Book Hertz hire cars in Austin

Austin, TX, United States
Oct 3 — Oct 10
Austin, TX, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Austin

Overall rating5.9 OkayBased on 338 reviews
Cleanliness
6.5
Comfort
6.4
Overall
5.7
Pick-up/Drop-off
5.6
Value for money
5.7

Recent reviews

Traveller rating
43
13
11
59
0
Find reviews that mention:
10.0
Pros:Very easyCons:Nothing I can think aboutReviewed Dec 9 2020
review fromkayak
6.0
Pros:Van was roomy and drove well and was comfortable.Cons:The van was very dirty when I picked it up for some reason. In the lot were 4 exact vehicles all sparkling clean. I would have liked one of those. Ironically, the customer before me had to wait because they were washing his car. I wasn't given that choice and was given a very dirty one. You missed a good chance to impress.Reviewed Feb 15 2021
review fromkayak
2.0
Pros:NothingCons:EverythingReviewed Feb 16 2021
review fromkayak
2.0
Pros:Nothing, never picked up the vehicle.Cons:I booked a truck and my flight came in at 9:40. They said online they are open till 11pm... but no the entire area was deserted. Just horrible. You literally have one jobReviewed Feb 21 2021
review fromkayak
2.0
Pros:It was a comfortable ride.Cons:A LOT!!! I arrived at the Hertz location, located at 911 West Anderson Lane, Suite 125 Austin, TX US 78757, to pick up my reservation Monday, 11/30/2020. Upon arrival, I was informed that they did not have my requested size vehicle in stock and took a larger vehicle in its place. I agreed to go with a bigger vehicle, but I did not expect it to look like it had been in a fight with a bear! The Hertz agent informed me that it was the last SUV available and that he would be right back after "cleaning it up." I waited over an hour for a reservation booked the day before so that it can be cleaned??? Why was it not ready when I arrived? When the agent did finally pull up with the vehicle; it was not clean, the windows were smeared, the inside had clearly not been sanitized to prevent COVID-19, there are scratches all over it, a chip in the windshield, and the passenger side step rail looks like a bear took a bite out of it! When I asked to have it washed AGAIN, the agent stated that it would be another 30 minutes or more if I wanted that because he would have to drive down the road to another location to do that?!?!!? The agent then did a quick walk around and rushed back inside, and ignored my questions about the damage. I took the vehicle to a car wash and washed and disinfected it and took photos of the damage before my fiancé, which is a high risk for COVID-19, could even get into the car. Now I have rented many cars throughout my life, but I have never received one in such poor condition from a reputable company, ever!! I am VERY disappointed.Reviewed Dec 10 2020
review fromkayak
6.0
Pros:Car and priceCons:Pick up timing took 1 hourReviewed Dec 28 2020
review fromkayak
2.0
Pros:After walking 20 min to pick up the rental car on Saturday, the Staff said too bad about your confirmation, we have a waiting list and we have no cars until Monday. They said they tried to reach me, liars. Such a disappointment and no offer to make it better. Welcome to Austin.Cons:I would have loved to have ha a rental car for Saturday so we could have done what we had planned to do.Reviewed Oct 19 2020
review fromkayak
2.0
Pros:They were awful.Cons:Everything.Reviewed Dec 29 2020
review fromkayak
10.0
Pros:Staff was niceCons:NaReviewed Jan 4 2021
review fromkayak
2.0
Pros:Twice I tried renting a car at the Anderson location. Twice the guy called me the night before to tell me they did not have a car for me. Trenton was who I spoke with. The first time it caused us to miss Christmas. The second time I went to someon else.Cons:I will not tent from You again.Reviewed Jan 5 2021
review fromkayak
10.0
Pros:Everything except the following problem.Cons:The keyless entry code was not in file in the Enterprise office or anywhere with enterprise. We locked the keys in the car late at night in a questionable location and we're not able to get the code access to open the doors. We had perception of concern approaching the Young ladies with us and it was frustrating that nobody at enterprise seemed to have a code for us to be able to get into the car. Additionally it was not a good feature that the car would lock with the key in it. Most cars now will not let you lock the car if the key is still in it.Reviewed Aug 8 2016
review fromkayak
2.0
Cons:I'm a Hertz Gold member. Why did I have to waste my time at the counter, when I should be able to go directly to the car and get on my way? The (friendly) attendant at the counter told me that in order to bypass the counter, one must book directly through Hertz, and going through a 3rd party such as Kayak, Hotwire, etc. doesn't work. But I saved ten bucks going through Kayak. So to other customers out there I would just recommend you weigh the value of your time vs the savings. I was in a hurry, and even though there were no other people in line, the stop at the counter cost me a precious ten minutes. Thank you, kayak for sending this survey. Its 2019 and collecting your car, especially if you've done your due diligence to sign up to the rental car agency's program, should take ZERO time at all. Hope this helps.Reviewed Nov 11 2019
review fromkayak

Where can I find Hertz hire cars in Austin?

6705 Hwy 290 West Ste 603, Hertz car hires

Address

6705 Hwy 290 West Ste 603

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 512 358 7932

Address

11906 Ih-35 North

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 512 973 8877

Address

911 W. Anderson Lane,ste 125

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 512 407 9650

Address

3819 Presidential Blvd

Hours

Monday07:00 - 23:5900:00 - 01:00
Tuesday07:00 - 23:5900:00 - 01:00
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday07:00 - 23:5900:00 - 01:00
Saturday07:00 - 23:5900:00 - 01:00
Sunday07:00 - 23:5900:00 - 01:00

Phone

+1 512 247 7250

Address

709 East 10th Street

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 512 457 1583

Address

5717 S I35

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 512 326 1649

Good to know

Most popular location

3819 Presidential Blvd

Most popular car type

Luxury

FAQs about hiring a car from Hertz in Austin

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Hertz in Austin.

  • Hertz has 6 car hire locations in Austin. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes