Hotels near Honolulu Airport

Pros: Views were fantastic from the room. Staff were nice and friendly and very helpful.

Cons: The hallways to the room were not air conditioned and was dark. The elevator wasn’t air conditioned also. They used bath rugs in the bathroom instead of the towel floor mats. The bath rugs had stains on them. Breakfast was very expensive.

Pros: Stunning views, great infinity pool. We stayed on 31 st floor overlooking the ocean, great views and stunning sunsets. Rooms are well appointed and exceptionally clean . Whilst it’s a 20 minute walk into the lively parts of Waikiki , it is nice to be in a quieter part. 5 mins walk to the beach

Cons: Nothing

Pros: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.

Cons: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.

Pros: Wonderful staff

Cons: Beds are a bit soft. Not air conditioned coming out of room. Food options are limited in and near hotel.

Pros: Everything

Pros: Location, parking, staff. Pool definitely.

Cons: A little bright to sleep.

Pros: The room and the view.

Cons: The shuttle service.

Pros: Everything. Super friendly & extremely efficient. All the staff went above & beyond to accommodate us. Nothing was too much trouble. Room was lovely, food outstanding & great location.

Cons: Nothing

Pros: Location, cleverly clean room, great breakfast (good for two). Great view of the marina and the ocean. Nice pool area too.

Cons: None

Pros: Comfy bed

Cons: A bit too far from Waikiki Beach but free shuttle was great.

Pros: Just perfect

Pros: Great location just a 15 min walk or 5 min taxi ride away from the main tourist strip which = quieter! Service staff were excellent! Particularly the boys at the bar

Cons: Nothing really

Pros: Location , enjoyed Henry Kaliningrad at the Tropics Bar

Cons: Didn’t advice us where the smoking area was

Pros: Excellent location to access the beach and pools. Family friendly atmosphere. Comfortable nights sleep in the king bed. Helpful staff helped us with directions to attractions.

Cons: Holding deposit of $250 still pending over a week after our stay. Would love that to be returned more efficiently.

Pros: Honestly there isnt anything that sticks out that I enjoyed.

Cons: My room got changed without me knowing, booked a king room and got double beds and I had no idea until I showed up to check in. I felt very uncomfortable there and with the wildly expensive rooms I'm extremely dissapointed in the service and the lack of things that should have been included in the stay there. I mean come on even a free drink or SOMETHING would have been nice. Spent almost 1000 bucks for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and we had to leave because we hated being at that hotel. We were so excited to read online that theres a spa and jacuzzi. Couldn't use anything unless it was paid for and it was sooo overpriced too-go figure. We got a couple reflexology massages and 300 bucks later. The reflexology message is half a foot message, no pressure, and didnt go above the ankle. I asked the guy up front and he said it was a leg massage, we went on a crazy hike the day before so we were hoping to get some relief from that and there is no way that "massage" was worth 150 bucks! The jacuzzi and sauna is off limits unless you spend money and get something done at the spa, and it closes at 10, not even open for the guests to use at their leisure with a key card or something. And not to mention that when we were walking back into the hotel to go to our room, we got chased down by a security guard telling us we need to show him our room key. I'm guessing it's because we looked like we didnt belong, we are in our 20s and he probably assumed we couldn't afford to stay there so he felt we needed to be stopped. We walked to the elevator where he stood at the end of the hallway and watched us go in, probably to see what floor we were going to. I am so disappointed and now out so much money. I've only written one other bad review and that was a few years ago, I'm not one to usually do this but the experience was just awful I had to say something.

Pros: Location great, very relaxing. access to all pools in the village some with water slides close to beach and lagoon with many activities. Our 2 bedroom room was spacious and suited our family of 5.

Cons: Having to leave!

Pros: The hotel was very kid/family friendly.

Cons: The parking for overnight is really expensive! $34 a night adds up quick!

Pros: The room itself, very nice the set up.

Cons: None

Pros: It was a beautiful setting

Pros: At first was disappointed at not having an ocean view but ended up loving the "city" view - especially at night.

Cons: Too many children at every pool. They need an adult only pool or section of a pool. (And we were there during school - will be even worse when school is out).

Pros: Comfy pillows. Huge TV in lounge and bedroom. Lots of nice restaurants especially the Italian Rest. Yummy ice cream shop.

Cons: The concierges were more interested in selling time shares!

Pros: Beautiful and safe

Cons: Nothing

Pros: The slides

Cons: The property is too big, very run down, very crowded, exspensive and there are no complimentary elements for a very exspensive per night stay.

Pros: Very family friendly for young children close to food and shopping and restaurants we went to on property were very good.

Cons: For our style there were too many young children. We have a 16 year old and the set up was more for young kids, would like to see a kid free area.

Pros: Beautiful and very clean.

Cons: Charges on parking. Should be included in the price of the room. Small pool and not enough chaise lounge chairs to sit. Because pool area to small for the resort. We had to use the lagoon the week we were there.

Pros: I enjoyed the atmosphere of the hotel! With the splendid room and quiet location, the hotel was as enjoyable as the destination!

Pros: Price and size of the Room plus ocean view was as described. Considering the age of the building it is still maintained. Lagoon and beach is around 5 minute walk.

Cons: Restaurant down stairs was ordinary. Relatively simple outdoor space and facility (like swimming pool). Can still improve a lot

Pros: Room size and view.

Pros: Great place great location to good places. Great pool as well.

Pros: Location. worth of the price.

Pros: Breakfast at Cinnamons was great! Room was comfortable, except the bed.

Cons: The bed. I didn’t like the fact that one of the staff members (female) started cleaning the kids pool at 4:30pm, when it doesn’t close until 6:00pm and there were kids still swimming. She was spraying the railings and it was getting into their eyes/noses. One of the parents complained and she stopped.

Pros: Location was good with good kitchen

Cons: The sofa bed was not comfortable

Pros: Excellent location & services. I stayed there before with ocean view room, this time with city view. Loved the ocean view. The room has everything you need to make your stay at home.

Cons: All were excellent.

Pros: food is wonderful ... location is superb ... I look forward to staying here in the future !!! Sincerely, Jack H Ballard II Cincinnati, Ohio

Cons: Everything was wonderful ... no dislikes ...

Pros: The amenities and activities the shopping close by.

Cons: The housekeeping was not very clean unclean linen and towels tha where not washed completely. Stains still showing. To many people to crowded.

Pros: Facilities were great, rooms were roomy for our family.

Cons: With children didnt like being up so high (23rd floor) was very nervous when children were on the balcony.

Pros: Had everything we needed and more. Was beautiful upon entrance. Loved how we felt like we were at home.

Cons: Not really. It was great! We were surprised it was only a 3.5 star hotel.

Pros: Our room was fien

Cons: Staff could do little more especially reception and concierge. Seemed to be a culture of trying to do the minimal work. Certainly do not go above and beyond

Pros: Fantastic shower. Great convenience store on premises.

Cons: Not really clean. Surface wiped only. Microvave was really dirty. Fitted sheet way too small, popped off and impossible to refit. Coffee machine needed a good clean. Staff a bit unfriendly on arrival. 10.30 pm. 200 dreadful TV channels. Tiny pillows...not good for sitting up in bed.

Pros: Feeling secured as access is limited to floor you room is located.

Cons: Some information on what floor the exit from to mall is located so that road side exit is not used..

Pros: Location was great. Breakfast was very good. Room was comfy, although a bit on the small side.

Pros: We loved the location of Ala Moana Hotel. Very nice hotel!

Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it

Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay

Pros: Starbucks in the building

Cons: Everything needs to be cleaned and updated. The rooms are way too small.

Pros: Front desk staff started off pretty rude. They put us on a room which had a view of a cement parking lot. Called and complained and manager, switches us to a ocean view. Comped our parking fee with a placard. Very helpful manager in all aspects.

Cons: View of mountains was actually a view of cement parking lot.

Pros: Starbucks

Cons: Nothing

Pros: location, comfort, starbucks, fitness facility

Cons: size of room

Cons: On the first night, I woke up with ride bug bites all over my legs, filed a report, they moved us to another room. They should have refunded us for one night as I needed to seek medical attention to treat what looked like bed bug bites.

Pros: Valet staff was awesome.

Cons: On our last day there, we got up early for an early-morning flight back to the mainland ... but there was no hot water. Kind of a disappointing end to a great week.

Cons: No shuttle bus for guest No spa services No jacuzzi No hot tubs No entrainment for guest food in restaurant breakfast awful

Pros: Good location

Cons: Lacked some facilities

Cons: We did not see many smiles among the staff.

