Book Budget hire cars in Burbank

Reviews for Budget in Burbank

Recent reviews

Traveller rating

Wonderful

8

Very Good

2

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

11

4.0

I booked a mid-size SUV but they gave me a compact SUB as Doge Hornet for the same price and insisted that this is a mid-size SUV!Reviewed Mar 13 2024

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2.0

The car tags were out of date They expired in April 2023 I did not want to drive the car I had to make alternate arrangements and returned the car after the police told me it was illegal to drive with tags that were out of dateReviewed Oct 16 2023

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2.0

Cons:No one was there...had to Uber 90 minutes aeayyReviewed May 14 2021

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3.6

Pros:Pick up was easyCons:The car was dirty. ( insides were covered in dust and had a horrible musty smell) I needed to extend the length of the rental, but the automated phone line kept hanging up or disconnecting. I called the local office and they tried to charge me a completely different amount. I went to the office to show my receipt and he looked it up and said it was a computer malfunction. I then had to wait nearly 40 minutes to get my car. I will consider looking for other rental companies next time.Reviewed Jun 26 2020

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10.0

Pros:The staff was efficient and knowledgeable. When I returned the car I dropped off the keys and was in an out which was helpful.Cons:Nothing I was in and out actually got an upgraded car For the price of the economy car I had reserved which was an unexpected and great surprise!Reviewed Nov 12 2019

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10.0

Pros:staff was friendly drop off easyReviewed Jul 3 2019

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10.0

Pros:sign in person was friendly and professionalCons:instruction from the return staff, only one person working and little communication given, but it worked okayReviewed Mar 6 2019

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7.6

Pros:Pick up service was fantastic and very professional. Vehicle was clean.Cons:Quite a walk for those that aren't physically abled.Reviewed Nov 12 2018

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2.0

I put LAX as the starting location and Kayak changed it to Burbank.Cons:I put LAX as the starting location and Kayak changed it to Burbank so I did not get my deal. I paid double. Also Budget did not tell me this, the price came up double and I had to ask why. Terrible customer service. I feel bait and switched! I'm very unhappy with this.Reviewed Jul 5 2018

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2.0

Cons:I did not like looking for a car that wasn't there in the pouring rain three seperate times because they didn't assign me a car that was on the lot. I didn't like people who walked away and did not help, unless helping means confirming that a Kia is not a Chevy and a Jaguar in not a Hyundai. Thanks to the man who just got me a car and changed my reservation.Reviewed Mar 23 2018

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7.2

Pros:PriceCons:Wait to pick up took a long timeReviewed Feb 26 2018

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2.8

Faulty Car RentalsCons:Sent me out with a car that had an improperly mounted tire. Purchased insurance through KAYAK. Budget says I never purchased coverage and now I'm on the hook for roadside assistance for a tire I did not even pop. Worst customer service ever!Reviewed Feb 5 2018

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More

• What is the most popular car hire from Budget in Burbank?

  Supplier choice (Class Special Convertible or similar) is the most frequently booked car hire type from Budget in Burbank.

• How many car hire locations does Budget have in Burbank?

  Budget has 2 hire locations in Burbank. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes