Hotels near Charlotte Douglas Airport

Hotels near Charlotte Douglas Airport

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Douglas (CLT) - Charlotte, NC, United States
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Best hotels near Charlotte Douglas Airport

Cleanliness
9,3
Comfort
9,3
Facilities
8,8
Location
9,1
Overall
8,7
Overall 8,9 Excellent
Based on 881 reviews
Cleanliness
9,3
Comfort
9,3
Facilities
8,8
Location
9,1
Overall
8,7
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,3
Comfort
9,4
Location
9,2
Services
9,2
Staff
9,2
Cleanliness
10,0
Comfort
8,0
Facilities
6,0
Location
10,0
Overall
6,0
Cleanliness
9,4
Comfort
8,2
Facilities
8,5
Location
8,8
Overall
8,2
Cleanliness
9,3
Comfort
9,2
Location
9,1
Services
9,1
Staff
9,1
Cleanliness
9,2
Comfort
9,2
Facilities
9,0
Location
9,1
Overall
9,0
Cleanliness
9,2
Comfort
9,2
Facilities
8,8
Location
9,0
Overall
8,7
Cleanliness
9,1
Comfort
9,2
Location
8,9
Services
9,0
Staff
8,8

Excellent 8,0
Pros: Location
Excellent 10,0
Cons: the beds were extremely uncomfortable! very hard!
Excellent 10,0
Pros: Didn’t eat breakfast, but the staff was super nice and I enjoyed the stay.
Cons: N/A
Excellent 8,0
Pros: Restaurant and Bar Cleanliness Service
Cons: Not a lot of vegan food options
Excellent 10,0
Cons: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.
Excellent 10,0
Pros: We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.
Excellent 9,1
Pros: We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as possible given our travel issues.
Cons: Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.
Excellent 10,0
Pros: Everyone and everything in the hotel surpassed my expectations
Excellent 9,4
Pros: The staff was super helpful
Cons: N/A
Excellent 9,1
Pros: Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.
Cons: Room was comfortable enough but not super comfortable
Excellent 10,0
Pros: Great location
Cons: Forgot to call ylus about the shuttle
Excellent 10,0
Pros: Very clean Staff was very helpful Breakfast buffet was delicious Would highly recommend this hotel
Good 7,7
Pros: Proximity to airport...able to get dinner(tho not very tasty) and a beer.
Cons: Did not know that we needed to call for shuttle at airport so waited a long time...
Hilton Garden Inn Charlotte Airport - Charlotte
Rated no. 1
8,9
Excellent 8,9
Based on 881 reviews
Details
Reviews
R2 782

Cleanliness
8,8
Comfort
8,9
Facilities
8,6
Location
9,0
Overall
8,2
Overall 8,4 Excellent
Based on 509 reviews
Cleanliness
8,8
Comfort
8,9
Facilities
8,6
Location
9,0
Overall
8,2
Cleanliness
8,8
Comfort
8,7
Location
9,0
Services
8,6
Staff
8,8
Cleanliness
7,0
Comfort
7,0
Facilities
7,0
Location
7,0
Overall
8,0
Cleanliness
8,6
Comfort
9,0
Location
9,0
Services
8,5
Staff
9,1
Cleanliness
8,5
Comfort
8,5
Facilities
10,0
Location
8,9
Overall
10,0
Cleanliness
9,1
Comfort
9,1
Facilities
9,0
Location
9,0
Overall
7,3
Cleanliness
9,0
Comfort
9,0
Location
9,2
Services
9,1
Staff
9,2

Excellent 8,0
Pros: We did not eat breakfast serious side effects including we felt disgusted that the price we paid for the one night stay did not include complimentary breakfast. We would have to pay $22 each to have breakfast we will not be staying at anymore DoubleTree Hotels
Cons: As in all hotels the breakfast should have been included in the hotel stay
Okay 5,0
Pros: It was fair
Cons: The staff
Excellent 10,0
Pros: Nice hotel with clean and spacious rooms
Excellent 8,0
Pros: Really nice sized rooms. Staff really friendly and had a really nice dinner in the restaurant.
Cons: Not Applicable.
Excellent 10,0
Pros: Michelle the front desk agent or supervisor was amazing. I truly appreciated her service, she went over and beyond even when it was busy. She was persistent on making sure that I was taken care of and switched me to one of the best rooms. She is what you call a leader and deserves to be promoted. She made my stay warm and even with the incident at the breakfast she made sure that I was okay and even apologized. Michelle and the shuttle drivers will be the reason I will come back. They truly made me feel like I was appreciated as a guest, even the shuttle drivers kept asking if I needed water and cookies lol while waiting for my Uber. Thank you for your service!!
Cons: The breakfast actually disappointed me, the fact that the server was demanding and cut throat with not allowing me to take yogurt to the room was ridiculous. I even left a tip and she kept saying that it’s the policy. I’ve worked in the hotel industry and know to never lead with “it’s the policy” definitely if it’s just yogurt she could’ve went out of her way to see what she can do or even apologize and show empathy but she didn’t and stated if you want to talk to the manager you certainly can. What kind of service is that after I just left a tip? Then proceeded with taking yogurt from my table like I was going to steal it. This was the worse part of my stay and if I do stay at this hotel again I would not get breakfast. She just wasn’t a pleasant server.
Excellent 10,0
Pros: The beds were extremely comfortable and I like the free cookies they give you after you check in
Excellent 8,8
Pros: The food from the restaurant was excellent!!
Cons: Hotel is pretty close to the "ghetto."
DoubleTree by Hilton Charlotte Airport - Charlotte
Rated no. 2
8,4
Excellent 8,4
Based on 509 reviews
Details
Reviews
R2 845

Cleanliness
9,0
Comfort
8,9
Facilities
9,0
Location
9,0
Overall
9,5
Overall 8,4 Excellent
Based on 481 reviews
Cleanliness
9,0
Comfort
8,9
Facilities
9,0
Location
9,0
Overall
9,5
Cleanliness
8,8
Comfort
8,9
Location
9,0
Services
8,8
Staff
8,6
Cleanliness
7,0
Comfort
9,0
Facilities
8,0
Location
9,0
Overall
9,0
Cleanliness
9,0
Comfort
9,1
Location
9,1
Services
8,9
Staff
9,0
Cleanliness
8,7
Comfort
8,7
Location
8,6
Services
8,3
Staff
7,9
Cleanliness
9,0
Comfort
8,9
Facilities
10,0
Location
9,0
Overall
10,0
Cleanliness
8,9
Comfort
8,8
Location
8,7
Services
8,4
Staff
8,5

Excellent 10,0
Pros: The cleaniness of the room and the wonderful staff. Breakfast was wonderful .
Cons: Pool was not open.
Excellent 10,0
Pros: everything was great, the location was great checking in only took two minutes The room was very spacious and very clean
Cons: Limited parking space and the pool was still close
Mediocre 3,0
Pros: proximity to airport if anything
Cons: 1. There was no thermostat in the room. it had been stolen. no one checked. so i had to change rooms after I had unpacked and disrobed! 2. the attendant didn’t seem to think it was a big deal 3. the AC didn’t work properly in the second room. 4 . the second room was ridiculously sparse and unattractive. 5. the sheets had “pills” on them- in other words, rough and worn- should have been thrown away! 6. very noisy in the jet path of the airport- planes just a few hundred feet overhead
Excellent 10,0
Pros: Staff was friendly, competent and efficient.
Good 7,0
Pros: very friendly, helpful staff. easy access to the airport
Cons: carpet in room was stained
Mediocre 3,0
Pros: Everything was mediocre for the price.
Cons: It was nothing special. Just an overpriced hotel with little to offer except its location to the airport.
Good 7,4
Pros: The modern feel, the fridge in the room, how close it is to CLT Airport. The staff was awesome! They were 100% friendly and professional.
Cons: Some of the hand towels had hair from previous guests. That put us off.
Excellent 10,0
Pros: They call it sandwitch, but it is a burger. Very nice. She warmed it for me w/ the microwave oven. Thanks.
Home2 Suites by Hilton Charlotte Airport - Charlotte
Rated no. 3
8,4
Excellent 8,4
Based on 481 reviews
Details
Reviews
R2 641

Cleanliness
8,8
Comfort
8,7
Facilities
7,6
Location
9,0
Overall
8,6
Overall 8,3 Excellent
Based on 356 reviews
Cleanliness
8,8
Comfort
8,7
Facilities
7,6
Location
9,0
Overall
8,6
Cleanliness
8,8
Comfort
8,8
Location
9,0
Services
8,7
Staff
8,9
Cleanliness
9,6
Comfort
9,6
Facilities
8,8
Location
9,6
Overall
9,2
Cleanliness
8,6
Comfort
8,5
Location
8,8
Services
8,5
Staff
8,7
Cleanliness
8,8
Comfort
8,5
Facilities
6,0
Location
8,5
Overall
8,0
Cleanliness
8,9
Comfort
8,7
Facilities
6,5
Location
9,2
Overall
8,0
Cleanliness
9,0
Comfort
9,0
Location
9,1
Services
8,7
Staff
9,0

Excellent 10,0
Pros: The staff was extremely kind and helpful
Cons: The entrance was hard to see and if you pass it, you had to go pass intersection on busy road for U turn
Excellent 8,0
Pros: Location, nice staff
Cons: Wish there was another option for breakfast
Good 6,0
Pros: location
Cons: bathtub water didn’t drain properly toilet leaked when you flushed no microwave
Okay 5,0
Pros: property in good location
Cons: the room air conditioner was sooo loud it woke you up every time it kicked back on and loud while it was on! The refrigerator sounded like it was going to blow up at any moment loud during sleeping! The tub didn’t drain!
Good 6,5
Pros: I enjoyed the luxury.
Cons: Pricing.
Excellent 9,1
Pros: Comfy beds, spacious room, very clean, close to airport and the shuttle was great.
Cons: Food at the store downstairs was really overpriced (I know all hotels are), out of coffee in the morning when we went to leave
Excellent 10,0
Pros: The room we stayed in was clean, contemporary, and comfortable. The staff was great and the breakfast was delicious! Highly recommend the breakfast add on to your room.
Cons: I asked if we could check out a bit later than 12 and was denied.
Okay 4,0
Cons: Hotel is under renovation. I arose early to catch a plane and found there was no hot water for my shower. Also, the coffee pot in the room had not been properly cleaned.
Holiday Inn Charlotte Airport, An Ihg Hotel - Charlotte
Rated no. 4
8,3
Excellent 8,3
Based on 356 reviews
Details
Reviews
R2 751

Cleanliness
8,9
Comfort
8,9
Facilities
9,3
Location
8,8
Overall
8,3
Overall 8,4 Excellent
Based on 285 reviews
Cleanliness
8,9
Comfort
8,9
Facilities
9,3
Location
8,8
Overall
8,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Staff
8,0
Cleanliness
8,6
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,8
Comfort
8,9
Location
8,5
Services
8,6
Staff
8,9
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
9,0
Facilities
10,0
Location
9,0
Overall
6,0
Cleanliness
9,3
Comfort
9,2
Location
9,1
Services
9,0
Staff
9,2
Cleanliness
8,9
Comfort
9,0
Facilities
10,0
Location
8,6
Overall
10,0
Cleanliness
8,4
Comfort
8,6
Facilities
10,0
Location
8,6
Services
8,1
Cleanliness
8,3
Comfort
8,7
Location
8,4
Services
8,3
Staff
8,8

Good 6,0
Pros: location
Cons: it’s an old hotel. lobby looks shabby. price too high. bathroom curtain dirty. shower heat-cold broken. airco not working properly. pool out of order for months.
Excellent 10,0
Pros: I was at the hotel for a conference and everything went well. The food was good and all the employees were helpful and smiling.
Cons: The lighting seemed a little dim when you first walk in.
Okay 5,7
Pros: Friendly staff, breakfast package.
Cons: Wall is paper thin, noisy.
Excellent 8,5
Pros: Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.
Cons: Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charge to my account for nothing that I'd used upon my return home. View was of the rental car lot which was fine except for the fact that the following morning the staff would turn on car alarms to find the vehicles which was very disruptive when trying to sleep.
Excellent 10,0
Pros: One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.
Excellent 10,0
Pros: Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!
Excellent 9,0
Cons: The broken shower head on the Club floor in the room that I was staying in. And I wish i had a patio.
Excellent 8,3
Pros: Very close to airport and hotel shuttle was great.
Cons: Bathroom had water spots and carpet looked dirty.
Excellent 9,0
Pros: Well done lobby area and comfortable rooms.
Cons: Bedroom needed a fridge and breakfast buffet was $14.
Sheraton Charlotte Airport Hotel - Charlotte
Rated no. 5
8,4
Excellent 8,4
Based on 285 reviews
Details
Reviews
R3 348

Cleanliness
8,7
Comfort
8,7
Facilities
7,1
Food
6,5
Location
8,5
Overall 8,2 Excellent
Based on 708 reviews
Cleanliness
8,7
Comfort
8,7
Facilities
7,1
Food
6,5
Location
8,5
Cleanliness
7,0
Comfort
6,0
Facilities
7,0
Location
7,0
Overall
7,0
Cleanliness
8,5
Comfort
8,5
Location
8,5
Services
8,2
Staff
8,7
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
4,6
Comfort
6,6
Facilities
5,3
Location
6,6
Overall
4,6
Cleanliness
8,8
Comfort
8,8
Location
8,7
Overall
9,0
Services
8,5
Cleanliness
8,6
Comfort
8,8
Location
8,4
Services
8,4
Staff
8,5
Cleanliness
8,6
Comfort
8,7
Facilities
8,1
Food
6,5
Location
8,4
Cleanliness
8,6
Comfort
8,7
Location
8,5
Services
8,2
Staff
8,5

Poor 1,0
Pros: The stay in this hotel was a real problem. None of my cards ware accepted. They have always been working anywhere before and after this experience. I had to ask a lady to pay with his CC for me. The receptionist told me 130usd and Booking invoice was 105. I had to pay 130 anyway... as the 25 woudl have been refounded later to the same CC used to pay ... Incredible and not wishing anyone this experience at 11 pm after an all day working/travelling
Cons: The stay in this hotel was a real problem. None of my cards ware accepted. They have always been working anywhere before and after this experience. I had to ask a lady to pay with his CC for me. The receptionist told me 130usd and Booking invoice was 105. I had to pay 130 anyway... as the 25 woudl have been refounded later to the same CC used to pay ... Incredible and not wishing anyone this experience at 11 pm after an all day long working/travelling
Excellent 8,0
Pros: Clean, spacious room. Clean, well-maintained hotel. Friendly staff.
Cons: Drink vending machine in ground floor not working. Air con in bedroom noisy. Fortunately it was cool enough to turn it off while we were sleeping.
Excellent 8,6
This was a nice clean hotel that that I'd be happy to stay at again should I need to stay a night near Charlotte airport. The Rooms were clean and beds comfortable. The bathroom felt a little older but the size was ok and everything worked fine. There's no restaurant in the hotel for lunch or dinner but they do serve breakfast in the morning which was fine. There's a shuttle bus that can take you to the airport of pick you up with prior arrangement.
Excellent 8,8
Pros: We just needed a spot for the night before we caught a flight early the next day. The room was clean and the shuttle service was key! We checked in- crashed- woke up and checked out - the staff made the quick stay painless. Thanks!
Excellent 10,0
Pros: Clean friendly and convenient
Excellent 10,0
Cons: Foam pillows -- too thick.
Mediocre 3,7
Pros: Got stuck at CLT due to missed connection; on the plus side it's close to the airport and has a free shuttle ; front desk staff was pleasent; free breakfast was ok but not great
Cons: Room smelled of dampness; beds were lumpy and uncomfortable
Mediocre 2,5
Cons: They did not tell us that they were having work done to the cable system and only a couple of Chanel's worked. Also, the toilet would not flush. Wingate Made no efforts to correct either issue.
Excellent 8,0
Pros: Was quick and easy to get to from the airport, especially with a late arrival. Staff was helpful.
Wingate By Wyndham Charlotte Airport I-85/I-485 - Charlotte
Rated no. 6
8,2
Excellent 8,2
Based on 708 reviews
Details
Reviews
R1 981

Cleanliness
8,7
Comfort
8,8
Facilities
7,8
Location
8,8
Overall
7,8
Overall 8,3 Excellent
Based on 312 reviews
Cleanliness
8,7
Comfort
8,8
Facilities
7,8
Location
8,8
Overall
7,8
Cleanliness
6,5
Comfort
7,0
Facilities
6,0
Location
6,5
Overall
6,5
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,6
Comfort
8,8
Location
8,7
Services
8,5
Staff
8,7
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,8
Comfort
8,8
Location
9,2
Overall
6,0
Services
8,6
Cleanliness
8,5
Comfort
8,5
Facilities
10,0
Location
8,6
Overall
10,0
Cleanliness
8,9
Comfort
8,7
Facilities
6,8
Location
8,9
Overall
6,0
Cleanliness
9,0
Comfort
8,7
Location
8,9
Services
8,8
Staff
8,6

Excellent 8,0
Pros: Hot breakfast
Cons: Better food to sell out of the machine.
Excellent 10,0
Pros: The room was for our Son, Daughter in law and two grandchildren, they missed their flight in Greensboro due to traffic backup and had to drive to Charlotte for an early morning flight the next morning. Since the flight was early they were not able to check out the breakfast. But their room with the two queen beds met their needs for the night, and was very comfortable.
Cons: They had only good opinions about their stay although it was a very short one.
Excellent 10,0
Pros: close to the airport good value and good breakfast options
Excellent 10,0
Pros: very nice
Cons: breakfast
Mediocre 2,0
Pros: The hotel was convenient to the airport.
Cons: The overall condition of the hotel. Maintenance/ engineering leaves a lot to be desired.
Excellent 10,0
Pros: The convenience and friendly staff
Cons: no restaurant
Mediocre 3,4
Pros: Nothing
Cons: Poor customer handling by hotel manager/poor breakfast quality &quntity/very limited items in bad conidition.
Excellent 9,1
Pros: The king suite was spacious, luxurious and clean. Everything was top notch
Cons: The morning staff did not cue me for the airport shuttle as they said they would. Did not have as much professionalism as the night staff.
Okay 4,2
Cons: It was just gross. For example, I took a hot shower and the bathroom doesn't vent well. The steam condensed on the ceiling and in some cases dripped onto the ground. The drips were this incredible yellow buttery mess. One of the most repulsive things I have ever seen in my life. Also it is very close to the airport but it is not possible to walk there, no matter which way you go you'll have to walk on a highway eventually, so you will have no choice but to take a $14 cab. (That's the minimum fare) Also there's a much nicer hotel in the same parking lot, I can't believe I was so stupid.
Excellent 10,0
Pros: The location was wonderful. We went to a Panthers game Friday night and was only a 15 minute drive to the hotel after the game. Even though it was 1 AM when we arrived, the staff was friendly and very helpful. I liked that the hotel had a security guard patrolling the parking lot. Saturday morning we went to the National White Water Center and it was only a 18 minute drive with traffic. Pool and hot tub were nice after a hard day of paddling and rope courses. Our room was quiet except for the occasional plane passing over. Thoroughly pleased with the breakfast options. I would definitely stay here again.
Cons: Hard to find the hotel entrance from the highway since it is part of a thru way from the Mobile gas station. I drove past it twice before I was able to enter.
Excellent 9,3
Pros: I liked all of it. personnel is excellent all around. shuttle readily available. distance from airport is less than two miles. I got a good rate on internet site.
Cons: not a problem for me, but the wake up call were jets from clt flying overhead
Hampton Inn & Suites Charlotte-Airport - Charlotte
Rated no. 7
8,3
Excellent 8,3
Based on 312 reviews
Details
Reviews
R2 767

Cleanliness
8,5
Comfort
8,5
Facilities
9,2
Location
8,7
Overall
9,0
Overall 8,1 Excellent
Based on 809 reviews
Cleanliness
8,5
Comfort
8,5
Facilities
9,2
Location
8,7
Overall
9,0
Cleanliness
9,3
Comfort
8,6
Facilities
9,3
Location
10,0
Overall
9,0
Cleanliness
10,0
Comfort
9,0
Facilities
10,0
Location
9,5
Overall
9,5
Cleanliness
8,4
Comfort
8,4
Location
8,8
Services
8,2
Staff
8,9
Cleanliness
9,3
Comfort
8,0
Facilities
9,3
Location
9,3
Overall
8,0
Cleanliness
9,6
Comfort
9,0
Facilities
9,2
Location
9,2
Overall
9,2
Cleanliness
8,5
Comfort
8,7
Location
8,7
Services
8,4
Staff
8,8
Cleanliness
8,3
Comfort
8,6
Facilities
8,0
Location
8,8
Overall
8,0
Cleanliness
8,4
Comfort
8,4
Facilities
9,1
Location
8,5
Overall
9,2
Cleanliness
8,3
Comfort
8,3
Location
8,7
Services
8,2
Staff
9,0

Excellent 10,0
Pros: In a nice area,close to the airport
Cons: I have nothing bad to say
Mediocre 2,0
Cons: I booked this room for my son who had an ealry morning flight. When he arrived he asked the front desk for a wake up call and shuttle ride and never got the wake up call. He missed his flight!! He had to rent a car to get to his family reunion. It was an awful, stressful and very aggravating experience.
Excellent 10,0
Pros: The room was a good size. It was a bigger than what we thought it was. It was clean to as we expected it to be. We love that the staff was always greeting us as we came down stairs to leave and as we came into the building.
Cons: We didn't like the fact that my Fiancé stepped in dog poop. I know the facility is a dog friendly hotel, we didn't expect to have cleaned up dog poop off the bottom of his shoe and off our floor.
Good 7,0
Pros: clean rooms, good breakfast
Cons: the is no actual bar or restaurant inside the hotel, reception is what they call restaurant
Excellent 10,0
Pros: The Hotel was clean and close to the airport. I love staying at these particular Hotels because they are always in great locations and clean.
Cons: I love these facilities.
Excellent 10,0
Pros: Bed was super comfy
Cons: The checking in/out process
Excellent 10,0
Pros: Overall clean and equipped rooms, very friendly staff, nice facility, good distance to Charlotte (only 15 min drive).
Cons: Breakfast wasn't that great, ok on options but hot food was bland. A couple of stains on the carpet in our room but everything else was clean.
Excellent 9,1
Pros: The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
Excellent 9,1
Pros: The staff was extremely friendly and helpful.
Cons: The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
Excellent 9,4
Pros: Very good breakfast!!
Cons: Not food room service
Excellent 10,0
Pros: Staff was very friendly. Starbucks on site
Cons: Short-staffed housekeeping
Excellent 8,2
Pros: Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
Cons: There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.
Excellent 10,0
Pros: Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design
Excellent 10,0
Pros: the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.
Cons: no complaints
Excellent 8,0
Pros: The staff were very helpful
Cons: Nothing
Good 7,4
Pros: I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.
Cons: When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor
Hyatt Place Charlotte Airport/Lake Pointe - Charlotte
Rated no. 8
8,1
Excellent 8,1
Based on 809 reviews
Details
Reviews
R2 075

Cleanliness
8,3
Comfort
8,4
Facilities
9,0
Location
8,7
Overall
9,0
Overall 8,0 Excellent
Based on 242 reviews
Cleanliness
8,3
Comfort
8,4
Facilities
9,0
Location
8,7
Overall
9,0
Cleanliness
8,2
Comfort
8,4
Location
8,7
Services
8,4
Staff
8,7
Cleanliness
8,6
Comfort
8,6
Location
8,8
Services
8,5
Staff
8,9
Cleanliness
7,6
Comfort
7,5
Location
8,1
Services
8,0
Staff
8,6
Cleanliness
8,4
Comfort
8,9
Facilities
9,0
Location
8,5
Overall
9,0
Cleanliness
7,8
Comfort
8,1
Location
8,4
Services
8,1
Staff
8,3

Excellent 9,0
Pros: Nice place
Cons: Breakfast could have been a little more authentic
Excellent 9,0
Pros: large room, comfortable bed
Poor 1,0
Cons: the staff was by far the rudest I’ve ever encountered the check in girl was young and so rude and wanted to give me a dirty room
Excellent 9,0
Pros: Location was perfect for the airport. The staff were extremely friendly and couldn't have done more to help.
Okay 5,0
Pros: Great customer service!
Cons: The room wasn't as clean as a "freshly cleaned" hotel room should be. My children pulled out the sofa bed and it was dirty. There were no pillows or covers for the sofa bed and my children woke up with bug bites in the middle of the night. They put the bed away and slept uncomfortably on the sofa at 5 am.
Excellent 10,0
Pros: Everything they had to offer!
Homewood Suites by Hilton Charlotte Airport - Charlotte
Rated no. 9
8,0
Excellent 8,0
Based on 242 reviews
Details
Reviews
R2 610

Cleanliness
8,2
Comfort
8,3
Facilities
6,7
Location
8,3
Overall
6,9
Overall 7,7 Good
Based on 494 reviews
Cleanliness
8,2
Comfort
8,3
Facilities
6,7
Location
8,3
Overall
6,9
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
8,1
Comfort
8,2
Location
8,3
Services
7,7
Staff
8,2
Cleanliness
8,0
Comfort
8,0
Facilities
6,0
Location
8,0
Overall
8,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
6,6
Cleanliness
8,2
Comfort
8,3
Location
8,0
Services
7,7
Staff
8,2
Cleanliness
8,5
Comfort
8,9
Facilities
8,0
Location
8,8
Overall
8,0
Cleanliness
8,3
Comfort
8,3
Facilities
7,0
Location
8,4
Overall
7,6
Cleanliness
8,4
Comfort
8,4
Location
8,3
Services
7,5
Staff
8,4

Good 7,0
Pros: the location
Cons: everything was fine
Poor 1,0
Cons: Room was dirty
Excellent 9,0
Pros: Check in and out was easy the lady at front desk was awesome and very friendly room was nice and big very clean
Cons: Maybe a few updates to room curtain and bathroom wise no other concerns or complaints
Excellent 9,1
Pros: Cleanliness and Service!!!
Cons: We chose this specific hotel because it "provides" an airport shuttle; HOWEVER, when we asked the front-desk lady about the shuttle, she said that the shuttle services begins at 6:00 am. Our plane left at 5:50 am! We had to spend Taxi money, which we did not budget for. This a clear example of an illegal "Bait & Switch" practice!!!
Excellent 10,0
Pros: Their shuttle was quick and convenient. There were delivery menus available for hungry late arrivers.
Cons: We experienced no problems during our stay.
Excellent 8,0
Pros: Location to the airport. Attentive staff. Airport shuttle service
Cons: Room needed maintenance. Smoky smell in the corridors.
Excellent 10,0
Pros: Large, clean rooms. Room has refrigerator, AC/heater unit worked well, bathroom was updated and clean. No weird smells. Breakfast was more than just continental (eggs, sausage, grits, cereal, breads, fruit, etc)
Cons: Weird light switches in the rooms, not very bright.
Comfort Suites Airport - Charlotte
Rated no. 10
7,7
Good 7,7
Based on 494 reviews
Details
Reviews
R2 028

Cleanliness
8,0
Comfort
8,2
Facilities
6,9
Location
8,4
Overall
7,1
Overall 7,6 Good
Based on 327 reviews
Cleanliness
8,0
Comfort
8,2
Facilities
6,9
Location
8,4
Overall
7,1
Cleanliness
10,0
Location
10,0
Overall
9,0
Staff
10,0
Value for money
8,0
Cleanliness
5,3
Comfort
7,0
Facilities
6,0
Location
6,0
Overall
5,3
Cleanliness
8,1
Comfort
8,2
Location
8,4
Services
7,7
Staff
8,8
Cleanliness
4,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
7,0
Comfort
6,5
Facilities
7,0
Location
7,0
Overall
7,0
Cleanliness
8,0
Comfort
8,5
Location
8,3
Overall
10,0
Services
7,9
Cleanliness
8,3
Comfort
7,9
Facilities
8,0
Location
8,2
Overall
8,0
Cleanliness
7,9
Comfort
8,2
Facilities
7,3
Location
8,8
Overall
7,6
Cleanliness
8,2
Comfort
8,0
Location
8,6
Services
7,5
Staff
8,6

Good 6,0
Ok ok
Good 7,0
Pros: The staff was excellent and the room was very clean
Cons: There was a broken stool in the room that looked horrid because it was shredded. The pool and hot tub were broke
Excellent 10,0
Pros: everything was great. the entire staff was excellent.
Cons: there was nothing that I didn’t like.
Okay 4,0
Pros: The hotel was literally beside the venue that we had tickets to.
Cons: The check in personnel took my card after already having one on file with booking. Now we’ve been charged 4 separate times totaling over $500. We have yet to see a refund. Everyone says they will call back to help but no response. I’ve called everyday for the past 4 days.
Okay 5,0
Pros: Breakfast was fine; lobby clean; location was literally next door to event so we walked and didn't have to worry about parking
Cons: room was meh- could use some upgrades; rust in the bathroom, dirty vents, buildup in the coffee machine; couldn't find my room when I arrived and told me to call the customer service line instead of exhausting all options to assist, basically gave me the number and told me to figure it out in so many words; inside pool but closed made no sense;
Excellent 9,0
Pros: It wAs a nice hotel very quiet and breakfast was good
Cons: Could have been more food
Excellent 8,0
Cons: Unfortunately the pool was not open.
Okay 4,0
Pros: The staff was amazing.
Cons: Dirty and outdated. Had to switch rooms and did a walk through of a couple to find clean rooms only to see many were just not acceptable.
Mediocre 3,4
Cons: The staff was rude. There were no batteries in the remote.
Excellent 10,0
Pros: Great location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want?
Excellent 8,0
Pros: The room was just as expected - the same setup as every other Springhill Suites.
Cons: The room was significantly smaller to the point where the pullout sofa could not even be pulled out and hit the tv stand. The room ad a faint odor that my kid made a comment about.
Good 6,5
Pros: Breakfast was good. Room was okay - an older hotel with some remodeling
Mediocre 2,8
Pros: nothing
Cons: everything
SpringHill Suites by Marriott Charlotte Airport - Charlotte
Rated no. 11
7,6
Good 7,6
Based on 327 reviews
Details
Reviews
R2 217

Cleanliness
8,1
Comfort
8,1
Facilities
6,2
Location
8,6
Overall
6,9
Overall 7,5 Good
Based on 342 reviews
Cleanliness
8,1
Comfort
8,1
Facilities
6,2
Location
8,6
Overall
6,9
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
8,0
Cleanliness
10,0
Location
10,0
Overall
10,0
Staff
10,0
Value for money
10,0
Cleanliness
7,8
Comfort
8,1
Location
8,7
Services
7,3
Staff
8,3
Cleanliness
10,0
Comfort
10,0
Facilities
8,0
Location
10,0
Overall
10,0
Cleanliness
7,6
Comfort
6,4
Facilities
6,4
Location
7,6
Overall
6,0
Cleanliness
8,2
Comfort
8,3
Location
8,5
Services
7,8
Staff
8,7
Cleanliness
8,3
Comfort
8,1
Location
8,6
Services
8,1
Staff
8,2
Cleanliness
8,0
Comfort
8,1
Facilities
5,0
Location
8,5
Overall
6,3
Cleanliness
7,8
Comfort
7,7
Location
8,3
Services
7,2
Staff
7,8

Poor 1,0
Pros: My card was charged 3 different times for the same one room. Room was not fully cleaned. There were bugs in the room. Horrible experience for a Courtyard!!
Excellent 8,0
Pros: very close to the airport but very quiet inside the hotel.
Okay 4,0
Pros: The cost
Cons: The light in the room didn't work. Fridge wasn't plugged up.
Excellent 9,0
Pros: N/A
Excellent 10,0
Pros: My stay was more than I expected an a great place to wind down after a wonderful vacation in the Caribbean.
Good 6,0
Pros: The location was very close to the airport and the front desk was very helpful. The main lobby and courtyard looked great but were not able to utilize it since our stay was so short. The gym was a good size and had more weights than other hotels.
Cons: Called for the shuttle to the hotel from the airport. Waited 40 minutes and the shuttle never arrived, ended up getting a lyft. Really inconvenienced us, since we had a layover so we rented the room out to get some sleep.
Mediocre 3,0
Pros: Being able to stay, park car and take shuttle to airport
Cons: It is used hard and shows. Carpet had a huge wet spot we had to hop over to get to bathroom. Pillows were old. Air conditioning was so loud. The motel beside this one is sketchy. Alot of 18 wheeler trucks parked all along the road
Poor 1,0
Pros: Breakfast was poor considering we had to pay. They never brought sheets for pull out bed after calling 3 times. Never answered the phone when I called for airport shuttle. I had to take a taxi.
Cons: Indoor Pool and hot tub were closed. That was a main reason I booked the hotel! Breakfast was poor considering we had to pay. They never brought sheets for pull out bed after calling 3 times. Never answered the phone when I called for airport shuttle. I had to take a taxi.
Excellent 8,0
Pros: Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
Cons: The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
Mediocre 2,8
Pros: the location was close to the airport
Cons: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.
Mediocre 3,1
Pros: The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!
Cons: Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or happy.
Excellent 8,2
Pros: Room was very comfortable, and the outdoor area nice.
Cons: The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.
Okay 4,5
Pros: Good location and very good amount of parking
Cons: Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.
Excellent 8,0
Pros: Clean and friendly.
Excellent 9,4
Pros: Decor, location, pool
Cons: Some loud Guest partying in the lobby and staff did nothing
Excellent 9,4
Pros: Location
Cons: All ok
Okay 4,5
Pros: Proximity too the airport
Cons: The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.
Courtyard by Marriott Charlotte Airport North - Charlotte
Rated no. 12
7,5
Good 7,5
Based on 342 reviews
Details
Reviews
R2 248

Cleanliness
7,5
Comfort
7,5
Facilities
4,5
Location
7,7
Overall
5,3
Overall 6,6 Good
Based on 391 reviews
Cleanliness
7,5
Comfort
7,5
Facilities
4,5
Location
7,7
Overall
5,3
Cleanliness
2,6
Comfort
2,0
Facilities
2,0
Location
5,3
Overall
3,6
Cleanliness
4,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
7,7
Comfort
7,7
Location
8,0
Services
7,4
Staff
8,0
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
4,0
Comfort
4,0
Facilities
4,0
Location
4,5
Overall
4,2
Cleanliness
7,6
Comfort
7,5
Location
7,7
Overall
7,6
Services
7,3
Cleanliness
6,5
Comfort
6,5
Facilities
2,0
Location
7,1
Overall
2,0
Cleanliness
7,6
Comfort
7,7
Facilities
5,5
Location
7,9
Overall
5,9
Cleanliness
8,0
Comfort
8,3
Location
8,0
Services
7,6
Staff
8,1

Good 6,0
Cons: Only one way in .. no access through back had to walk around whole building to get in
Okay 5,0
Cons: Rm door was already open upon arriving.
Excellent 9,0
Pros: Clean quiet nice bed nice bathroom
Cons: No breakfast
Mediocre 3,0
Pros: looks recently updated, not a terrible price
Cons: very small rooms, staff member when we checked definitely did not want to be there, floor in main entrance was muddy from outside, no breakfast even though when we booked it said free breakfast, rooms smelled musty, air conditioner kept cutting off, messy place, room was not very clean, walls were extremely thin (could hear neighbors tv, going in and out the door and talking)
Mediocre 2,2
Pros: Nice on the outside- inside the rooms are what you'd find in a motel. Rust water stains down the walls and bathroom from water damage past. Old furniture, beds are so soft that they fold and lean with just one person. Carpets dirty,bathroom tile dirty. Changed rooms-same thing.Not breakfast, just muffins and bagels coffee, apple juice and filter water.
Cons: Clean and sanitary would have been great. Never again.
Excellent 8,5
Pros: Airport shuttle when I was stranded near the airport.
Okay 4,0
Pros: The location was great.
Cons: A lot of shady guests there, the hallways smelled of marijuana.
Excellent 10,0
Pros: Very friendly staff
Good 7,7
Pros: It was cheap and the rooms were definitely adequate.
Cons: The bedding was uncomfortable and the breakfast was underwhelming.
Okay 4,0
Pros: Breakfast
Cons: Not. Clean room had hole in the wall above the bed the TV did not work
Mediocre 3,7
Pros: The location was close to airport
Cons: Shuttle was not labeled with hotel name, desk clerk was rude when calling
Good 7,4
Pros: Updated TVs
Cons: Stronger Breakfast Smokey Smell No Printer No Exercise Room Cigarette burns in bedding Inattentive Staff
Okay 4,8
Cons: The rooms are so small. Front lobby looks more like a crack house. Worn out sofas that I would not want to sit on in fear of bugs. Front desk spent more time on the phone then he did in checking me in. Gave me the room key and never said thank you or enjoy your stay. I took the key and said thank you to him. Al I heard was crickets from him.
Good 6,0
Pros: Phone was flashing constantly, cord was detached and broken. Breakfast was below average, cheap powdered cream for coffee, poor selection.
Cons: Noise from other guests. Poor breakfast,
Good 6,0
Cons: The check in girl was friendly. The room was well used and in poor shape. The refrigerator door would not stay closed. The bed was so worn out my wife and I kept sinking into the black hole in the middle. Made for a very uncomfortable sleep.
Mediocre 2,0
Pros: Nothing at all. I went to the airport, sleeping in s chair at the airport was better than this place. It was horrible. I think it's funny they have a rewards program, I really doubt anyone uses this chain twice.
Cons: Upon arriving, I bothered the front desk girl, I blocked her view of the television. The entire time checking in, she didn't speak to me or get up from her chair. The room was gross. By the desk, there was food on the wall from the previous guest, nobody cleaned up. The AC unit was too old and loud to have on while I watched tv or spoke on the telephone. Parts of the AC were laying on the floor. Menus and literature were soaking in the standing liquid that was in the desk. The toilet was not bolted to the floor, and rocked back and forth, you could hear water sloshing around, horrible odor in the bathroom. I would guess the seal is broken and that's raw sewer fumes. The shower was filthy and had been patched with something. I decided to not shower, I am sure I was cleaner than the shower. There were to soap or shampoo in the room either, and I didn't feel like asking Miss Personality at the front desk. There were pubic hairs on the bedspread and pillow case. So gross. I just went back to the airport, I wanted to sleep in a cleaner chair in a public airport terminal rather than try to rest at Microtel. On a positive note, the late shift girl there greeted me. That was the only positive thing I can say. If you are looking for a terrifying ride with a grumpy shuttle bus driver, this is your place.
Mediocre 2,0
Pros: Located near interstate.
Cons: The staff was extremely inattentive & rude. The front desk attendants acted as though it was a huge burden to even greet guests. When they had to interact with guests the staff instantly got attitudes and acted like the guests were an interruption to their day. Even for simple tasks such as checking in or out. The significantly smaller room than pictured was less than mediocre, at best. There was an unbelieveable amount of cigarettes burns on the furniture and the bedding. Only 2 electrical outlets worked in the entire room. The TV & the alarm clock was broken. The sheets on the bed were dingy & stained. The lock on the door was barely attached anymore. The floors were disgusting, as was the bathroom shower The wall trimming was completely detached from the walls in the bedroom and bathroom. Lastly, in the hallways of the floor I stayed on there was a very loud and a very public domestic dispute that occurred. And not one single hotel official came to check on the incident! There were literal screams for Help throughout the hallways. The staff was definitely informed & yet, they did nothing. The absolute worst hotel experience of my life!!
Mediocre 2,8
Pros: I liked that there was NOT A FLOOD or that we had ELECTRICITY. That's about it
Cons: The place smelled of smoke and other foul odors. The whole place. It was in a bad area of town. Beds were uncomfortable. Bathroom was old and hard to use. Would Never stay here again
Excellent 8,5
Pros: I really liked how close it was to the airport and other food locations. The staff was unbelievably accommodating, specifically the shuttle driver Tim and the desk clerk Karol! They helped me find a delicious bbq place while i was laid over. Even offered to drive me there if there were not airport pickups, unfortunately there was. It's not the nicest hotel but it has 3 perks. AC worked well, water pressure was great, and it was close to the hotel with a free shuttle.
Cons: The facilities were not very well maintained. Lots of scuff marks on the paint and general wear and tare was evident everywhere.
Okay 4,0
Pros: Location to the airport
Cons: Very old building in need of much repair and renovation. Seems more like an apartment building with people staying long term. 3 TV channels, lumpy bed, poor a/c and a dirty bath tub. 2 Police cars were outside on two different occasions just a mess simply a mess......never again will I stay here.
Mediocre 2,0
Pros: Rooms were dirty. Hotel was hot and smelled like smoke. Sheets had holes in them and were thin and dingy. Sink was clogged and over flooded onto bathroom floor. Rooms were TINY not at all how they appeared in the pictures online.
Cons: I didn't like ANYTHING about this hotel.
Mediocre 2,0
Pros: Liked nothing
Cons: Had to change 3 rooms to get a semi acceptable room. First room had broken painting on the floor, the phone didn't work, the AC/heat unit didn't work. The second room curtains didn't close, the floor carpet was partially ripped out. The third room had paint peeling from the walls, but I was tired to move again. Didn't have hot water in the morning. When I complained about all of this, they not only didn't apologize, they accused me of lying to get a refund. This hotel shouldn't be in business.
Okay 4,5
Cons: Hotel in shambles
Mediocre 2,5
Pros: The staff was nice, they noted our shuttle time and called us to make sure we were coming down as the shuttles leave for the airport only on the hour.
Cons: The room and furnishings were very old and worn. We could hear our neighbors tv clearly and I could hear other guests throughout the night. I did not feel comfortable in the room and it did not seem clean. There was a cigarette hole in the comforter, the shower drain backed up, and there were stains on the window seat cushion. We would not recommend this hotel, and the star rating we saw in kayak was highly misleading.
Mediocre 2,0
Pros: Nothing to like. 3 stars rating was a fraudulent rating.
Cons: Dirty, small, dated, just don't go there. And please stop calling it a 3 star hotel. It's disingenuous.
Mediocre 2,5
Pros: Honestly...nothing.
Cons: Way too small and the pics did not match the what the rooms looked like. Blood on the sheets. The hotel was definitely over priced for what it was and I felt it was false advertising. The staff albeit friendly was really in their own world. The bed was bowed in the center making it very uncomfortable to sleep. Honestly if I could ask for a refund I would.
Microtel Inn By Wyndham Charlotte Airport - Charlotte
Rated no. 13
6,6
Good 6,6
Based on 391 reviews
Details
Reviews
R1 399

Cleanliness
7,1
Comfort
7,2
Facilities
5,3
Location
7,5
Overall
5,4
Overall 6,5 Good
Based on 1 744 reviews
Cleanliness
7,1
Comfort
7,2
Facilities
5,3
Location
7,5
Overall
5,4
Cleanliness
6,0
Comfort
7,5
Facilities
7,5
Location
7,2
Overall
6,4
Cleanliness
5,7
Comfort
5,4
Facilities
5,4
Location
6,7
Overall
5,9
Cleanliness
7,0
Comfort
6,9
Location
7,4
Services
6,5
Staff
7,5
Cleanliness
2,0
Comfort
6,0
Facilities
8,0
Location
8,0
Overall
6,0
Cleanliness
6,0
Comfort
5,6
Facilities
6,0
Location
6,5
Overall
6,1
Cleanliness
7,3
Comfort
7,4
Location
7,4
Overall
5,1
Services
7,0
Cleanliness
7,2
Comfort
7,2
Facilities
3,9
Location
7,3
Overall
3,9
Cleanliness
7,4
Comfort
7,4
Facilities
4,2
Location
7,6
Overall
5,0
Cleanliness
7,5
Comfort
7,5
Location
7,6
Services
7,2
Staff
7,8

Good 6,0
Pros: outstanding proximity to the airport with the added bonus of being away from the flight path. we heard zero noise!
Cons: it was a bit shabby. pillows on both beds had makeup stains on them. hairs on bathroom floor. worn sheets that should have been tossed were on one of the beds.
Excellent 10,0
Pros: ok
Cons: ok
Good 7,0
Pros: Good location, very close to airport. Good place fir a solo traveller. 7/11 and a multipurpose store at gas station closeby. Airport shuttle was just a call away.
Cons: No options for dining and breakfast. There is a restaurant in the premises which closes at 9 PM. Better eat at the airport, if you are coming during late hours.
Poor 1,0
Pros: not a single thing. staff went into my room when we left, and noticed when we came back, they tried distracting us to not go upstairs. As if we weren’t weirded out already, we went up anyway, only to find another staff member in our room with a luggage cart coming out. To make a very long and confusion story short, they said they had double booked the room on accident? When we went to look through our room to find anything missing or out of place, one of our bags was not only opened, but placed on the bed when I had left it closed and on the dresser. The room was also extremely dirty. We found a pizza-like stain on our comforter and multiple other red stains on our sheets. There were also semen-like stains on the headboard that really made me want to leave and forget about the $50 non-refundable deposit for a trash room. The neighbors were extremely load and had no respect for other guests in the “hotel”.
Cons: not a single thing. staff went into my room when we left, and noticed when we came back, they tried distracting us to not go upstairs. As if we weren’t weirded out already, we went up anyway, only to find another staff member in our room with a luggage cart coming out. To make a very long and confusion story short, they said they had double booked the room on accident? When we went to look through our room to find anything missing or out of place, one of our bags was not only opened, but placed on the bed when I had left it closed and on the dresser. The room was also extremely dirty. We found a pizza-like stain on our comforter and multiple other red stains on our sheets. There were also semen-like stains on the headboard that really made me want to leave and forget about the $50 non-refundable deposit for a trash room. The neighbors were extremely load and had no respect for other guests in the “hotel”.
Poor 1,9
Roaches !!! Every where
Poor 1,9
This hotel was horrible, dirty infested with roaches, no towels , there was a huge sink hole on my bed, the carpet was filthy, they only issue one key per room, I should have checked out from the first horrible experience of getting our room key only to walk into that room that was occupied with a couple already sleeping in it at 7am but I have them the benefit of the dougt which I shouldn’t of. There was a dead animal in the hall way one day and a trapped cat other horrible 😞 there is a convenienace to the airport it is the only good thing of this place.
Excellent 10,0
Pros: This wasn’t a planned stay, our plane was delayed. But everything from the staff to the comfort made this amazing!
Excellent 10,0
Pros: Everything
Cons: N/A
Excellent 9,1
Cons: Breakfast earlier
Mediocre 3,1
Pros: The beds were comfortable.
Cons: Carpets were filthy. Air conditioner kept cutting off, so the room was hot, and the front of the unit kept falling off. There were stains on the furniture. There was a hole in the floor in front of our room's door (in hallway) with carpet over it. Bathroom door didn't lock. Hotel was in sketchy neighborhood and parking lot lighting was bad to non-existent.
Okay 4,0
Pros: For a single person staying here one night it's not bad. But this isn't the best for a family or a couple enjoying a weekend trip to Syracuse area. I would never stay here again, I would spend more money for better quality next time.
Cons: Entering the room it had a funky smell. Although everything was clean it just looked old and outdated. The bed was so low to the ground I could step onto it from the floor. The curtains had holes in it so the light shined through the holes in the morning. There was hair all over the bathroom too.
Okay 4,5
Pros: Property in process of renovation. Some newer furniture and paint in room, but they left the old, stained carpets. WHY????? Appears the property is in transition to being a lower end 'holiday inn express" from a (ahem) "residential" hotel. Some of the more long term residents made themselves quite comfortable, taking over the pool, being loud in the hallways, leaving trash about the place etc. Management needs to decide which group they're catering to, but glad my family was only there one night. Described as non-smoking, but other guests were smoking-leaving cigarette butts in hallway, stinking the place up. Property could be better, but staff needs to work to enforce non-smoking, and noise policies so that a few guests don't ruin it for others.
Good 6,5
Pros: location to airport. very country like settting. good breakfast
Cons: the noise upstairs was very loud. had to call front desk twice for noise complaint. nothing was done about the noise.
Good 6,0
Pros: Very close to the airport. Tasty breakfast. Laundry in the building. Large laundromat and supermarket directly across the street. Standard room with two queen beds had a small refrigerator and microwave. rooms are surprisingly well noise insulated. Regularly forgot how close this hotel was to the airport until walking outside and having a plane fly directly overhead.
Cons: Housekeeper started banging on the door at 9am everyone morning to ask if I was leaving. Definitely not welcomed when you just got finished working at 2am and clearly have three more days on your reservation.
Okay 4,2
Pros: Breakfast, the cookies and the lemonade.
Cons: Furniture and carpet were stained. Their were ants in my room and from the response I received it wasn't the first time they had been informed of this issue.
Okay 4,0
Pros: Close to airport
Cons: Rooms and old and dirty looking
Good 6,0
Pros: We arrived at 2:00 am, saw the dirty room and asked for another room which was not available. However, staff came to clean the bathroon and brought clean bedsheets Breakfast was good.
Cons: Wrinkled bed sheets and beds were poorly made. Nedsheets and pillow cases had stains and hair on them. Bathroom floor was not clean (blood stains on the floor, hair around the toilet and on the floor)
Mediocre 3,1
Pros: The rooms will be nice when finished.
Cons: The place was being renovated. And the doors were not secure from the parking lot into the hotel. I did not feel comfortable with such easy access for anyone to walk right into the hotel from the back entrances. Tile work was not completed, paint on the walls was not completed.
Good 6,2
Pros: didnt inform pool was closed and doing work on building,bathrooms old and stained,all needs work
Cons: price
Okay 4,0
Pros: Desk staff gave me a room per request on second floor. Room quiet enough.
Cons: Curtain was for decoration only. Unable to close to shield out parking garage light outside window. A few table lamps did not work, one was not plugged in. No elevator to second floor.
Excellent 8,0
Pros: Great value. Pool. Better than average cont breakfast.
Cons: Some minor renovations ongoing. No elevator for 2nd floor.
Mediocre 2,5
Pros: Bed and TV in the room
Cons: Only one bed in room, we had three Adults!, drain in tub was plugged, pool was closed(YES, STILL CLOSED AND IT WAS ONLY IN THE 90'S!!) Absolutely no urgency to fix Anything! Black mold spot in hallway, water damaged on drywall in bathroom.
Okay 5,7
Pros: The price was good and breakfast was not bad.
Cons: Carpets old, bathrooms small, drain slow, no microwave or fridge.
Mediocre 3,4
Pros: Price
Cons: No frigging elevator! Slow internet!
Okay 4,0
Cons: Bad location of town. No early check-in allowed Staff was not all about pleasing the customer. I actually didn't even spend the night. Cancelled my reservation and stayed at the Hyatt. So worth it.
Good 6,5
Cons: It was ok...
Country Inn & Suites by Radisson, Charlotte I-85 - Charlotte
Rated no. 14
6,5
Good 6,5
Based on 1 744 reviews
Details
Reviews
R1 399