Pros: Location, friendly staff, pool (though some tiles missing) and pool deck

Cons: Beds were uncomfortable

Pros: The location was key it’s in Waikiki but not where it’s too crowded we really liked that. The staff is so nice friendly and efficient. Nice simple room with microwave, fridge , iron well pretty much everything we needed. Will definitely go back

Cons: Everything was great

Pros: Location

Cons: Room stunk so bad they gave us another room after complaining but did not have the balcony like the first room. They never checked to make sure we were ok with the change.

Pros: The hotel was great, only 15 minutes on foot from Waikiki Beach, many shops and restaurants nearby, Beach towels could always be taken from the pool

Cons: Best value with everything you need. Very clean rooms and friendly staff. Close to buses, restaurants and shopping. Would stay there again.

Pros: It was cheap and in Waikiki. Its located between the Ala Moana Mall and Waikiki proper.

Cons: No hot tub.

Pros: good

Cons: good

Pros: The hotel was great, only 15 minutes on foot from Waikiki Beach, many shops and restaurants nearby, Beach towels could always be taken from the pool

Pros: The hotel was great, only 15 minutes on foot from Waikiki Beach, many shops and restaurants nearby, Beach towels could always be taken from the pool

Cons: parking is very expensive with $28 per night

Pros: We loved everything about our stay and will be back

Cons: We liked it all

Pros: Location is close to airport & cruise ship. Staff were wonderful. The property was clean & tidy. They accommodated us for early check in. It was very close to a lot of different shops.

Cons: Was a little bit expensive considering the amount of homeless people directly over the road. Which made me feel a little apprehensive at going out alone. Only 1 elevator to get outside if you had a walking aid. But ask at service desk & they made it a lot quicker.

Pros: Clean and comfortable, quiet. Right in downtown Honolulu

Cons: Parking is a nightmare

Pros: the location is the best. walking distance to bus stops, and it is only 10-15min away from Ala Moana shopping centre and Waikiki beach by bus

Pros: The staff were extremely friendly and helpful. The bed was very comfortable and the restaurant/bar in the lobby area was great.

Pros: The location of the Executive Centre works very well for an outside of Waikiki business trip.

Cons: Unfortunately, this trip, even though we booked 3 months in advance and requested to have one of the rooms with 2 beds and followed up on this request with a phone call, my employees had to share a bed, because the only room available was a room with a sofa/bed & king. The sofa/bed was horrible, uncomfortable, dirty, and not even supplied with pillows. This leaves us looking for another, outside of Waikiki hotel, in a similar category, for our annual work trip to Honolulu. Unfortunately, there is not much available to choose from.

Pros: Breakfast is OK.

Cons: n/a.

Pros: Very helpful and friendly staff. Rooms are like condominiums , lots of space with full length windows for taken in the view . Bed very comfortable ! Nice pool area!

Pros: Great location and facilities

Pros: The view of downtown was amazing. Not something that I get to see normally. The staff at front desk was very welcoming. And the room itself was very comfy. Perfect for two.

Cons: At one point we couldn’t get a hold of house keeping. But it wasn’t much of a deal breaker for us.

Pros: Spacious suite. Staff very helpful and accommodating about luggage storage before check-in and after check-out.

Cons: Bathroom could use a remodel. Bed pillows were hard/stiff - no choices in the room. Coffee for in-room coffeemaker tasted horrible. Some great food options in Chinatown nearby, but MANY homeless people camped out on the streets in the evenings.

Pros: Staff

Cons: All good

Pros: The staff are super friendly and helpful!

Cons: Needs hotel shuttle service or some guides on transport around the island to key locations like Ala Moana, Waikiki, Airport, Cruise Terminal.

Pros: Spacious room, bed and bathroom. Quiet airconditioner. Full kitchen. Balcony. Comfortable furniture.

Cons: Nothing

Pros: Location for us was great. We were on a surf trip and some of the best waves are right out front. However if you want the true waikiki experience you need to go down towards lewers street and the Duke statue which is a 20-30 minute walk give or take. The restaraunt on the property called cinnamons was good. Kobe shortrib locomoco and pancakes were great.

Cons: Was sold and ocean view master but our direct view was of the hotel next door (HHV). On the lani if you look out to the right you see the ocean. I would describe this room as a partial oceanview not oceanview. Room was clean. Plates were fine. Only 4 very small glasses which was annoying when you're trying to make drinks. Elevators get crazy busy during peak hours. We never went to the pool but it looked rather basic and small.

Pros: The property is typical of others in this price range. Within the hotel property there are stores, salon, massage spa, ice cream shop, professional photo shop, Café, a restaurant…

Cons: The room is too bright for sleeping. The curtain Panels provide no darkening nor insulation which makes the room warmer than it should be. The AC needs to run continuously. It is actually too small to adequately handle the size of the room.

