Book Enterprise hire cars in Burbank

Burbank, CA, United States
Sep 29 — Oct 6
Burbank, CA, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Burbank

Overall rating8.2 ExcellentBased on 75 reviews
Cleanliness
8.4
Comfort
8.5
Overall
8.0
Pick-up/Drop-off
8.1
Value for money
8.0

Recent reviews

Traveller rating
16
2
4
1
0
Find reviews that mention:
9.6
Cons:Truck had some soda stuck to vents. Other than that it was all good...Reviewed Jun 16 2020
review fromkayak
5.2
Cons:I arrived with one person being assisted at the counter and two reps behind the counter. I was told I would have to wait by rep #2 (not helping a customer) in order for him to help someone outside with an appointment (I had an appointment and person rep #2 helped arrived after I did). The representative who helped was nice and friendly for sure yet could have been much more efficient, had better training, and could have been better at explaining the charges and costs associated with my rental. Also, when this rep provided an inspection of the vehicle, I was not assured by the scratches and marks evident on the front bumper and back bumpers, as the rep did not have me sign anything demonstrating these marks/scratches were there prior to my renting the vehicle...perhaps all of this was due to sub standard training, I'm not sure. It was a below average experience. I left concerned of the costs and scratches/marks on the vehicle which were there prior.Reviewed May 26 2020
review fromkayak
10.0
Pros:super easy, nice and friendly staffReviewed Jun 25 2020
review fromkayak
10.0
Pros:The Burbank Enterprise staff was excellent, hands down, most pleasant rental experience I have ever had.Reviewed Jun 10 2020
review fromkayak
10.0
Pros:Staff was friendly and helpfulCons:nothing.Reviewed Aug 15 2020
review fromkayak
8.8
Pros:The car was new, clean , comfortable and smooth. The Staff at the pickup location was very friendly and provided us different options to choose our favorite car. He was professional, attentive and friendly.Cons:The price could have been more customers pockets friendly. They should extend pickup and drop off service for all future customers.Reviewed Jun 9 2020
review fromkayak
8.4
Pros:Very friendly staffCons:I ordered a Cadillac or similar and was offered a Volvo SUV which is not my style. I ordered a luxury car. I was then offered a compact sports sedan, which ended up being a BMW 3 series. It was nice but I am a big person and do not like SUVs and order luxury cars for the very large size and extra room. The BMW 3 series is a very nice car but much smaller inside than the Cadillac or Lincoln I'm usually ordering. I did not receive the car class size I ordered. I was not unhappy but the experience was not great either.Reviewed Oct 15 2020
review fromkayak
4.8
Pros:Staff was very nice and the process was quick.Cons:if you need a 4x4 truck don't just get a premium truck. The "premium" truck i got was the most basic thing I have ever driven.Reviewed Jul 28 2020
review fromkayak
10.0
Pros:Good clean cars, easy and efficient pick up and delivery.Cons:Improve your off hours telephone support, for normal questions relating to the car functions and normal customer support questions, beyond the 9-5 normal business hours to perhaps 9-9 local time. On your toll-free national number. I called at 6:10pm CA time, right after I picked the car at 5:30pm after I came home, and the telephone support message said the office is only open during normal business hours and call tomorrow. That was bad CS in my opinion. At least they could have directed me to a different number?Reviewed Mar 22 2021
review fromkayak
5.6
Cons:Horrendous wait — even though there were only a few customers. Getting the car too as long as our flight!Reviewed Jul 15 2019
review fromkayak
8.8
Great Service, Great Car, Pity about the final processingPros:The car was amazing - very impressed with the standard. The people were lovely and we enjoyed having a conversation.Cons:It took too long (some 5-7 days) after we returned the car for the bond to be returned to our account - caused unnecessary anxietyReviewed Feb 1 2018
review fromkayak
10.0
Pros:I didn't realize that they were not at the airport but the airport location coordinated with them to pick us up.Cons:My car was not ready although I reserved it a month in advance. The did not have the size I had reserved & had to give me a much larger vehicle (fortunately at the same price).Reviewed May 10 2017
review fromkayak

Where can I find Enterprise hire cars in Burbank?

2501 N Hollywood Way Suite 8, Enterprise car hires

Address

2501 N Hollywood Way Suite 8

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 833 740 1717

Address

110 S. Victory Blvd.

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00

Phone

+1 818 845 0202

Good to know

Most popular location

2501 N Hollywood Way Suite 8

Most popular car type

Supplier choice

Top tips for hiring a car from Enterprise in Burbank

  • Supplier choice car hires from Enterprise in Burbank are around 72% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Burbank

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Enterprise in Burbank.

  • Enterprise has 2 car hire locations in Burbank. Take a look at our Enterprise hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes