was perfectly cleaned every day, stuff is friendly, spa was very nice

Cons: The room was a bit small for two

Pros: Spacious rooms with shared balcony (family room) Breakfast with wide selection of food and beverages (all the people find what they like) Very nice spa with small snacks available Close proximity to bus station, although it takes 15 mins to Ischgl by bus Easy parking Ski room (ski boots were every morning dry and warm) Helpful staff, mostly speaking also English

Cons: Dinners are not vegetarian friendly (vegetarian menu might be monotone) Bet mattresses were soft

Pros: Breakfast was great! The staff was very nice

Cons: The room was very hot and there was no control of the temperature in the rooms Reception is not available all the time and you have to wait for someone to notice you

Pros: Excellent restaurant, really delicious food and vine for reasonable price. The best sauna I've seen in Austria.

Pros: I stayed for 4 nights and used the hotel as a base for skiing in the area. From the moment I walked in nothing was too much trouble for the hotel staff they helped with questions about the ski resorts, the ski bus and passes all were sorted out with no problem. The food was excellent and reasonably priced and the spa was wonderful. Their website said that the bathroom was shared, but it wasn't the room I had was en-suite and I suspect they all are, but best to check.

Cons: The only thing I missed was the ability to make a cup of tea or coffee in the room, but I suspect if I had asked a kettle would probably appeared in the room.

Pros: Clean. Great views. Staff. Warm welcome.

Cons: A bit far out of the centre of town

Pros: Very nice, cozy, Austrian, family-like style. Very warm atmosphere.

Cons: Nothing

Pros: Very nice and helpful team!

Pros: It is a very good hotel with a nice and friendly staff. Food was excellent and also the service. I highly recommend.

Pros: Everybody was Really Nice and friendly.

Pros: Good basic facilities. Bar small but not limited by space. Friendly staff and helpful. Rooms clean and comfortable. Car parking in garage, although our vehicle was big and we enjoyed Apres ski in Ischgl so were often last to car garage and space was too small to use, but was able to get car space in outside carpark thankfully.

Cons: Far from village centre. Not hotel fault.

Pros: Food was great, owners very nice.

Cons: Bus times every hour

Pros: Very nice hotel with friendly people. The breakfast was very good and also the dinner. The service was very good. I recommend this place.

Pros: Everything!

Cons: Restaurant closed during summer. Quote a walk to next restaurant. Super breakfast, super sweet host, best view in the world!!

Pros: The location of this hotel was perfect. We could jump on our skis just outside of the skistorage room and just after 3 turns we were at the cabin lift valley station. The breakfast was perfect with some nice extras e.g. hot ginger drink. But the most positive surprise was the real sauna!

Cons: The prepayment process had some hickups but after couple of emails we were ok with everything.

Pros: Nice and helpful hosts. Great location. Good organization, clean place.

Cons: It's a pitty that pets are not allowed but 10/10 definitely from me anyway.

Pros: Friendly staff. Great breakfast.

Pros: I had a single room, and even though it wasn't huge, it was well enough for one person. Generally the hotel is very clean, well maintained and comfortable - from the communication to the daily experience. Breakfast is good, access to the slope is convenient, parking space is useful. Also village is not large so it's 5-10 minutes walking from bus stop and restaurants.

Cons: There's an advance payment Tandartspraktijk I nearly missed (they had to remind me). Also payments are only cash. Otherwise it's perfect.

Pros: Staff was great! Pool and spa relaxing

Pros: The design of the hotel is amazing, love the darker atmosphere! The spa is excellent, the beds are super comfy and the shuttle service works impeccable.

Cons: The hotel is not ageing very well. Scratch marks on the walls, mainly due to the sensitive dark matte colors where you can see every stain. The reading light next to the bed had a broken glass cover which looked quite sharp, hanging beside my head. The restaurant staff was pretty inexperienced or at least gave that impression and we had to wait for an hour and a half for our room service.

Pros: All and all everything was more than perfect in general. From the door to the reception and drivers, room. All was perfect.

Cons: I am a huge fan of Ischgl but this hotel made me to think about staying in Zhero Kappl rather than Ischgl for my future regular yearly visits to this ski area. I didn't like this idea that Zhero made me as I feel I was betraying Ischgl friends.