Pros: It is a large, spacious property at the edge of Waikiki. The studio rooms are airy and well equipped.

Cons: The staff were brusque and unhelpful almost to the point of rudeness, especially in reception. This is a very large building and we were given no help to find our way around, were not advised of the facilities or even where to find the lift to take us to our room. The hotel is in an area with limited restaurant choices near by and is some way from the beach but the whole area is very built up and the hotel itself has 25 floors which is quite normal in the area. we were just passing through on our way from Kauai to the UK (1 night) but I would not want to have stayed longer.

Pros: Friendly staff ... great view.... good bed and pillows. The a/c was quiet. Really nice room.

Cons: The tile floor was dirty but just wore my flip flops, so no problem.

Cons: the lobby and swimming pool.

Pros: Great location - less touristy end of Waikiki. Good facilities but they are mostly on the way out as it is converting to time share.

Cons: Protesters due to conversion to timeshare appeared in the afternoons ruining the ambiance. Understand their plight but ruined our break. No service will be offered in future and the property is already showing its age so can’t see it improving.

Pros: It was a decent location. The popular club and lounge are the main feature here so it’s more of an adult vibe within hotel and pool.

Cons: The room cleanliness and furnishings were dingy, stained etc. for $400 a night I’d expect more aesthetically. I was shocked at the lack of hospitality when engaging with staff. The front desk could not answer half my questions and the “concierge” are really aggressive sales people. There is no hot tub and pool area is much much smaller than it appears online. Service was extremely slow in entire restaurant .

Pros: It's proximity to all that Waikiki has to offer.

Cons: Large coffee stain, small amount of blood on sheet, dusty and outdated room (relative to the fact that it's supposed to be a five star resort).

Pros: Staff very friendly. Maybe at the front desk was amazing, didn’t know that it was a time share complex-:( we booked as hotel room, disappointed that they only clean rooms every four days, but then that’s time share. Would definitely stay here again

Cons: The fact that they clean every four days and as soon as you checked in the concierge team grabs you gives you leis then starts their tour and time share stuff.

Pros: Great rooms, very spacious and clean. Beautiful pool area, great bar and wait staff.

Cons: Coffee machine in room wasn’t working, but was quickly replaced when I called housekeeping. Toilet got blocked, had to call to have it unblocked. Put laundry in for cleaning, but some clothing items went missing and still haven’t been located. Housekeeping was going to call me to provide an update and still haven’t heard anything from them and I checked out 2 days ago!

Cons: Very noisy! I understand ambient city street noise and that was ok. But when the noise comes from inside the hotel late at night it's not easy to sleep. The club downstairs was thumping loud, you could feel the bass when your in bed trying to sleep.

Pros: The room was spacious and gracious. I liked the white minimalist approach. The hotel staff could not have been more friendly or helpful.

Cons: Our balcony was on the afternoon side of the building. too hot to use.

Pros: Small boutique feel. Great pool. Quieter end of Waikiki

Cons: No fridge in the room despite a number of requests. $30/night resort fee which was unexpected and not evident on the booking site when we booked 6 months ago. Left a bad taste as it was expected whether we used the facilities or not. Better to be upfront and honest when booking. Didn’t like the hard sell approach for Time Share

Pros: Fantastic facilities throughout. Away from the hustle and bustle of Waikiki Beach Modern is a great place to relax. Parks and beach just steps away in either direction as was shopping. Good experience all round.

Pros: Location was fantastic - walking distance to beaches, shopping centres & restaurants. Great pool + bar.

Pros: The location was good because you're close to Ala Moana Center (walkable). The room is well designed, so it feels very spacious. The pool area great for kids and there's also a pool/lounge area on the upper level (specifically for adults). The quick Valet service.

Cons: It's going to be a time share soon. So I'm not sure how things will be going forward. Valet parking is a little expensive but the staff are super fast and work hard.

Pros: Comfortable bed, great location- close to shops, beach, marina and restaurants

Pros: Coat

Cons: Dated decor. Distance from Waikiki.

Pros: Location and free shuttle bus to airport was very stisfactory.

Cons: The airconditioning unit was extremely noisy and the doona on the bed was too hot. I would suggest blankets rather than doonas.

Pros: Staff was helpful, and professional . Room was clean and comfortable for our one night divert due to Max 8 flight changes.

