Book Hertz hire cars in Temecula

Temecula, CA, United States
Oct 3 — Oct 10
Temecula, CA, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Temecula

Overall rating6.2 GoodBased on 39 reviews
Cleanliness
6.0
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
5.6
Value for money
6.2

Recent reviews

Traveller rating
2
2
1
2
0
Find reviews that mention:
6.0
Cons:The office is greatly understaffed and unorganized. I was there at my scheduled time (12:00pm) to pick up my rental and I didn’t leave the office until approximately 1:20. The employee had too many things going on and had to personally take the car to get washed. When I returned the car, there were several customers waiting to be helped by one employee. The employee asked who was returning a car, and myself and man raised our hands. She then told us to leave the keys and she would email our receipts (which I have yet to receive), and that we could go.Reviewed Jul 13 2020
review fromkayak
2.0
Cons:I had a rental reservation set for 9am. I arrived shortly before 9am and waited 20 minutes to be helped. When someone was finally able to get me checked in they informed me that the car I reserved was not ready but they could have it ready if 20-30 minutes or they could “upgrade” me to a car which was ready to go which was a midsize suv for an additional fee. After reviewing all the additional fees the rental car was going to be over double the price than what I was expecting to pay. I was hoping to be on the road by 930 it was now well past 930 and we were nowhere near done. I cancelled my reservation and went with another company.Reviewed Apr 5 2018
review fromkayak
9.2
Cons:Your car wash qas broke down and they tried to hand clean it. Otherwise the price was good, customer service was great.Reviewed Nov 1 2020
review fromkayak
2.0
NIGHTMARE experience with hertz in TemeculaPros:Nothing.Cons:When I got there, they didn’t have a car available for me. They had another car on the lot but wouldn’t give that one to me since it was priced higher. I called their corporate office and the guy there put me on hold after 20 min conversation with him, the call got disconnected and he never even tried to call me back. I had to cancel my reservation and go to Enterprise through Costco to get a car. I was 2 HOURS late to my meeting because of this nightmarish experience! I would NEVER use Hertz again!Reviewed Nov 17 2018
review fromkayak
7.2
Transparency and ClarityPros:I was accommodated in a car in spite of the issuesCons:Although I had made a reservation the day before which was confirmed, when I arrived at the office, there was no car available. Thankfully while there a car was returned and, although not filled and cleaned I was able to rent it "as is". This happened to another customer there as well. Further, I requested insurance for Mexico and was informed that I would be required to also take the full insurance coverage - creating double coverage - even though I used my American Express Gold Card which provides this coverage. This brought my total cost to over $50 per day.Reviewed Jul 13 2018
review fromkayak
4.0
Pros:Drop off at LAX was good although I still haven’t received a receiptCons:The temecula office to pickup was horrible. I waited an hour in line and the line was only 3 people. They only had one worker working and each customer took about 20 mins to get waited on. When I finally got get waited on they had no clean cars and had to wait another 20 mins for them to clean one and it still was dirtyReviewed May 19 2021
review fromkayak
2.0
Cons:Provide refunds for rentals that where not able to be picked up and or help change the dates and not charge a 5 % fee to cancel through a customer service person!!!Reviewed May 28 2021
review fromkayak
10.0
Great experiencePros:Staff was courteous and very helpful.Cons:Nothing I didn't like.Reviewed Sep 1 2017
review fromkayak
10.0
Pros:The vehicle was clean.Cons:A bit of a wait do to undermanning.Reviewed Jun 16 2017
review fromkayak
6.0
The OutsiderPros:Car rental was a good value. Drop off, once I was actually acknowledged and helped ( after 10 minutes ) , was painless and quick.Cons:Took around 10 min to get acknowledged both picking up and dropping off. Employees were on the phone and passing by, but no eye contact was given. It was my first time renting a car and i didn't know the protocol. First I was told my cash couldn't be accepted, then when I produced a card, I was told to go get my elderly, disabled mother from the car and have her come in. Felt like I was unwanted there and made to feel not welcome.Reviewed Dec 21 2016
review fromkayak
6.0
Pros:Price and locationCons:car was not clean, it advertised non smoking however car had a strong smoke smellReviewed May 15 2018
review fromkayak
2.0
bad service unclean vehiclePros:NothingCons:un-safe vehicle tried to push on me, had previous renter confront hertz counter and said was mistake keeping car in service. hertz staff then had attitude because they were over booked without cars, pushing unsafe hazardous vehicles on consumers. 3/12 hours to pick up a filthy empty fuel tank vehicle.Reviewed May 14 2018
review fromkayak

Where can I find Hertz hire cars in Temecula?

27452 Jefferson Ave. Suite #4, Hertz car hires

Address

27452 Jefferson Ave. Suite #4

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 951 695 5437

Good to know

Most popular location

27452 Jefferson Ave. Suite #4

Most popular car type

Full-size

FAQs about hiring a car from Hertz in Temecula

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Hertz in Temecula.

  • Hertz has 1 car hire location in Temecula. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes