Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with Doubletree's Signature breakfast buffet breakfast in St. Johns Provision Company. Start an exciting night out with signature cocktails in the chic St. Johns Provision Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
6,3
Okay
1632 reviews
Latest deals for DoubleTree by Hilton Jacksonville Riverfront
Thu 15/10
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Fri 16/10
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R1 477
•Cheapest rate per night
Compare prices for Standard Room, Double room and 39 more DoubleTree by Hilton Jacksonville Riverfront deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at DoubleTree by Hilton Jacksonville Riverfront
Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Valet parking
Business centre
Reviews of DoubleTree by Hilton Jacksonville Riverfront
6,3
Okay
1632 verified ratings
Wonderful
522
Very good
172
Good
166
Okay
125
Fair
185
Mediocre
127
Poor
335
Summary of reviews
Guests say
Most guests praised the hotel's excellent riverfront location, proximity to attractions, and some positive experiences with staff. However, many reviews highlighted serious concerns about cleanliness, outdated rooms, maintenance issues, and poor value for the price. Several guests were disappointed by hidden fees, noisy air conditioning, and a lack of amenities. While the view and location were often appreciated, the overall condition of the hotel and its rooms left many guests dissatisfied.
AI-generated from customer reviews
Location9.5 out of 10
Service5 out of 10
Room Size3 out of 10
Value for Price1.5 out of 10
Cleanliness1 out of 10
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6.5/10
6.5 out of 10
1135 reviews
6.1/10
6.1 out of 10
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7.7/10
7.7 out of 10
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6.0
Okay
Anonymous, Jan 2025
We arrived early and were able to park and go to lunch until check in. We were advised that our rooms could be ready as early as 2pm. We waiting until closer to 6pm to check in (check in was at 4pm). Our rooms were not available at 6pm. Our friends got their room upgraded and vouchers for free breakfast to compensate for the inconvenience, but we received nothing. Hotel is definitely older (we wer...
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2.0
Poor
Anonymous, May 2022
Truly a dump. Air conditioning controls didn’t work, there was water damage in my room with visible mold, damaged furnishings, gated garage that still felt unsafe and would never let you out without calling the front desk… the list goes on and on. Should not be a Hilton, and in fact, may not be fit for occupancy. Choose the Hampton down the street, Marriott next door, or Hyatt across the river.
7.4
Good
Anonymous, Jan 2020
Pros (+) Staff was excellent. Helpful, personable, enjoyable.
Cons (-) facilities needs some deferred maintenance attention.
8.8
Very good
Barrett, Oct 2019
Pros (+) Hotel was clean, staff was nice and food was good.
Cons (-) Fridge in the room.
4.5
Mediocre
Yannie, Feb 2019
Pros (+) The customer service was wonderful.
Cons (-) I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered ...
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10
Wonderful
Anonymous, May 2018
Pros (+) Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.
10
Wonderful
Anonymous, Feb 2017
Pros (+) Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a...
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7.4
Good
Kerry, Oct 2016
Pros (+) It was quiet
Cons (-) Maid knocked on door at 10 am. Don't wake me up early.
Location
1201 Riverplace Boulevard, Jacksonville, FL 32207
What's nearby
Riverplace Tower143 m
Alexander Brest Planetarium245 m
Jacksonville Landing0.6 km
Times-Union Center for the Performing Arts0.7 km
Jacksonville Public Library1 km
Jacksonville Museum of Modern Art1 km
Prime F. Osborn III Convention Center1.4 km
Metropolitan Park1.8 km
EverBank Field1.9 km
Jacksonville Transportation Authority2.4 km
Jacksonville University6.2 km
Tree Hill Nature Center7.5 km
Policies
Check-in/Check-out
Check in anytime after 16:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
DoubleTree by Hilton Jacksonville Riverfront
Which month has the cheapest rates at DoubleTree by Hilton Jacksonville Riverfront?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at DoubleTree by Hilton Jacksonville Riverfront is January, with an average nightly rate of R2 195. The most expensive month is April at R2 926 per night.
What is the cheapest day to book DoubleTree by Hilton Jacksonville Riverfront?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book DoubleTree by Hilton Jacksonville Riverfront is Monday, with an average nightly rate of R2 623. The most expensive day is Tuesday at R4 152 per night.
How far in advance should you book DoubleTree by Hilton Jacksonville Riverfront?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at DoubleTree by Hilton Jacksonville Riverfront, book around 10 weeks in advance. This could save you approximately 29% compared to booking last minute.
FAQs when booking at DoubleTree by Hilton Jacksonville Riverfront
Where is DoubleTree by Hilton Jacksonville Riverfront located?
DoubleTree by Hilton Jacksonville Riverfront is located at 1201 Riverplace Boulevard in Downtown, 1,4 km from the centre of Jacksonville. Riverplace Tower is the closest landmark to DoubleTree by Hilton Jacksonville Riverfront.
When is check-in time and check-out time at DoubleTree by Hilton Jacksonville Riverfront?
Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Jacksonville Riverfront.
Does DoubleTree by Hilton Jacksonville Riverfront offer free Wi-Fi?
Yes, DoubleTree by Hilton Jacksonville Riverfront offers free Wi-Fi.
How far is DoubleTree by Hilton Jacksonville Riverfront from the airport?
DoubleTree by Hilton Jacksonville Riverfront is 19,3 km from Jacksonville. DoubleTree by Hilton Jacksonville Riverfront is 50,4 km from St. Augustine Northeast Florida Regional.
Does DoubleTree by Hilton Jacksonville Riverfront have a pool?
Yes, DoubleTree by Hilton Jacksonville Riverfront has a pool on-site.
How does KAYAK find such great DoubleTree by Hilton Jacksonville Riverfront hotel deals?
KAYAK scours the web for all room deals available at DoubleTree by Hilton Jacksonville Riverfront in Jacksonville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Jacksonville Riverfront and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Jacksonville Riverfront.
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