|"Location was great and staff accommodating!"||(in 77 reviews)|
|"Location & view was amazing!"||(in 53 reviews)|
|"Overall it was a great stay !"||(in 29 reviews)|
|"The room was SUPER DIRTY!"||(in 67 reviews)|
|"They charged $12/day for parking."||(in 18 reviews)|
|"No Jacuzzi and pool not heated."||(in 5 reviews)|
|microwave in the room||in 207 reviews|
|great location||in 153 reviews|
|staff was friendly||in 151 reviews|
|river view||in 145 reviews|
|hotel was clean||in 87 reviews|
|front desk||in 81 reviews|
|pay for parking||in 64 reviews|
|right on the river||in 57 reviews|
|everything was great||in 56 reviews|
|breakfast buffet||in 53 reviews|
|great food||in 35 reviews|
|beautiful pool||in 20 reviews|
|money we spent||in 19 reviews|
|concert we attended||in 13 reviews|
|jacksonville||in 9 reviews|
|ruth chris||in 9 reviews|
|double tree||in 6 reviews|
Staff was excellent. Helpful, personable, enjoyable.
facilities needs some deferred maintenance attention.
Hotel was clean, staff was nice and food was good.
Fridge in the room.
The customer service was wonderful.
I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered with a facade, without clear instructions on how to operate the A/C. The wall A/C control did not work. The finish in our bathtub was peeling. The tub didn’t drain while showering, so I was forced to stand ankle deep mucky water. There was hair in our bathroom sink upon arrival. The carpet was peeling up by each of the door frames. The worst was when we were trying to go to sleep. Cigarette smoke was coming through our windows and or our hallway door. I am not allergic, but I am highly opposed to the smell. All in all, I love Hilton Hotels, but this particular one was not up to par.
Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.
Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a cab or other options which can be kind of stressful. Pass this idea on to their management please! Cal Duke St. Simons Island, Ga. 31522
Clean & Quiet
It was quiet
Maid knocked on door at 10 am. Don't wake me up early.
Parking was chaos. And they make you pay to park at the hotel. Also no hot water in the morning
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with a southern-style buffet breakfast in The American Grill, or recharge with a coffee in the Starbucks Coffee Bar. Start an exciting night out with signature cocktails in the chic Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
based on 701 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton Hotel Jacksonville Riverfront – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Hotel Jacksonville Riverfront is located at 1201 Riverplace Boulevard in Downtown, 1,4 km from the centre of Jacksonville. Friendship Park is the closest landmark to DoubleTree by Hilton Hotel Jacksonville Riverfront.
Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Hotel Jacksonville Riverfront.
Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront offers free Wi-Fi.
No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer free parking.
No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer free airport shuttle service.
DoubleTree by Hilton Hotel Jacksonville Riverfront is 19,3 km from Jacksonville. DoubleTree by Hilton Hotel Jacksonville Riverfront is 50,4 km from St. Augustine Northeast Florida Regional.
Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has a pool on-site.
DoubleTree by Hilton Hotel Jacksonville Riverfront has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.