Cons: We arrived after the restaurant was closed- wish it could have been open for breakfast ...

Pros: The restaurant was great, the dinner was fantastic with great service. As an airport hotel it did its job to provide a bed before an early morning flight.

Cons: Nothing.

Pros: The staff was amazing, the restaurant was in the hotel and was very good. No bar area, and with all hotels everything in store was over the top expensive.

Cons: The room we had was very large and a lot of open space. There was NO chair to relax in only the computer chair. Use the space wisely

Pros: Clean, quiet, close to airport, friendly staff

Cons: $30 parking fee per day which was not disclosed in advance

Pros: Great service

Cons: Biting flies at the pool

Pros: This is a transition hotel for the HNL airport. Everything is clean, the room is well equipped, the staff was nice and welcoming. I recommend this place for travelers who arrive too late or leave too early to enjoy Oahu on those days...

Pros: The staff was so kind! I was in a rush checking out and they took care of it as I was running out the door! I felt so bad/rude but I was very grateful for their understanding!

Pros: Quiet and comfortable.

Cons: Restaurant didn't have much variety.

Pros: Staff & Drivers were very courteous & helpful.

Cons: None

Pros: Very handy to the bus routes, my hubby and did all of our travels by bus! They had a shuttle service to pick us up and drop us ar the airport.

Cons: Disappointed that they did not have an accessible room for us. I do not know if they only have a couple, and those were booked already, or no rooms.

Pros: The location was perfect for where I needed to be.

Cons: I was hoping to enjoy a HI style breakfast. I felt like I was back on the mainland and was disappointed. I was not able to sleep soundly due to there is no soundproofing of the building, so the freeway traffic can be heard all night.

Pros: Close to airport. Staff very helpful. Great little convenience store on site.

Cons: First room had in wall air con unit. Made such a screeching noise couldn’t hear each other talk. Moved to another room with quiet air con but right next to freeway.

Pros: Proximity to the airport

Cons: Swimming pool should be open from 7am

Pros: The staff was amazing

Cons: Pool area still under construction & pool was coldy.

Cons: Very loud from highway

Pros: Was easy access to airport and great shuttle service.

Cons: Would be good if the breakfast started earlier to accomodate early flights.

Pros: The room was very clean, breakfast was good and the staff was really friendly. Short uber ride to Pearl Harbor.

Pros: Helpful employees

Cons: Nothing

Pros: Location and convenience

Pros: The breakfast buffet was excellent.

Pros: Shuttle, breakfast, close to airport.

Cons: Old, undesirable view.

Pros: When our original lodging plans didn't work out, we booked the BW because it seemed like a clean, affordable, convenient place to stay. Based on the mixed reviews, I wasn't sure what to expect. In the end, we were definitely satisfied with our stay here. Unfortunately, the reviews that mention the noise are accurate though. After the first night, we were considering moving to a different hotel away from the freeway. There's traffic noise constantly (and more so on weekday mornings with rush hour), loud motorcycles, sirens, airplanes (near the airport, this was expected) and it kept us awake the first night. I asked the front desk for some earplugs, and ahhhhh… silence each night afterward. If you can deal with earplugs, don't let the noise deter you. The staff was extremely helpful when I needed them, especially the late night front desk and the gentleman working the breakfast room - he was above and beyond helpful. The breakfast spread is expansive - there's something for everyone, and they keep filling until it closes at 10am so it's always fresh! Loved the late breakfast time. The beds were comfortable, although you can tell they're older. We were able to keep our room comfortably cool, although our friends in another room weren't so lucky and their a/c never quite kept up. The bathrooms are quite small, but they get the job done and were clean. Housekeeping staff was so friendly, and greeted us each time we saw them in the hallway. The pool area, although small, was never very busy so it was easily accessible. I was surprised with half price parking by being a Best Western Rewards member, yay! The store onsite was so handy, and there's a lot of stuff there! We bought everything from bottled water (cheap 1 1/2 liters every day!) to snacks, beer, and souvenirs. We also appreciated the laundry facilities onsite.

Cons: Unfortunately there isn't a great common area to sit and gather with friends. We sat at the picnic table in the designated smoking area one evening to share some drinks because that was our only option besides sitting in our room. Also, we wished the pool was open later than 7pm, it'd be great to hang out by the pool and swim in the evenings.

Pros: Comfortable rooms and ice hospitality

Cons: Nothing

Pros: Proximity of everything important during our visit

Cons: shower stalls too small

Pros: Love the fact is was close to many stores and the shuttle takes one to waikiki.

