Honolulu hotels near Ala Wai Golf Course
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"Located in Waikiki, this luxury hotel is steps away from U.S. Army Museum of Hawai'i and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 10 minutes. "
Overall 9,1 Excellent
Based on 693 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Everything: - Good Service - Good Room - Good Location - Recycling Trash (rare to find in US) Amazing time, recommend to everyone.
Cons: Nothing
Excellent
9,4
Excellent
10,0
Pros: Staff was very professional and catered to every need
Cons: View is slightly obstructed below the 17th floor but still has amazing sunsets, everything else was perfect
Excellent
9,1
Pros: The pool is really nice! The rooms were luxurious and the staff were very helpful.
Cons: It's close to the beach, but not on it. The TV's need an upgrade. It would have been nice if the pool was open later. We watched people swim from our balcony at another hotel while ours was closed.
"Located in Waikiki, this hotel is within a 10-minute walk of Waikiki Beach Walk, Royal Hawaiian Center and International Market Place. Waikiki Beach and Hawaii Convention Center are also within 1 mile (2 km). "
Overall 8,7 Excellent
Based on 835 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Mediocre
2,5
Pros: The security guard was cool and the maintainance guy was cool.. That's it
Cons: Front desk, the room, and the hidden fees.. Wifi cost 12$ They hold 100$ Practically everything else.
Excellent
10,0
Excellent
10,0
Pros: I liked how nice they were. Literally they gave us a hospitality room to rest before our flight free of Charge. The bartenders and staff were super nice
Cons: The fact that we had to leave and didn't see more of hawaii
Excellent
9,7
Pros: This place was great for us being the budget travellers. The room was a little out dated but it was clean, spacious and had everything we wanted. I would recommend this hotel!
Excellent
9,7
Pros: Design, size of property, warmth and professionalism of staff. Value is great and since I live on another Hawaiian island, I liked the location, a somewhat quiet area of Waikiki but very close to the action. Great for LGBT travellers as well. You are far enough from the madding crowds and most of the guests were warm and friendly.
Cons: Pool needs to be heated and music is too loud. Also, (and I wish this was at every hotel), the shower was a bit complicated and took time to figure out how to properly adjust temperature, etc. Instructions would be helpful. Also, I called to find out where the channel guide for the tv was located and Front Desk did not know. Remodel those elevator cabs.....yuck!
Excellent
10,0
Pros: Exceeded expectations in every way possible! Amazing upgrades for my birthday including an incredible pool view and a bottle of champagne! I'd definitely recommend this hotel to anyone wanting to stay in Waikiki!
Excellent
10,0
Pros: As a local resident, they dropped the resort fee for me and gave me a discount for park. Much mahalo. We stayed from time to time and the people at the front desk all recognized us.
Cons: Nothing.
With a stay at The Kahala Hotel & Resort in Honolulu (Kahala), you'll be a 3-minute drive from Kahala Mall and 8 minutes from Honolulu Zoo. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Honolulu? This resort has facilities measuring 13000 square feet (1208 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 243 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,6
Excellent
10,0
Excellent
10,0
Excellent
8,8
Good
6,0
Good
6,0
Excellent
10,0
Pros: The staff and growns are amazing
Cons: The dolidpin and turtle tanks, way to small for them to live
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Pros: Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again.
Cons: Wish there was good snorkeling right around there but that's asking for too much!!
Excellent
8,8
Pros: Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere.
Cons: Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.
Excellent
9,7
Pros: The food is excellent. While parts of the facility are outdated, it is well maintained and the attentive staff makes up for the slightly dated appearance. The beach is awesome.
Cons: The pool should be larger. The poolside menu could use some more pizazz and creativity.
"Located in Waikiki, this beachfront resort is on the boardwalk, just steps away from Royal-Moana Beach, International Market Place and Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes. "
Overall 8,5 Excellent
Based on 1 208 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Pros: Smack dab on the beach in the best part if Waikiki. Staff was super friendly. Pillows were the best.
Cons: Pool area too small.. Difficult to get a chair. Piol, hot tub closed too early. Bar so crowded difficult to get a place to sit.
Excellent
9,6
Pros: Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.
Cons: The gym is almost nonexistent.
Excellent
10,0
Pros: Location, cleanliness,amenities,value
Cons: No dislikes
Excellent
10,0
Excellent
10,0
Pros: Excellent accommodation, great staff particularly a guy called Alex at Reception. Nothing was too much bother. Would definitely stay there again.
Cons: There was, in our opinion, nothing to dislike.
Good
6,5
Pros: Convenient location right on the beach.
Cons: Elevators were confusing and did not respond properly. Stopped at almost every floor going up and down.
Excellent
10,0
Good
6,8
Pros: Great location on the beach.
Cons: Some of the staff tried but didn't know basic things. Elevators have a strange call system and are very slow and crowded.
Excellent
10,0
Excellent
8,3
Pros: Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.
Cons: Not crazy about Duke's. Mediocre food and service. Pool area is on the small side.
Excellent
8,8
Cons: Noise from other guests in hallway was a little annoying
Good
7,7
Pros: Location is excellent. Restaurants are great with excellent staff.
Cons: Late checkout is $25 per hour. Maybe this is a new standard but it's not guest-friendly. When flights leave late in the afternoon, an 11:00 am checkout with no convenient option for staying an extra hour is very inconvenient.
Excellent
8,5
Pros: The staff was amazing!!! Everyone was willing to go the extra mile to help out. The location is amazing and in the heart of Waikiki!
Cons: Wifi Connectivity is limited to 3 devices and customer support cannot change this. The lack of a full bath tub was disappointing.
Excellent
9,4
Excellent
9,1
Pros: I love the location ...so close to everything !
Cons: The fact that the outside air con unit was just below us &!it was VERY noisy ! The fact that as a paying guest at the hotel, we couldn't book a table at dinner time in DUKES ! Also upset that there is no longer the 'all you can eat' buffet in the evenings!
Good
7,7
Excellent
8,0
Pros: Centrally located hotel with a very popular restaurant/bar located on the ground level.
Cons: This is a very busy hotel that lacks a "real" lobby. Some people might not even notice this, but it may the stay feel odd, sort of unofficial since the only time we interacted with any staff was when we checked in.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; unlimited movies; special discount on island activities; Ala Moana & International Market savings passport; recreational & cultural activities; beach chairs & activity equipment; pool toys & activities. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.shorter lines, and all with no resort fee.
Overall 8,4 Excellent
Based on 962 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
9,0
Cons: Parking situation and driveway setup
Excellent
8,2
Pros: Friendly staff.
Good
6,0
Pros: Nothing
Cons: Mac 247
Excellent
8,0
Pros: Location. Great business center.
Cons: No free WiFi
Good
7,1
Excellent
10,0
Pros: Only a block from Waikiki Beach. Nice clean hotel with friendly staff.
Cons: The swimming pool did not look very clean.
Excellent
10,0
Excellent
8,0
Pros: The hotel was beautiful and ready for the holidays. Only a few blocks from the beach. Loved the towel access and hospitality for a late flight.
Cons: Didn’t care for the hotel restaurant.
Excellent
10,0
Excellent
8,8
Excellent
9,4
Excellent
9,0
Good
7,0
Pros: Proximity to beach. Friendly staff. Nice little balcony.
Cons: Should have switched rooms immediately.Elevators ran ALL night against our headboard wall.My hard of hearing husband slept but I did not.
Excellent
9,7
Excellent
8,0
Excellent
10,0
Excellent
9,1
Pros: Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff.
Cons: Resturant was ok, typical of hotel restaurants, would recommend going out for better food. Good for family in need of quick food. Breakfast pancakes are huge for one child (adult menu). Found free wifi slow, not much faster when we paid for 24 hours.....
Excellent
8,0
Pros: Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses.
Cons: Gym is pretty lackluster. Not the worst I've seen, but, could have been better. Though, they did say new equipment was incoming, so, may be better now. Wifi was a little spotty in the guest rooms.
Excellent
10,0
Cons: room service was pricy and was not great only complaint 200 bucks was only worth 30
Excellent
8,5
Pros: Comfortable bed. Great views. Amazing staff.
Cons: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.
Mediocre
3,4
Pros: Nothing
Cons: Room service was inedible, room was tiny, rude staff, further from the beach and activities than expected, overpriced, THE Smallest pool. Additionally when I asked where the pool was the concierge replied "the pool is for guests only" assuming I just wandered off the street or something. Overall just rough stay. Definitely would not recommend.
Mediocre
3,7
Cons: Valet parking only. Also it just wasn't anything close to what I was expecting when I booked a four star hotel.
Excellent
8,0
Pros: Hotel is two short blocks away from Waikiki Beach. Very convenient location.
Cons: Only specific complaint was the lack of sound proofing. We were on a low floor and heard all the street noise as well as noise from surrounding rooms.
Excellent
10,0
Pros: Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
Good
7,7
Pros: I found the hotel itself and the staff and rooms very good. Large tv and a nice little balcony and large bathroom are above average for most hotels.
Cons: Hotel I found did not match up to the exterior picture and is so very different from the other local Hilton. It is away from the beach and in a busy road traffic area away from attractions. Ocean view room is from a distance over parking lots and between buildings. In room WiFi is about $10 a day and no buffet breakfast or bathrobe.
"Located in Waikiki, this hotel is within a 10-minute walk of Honolulu Zoo, Waikiki Beach and Waikiki Aquarium. International Market Place and Royal Hawaiian Center are also within 1 mile (2 km). "
Overall 8,3 Excellent
Based on 799 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6,2
Pros: Nice bar.
Cons: Old and dated.
Excellent
9,1
Okay
4,5
Pros: Price , close to the beach , view
Cons: Air con, pillows, Windows old , lots of street noise . Breakfast / restaurant area was run down , breakfast buffet was weak . Place needs remodel upgrade
Excellent
9,1
Excellent
10,0
Okay
4,5
Good
6,6
Good
7,7
Pros: It was conveniently located to shops and beach with a nice view of the ocean
Cons: Tiny room and mediocre service
Excellent
10,0
Pros: Enjoyed the price the best, but everything else was good as well.
Cons: N/A.
Good
7,7
Pros: Close to beach and Waikiki great location nice staff
Cons: older rooms with average furnishings bad shower head small pool but fun expensive breakfast buffet $25 for parking/day
Excellent
8,2
Good
7,1
Good
7,4
Pros: Right on the edge of Waikiki, across from the zoo and close to the beach and ocean.
Cons: A little outdated in the rooms. Room was very tiny.
Excellent
10,0
Okay
5,7
Pros: The location
Cons: The price
Excellent
10,0
Good
6,5
Pros: Price wasn't bad
Cons: Noise from highway kept me up at night. Especially since they didn't have real windows, but only slats.
Excellent
8,0
Pros: Good location
Cons: Too much elevator noise in room
Excellent
8,5
Pros: This place was great- lived up to our expectations.
Excellent
8,5
Pros: Right next to beach,
Cons: My view was of a decay roof & walls over the pool.
Excellent
8,0
Pros: Staff and service was outstanding. We were well taken care of. We Felt like OHANA.
Cons: NO COMPLAINTS
Okay
5,1
Pros: The location of the hotel is about the best thing I can say about the place. It was about two blocks from the beach.
Cons: The room we had was extra small and behind the elevator. The 'view' was of another side of the hotel which had balconies (we did not) and a view of Diamond Head (we did not). In a room within our 'view' and about two floors down the people in that room had a really good time partying out there. Between the elevator and the party, sleeping was rough. In addition the towel rack in the bathroom fell apart. Finally, they charged 25.00 a day to park there. Self parking was not an option, only valet parking. If you wanted to self park you had to find a place on the street and pay the meter or in a 'lot' across a very busy street.
Excellent
10,0
Excellent
10,0
Excellent
8,2
Pros: Pool area and restaurant with bar were nice
Cons: Rooms need a fresher look. IE. Window louvres
Good
7,7
Excellent
9,7
Pros: Love the pool and location!!
Excellent
10,0
Excellent
9,4
Cons: Everything was excellent except the room was on the small side. But it was doable for a couple.
Good
7,7
Pros: The location was the best part. Only a block away from the beach and a few blocks from the huge mall so overall good location.
Cons: This hotel is under major renovations. Which we knew for the most part going in. What we didn’t know was that we would be put on the floor right below from where they were actually working on and we’d be woken up everyday at 5:45am with banging and super loud noise. It makes no sense why they didn’t just place us on a higher floor that was completed already to avoid such a uncomfortable stay.
Excellent
8,5
Pros: Great price for good proximity to beach. Upon arrival they upgraded me to a junior suite for free and staff was incredibly helpful and nice. Room was clean. I'd stay here again in a heartbeat
Cons: Older style windows, sink faucet leaked and no bathtub plug -- all completely manageable
Mediocre
2,0
Pros: Early check in request at 12nn
Cons: Ongoing construction at 17th floor. Beds are not soft Unlike other hotels.
Excellent
10,0
Pros: The staff was amazing and very helpful and as nice as they could be. Very very friendly.
Cons: Road/street noise was a bit loud. Can't beat the price, location or staff. I got a lot for my money.
Excellent
9,0
Pros: The staff (the desk staff, housekeeper, wait staff at the restaurant, bell man and valet) was very friendly. There was a problem with my room requiring me to be moved to a different room. The staff went out of their way to make sure that I was provided help when I had to move my clothes and luggage to a different room.
Cons: Food at the restaurant was not so great.
Excellent
9,7
Pros: It so close to every thing stay was so friendly and helpful . When asked about place to eat the gave like 10 place in the week we tried like 6 all where great . Place was clean and very nice . Views where great and the room was very clean and nice .
Excellent
10,0
Pros: The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Cons: Breakfast in the restaurant was pricey. Door keycard locks didn't always open and door for one of our rooms stuck.
Good
6,0
Pros: we like that it is at the end of the high rises and overlooks the zoo and Diamond Head. Easy to walk everywhere. Nice staff!
Cons: Tub needed repairs.
Okay
5,7
Cons: Air conditioner did not cool the room ..I realized this when I got there. The maintainence man said it needed to run for an hour to cool the room.I knew that this was not the answer...it was just a crappy air conditioner.I let it run for 4 hours and room was not cooled.They offered me a new room but it was late so I had to use a fan.
Good
7,4
Pros: We really enjoyed how close it was to the beach. It's location was the best part of the trip. Easily walked over to rent mopeds that we rode to Diamond Head. Restaurants galore as well! The staff at the hotel are all so very sweet. The hotel itself is beautiful with a rooftop lounge/pool area; the view of Diamond Head was amazing!
Cons: We definitely got the short end of the stick with the standard room being so small. Next time we'll look into getting a bigger room.
Excellent
8,0
Pros: Nothing fancy, but clean and close to the beach and park. Also, you can score choose by free parking in the park too.
Excellent
8,0
Pros: The room was still neat and clean for as old as it is. I am looking forward to seeing the makeover this summer. The staff were all very friendly and helpful.
Excellent
10,0
Pros: The staff was so friendly and helpful. Hotel was big enough to be nice, but still small enough that the staff recognized who you were and spent time with you, not rushing on to help other people. The concierge was extremely helpful and the valets were very good catering to my needs.
"Located in Waikiki, this spa hotel is within a 15-minute walk of Ala Wai Yacht Harbor, Hawaii Convention Center and Ala Moana Beach Park. Magic Island and Waikiki Beach Walk are also within 15 minutes. "
Overall 8,3 Excellent
Based on 496 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Pros: Loves having a kitchenette ... very well stocked ..be sure to select the upgraded /newly remodeled rooms
Excellent
8,5
Pros: Good location, with big rooms and kitchen which was a big plus even for couples. The valet parking was very efficient as well. The trolley stops by outside which was really convenient.
Cons: The elevator was too old and slow, there was too much waiting to do.
Excellent
8,8
Pros: You can’t beat the view - this is our 7th or 8th stay at the ilikai Also great value The extra things like beach towels & beach chairs and having a kitchen is fabulous
Cons: Not as cheap as it used to be but still great value
"Located in Waikiki, this beachfront resort is in the entertainment district, just steps away from Royal-Moana Beach, Waikiki Beach and International Market Place. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes. "
Overall 8,2 Excellent
Based on 570 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Excellent
8,0
Cons: The pool is very small, opens late and closes early. The beach umbrellas $50 a day and also close too early. One or the other should be open at least till sunset.
Excellent
10,0
Pros: Location was amazing. Staff were very friendly!
Cons: Pool is not the nicest.
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
9,7
Pros: Pretty much Everything!
Cons: Pool and beach seating was very limited
Excellent
10,0
Okay
4,8
Excellent
8,5
Excellent
10,0
Excellent
8,2
Excellent
8,5
Excellent
8,2
Excellent
8,0
Excellent
10,0
Pros: Everything
Cons: It was very crowded with a lot of people.
Excellent
8,8
Pros: Facility went out of its way to accommodate us.
Cons: House cleaning. Had to call 3 times to get sheets changed
Excellent
8,5
Pros: It’s beautiful with great location and super friendly staff
Okay
5,7
Pros: The location and retention of the old architectural features in the lobby.
Cons: The rooms were average at best for a Westin. Everything was a bit dated.
Excellent
10,0
Pros: I loved it all. Room was comfortable. Great location. Beautiful hotel.
Excellent
10,0
Pros: From the moment I walked in the door, I fell in love with the old beach vibe. The understated luxury just oozed from the place. The staff was amazing and always attentive to our needs from dinner plans at check in, offering a hospitality suite after check out because we had a late flight. Truly amazing experience and 100% worth the price tag!
Excellent
10,0
Pros: Every member of staff was outstanding! Great location.
Okay
5,7
Pros: The food was excellent The bed was very comfortable The room was very clean The front desk staff were on top of it
Cons: The room was over-priced for its size and location/view The hostess at the restaurant told us we had to wait 30 min for lunch sitting but didn't tell us we should have made a reservation so when we lined up at noon she told us we'd have to wait another 30 min Too much furniture in my hallway. Not elegant
Excellent
10,0
Pros: The staff were incredible and helped so much. Our flight was leaving late at night and they let us use a hospitality room to shower and get cleaned up before we left for the air port. The staff at the restaurants on property were fantastic, epically Omar at The Beach House. It's a quiet gem in crazy Waikiki.
Cons: Nothing.
Good
6,5
Good
7,1
Pros: Great location with great views. iPad in the the room was a cool touch
Cons: Considering the cost of getting a room at Moana Surf, I expected the room facilities could be upgraded (ie...shower and other parts of bathroom
Excellent
10,0
Pros: Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists
Good
7,4
Pros: Location was great and staff was friendly.
Cons: The rooms are a bit run down because of how old the hotel is. The lobby confuses you because the upkeep in the main areas are beautifully kept. Housekeeping does not do a thorough job. Stains and disgusting mildew in the toilets. Would not stay here again.
"Located in Waikiki, this beachfront resort is connected to a shopping centre, just steps away from Royal-Moana Beach, Waikiki Beach and Royal Hawaiian Center. International Market Place and Waikiki Beach Walk are also within 10 minutes. "
Overall 8,1 Excellent
Based on 414 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,8
Excellent
8,5
Good
6,0
Pros: on the beach
Cons: They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
Excellent
9,1
Pros: Really good rooms and service.
Cons: The gym was not good!
Excellent
9,4
Pros: Historic, iconic hotel, still the best
Cons: Nothing
Excellent
10,0
Excellent
8,8
Excellent
8,8
Excellent
9,4
Pros: Location and service
Cons: So many kids and not enough chairs and umbrellas by pool
Okay
4,2
Pros: The beach the ambiance
Cons: Everything else
Good
7,4
Good
7,4
Excellent
10,0
Pros: Excellent location for beach access, shopping and dining.
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us.
Cons: This space intentionally left blank. :-)
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,2
Pros: Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids.
Cons: AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
Good
7,6
Pros: Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor.
Cons: Pool attendant was rather rude.
Excellent
8,8
Pros: The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location.
Cons: Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
Excellent
10,0
Pros: Elegant surroundings, friendly staff, excellent location. We are glad we booked with the breakfast plan because the buffet with “Royal” options was awesome.
Cons: I’m a Starwood member and was told at checkin that I’d receive a 10% discount on restaurants, spa etc at the Royal as well as the affiliate hotels. The gentleman said it would be deducted from the final bill; however, at checkout no discounts were applied. I questioned this and was told I needed to present my card at the time of each service and the deduction was not automatic. The bad info I received at checkin cost me at least $60.
Excellent
10,0
Pros: Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices.
Cons: Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
Excellent
9,4
Pros: Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us.
Cons: Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
Excellent
9,7
Pros: The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down. Rooms were very comfortable
Cons: This place is expensive, it really helps to be in the mindset that you aren't bargain hunting when you stay here. If you are here in peak season and want to take advantage of beach chair or umbrella rentals you may want to book them before you are onsite.
"Located in Waikiki, this beachfront resort is connected to a shopping centre and within a 5-minute walk of Kuhio Beach Park and International Market Place. Honolulu Zoo and Waikiki Aquarium are also within 15 minutes. "
Overall 8,1 Excellent
Based on 1 269 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Everything
Cons: That we had to leave so soon haha
Good
7,4
Excellent
10,0
Okay
4,8
Pros: Nice and clean modern bathroom
Cons: Beds were just awful and uncomfortable... Spa was not a high value experience
Excellent
10,0
Excellent
8,5
Okay
4,5
Excellent
10,0
Pros: Large rooms. Comfortable beds. Superior shower. Great service. Breathtaking views. Outstanding amenities.
Cons: What didn’t we like? Having to leave and return home.
Good
7,7
Excellent
8,0
Okay
5,7
Pros: The room
Cons: All the fees
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
8,0
Pros: We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment.
Cons: The pool is small for the size of the resort but we had the beach so we made it work for ourselves.
Excellent
10,0
Pros: The staff was super friendly and very helpful! We forgot to bring a stroller and they were able to loan us a stroller during our stay. There was something wrong with our room, but they managed to fix it right away. Had such an amazing stay would definitely recommend!
Cons: Something that was a bit confusing was how to order room service. We managed to bring food from Swim that was To-Go so that was the route we took instead of room service.
Okay
4,8
Pros: Convenient locale . Beds comfortable .Staff friendly.
Cons: Room was dirty , building infrastructure in dire need of serious renovations . Poor TV connectivity. Poor food choices for such a large resort. No longer worthy of the Hyatt brand & reputation
Good
6,3
Pros: It has pretty nice view and close to beach.
Cons: I booked the room which has king bed and ocean view. But when I visited hotel there was no room of right that. I heard that my wife and I gotta stay 2 single bed inspite of we were in honey-moon. Staff in hotel told me "We do NOT guarantee the room type whatever I booked the room via Kayak." I claimed 3 times but nothing changed. Finally we spent more money($25 per night) to upgrade king-bed room. I wanna say u guys going to stay this hotel "They do NOT guarantee the room type."
Okay
4,8
Pros: In the centre for everything . Good clean rooms
Cons: To expensive the hotel charge extremely high prices for everything.
Excellent
9,6
Pros: King size bed, quiet/clean room, n location perfect walking distance yo beach n shops
Excellent
10,0
Pros: I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
Excellent
8,0
Pros: I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time.
Cons: I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.
Good
6,2
Pros: The bathroom had a bidet!
