Ala Moana Hotel By Lsi Resorts


Cheapest
rate per night

6,0

Good
based on 431 reviews
Ala Moana Hotel By Lsi Resorts - Honolulu, O'ahu, HI, United States
Check-in
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Check-out
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Provider Nightly total
Hotels.com R1 741
R1 759
Travelocity R2 026
Hotels.com
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Travelocity

Good to know

Distance to city centre 2,9 km
Location rating 8,9
Nearest airport Honolulu
Distance to airport 9,6 km

Rooms

Check-in
Check-out

Standard rooms

R1 741+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
R1 741 per night
IMAGE
Queen bed
R2 026 per night
IMAGE
Queen bed
R2 027 per night
IMAGE
Queen bed
R2 079 per night
IMAGE
Queen bed
R2 079 per night
IMAGE
Queen bed
R2 079 per night
IMAGE
Queen bed
R2 462 per night
IMAGE
Queen bed
R2 522 per night
IMAGE
Queen bed
R2 902 per night

Superior rooms

R2 127+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 127 per night
IMAGE
Unknown
R2 571 per night
IMAGE
Unknown
R2 667 per night
IMAGE
Unknown
R2 667 per night
IMAGE
Unknown
R2 826 per night
IMAGE
Unknown
R2 963 per night
IMAGE
Unknown
R2 963 per night
IMAGE
Unknown
R2 963 per night

Reviews

Pros

Cons

Traveller rating

24
33
27
7
4

Time of year

Traveller type

Show reviews that mention

+
believed in 3 reviews
bugs in room in 43 reviews
coffee shop at the lobby in 3 reviews
condo unit in 3 reviews
extra charge in 7 reviews
great location in 42 reviews
hotel room in 34 reviews
lobby of the hotel in 3 reviews
maid service in 22 reviews
nice room in 53 reviews
ocean view in 27 reviews
parking very expensive in 3 reviews
so-called in 1 review
staff was very friendly in 23 reviews
starbucks coffee shop in 20 reviews
towels and room in 8 reviews
  • Poor
    Oct 2019
    2,0

    Bathroom did not have extra toilet paper (only half of a roll). No Kleenex. Bathroom was dirty. Bed was short sheeted. The remote for tv was not programmed properly.

  • Okay
    Oct 2019
    4,6

    Because we did not book directly with the hotel we were not able to get into our room earlier than 3:00. Also we had to wait forthe staaf to clean ouroom and also some one on the staff must have been slleping in our room as they had to knock on the door several times. We were expecting a queen bed that we booked and received a double bed. The television did not woork so over all we were not at all satisfied with the accomadations for the money.

  • Okay
    Sep 2019
    4,2

    Location. It is within walking distance of Waikiki. a short walk to the beach and park, but without the crowds you find in Waikiki. Also, it is right next to the mall, if that is what you are into. It has many shopping and eating options.

    You cannot check in before 3pm. period. Even if you wait, it is not guaranteed the room will be ready. I waited for 2.5 hours and walked into a room that had not been cleaned. The room was not clean, even after being the staff came by. The sofa was full of stains/dirt, the light fixture next to the bed could not be turned on as it was missing pieces. You cannot go to the front desk to ask fro anything - other than to check in to pick up a key AT 3 PM. As an LSI managed room you have to call an 800 # somewhere else in the world, so if you have an issue with the room, it is not like they can just move you to another (I asked). As an LSI property, your room does not get cleaned everyday. I do not mind this as much, I just wish I new at the time of reservation. The fridge in the room was noisy to the point it woudl wake me up. Everyday between 5 and 6AM there is a procession of at least 4 trucks right under the window (I was on the 4th floor) that make so much noise. Engine noise, beeping noise, lifting and dropping noise (like garbage trucks). The breakfast restaurant only opens at 6:30AM. The only alternative is a Starbucks in the main lobby. The only restaurant on site is a steak house on the main tower, so your eating options are REALLY limited (they all tell you 'go to the mall' there are plenty of options on the food courts - of which there are 3 - but still are mall food court options) Note that this room is not on main tower, but a smaller one of private suites, behind the actual hotel, so I cannot tell whether the experience at the Ala Moana is any better.

  • Mediocre
    Sep 2019
    3,0

    Location is the best

    No house keeping services. For eight nights, need to manage how to save soaps since only three small one were placed in the room. If need extra, have to call and pay. So the easiest way is to buy a soap by myself.

  • Okay
    Sep 2019
    5,8

    The location was good. I walked to Ala Moana Shopping Center numerous times.

    Bathroom was poorly lit and it was difficult for me to apply makeup and do my hair. I was locked out of my room on Friday night even though I was scheduled to check out on Saturday morning. The Ala Moana staff was helpful in resolving the issue with LSI. There was an old, used coffee filter in my coffee maker. Yuck! My view was that of the adjacent parking garage. Not very nice.

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About

Overview

Modern city hotel with a warm Hawaiian feel. Connected to Ala Moana shopping center in the heart of Honolulu. The hotel has recently updated the lobby and added one of the Islands largest Starbucks. The property also features the beautiful Signature Steakhouse on the 36th floor with incredible views of Honolulu, Diamond Head and Pacific. All rooms have been recently updated with new furnishings, and carpet in a cool tropical tones. Ala Moana is directly connected to the world famous shopping center which has undergone a major refresh and has recently add the EWA wing featuring the islands first Bloomingdales. The Hawaii Convention Center is located a block away and the Ala Moana park and beach is just a 5 minute walk and features popular jogging paths, BBQ areas and a wide beautiful beach with calm waters perfect for families and athletes alike. Important Notice: Rates include departure housekeeping services only. Additional housekeeping services are available for purchase. Please call 877-574-4685 between 6am-5pm daily if you wish to add additional housekeeping services to your reservation. All calls will be processed within 24 hours. Additional Sets of Towels (bath, hand, face) - $15 Stayover Cleaning (replacement of towels, bathroom clean, make bed, trash removal) - $22 Full Clean (change sheets, replace towels, vacuum, dust, bathroom clean, trash removal) - $35Tax rate is 13.96% and there is a daily $30 daily resort fee that includes WIFI in all rooms, public areas, fitness center access and pool access plus a one time $55 check in fee per room.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

6,0 Good

based on 431 reviews

8,9

Location

5,2

WiFi

2,8

Cleanliness

2,0

Breakfast

Things to know

  • Great shopping

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Night club
Terrace/Patio
Lift
Hairdryer
Coffee shop
Pets not allowed
Parking (surcharge)
ATM on-site
Laundry service
Meeting/Banquet facilities
Room service
Sauna

Photos

Ala Moana Hotel By Lsi Resorts - Honolulu - Bedroom All photos (35)
Ala Moana Hotel By Lsi Resorts - Honolulu - Balcony Balcony (2)
Ala Moana Hotel By Lsi Resorts - Honolulu - Banquet hall Banquets (1)
Ala Moana Hotel By Lsi Resorts - Honolulu - Bathroom Bathroom (3)
Ala Moana Hotel By Lsi Resorts - Honolulu - Bedroom Bedroom (6)

Location

Most popular landmarks

  • Magic Island 0,9 km
  • Fort DeRussy 1,3 km
  • U.S. Army Museum 1,4 km
  • Honolulu Museum of Art 1,8 km
  • Kuhio Beach Park 2,4 km
  • St. Augustine by-the-sea 2,5 km

Getting around

Honolulu 9,6 km
Kapolei Kalaeloa 23,9 km

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