Cons: Did not like the fact that I lost two nights of sleep since I woke up every 1/2 hour because the toilet made a high pitch noise and the only way to get rid of it was to flush the toilet. made the next two days very tiring to run around.

Pros: Friendly Staff, Clean Room.

Cons: pool closed,dvd machine broken, had to wear earplugs because of noisy A/C unit. Parking is confusing and hard.

Pros: the location was nice

Cons: I stayed here two nights: the first night I couldn't sleep because some of the rooms have a connecting door and it means no sound isolation whatsoever. The second night, I spent the night killing the cockroaches all around the room and couldn't change our room because the hotel was fully booked. I chose the hotel because it was one of the cheapest in the region and it looked decent, but if I could go back in time, I would have got a place more expensive but more decent. PS: manager was nice tough - we were refunded the second night when we complained about the room.

Pros: The lunch buffet was excellent and there was a bonus coupon as well. the room was clean we had an ADA room with a roll-in shower and it was perfect. the size of the room was comfortable and the staff was exceptional! Friendly, sincere, and professional every day! Mahalo!

Cons: Someone kept taking my do not disturb sign off my door, haha, I think it must have been a child or someone who really needed it. No problem, I just got another from the front desk. The front desk people chuckled, I think it happens all the time. Mahalo!

Pros: The food is delicious. I was spoiled for choice!! And they make the most amazing mojito!!! I am amazed at the koi pond!!

Cons: Dinner time tends to be crowded and noisy, but then it’s what to expect with the mix of clients they have. In itself it’s nothing bad It’s just not what you want for a relaxing dinner.

Pros: All You Can Eat Breakfast buffet for $9.95 is cheaper than ordering ala carte even at any nearby eateries. i love fried rice for brekky. Way Cheaper than Alamoana Hotel that is connected to Alamoana Center, Pagoda is only three blocks to Alamoana Center, but half a block to Walmart, Sam’s Club and Don Quixote. We chose Pagoda because it is near shopping, eateries and $2.50 The Bus all across island.

Cons: For the very cheap price, you adjust your comfort for the steal of a deal. Nothing you could have done better except lower price even more.

Pros: The closeness of the hotel to the Ala Moana mall.

Cons: All good

Pros: I liked that the room was comfortable and set with everything needed, such as stove and plates. Roomy as well as the washroom—very roomy. Thank you for a wonderful stay.

Cons: Didn’t find anything unpleasant during the stay.

Pros: We were passing through Honolulu for three days. The Pagoda offered a reasonable alternative to Waikiki and was accessible to several major bus services, which offered a cheap and effective way of seeing Oahu.

Pros: Good restaurant breakfast. Central location with access to restaurants and services.

Cons: Small roaches and possibly worse in kitchenette facilities even if housekeeping was good.

Pros: Pleasant & quiet

Pros: Nothing

Cons: Door locks was broken, shower filled up with water, air conditioner was really loud when on and room very hot without it. People talking and banging all night and a very unsafe vibe. Poor customer service from front desk.

Pros: Great location near airport, nice pool and fire pit. They did ask for money at check in for amenities.

Pros: Nothing

Cons: No

Pros: The ac unit worked :)

Cons: Parking was small n the towels were taken n not replaced

Pros: Nothing

Cons: The hotel was in terrible shape. Paint peeling off the walls in the room. Exterior need cleaning and painting. The iron railing on the balcony around the building was heavily rusted and need repairing and painting

Pros: The hotel is located conveniently near the airport and the freeway. Also, parking is free. I would still recommend this hotel for its convenience.

Cons: We were not informed prior that another access to the hotel was available due to the rail project. Also, free parking is great but there is not enough parking stalls. We were lucky to squeeze our little car into a non marked space.

Cons: Too noisy. People loud late probably from bar Trucks noisy

Pros: 24 hour store

Cons: No microwaves in room

Pros: staff very friendly food good

Cons: no

Pros: Hotel had many amenities

Pros: Fast, easy no hastles n convenient.

Cons: Little cheaper would be awesome

Pros: Hotel is near airport, location is good for 1-2 days, nice staff, very helpfull, free shattle to airport and from airport to hotel.

Cons: Uncomfortable rooms - old, windows are not open and not anought air in the room (but is conditioner), we have seen insect in the room.

Pros: It served our purpose well: close to airport and complimentory shuttle

Cons: babycot was akvertised on website and it was not available when we checked in.

Pros: Good place for one night between airport and cruise ship.

Pros: proximity to the airport was great, however the neighborhood was unfortunately lacking.

Pros: People were very pleasant

Cons: location was difficult for single woman

Pros: Staff's smile is one of good points there.Very close to the air port, just 10 minutes to rent car rerurn.

Cons: No elevator so heavy luggages are not easy to bring into rooms.

Pros: Convenient location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry facilities

Cons: the sink stopper broke, didn't like the patio door couldn't lock

Pros: The location is perfect and the hotel staff is very kind. The little convenience store and the starbucks in the hotel is just so convenient!

Cons: They debited my credit card 2 days after my reservation, which was 3 weeks prior my arrival date, i was upset because on the time of reservation it was said that "no prepay payment is required". They rejected my request for an early check-in. Their Check-in time was after 3PM which is too late for a check-in?! Their cleaning staff arrived after my checking,! The room was disgusting due to the previous clients. So we had to wait again! The housekeeping wasn't managed by the hotel because the room is own by a private. There is a fridge and a microwave with only 2 mugs and 2 glass but no spoons, forks, coffee, tea, sugar, plates?? If you propose kitchen amenities make sure to have the utensils available! The walls has dust and the ventilation filter at the entrance is rusty, yikes! I've paid more than 1000$ for this booking, i was expected a perfect and clean room and a good consideration from their CS. I've send email claim, no answers! Never again with LSI RESORT i am so disappointed

Pros: The great ocean view was as was promised.

Cons: Lousy coffee maker. But Starbucks was in hotel lobby

Pros: Location is the best

Cons: No house keeping services. For eight nights, need to manage how to save soaps since only three small one were placed in the room. If need extra, have to call and pay. So the easiest way is to buy a soap by myself.

Cons: Because we did not book directly with the hotel we were not able to get into our room earlier than 3:00. Also we had to wait forthe staaf to clean ouroom and also some one on the staff must have been slleping in our room as they had to knock on the door several times. We were expecting a queen bed that we booked and received a double bed. The television did not woork so over all we were not at all satisfied with the accomadations for the money.

Pros: I enjoyed the views and location of the hotel...easy access to the mall

Pros: Location. It is within walking distance of Waikiki. a short walk to the beach and park, but without the crowds you find in Waikiki. Also, it is right next to the mall, if that is what you are into. It has many shopping and eating options.

Cons: You cannot check in before 3pm. period. Even if you wait, it is not guaranteed the room will be ready. I waited for 2.5 hours and walked into a room that had not been cleaned. The room was not clean, even after being the staff came by. The sofa was full of stains/dirt, the light fixture next to the bed could not be turned on as it was missing pieces. You cannot go to the front desk to ask fro anything - other than to check in to pick up a key AT 3 PM. As an LSI managed room you have to call an 800 # somewhere else in the world, so if you have an issue with the room, it is not like they can just move you to another (I asked). As an LSI property, your room does not get cleaned everyday. I do not mind this as much, I just wish I new at the time of reservation. The fridge in the room was noisy to the point it woudl wake me up. Everyday between 5 and 6AM there is a procession of at least 4 trucks right under the window (I was on the 4th floor) that make so much noise. Engine noise, beeping noise, lifting and dropping noise (like garbage trucks). The breakfast restaurant only opens at 6:30AM. The only alternative is a Starbucks in the main lobby. The only restaurant on site is a steak house on the main tower, so your eating options are REALLY limited (they all tell you 'go to the mall' there are plenty of options on the food courts - of which there are 3 - but still are mall food court options) Note that this room is not on main tower, but a smaller one of private suites, behind the actual hotel, so I cannot tell whether the experience at the Ala Moana is any better.

Cons: Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel

Pros: Nothing - confirmation number from kayak not processes by Lsi, no reservation upon arrival . Had to book my own room with the hotel at twice the price.

Cons: Not using or recommending Lsi resorts to friends

Pros: ala moana mantra staff was excellent!

Cons: worst customer service ever!

Cons: Bathroom did not have extra toilet paper (only half of a roll). No Kleenex. Bathroom was dirty. Bed was short sheeted. The remote for tv was not programmed properly.

Pros: The location was good. I walked to Ala Moana Shopping Center numerous times.

Cons: Bathroom was poorly lit and it was difficult for me to apply makeup and do my hair. I was locked out of my room on Friday night even though I was scheduled to check out on Saturday morning. The Ala Moana staff was helpful in resolving the issue with LSI. There was an old, used coffee filter in my coffee maker. Yuck! My view was that of the adjacent parking garage. Not very nice.

Pros: Location was perfect! 25 year executive committee member, hospitality veteran checking in for duty! Other than the filthy room that only the dirtiest people could tolerate and staff who literally stole my items, the units are beyond small and perfect if your drunk. Watch out for the morning... lock your doors, ASK FOR NO HOUSKEEPING or have your items...

Cons: Beware housekeeping, the seemingly innocuous singular houskeeper will take what she can from your belongings! As she did mine... with management playing three monkeys (blind, deaf, dumb). The place hasnt been dusted in months! I nearly cracked my skull on the broken chair that someone expertly pieced together to look as in working order... to my surprise it was a transformer. With nearly every joint unglued it quickly shape shifts back to its natural state of a flatten plank when sat on. When I informed the manager of this and the other safety hazards (faulty wiring, broken window latch 34 floors up, the door the didnt have a secondary lock) his quaint answer was we have many defficencies. He tried but missed the mark... Food on nearly every surface of dinnerware to counter space. The bathroom was like that of a public park wreaking of urine. Pubic hair on the floor as if there was a barber who just finished shift! I guess vacuuming was out of the question?! This is not a accommodations establishment but run like and by a slum lord, who apparently owns the managing company. 2 of the senior managers just recently left leaving one caring but incompetent manager to watch the property. Heavens forbid there is a problem because the "owner" rules with fear and an iron fist counting pennies and ignoring the basic decorum of buisness etiquette (5 calls, 3 emails, insert cricket sound here) Ask the staff for no help less you be utterly disappointed because..."I was busy " with precursors of an addicts promises that "this time..." To sumise, if all you need is a beautiful view of an excellently placed litter box where your items are stolen from your room you've found your place! Asking the "Owner" anything is beyond laughable with ner a peep; youre better off talking to the homless guy that frequents the lobby dumpster. Oh and litterally 40 min wait as the elevators have been under repair for over a year and a year longer to go...

Pros: Sleeping

Cons: That the elevators kept breaking down every day.

Pros: Good location n no it in the busy area

Pros: Nothing...

Cons: The elevator did not work, minimum support staff. Room was at a 1 star rate.

Pros: The guy who brings the towels and check the bags is nice

Cons: 1-rooms are very dirty It is disgusting to step on the carpet or sit on a chair - black mold In the bathroom 2-The bed has a stinky smell 3-both elevator were not working for all the stay We were in floor 21 so we had to take the stairs with all our luggage multiple times or no access to the room

Pros: Excellent rating for staff.

Cons: Elevator kept breaking down. We had to walk from the 35th floor to the lobby with a lot of our stuff, our child, and the stroller causing us to be sore for our entire trip. At one point the elevator almost broke down with us in it.

Pros: Nothing.

Cons: Dirty, tired and nothing worked. The worst room that I've ever stayed in. Truly. Don't stay here. Non working elevator in a 40 story building. Filthy dirty.

Pros: View from hotel and distance was a huge plus. Its directly 1 block across from the beach, dinning, and shopping. We walked everywhere. Staff was friendly and responsive.

Cons: The hotel was currently undergoing renovation to the elevators. So wait time for elevator was really long. It has to go up 39 floors. Its very slow and no A/C inside. So when the elevator was full we all felt like roasted sardines inside with no ventilation going down 39 floors. The elevator was also very scary to us as it popped and made a really loud noise to the point that we felt it was going to drop. We felt unsafe in it and basically took it to go up about half way to our floor go off and the took stairs up to our floor which was 36th. The noise was so loud too that in the middle of the night it would wake you up when people would use it. I really hope they can get that fixed so guest can enjoy their stay a bit more.

Pros: The location is very convenient and the staff is very responsive.

Cons: The towels were not clean. They had black stains on them.

Pros: Close

Cons: Mix up with parking

Pros: Hot water in the shower worked great.

Cons: The bed was uncomfortable. Springs were coming through. Two twins pushed together. If your knee falls just right it would push them apart. My reason for going to a hotel is to get a good night's rest. I checked in at 1700 I left at 0210

Cons: The bed in room 1404 has to GO!! I accidentally bumped into it and it tore my skin on TWO places I wanted to SUE the owners. The elevators STILL haven't been fixed since we were there two months ago. We actually demand to get our money back!!