Good to know
|Distance to city centre||2,9 km|
|Distance to airport||9,6 km|
|"Super convenient location, close to everything!"||(in 20 reviews)|
|"And the room was very clean."||(in 15 reviews)|
|"And the room was very clean."||(in 10 reviews)|
|"the room was not clean."||(in 11 reviews)|
|"No maid service"||(in 2 reviews)|
|"the room was not clean."||(in 9 reviews)|
Time of year
Show reviews that mention
|believed||in 3 reviews|
|bugs in room||in 43 reviews|
|coffee shop at the lobby||in 3 reviews|
|condo unit||in 3 reviews|
|extra charge||in 7 reviews|
|great location||in 42 reviews|
|hotel room||in 34 reviews|
|lobby of the hotel||in 3 reviews|
|maid service||in 22 reviews|
|nice room||in 53 reviews|
|ocean view||in 27 reviews|
|parking very expensive||in 3 reviews|
|so-called||in 1 review|
|staff was very friendly||in 23 reviews|
|starbucks coffee shop||in 20 reviews|
|towels and room||in 8 reviews|
Bathroom did not have extra toilet paper (only half of a roll). No Kleenex. Bathroom was dirty. Bed was short sheeted. The remote for tv was not programmed properly.
Because we did not book directly with the hotel we were not able to get into our room earlier than 3:00. Also we had to wait forthe staaf to clean ouroom and also some one on the staff must have been slleping in our room as they had to knock on the door several times. We were expecting a queen bed that we booked and received a double bed. The television did not woork so over all we were not at all satisfied with the accomadations for the money.
Location. It is within walking distance of Waikiki. a short walk to the beach and park, but without the crowds you find in Waikiki. Also, it is right next to the mall, if that is what you are into. It has many shopping and eating options.
You cannot check in before 3pm. period. Even if you wait, it is not guaranteed the room will be ready. I waited for 2.5 hours and walked into a room that had not been cleaned. The room was not clean, even after being the staff came by. The sofa was full of stains/dirt, the light fixture next to the bed could not be turned on as it was missing pieces. You cannot go to the front desk to ask fro anything - other than to check in to pick up a key AT 3 PM. As an LSI managed room you have to call an 800 # somewhere else in the world, so if you have an issue with the room, it is not like they can just move you to another (I asked). As an LSI property, your room does not get cleaned everyday. I do not mind this as much, I just wish I new at the time of reservation. The fridge in the room was noisy to the point it woudl wake me up. Everyday between 5 and 6AM there is a procession of at least 4 trucks right under the window (I was on the 4th floor) that make so much noise. Engine noise, beeping noise, lifting and dropping noise (like garbage trucks). The breakfast restaurant only opens at 6:30AM. The only alternative is a Starbucks in the main lobby. The only restaurant on site is a steak house on the main tower, so your eating options are REALLY limited (they all tell you 'go to the mall' there are plenty of options on the food courts - of which there are 3 - but still are mall food court options) Note that this room is not on main tower, but a smaller one of private suites, behind the actual hotel, so I cannot tell whether the experience at the Ala Moana is any better.
Location is the best
No house keeping services. For eight nights, need to manage how to save soaps since only three small one were placed in the room. If need extra, have to call and pay. So the easiest way is to buy a soap by myself.
The location was good. I walked to Ala Moana Shopping Center numerous times.
Bathroom was poorly lit and it was difficult for me to apply makeup and do my hair. I was locked out of my room on Friday night even though I was scheduled to check out on Saturday morning. The Ala Moana staff was helpful in resolving the issue with LSI. There was an old, used coffee filter in my coffee maker. Yuck! My view was that of the adjacent parking garage. Not very nice.
Modern city hotel with a warm Hawaiian feel. Connected to Ala Moana shopping center in the heart of Honolulu. The hotel has recently updated the lobby and added one of the Islands largest Starbucks. The property also features the beautiful Signature Steakhouse on the 36th floor with incredible views of Honolulu, Diamond Head and Pacific. All rooms have been recently updated with new furnishings, and carpet in a cool tropical tones. Ala Moana is directly connected to the world famous shopping center which has undergone a major refresh and has recently add the EWA wing featuring the islands first Bloomingdales. The Hawaii Convention Center is located a block away and the Ala Moana park and beach is just a 5 minute walk and features popular jogging paths, BBQ areas and a wide beautiful beach with calm waters perfect for families and athletes alike. Important Notice: Rates include departure housekeeping services only. Additional housekeeping services are available for purchase. Please call 877-574-4685 between 6am-5pm daily if you wish to add additional housekeeping services to your reservation. All calls will be processed within 24 hours. Additional Sets of Towels (bath, hand, face) - $15 Stayover Cleaning (replacement of towels, bathroom clean, make bed, trash removal) - $22 Full Clean (change sheets, replace towels, vacuum, dust, bathroom clean, trash removal) - $35Tax rate is 13.96% and there is a daily $30 daily resort fee that includes WIFI in all rooms, public areas, fitness center access and pool access plus a one time $55 check in fee per room.
based on 431 reviews
Things to know
- Great shopping
Policies vary by room type and provider.
Reviews about Ala Moana Hotel By Lsi Resorts
Most popular landmarks
- Magic Island 0,9 km
- Fort DeRussy 1,3 km
- U.S. Army Museum 1,4 km
- Honolulu Museum of Art 1,8 km
- Kuhio Beach Park 2,4 km
- St. Augustine by-the-sea 2,5 km
|Kapolei Kalaeloa||23,9 km|