Pros: Design, huge room Shuttle to Ischgl whenever needed Very pleasant staff Excellent breakfast

Cons: Smoking in the hotel bar (!!!) Housekeeping didn’t come two days in a row - had to ask for it

Pros: Really nice hotel with a good restaurant, excellent breakfast, nice bar, great service/staff, good spa, clean rooms... Really good experience. The shuttle to and from Ischgl was great. Very little waiting, no queues for that. We were able to move quickly to ski, enjoy from apres ski, return to the hotel, and then back to Ischgle for dinner each night. Being in Kappl wasn't a downer at all thanks for the good shuttle service. Was great to be able to get ski passes on site and even rentals if we wanted (we rented in Ischgl so we didn't have to schlep skis back and forth). The spa, pool, steam room, relaxation area, fitness center, etc. were great.

Cons: The hotel was quite dark but that's the theme I think. I wish they has a hot tub.

Pros: Everything, wellness, great breakfast and 5 course dinner, nice staff

Pros: The hotel is amazing specially the location of the hotel. The owner of the hotel is really nice person and very welcoming and bellman called Oscar very nice person and always helping and welcoming

Cons: The staff at reception desk are not very welcoming they don’t even smile specially lady called Kimberly

Pros: Free taxi shuttle to the town

Cons: They knew our arrival time prior to coming, had to wait on the sofa in reception for 3 hours because they were ‘cleaning’ staff were not bothered at all! Staff are so unfriendly and don’t care about the fact you had paid £2500 for 1 night stay and had to wait around after a long flight! Cobwebs everywhere and room wasn’t clean even though it took them 3 hours apparently. Would not recommend

Pros: The atmosphere is really cool and cosy. Great place to chill and forget about everything.

Cons: The place was understaffed during peak season. Sometimes staff forgot about our requests.

Pros: It was amazing. Nice location and excellent service around the clock.

Cons: The service and facility like the spa/massage was excellent

Pros: The room and facilities are the way it should be. Everything was working fine, the water, heating, and cleanliness

Cons: The hosts charged full price for 3year old childs breakfast. So 2 adults + 3year old child = 60 eur breakfast per day.

Pros: Good location near ski slope

Cons: Small TV and limited programs, no wi-fi in the room

Cons: Lack of internet connection at 4th floor. Real nightmare when you need internet connection to do some work.

Pros: Location great. Meals not bad and plenty to eat.

Pros: Location is great, next to the slope. Sauna Nice Bar with very friendly barman. Big rooms

Cons: I don't know where to start and if the space here is enough to describe everything. In total the hotel is not bad. However, the owner and most of the waiters & Services are EXTREMELY UNFRIENDLY & incompetent. I have never seen something like this until now in Austria (and we are several times in the year on vacation there). You definetely don't feel wellcome there. And this is not my only my subjective opinion, our whole group felt it. A small examples for the unfriendliness & incompetence: We were bigger group (over 10 people) of friends also with a small child (4 years old). Waiters & owner were absolutely unflexible when I asked if we can put two tables together so we can sit on ony table. In the end for the whole vacation we sat on 3 diffent tables. The owner said (i quote) " I am not going to reorganize just because you are here". Furthermore, the hotel was very child unfriendly and even verbally rough to our friend's child. Dinner is only between 18:00-19:00. However, we still waited several times untill 20:00 for our dishes. The waiters mixed up every day our orders. Once they just crossed off our order without even talking to us which lead to waiting even longer for the food. Another time they just didn't prepare one of the orders. The vegeterian food in total was ok but the meat disches were impossible to eat (the most cheapest and horrible meat), taste like paper with sauce. The breakfast is very simple and cheap, no fresh fruits or vegetables (not even a cucumber and an apple). Everything was the lowest quality. Sauna Area was open only from 16:00 untill 18:00, much too short when you are coming back from skiing at 17:00. We asked if we can go later or if they can extend a bit the time, the answer of the owner was: "I am not going reorganize because of you". Those were just small examples, but there many more cases like those described above.

Pros: excellent location of the hotel

Pros: the owner of the hotel was friendly

Cons: the location is not so good

Pros: The staff and hotel

Cons: The hotel is very nice,clean and very kind owners. Its perfect for winter travel. At summer this area of ausria less interesting.