Cons: Noise, overpriced, busy, the shops on site staffing was unfriendly, too service food was horrible and they only serve till pm
Excellent
10,0
Pros: Great value. Booked after Airbnb didn’t work out and it really was a vacation saver. Nice rooms, great beach across the street, helpful staff, plenty of shopping and excellent restaurants nearby. Amazing gym too.
"Nestled on the beach, this Waikiki hotel is just steps away from Kuhio Beach Park and Waikiki Beach. International Market Place and Royal Hawaiian Center are also within 10 minutes. "
Overall 8,1 Excellent
Based on 920 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Good
6,5
Pros: Well maintained. Unique hotel. Great location with some decent beach toys included.
Cons: Cramped driving around lobby with poor parking setup. Small room but space was well utilized. Visually older and smaller from the outside.
Excellent
8,8
Pros: Great location! Great building! Cleaning staff super friendly and professional. Loved the decor and movie rental feature.
Cons: Loud slamming doors. Check-in lady was rude and short with me. Ice only at the front desk? Weird.
Excellent
10,0
Good
6,5
Okay
4,2
Okay
5,6
Pros: Very noisy at all hours. Lot of echoing from hallway, doors that close loudly, and noisy elevators. Lobby outdated. Location was across the street from the beach. Rooms were clean, but small.
Cons: Constant noisiness.
Excellent
10,0
Pros: Location, location, ....rooms were great, views were great, staff was very responsive and helpful
Okay
4,0
Pros: Front desk went out of their way to help us with whatever challenge we had
Cons: We received no room service whatsoever.
Excellent
9,1
Pros: The staff was friendly, the view was amazing.. eggs n things downstairs is sooooo yummy.. so easy to cross the street and rent an umbrella and chair by the banyan tree.. Paradise for Waikiki..
Cons: Nothing.
"Located in Waikiki, this hotel is within a 5-minute walk of Royal Hawaiian Center, International Market Place and Waikiki Beach Walk. Waikiki Beach and Honolulu Zoo are also within 1 mile (2 km). "
Overall 8,1 Excellent
Based on 567 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Excellent
9,7
Pros: Location & value.
Cons: Parking in Waikiki was expensive.
Okay
4,2
Excellent
9,4
Excellent
8,0
Pros: location close to everything ........
Cons: honestly I don't have anything negative to say. I would stay there again.
Excellent
10,0
Excellent
8,0
Excellent
8,2
Pros: Location
Cons: Bed was really small
Excellent
9,1
Excellent
10,0
Pros: I loved this hotel. It is very clean, very professional, they give a lot of attention to the small details. Housekeeping does an excellent job as well as the front desk people. I did not want it to leave. I will stay there in my future trips
Cons: Everything was perfect
Excellent
10,0
Pros: I enjoyed 2 nights here and then looked for a bit more savings. I actually went to 3 other hotels in the 100-150 range and looked at their rooms. Nasty. Old, outdated, musty, mildewed... the Shoreline Waikiki is not fancy, but it sure is clean and smart. So I went back and rented another room for 3 more nights. Rooms are small. Rooms were clean! First room, on 6th floor, was a tad shinier and newer than second room I rented on 5th floor. I suppose it had seen less traffic. Hotel staff was friendly, there's coffee and iced tea downstairs, there's a simple but clean and effective pool on the roof. All the design/remodel choices are one smart notch above budget. Hotel is a few feet off of Kuhio, in the midst of the Waikiki tourist district. Beach is a 5 minute walk. No complaints at all. Heartily recommended.
Cons: Hotel taxes in Waikiki are high, so a $119 room bills out at just under $135.
Excellent
8,8
Excellent
10,0
Good
7,4
Pros: Staff was nice, facilities were mostly clean, and you can't beat the price
Cons: The floor was dirty, the room was small, the chair was rusty.
Good
6,3
Pros: The only thing I like is the location and have to say : you pay for what you get.
Cons: Serious construction going on with their lower level restaurant, best to stay out of lower floor. I stay at 5th and still can hear the noise, start as early as 8am in the morning. Better to check and make sure they construction is finish before you make your decision, or demand upper floor room. The house keeping was horrible, 3 straight days without reloading the shampoo and facial towers... no washing cups, no wiping the table.. overall house keeping quality is poor.
Good
6,2
Pros: The location was great! Right in the middle of the shopping area.
Cons: We didn't like how one of the staff was very rude to us. I felt I was bugging her with my questions. Our room key didn't work and I asked for a new one and she rolled her eyes at me.
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Overall 8,0 Excellent
Based on 1 614 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4,8
Pros: The location was super close to everywhere I needed to go
Cons: They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper. It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.
Excellent
8,2
Excellent
10,0
Okay
4,5
Excellent
9,7
Excellent
8,0
Good
6,2
Pros: The room was nice, needs better lighting.
Cons: Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.
Good
7,1
Excellent
8,0
Pros: Clean modern hotel
Cons: It's a ways from Waikiki beach
Excellent
10,0
Pros: Very convenient to Ala Moana Shopping Center
Excellent
9,7
Excellent
9,7
Excellent
8,0
Excellent
9,4
Good
6,0
Pros: Near beach and mall
Cons: owned by private owner, but not revealed until check in. bathtub drain clogged while taking a shower - standing in 2/3 inches of water, could not shut water off completely after taking a shower; wall lamp was broken, hanging to the left, did not turn on; clock/radio could not be reset; after hours, so no maintenance available until the next day. deceptive practice booking a room at Ala Moana hotel and finding out at check in it was privately owned. It would not have mattered if the room had been checked to ensure it was ready for occupancy. the room was booked four months in advance, so very disappointing.
Excellent
10,0
Pros: Great staff. Great location.
Cons: Can't think of anything.
Excellent
8,8
Excellent
8,0
Excellent
9,7
Good
6,0
Cons: Tiny tiny tiny rooms. Not even a desk chair.
Good
6,0
Excellent
10,0
Excellent
8,5
Good
6,0
Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
Cons: I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
Excellent
8,0
Excellent
8,0
Pros: Convenience of shopping and dining. Staff was friendly. Semi walking distance to Ala Moana State Park.
Cons: Single rooms in Kona tower where a bit small and a little outdated. Rooms could use a good deep cleaning. Couch in room had stains on both cushions. Carpets are in need of shampooing..
Excellent
10,0
Pros: Connected to Ala Moana Center
Okay
5,1
Excellent
10,0
Pros: Very close to Ala Moana shopping center and very clean rooms
Cons: Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
Excellent
10,0
Okay
4,5
Pros: Room was clean
Cons: The room was overpriced No room service Breakfast was shocking and expensive
Mediocre
2,0
Pros: Nothing at all
Cons: The staff, the price also we waited in line to check in for over an hour.
Excellent
8,5
Pros: Walk to Ala Moana Shopping Center, Waikiki, multiple beaches, on main bus line to other shopping areas
Cons: Not luxury accommodations but convenient!
Excellent
8,2
Pros: Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit.
Cons: Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.
Excellent
10,0
Pros: Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!
Excellent
9,1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
Excellent
8,5
Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Cons: Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!
Good
7,7
Pros: Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel.
Cons: Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.
Mediocre
2,0
Cons: Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
Good
7,4
Pros: Great location if you want to be walking distance from the Ala Moana Shopping Mall
Cons: Woke up early to machinery noise, this may have be temporary
Mediocre
2,8
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
"Located in Waikiki, this beach hotel is within a 15-minute walk of Ala Wai Yacht Harbor, Hawaii Convention Center and Ala Moana Beach Park. Magic Island and Waikiki Beach Walk are also within 15 minutes. "
Overall 8,3 Excellent
Based on 32 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
"Offering direct access to the beach, this Waikiki resort is in the entertainment district, steps away from Kuhio Beach Park and Duke Kahanamoku Statue. International Market Place and Honolulu Zoo are also within 10 minutes. "
Overall 8,0 Excellent
Based on 253 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Good
6,0
Pros: I liked the location. It's right next to the mcdonalds if you're hungry for a cheap meal, especially if you don't want to spend $35 for the breakfast buffet that they offer at the hotel. But if you get a free deal for the breakfast buffet if you book through Expedia or a third party website , it's definitely worth it. There's a parking garage connected to the hotel but it'll cost you $25/night. It's also super close to the Hyatt and international market. And the beach is 1 min walk. You just have to cross a stoplight. Diamond Head and the zoo are close too. I would uber to diamond Head if it's later in the day cuz parking can go fast. But the zoo is walkable.
Cons: There's a hidden resort fee that you pay $20 a night for. But my question was, where's the resort? The clerk was like, "this is the resort." But he wasn't clear that the "resort fee" included beach towels and beach chairs. There's a LOT of construction going on. It doesn't bother me so much, but it might bother you. There's no pool, but the hotel does have access to the Hilton's pool next door. But I was just swimming at the beach the whole time. All the "resort" amenities are basically under construction/refurbishment- like the aquarium with restaurant and tennis courts. So the only thing was I was paying a resort fee when the stuff for the resort aren't even available. I feel like they should have just waived the resort fee.
Excellent
10,0
Pros: I LOVE the new renovations they are doing here. I really enjoyed my stay and will be back for sure. Comfortable beds, great showers, beautiful views. Friendly staff ! It was wonderful.
Cons: The 35$ breakfast cost. It was a surprise to me to pay that much for breakfast.
Okay
4,8
Excellent
10,0
Excellent
10,0
Cons: Toilets are little old and there is no AC
Excellent
8,5
Excellent
9,7
Good
7,4
Okay
4,3
Cons: For the money not a nice hotel room. I would not consider it a 3 star hotel, more like a 2.
Excellent
9,4
Pros: When you go to Wikipedia and look up Waikiki, there is a picture of THIS hotel! If you book an Ocean-front room on a higher floor in the Eastern-most tower, you'll have the classic view most can only dream of from your balcony or even inside the room. Besides the obvious beach across the street, within a few blocks walk, you'll find dozens of restaurants and high-end shops, as well as the Honolulu bus transit line. Timely response to the only need we presented was commendable. Wifi worked well, also.
Cons: Room service neglected to replace the coffee pod on one of the days the room was cleaned. We didn't notice until the following morning when it was time to make coffee. When visiting the fitness room, one of the two elliptical trainers had a broken display. This made it impossible to use in any mode other than manual.
Okay
4,2
Cons: I booked this room for my elderly parents for their first vacation in Hawaii. Paid for a partial ocean view room, and got only a slice of ocean. They were given the worst room possible in that category. AC unit outside room was extremely loud which made their sleep miserable. I feel sorry for them and regret booking this hotel. But the damage was done.
Excellent
10,0
Excellent
10,0
Pros: Location, people and hotal interior is awesome ~
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
9,7
Good
7,7
Pros: Location! Great view and clean
Cons: Outdated decor is easily overlooked for a clean low priced room
Excellent
10,0
Excellent
8,5
Okay
5,1
Excellent
9,6
Pros: The view was amazing.
Excellent
9,6
Pros: I liked the location of the hotel and the area around it.
Cons: There was a lot of people staying whhich even though it had multiple elevators it took a long time to get from floor 1 to 31.
Excellent
8,5
Excellent
10,0
Pros: It was so close to the beech and shops
Excellent
8,2
Excellent
8,5
Pros: After a chaotic wedding week this place was just what I needed. The bed was fantastic. I hadn’t slept that well in months!
Cons: Long check I lines after 2 pm
Excellent
10,0
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Cons: Nothing; we have no complaints.
Excellent
8,5
Pros: The hotel is newly renovated and less than a 5 min walk to the beach Love the pool And lot of all love their customer service. Renee went above and beyond to make sure we were well taken care off Great breakfast The aquarium was really fun for our kids along with the pool.
Cons: Our refrigerator broke on day one but they were good about replacing it The parking is expensive $30 a day as is the breakfast buffet $35 per person Wish the kids pool was heated The Morimoto restaurant customer service was disappointing as they kept saying the chef was there so we made multiple reservations and yet every time we went they came up with some excuse as to why we could not meet him. A great way to make money
Excellent
8,0
Pros: The updated room was very nice. We stayed on the 37th floor and we had a fabulous view of Diamond Head and the beach. The beach is literally right in front of the hotel. The location is great. It is within walking distance of everything you need. This hotel is a great value for the price. Overall, I would definitely stay here again.
Cons: The lobby needs to be updated. It was clean but the decor looked like it was from the 80's. They need to update it like the rooms. The elevators were a bit of a hassle. There were 4 of them and one was not working. The ones that were working seemed to have a mind of their own at times.
Excellent
9,1
Pros: Love every second of my stay. The staff was very accommodating. Whether you're a visitor from another state or country, they treated every guest equally. And we were visiting from another island. My favorite was the huge Aquarium and the swimming Mermaid.
Excellent
9,7
Pros: Everything! Especially the Beach/Waterfront! It was walking distance from the hotel and EVEYTHING else...Love it. I booked this trip as a father's day present for my husband and to celebrate our 31st wedding anniversary...loved everything!
Cons: No much....
Hilton Hawaiian Village Waikiki Beach Resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools including the 10,000 square foot Super Pool. The resort offers a variety of restaurants and shops. Daily cultural activities include lei making and hula lessons. Morning exercise includes yoga and aerobics. The full-service Mandara Spa is open daily, access to the fitness center is complimentary. Water activities include on-site surfing lessons, snorkeling, stand-up paddle board, kayaking and catamaran sailing from our Port Hilton. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering stunning resort or oceanfront views. The Ali’i has its own private pool terrace and fitness center. The resort offers 150,000 square feet of indoor and outdoor meeting space, a U.S. Post Office and business center. Hilton Hawaiian Village is a non-smoking resort.
Overall 7,9 Good
Based on 2 583 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
8,5
Cons: Bathroom had a sliding door and no fan. No privacy.
Good
7,7
Excellent
9,4
Excellent
8,0
Pros: For a large business convention the facilities were a bit hard to navigate.
Excellent
10,0
Good
6,0
Pros: It's on the beach
Cons: Too expensive
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
9,4
Pros: Hotel staff, bars, main pool, being right on the beach. I had requested Diamond Head view with the package I bought, and found that I wouldn't get that on arrival BUT the guy that checked us in did find one albeit on a much lower floor but still fantastic view and that made my 50th birthday very special. Drink pricing different in different bars! The resort fee baffles me, no idea what that is actually for. Staff were great and the Pronto Pickle was a life saver after a very full day of sightseeing and touring! Great staff in there too, and we could take hot food to the room with a couple of drinks from the ABC! :o) sitting on the balcony watching the sun go down. Nothing better.
Cons: Check in seems an incredibly slow process and there's little point to the 2 lines for HH members. However, the staff do not let you leave the check in without ensuring you have every bit of information you could want. All very patient staff. Pricey hotel, resort fees, and parking fees, and beer! However, the cost of cocktails were a welcome surprise! The pools are all in the shade by 5pm, which is such a shame.
Mediocre
3,7
Good
7,7
Cons: A/C had a limiter,
Excellent
10,0
Excellent
8,8
Excellent
8,0
Cons: Too crowded for the fireworks! The waiting area in the spa in the Kalia tower was dirty.
Excellent
10,0
Excellent
8,5
Pros: The bed was very comfortable, the toilet and bath were very nice. Staff was nice. During our visit it sounded like 3 people banging on our door yelling then ran away... The television was nice but the instructions to use the ps3 weren't clear, a suggestion would be to add more hot tubs bc the closest one to us was on the other side of the resort. The staff was kind enough to let us check out later, free of charge but have yet to here back about the refund for parking since we took and uber and did not park in or use the garge. Overall I look forward to staying again.
Cons: We could only find 2 hot tubs in the same area on other side of resort. Have more towels in each room. Give me a receipt or confirmation email that I was refunded for the parking I was charge for when at the beginning of our stay but ended up not using.
Excellent
8,2
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: Very nice and comfortable hotel. Exceptional staff!
Cons: Nothing negative to say about this hotel
Good
6,0
Cons: We wanted to get away for the weekend in our city so we stayed at the Hilton. They did not offer any specials for locals which was a little disappointing. The handicap elevator near the garage was broken which greatly affected our comings and goings from the car with a wheelchair and a stroller. The room was nice and quiet and clean but the elevators were hectic and small. The pool was nice, but I noticed trash and junk in the bushes. The lifeguards were good but they would yell "HEY, get down", from across the pool. I guess they had forgotten that the kids were also paying guests. Public pool lifeguards are more polite and quiet. It was not as relaxing as I had hoped and just because of the inconveniences and yelling and high traffic in the elevators.
Excellent
9,3
Pros: Great Beach location. Many restaurants.
Cons: The hotel surcharge $30 on the top of the bill.
Excellent
8,0
Pros: The open air layout was so nice. Our view was incredible, beautiful ocean view. Loved the shops and convenient location.
Cons: Our original room was not very nice. Need an update and view and overall feel was horrible. But they upgraded us to a much better room with no hassle.
Excellent
8,6
Pros: The best location and beach on Waikiki. The best pool deck with sunset and fireworks view.
Excellent
9,6
Pros: I super like the ambiance a lot, especially at night entering the village hotel. Enjoyed & appreciate the fireworks, so cool to watch it that close at the beach. Enjoyed the village atmosphere. Super like our room with the ocean view. Very family friendly atmosphere. .I wish we'd stayed longer.
Cons: At every hotel I'd been to, it's customary to be greeted & gets assistance to take out your luggages. We saw 2- 3 bellman at that time standing by the lobby. We only got help after we checked in.. otherwise rest of the stay was much better & more attentive. Most of the Taxis can be very aggressive, sometimes has no regard to the hotel guest going back to the hotel. The lobby is a traffic jam area for cars & shuttle, because the Taxis tries to squeeze themselves. I wish they have a designated place to ride or alley for taxis .
Excellent
8,0
Excellent
10,0
Pros: Everything
Cons: Nothing
Excellent
8,2
Excellent
10,0
Good
6,0
Okay
5,1
Cons: The inclusion of the mandatory and deceptive "resort fee" tainted my entire experience at the Hilton Hawaiian Village. The "resort" amenities offered no additional value to me yet were not optional. What's more, the one "resort" amenity that I did use, wireless Internet, was terrible and unusable; just loading Gmail timed out continuously. I ended up using my phone as a hotspot because it had better throughput. The charge for parking was yet another bait-and-switch and was not included as it is in other hotel's resort fees. As a matter of principle I will not recommend this hotel to others nor stay there myself if Hilton continues this deceptive practice.
Excellent
10,0
Excellent
8,0
Good
7,4
Good
7,7
Excellent
8,5
Pros: Great location to enjoy Waikiki with great pool and beach options. Staff were friendly.
Cons: Diamondhead Tower is a little outdated, basic but clean.
Excellent
8,8
Pros: Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent!
Cons: The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
Excellent
8,2
Pros: Excellent location! Staff was amazing. Lots to do at the resort. Be sure to catch the fireworks on Friday nights.
Cons: Resort needs an update to rooms badly. Really showing signs of wear and tear.
Excellent
10,0
Pros: Bed very restful and room was nicely appointed and clean.
Excellent
9,1
Excellent
10,0
Pros: The hotel amenities are amazing with many stores, coffee shops, pools and restaurants. It is on the best beachfront in Waikiki- many of the other hotels have only a small section of beach. The views are incredible. I liked that you can bring your own beach chairs and umbrellas rather than rent them daily.
Cons: There is no room service
Excellent
8,0
Pros: Beach front, shops, location
Cons: I was in diamond head tower. 2 nights we did not have water running at all in the shower/bathroom.. It took the hotel hours and hours before we could take a shower
Excellent
10,0
Pros: Location, staff, super comfy beds!
Excellent
9,4
Pros: Nice location and relaxing
Cons: The pool should stay open until midninght
The Modern Honolulu luxury hotel offers 345 stylish guestrooms, highlighting the glittering city skyline, moored yachts in the harbor, and spectacular ocean views. The Modern Honolulu, a cosmopolitan lifestyle hotel, blends personalized service; sexy, stylish spaces; and an alluring atmosphere to deliver an uncommon Hawaiian experience. Many guest rooms offer a private terrace where you can enjoy breakfast in your plush robe. The Sunrise Pool is the perfect place to relax while indulging in a signature cocktail or bask under towering palms at the Sunset Pool. Round out the day with a pampering treatment at the hotels revitalizing spa.Mahalo for your understanding and continued support.
Overall 7,9 Good
Based on 518 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
10,0
Excellent
8,0
Good
6,8
Excellent
10,0
Pros: From the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra-luxury modern (but not in a cheesy, cheap way) rooms that were comfortable and expertly furnished they did not miss a spot. I would recommend it as the #1 hotel in Honolulu hands down
Excellent
8,5
Pros: Staff helpful though it did take half hour to find the reservation. Clean and extra nice room. Primo location
Cons: Very pricey even for Waikiki. Extra loud bar area
Okay
4,0
Pros: The view was beautiful, valet staff were great.
Cons: Resort fee not presented at check in, expensive parking. Staff very unaccomodating for early check in. Asked us to call multiple times throughout the week, up to the actual 3pm check in time which we were asked to wait for our room anyways, while others in line after us were getting their room keys. A double room was booked via Kayak but wasn't available at check in so we were given an "upgraded" suite with a sofa bed. The mattress pad was stained with urine and the linens were not the cleanest. The furniture is all white so stains were noticeable on the pillows. Felt very dirty. Very disappointed in the service of this hotel under their new mainland management.
Excellent
10,0
Excellent
8,8
Cons: I will never book through Kayak again. I accidentally booked my hotel for one night too long. I didn’t realize this until checking in. Even though the hotel said they would not charge for the extra night because I clearly wasn’t staying there, Kayak refused to work with the partner to refund me. This was an incredibly frustrating customer service experience.
Excellent
8,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
9,4
Pros: I liked that the hotel was located near the harbor. A short 1 mile walk form downtown Waikiki and not too crowded with many surrounding hotels. Definitely an adult resort, although I did see a few kids. Staff was super friendly, views of the marina and ocean were great. Access to the beach just a short walk although from beaches on O'ahu this was the worst strip of ocean I visited. I'd suggest staying here and enjoying the beach elsewhere. Liked the details of the ukulele, sea shells and sarongs as décor. Room was ready early. Room was quiet and simply decorated with all white giving a feel of space. Clothes line in the shower for wet swimsuits was a plus!
Cons: The hallways were VERY dark and room numbers a bit tricky to see. Valet parking only at $35/day.
Excellent
10,0
Excellent
10,0
Pros: Staff was excellent
Cons: Beds could have been more comfortable
Excellent
10,0
Excellent
10,0
Excellent
9,7
Pros: The Modern is off the beaten trail and appreciated how relaxing the atmosphere was. The pool area is beautiful and calm, and if you need to relax further the sunset pool is just the ticket. All restaurants and bars are excellent in the Modern too.
Excellent
8,2
Pros: Comfortable bed, great location- close to shops, beach, marina and restaurants
Excellent
10,0
Pros: Love it. Honolulu is known for old resorts and hotels. Modern's building isnt really new, however, all the internals have been renovated so that it feels "modern". Great stay for young hip couples.
Cons: Parking is a little expensive. $35 and they charge you everything you get your car in and out. Other than that, we had an awesome experience.
Excellent
10,0
Pros: I love everything about The Modern Really cool friendly atmosphere, all the staff are super nice. The room is very clean, modern, crisp, has pretty of room. Our partial view room had a nice balcony and as suggest had views to the left of the water. Great TV and selection of channels, coffee maker. Very well sound proofed Bathroom is large, great shower. Room service is fantastic, actually its the same menu available in the pool area, perfectly prepared and very high quality. The pool areas and bars are amazing The is away from the Main part of Waikiki, overlooking the marina, making it less busy and more relaxing Do yourself a favour and book in
Cons: Not sure, maybe the bed is a little firm. Just being picky
Good
7,1
Pros: Beautiful hotel. Study bar is nice with good cocktails, rooms are nice and housekeeping is good. Difficult to find space at pools and they don't have chairs on the beach. During peak times like Christmas / NY it makes it tough to secure space. Service at the restaurant by the pool was very slow. Painfully slow... I would return but challenged to stay there again @ $500/ night unless everything is perfect.
Excellent
9,7
Excellent
9,4
Okay
4,8
Pros: The location was great
Cons: This property was aquired by diamond resorts and is the next step in scamming a new demographic. https://www.thestreet.com/story/13624491/1/is-apollo-returning-to-its-junk-roots-with-its-acquisition-of-diamond-resorts.html
With a stay at Park Shore Waikiki in Honolulu (Waikiki), you'll be a 3-minute walk from Honolulu Zoo and 6 minutes by foot from Waikiki Beach. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.
Overall 7,8 Good
Based on 41 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Good
7,3
Good
7,7
Pros: Friendly staff, great location.
Cons: Lacks a fitness center and the pillows and towels were standard.
Excellent
8,0
Pros: Very close location to beach and stores.
Cons: The amenity fee. This should be included in the hotel cost.
Good
6,0
Excellent
10,0
Pros: Comfortable beds. Great view and right across from beach. Staff was friendly and accomodating.
Cons: Could use thicker pillows though.
Excellent
8,2
Excellent
10,0
Good
6,2
Excellent
10,0
Pros: Unbeatable location in Waikiki. Our room had a great view of both Diamond Head and the beach. The staff was friendly and accommodating. The bed was comfortable. Best shower head ever!
Cons: No use of the pool after 6 p.m. is a ridiculous policy.
Excellent
10,0
Pros: I really enjoyed the peaceful and quiet location, Its the last hotel on the main drag, right next to the zoo and open grassy spaces that feel a bit more removed from the hustle and bustle of the area. I also really enjoyed the morning yoga sessions - what a great way to start the day!
Cons: Parking is expensive. Next time I think I'll taxi or Uber from the airport.
Good
7,1
Pros: Location is great, pricing is competitive. I’ve stayed here 5-6 times before and always had a fine experience. Something seemed off this trip, perhaps bc the place was going through new management the day I left.
Cons: Shower temp was never warmer than luke for the entire five days. Pool had to be closed and drained for a day. Internet service went down my last day with a simple “sorry” from the front desk.
Excellent
10,0
Pros: Great location, close to lots of activities like the zoo, aquarium and beach. Staff was very helpful and accommodating to our needs and although it was a short visit, staff remembered me by name.
With a stay at Aston Waikiki Beach Hotel in Honolulu (Waikiki), you'll be within a 15-minute walk of Honolulu Zoo and Ala Wai Golf Course. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Overall 7,2 Good
Based on 231 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Groups
- Solo travellers
Excellent
8,0
Good
7,1
Pros: Good location
Cons: Rooms need updating. Ceiling in bathroom leaked. Staff was very helpful and addressed the problems.
Excellent
9,7
Pros: All of the staff was helpful and pleasant
Cons: It's time to upgrade the bathrooms.
Excellent
8,0
Okay
5,1
Pros: Nothing really
Cons: Small outdated rooms with poor service
Excellent
10,0
Excellent
8,5
Excellent
10,0
Mediocre
2,0
Pros: The location
Cons: Was getting kicked out of my room,
Okay
4,2
Pros: Good location. yeah, that's it. and there's tons of other hotels on the beach. I would elsewhere other than Aston brand seeing how they're managed.
Cons: Staff was not organized and not caring. They gave key to our room to other guests. I don't know if it's good or bad we were in the room at the time. Assuming they only did it once. A hotel employee even tried to let people in. Hint - new, empty rooms don't have the Do Not Disturb sign hanging on the door. They called us twice after 11PM trying to sort out their mistake in booking.. I complained to staff, no reaction. When i was checking out, they didn't ask how my stay was, otherwise i would've complained again. BTW, there were 4 workers just standing there when i checked out, so it's not like they were rushed. Small gym, small pool, big resort fee. Still have to pay $30/night for parking. Make sure you add $60+/day to your expected price your paying. Two sets of keys stopped working at the same time. they claim they both got demagnitized. 2 sets of keys kept in separate places at the exact same time? they screwed up. They didn't clean the room every day, even when empty from 6am-12. Bathroom stank of mildew. Safe didn't close reliably. Hair dryer only worked on 2 of 3 settings. We didn't get our welcome bag of sunscreen until second day of our stay, again pointing out they screwed up in the system. Refrigerator froze all liquids inside, not just in the icebox. No way to adjust it. Lots of drunk biker gang guys at the pool bar at night. They staggered into our private party. They have a weird elevator system where you have to press your room key and punch in the floor outside the elevator. there's no buttons inside. and you can't go from the rooms to the ground level. you have to stop at the 3rd floor in either direction. The first day i was confused and i asked the staff how to get to the ground floor, he told me i had to valet. i said i just want to get to the parking area and he just kept telling me i have to valet and pointed to the lobby. Elevators were broken every night.
Excellent
10,0
Excellent
8,5
Pros: Location, amenities and the bars
Cons: A little dirty and dated
Okay
5,1
Pros: Location is good.
Cons: The actual room we are staying in is smallish and dated, but the location is pretty decent - south end of Waikiki nearer to Diamond Head. Probably rates as 4 stars, but I have to demote it because of the aggressive timeshare people patrolling their lobby to intercept guests. After a long 13+ hours of travel, we arrived exhausted to be greeted by a young lady literally right off the elevator opening onto the lobby floor. She promised to help us get settled and seemed to be someone with the hotel. In fact, she works for Diamond Resorts, a company trying to re-brand timeshare scams into modern points-based vacation packages. What we thought was the hotel helping us get checked in and settled turned into a sales pitch about discounts on various tours, etc. if we just attended a presentation the next morning. The presentation was pitched as 2 hours, and no obligation, etc. We were pretty dazed from the travel and they were talking about saving hundreds of $ for a short presentation, so we agreed to this. You can (and should) google Diamond Resorts and educate yourself about them, and that's another story. We didn't buy anything, but they used super aggressive sales tactics and eventually basically insulted us for not agreeing to play ball and part with several thousand dollars on the spot. Here's the rub - as I was (later) researching Diamond Resorts, some of the cautionary tales about them I read were from people ambushed at other Aston properties - Maui, etc. So, I canned my plan to complain to the manager here, because clearly they condone, if not support, the Diamond Resorts people. Not sure, they might even be owned by the same private equity firm (Apollo). So, I recommend avoiding all Aston properties, as they allow their guests to be harassed and ambushed by overly aggressive scam artists.
Good
6,0
Pros: It's clean. Great elevators. Nice room.
Cons: I need to request the receipt. It would be great if they emailed to me.
Okay
5,1
Pros: The hotel is conveniently located right across the Waikiki beach, with a lot of great restaurants and boutique shops near by. There are also big shopping centers in the neighborhood.
Cons: Other than location, Aston doesn't have much to offer. We were really disappointed at the service as front desk staffs are not so friendly and helpful. I booked a Partial Ocean View room with king size bed, but they gave us a standard room with 2 double size bed. Mandatory unwanted additional service package deals are also added with a charge. The way how the hotel operated made us feel like Aston is "Cheap".
Good
7,4
Pros: The view and location. This was its only redeeming quality! It’s priced right!
Cons: The bathrooms were small and so old and in need of major renovation! The beds were hard and the pillows inadequate!
Excellent
9,1
Good
6,0
Okay
5,7
Good
7,7
Excellent
8,0
Pros: It’s situated very well, at the end of the Wikiki strip. Not over the top, but serviceable. Maybe a bit pricy, but you pay for the location.
Cons: Not clean 100% - maybe about 89%?
Excellent
8,2
Mediocre
3,4
Cons: 100% not a 4-star hotel, 1000% would not book again. Facilities are worn, tired, and much different than advertised--rooms are bare, with damaged furniture and the advice from other reviewers about needing flip-flops for the bathroom floors? Follow it. After asking to switch rooms because we booked a king, not a double room, we were told none were available. After complaints about state of the bathroom's floor and old toothpaste globbed all over the sink, the front desk was able to "pull some strings" and landed us in the room we originally booked, with a cleaner sink and marginally cleaner floor. Other guests were listening at this point, so I suspect that helped. After being frank with the front desk about our dissatisfaction with the bathroom (see below) We finally ended up in an "Ocean View" room, which was the exact same room with the exact same problems. Rooms are spatially adequate, but only include a bed and bar-height tables with stools--nowhere to comfortably sit. Bathrooms are barely serviceable, with towel racks, shower rods, etc. visibly pulling out of the walls. Caked-on dirt in the shower made it feel vaguely unsanitary, and once-white tiled floors were full of broken tiles, and grout stained with mold? urine? dirt? left me wishing I had brought those flip flops. The entire space has also clearly been painted over and over again, adding to the college-dorm feeling. Towels are scratchy and often have stains on them, as do the sheets. The worst part of the rooms was the sliding door/window system--our own door rattled and banged whenever one of our neighbors closed their doors. I was woken up at all hours of the night to what sounded like someone trying to break into our room, when in reality someone was just stepping outside. On-site parking is mandatory valet at ~$47/day+tax, considerably higher than surrounding properties after a quick web search. Valet is understaffed, so factor +15-25 min just to get your car. You'll also be forced into paying ~$39/day+tax "Resort Fee," for which you will receive absolutely no value. Even as they advertise that this covers all manner of services, good luck actually finding the amenities to enjoy. The only info given about these is on a slide which displays for 2 seconds every few minutes by the front desk (see photos). What we found was a motel masquerading as a high-rise hotel, with rooms that made me nostalgic for my old college dorm. I will caveat that all staff we spoke to were kind and polite, if not necessarily the most helpful. Despite our complaints about the bathroom, we heard no acknowledgement about our concerns, but were just continually offered an upgraded room with a view (an ocean view does not make up for the decrepit bathrooms). Staff's positive attitudes are not nearly enough to overcome the quality of the service and accommodations offered by the Aston Waikiki Beach Hotel.
Mediocre
3,4
Pros: No breakfast uncomfortable beds very dirty gave my daughter lice
Cons: Should be Less money for what is being offered I would never go again for the experience we had.
Good
7,6
Cons: My wife fell, while holding our daughter, while getting into the pool on a very slippery first step. Two other guests told us about their similar experience during their stay. It was our first day of our vacation and my wife spent the week with a bruised spine and a big scratch. The Aston took pictures of her injury but did nothing about it.
Excellent
9,4
Pros: Location and ocean view are both perfect - get the ocean view, it's worth it. They have free sunblock by the pool!
Excellent
10,0
Pros: When we arrived the room air conditioner did not work so they upgraded our room to a king with ocean view on the 22nd floor. Beautiful sunsets
Excellent
8,8
Pros: Location
Excellent
9,4
Pros: My room was quite and clean 2 Starbucks were close and open early LuLu's was right next door Good Beach Access Tiki's is a good bar and restaurant located on the property
Cons: The in room desk was small. I was on a business trip and could of used a little more space to spread out.
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach Walk. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 5,7 Okay
Based on 85 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Good
6,3
Good
6,0
Mediocre
2,0
Pros: Nothing
Cons: Dirty, old with roaches in rooms
Mediocre
2,8
Good
6,2
Pros: The place is close to everything
Cons: Building is old. They need to remodel the facilities
Good
7,4
Good
6,0
Excellent
10,0
Pros: Everything
Good
6,0
Pros: Staff is very friendly, rooms are clean, pool is good
Cons: Rooms require paint at bare minimum, appliances are very rough
Excellent
9,7
Okay
5,1
Okay
5,7
Good
7,7
Okay
5,0
Pros: it had a stove, sheets and towels were clean
Cons: it was dirty, the shower was clogged
Excellent
10,0
Cons: The parking for kaamainas needs to be cheaper. Price is outrageous..
Mediocre
3,3
Pros: The location was good, close to beaches
Cons: Stunk, shower didn't drain, very out dated, nothing worked. Landed up leaving after 1 night and going to another hotel. Was not given refund. Would never wish anyone to stay there. I'm surprised I didn't see a roach.
Excellent
8,0
Okay
4,8
Excellent
9,4
Pros: In room kitchenette Comfortable beds Balcony Friendly staff
Cons: Parking Sucks!! $20-25/day
Mediocre
3,4
Pros: The room was so dirty and smelly
Good
6,5
Mediocre
2,0
Cons: They charged us more than we had already paid online. Nobody helped us with our big suitcases.
Good
7,7
Pros: The staff here were incredibly friendly and helpful. Location is great-awesome coffee stand out front and close to multiple bus stops and the beach.
Cons: They charge a $20 a night resort fee which pays for use of their wifi and filtered water system. In my opinion that fee wasn't justified. Also the facilities while clean and comfortable could be updated.
Good
7,7
Pros: The Ambassador Hotel has a wonderfully responsiveness staff who were willing to help. For example, our toddler locked us out of the in-room safe and a maintenance person came immediately to open it. The hotel also has filtered water machines and re-usable bottles, which I liked. The gym and laundry were good. The hotel is about a 5 minute walk from the beach.
Cons: The sliding glass window in our room was quite old and a lot of street sound came through, though this was not much of a problem when the fan was running. Overall, the hotel is in need of updating, especially for the kitchen cabinets and flooring.
Excellent
9,1
Good
6,2
Pros: Nothing
Cons: It was small and was given 3 twin size beds for my husband and I.
Good
7,0
Pros: Clean. Friendly front desk. Always willing to help.
Cons: noisy. Tour buses after tour buses. Eary in the morning. Noisy air conditioner. Locked out of room at 11:00 pm because the battery went dead onb the front door lock. Problems with TV volume. Had to call a technition who fixed it ....but it didn't work again in the morning.
Good
6,0
Pros: I liked the view and the bed
Cons: Staff doesn't know much about helping people out to learn new things here. The pool has strange hours from 10 AM to 7 PM I think they got that backwards. They overbooked me a day on my room and would not give me a refund. I'm not sure I would stay here again for the amount of money that I paid for 10 days
Mediocre
3,7
Cons: The beds were extremely uncomfortable. You can feel the springs through the mattress cover. I ended up having to use all of the pillows as additional cushion between my body and the mattress.
Mediocre
3,7
Pros: Good location, allowed us to keep car there after check out for a day tour. Lobby was nicely decorated.
Cons: Room was run down, badly needs updated. No view to speak of. Price was way too high for these accomodations.
Okay
5,7
Pros: Helpful staff Well organised front desk.
Cons: Web site dors not say the gym is very small and there is an extra charge for the Internet. $20 Also there is no tea or coffee in the room and no restaurant, therefore no breakfast. This is not good value for money compared to better local hotels. Very disappointed in this.
Good
7,6
Pros: I liked the water bags they provide for cutting down on the use of plastic bottles.
Cons: I was not impressed that I had to pay $20 a night for parking! I have never been to a hotel that did not have parking included.
Where to stay in Honolulu?
Our map will help you find the perfect place to stay close to Ala Wai Golf Course by showing you the exact location of each hotel.