Cleanliness
6,6
Comfort
6,5
Facilities
6,2
Location
7,4
Overall
7,0
Overall 6,0 Good
Based on 487 reviews
Cleanliness
6,6
Comfort
6,5
Facilities
6,2
Location
7,4
Overall
7,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
2,0
Comfort
4,0
Facilities
4,0
Location
4,0
Overall
4,0
Cleanliness
6,4
Comfort
6,2
Location
7,4
Services
5,8
Staff
7,4
Cleanliness
6,0
Comfort
6,0
Facilities
4,8
Location
6,0
Overall
6,0
Cleanliness
9,3
Comfort
9,0
Facilities
8,6
Location
9,0
Overall
9,0
Cleanliness
6,7
Comfort
6,6
Location
7,4
Services
6,1
Staff
7,6
Cleanliness
6,8
Comfort
6,6
Facilities
6,0
Location
7,2
Overall
6,0
Cleanliness
6,6
Comfort
6,7
Facilities
5,5
Location
7,5
Overall
6,7
Cleanliness
6,0
Comfort
6,1
Location
7,0
Services
5,5
Staff
7,0

Good 6,0
Pros: No breakfast
Cons: Location & shady ppl around the place
Good 6,0
Pros: the room was ok
Cons: the area
Okay 4,0
Pros: Nothing dingy I switched rooms the times shower didn't work in one room fridge didn't work in another. I wouldn't go back
Cons: Everything
Okay 4,0
Pros: Price and proximity to airport
Cons: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.
Good 6,0
Pros: Beds were clean. Room ok.
Cons: No Sunday breakfast.
Excellent 10,0
Pros: Very clean
Excellent 8,0
Pros: Overall my stay was fine. I chose this room because I needed a refrigerator and microwave as I ate my meals there. The bed and shower were fine. Choices on the TV adequate.
Good 7,7
Pros: Very comfortable beds, Not much noise other than airplanes, which isn't bad either.
Cons: No fridge or microwave in my room but that wasn't a deal breaker for me.
Good 7,7
Pros: The fact that my children were able to be comfortable and play on the floor with out getting sick
Cons: The fact that I could not use my debit card that I reserved my room with and I had to put 100 Cash deposit
Excellent 9,7
Pros: Well worth the price. Small but clean.
Okay 4,8
Pros: Clean rooms. Maid staff was very pleasant and cheerful.
Cons: Front desk attendant was very rude and had an attitude when I asked questions. He left me waiting to check-in to help someone else who walked up after me.
Good 6,5
Pros: The staff is aces, the room was comfortable and clean and the bathroom was great. I loved the fact I was able to save $20 on cab fare by using the shuttle to go to the laundromat. I was very close giving a four star review with the reasons I didn't listed below.
Cons: The pool being closes by Labor Day Weekend was a royal bummer. The float in the toilet got stuck twice which resulted in an overflow.
Mediocre 2,8
Pros: I didn't like anything about it. It was the worst place I've ever stayed.
Cons: I didn't like the hotel period it was run down. It was as if the place was for drug dealers and hookers.
Okay 5,7
Pros: Quiet very friendly staff
Cons: Booked 2 rooms that were to have a refrigerator and microwave neither did they also only give 1 key per room which made it difficult to get into other room where children were also booked a smoking and they failed to inform us that all rooms were not smoking
Excellent 9,1
Pros: Older building but still clean. Friendly staff. Responsive heating/cooling unit. Spacious room for one nonsmoking king.
Cons: Most of the rooms have exterior doors. Ours on the third floor did not, which i liked. Great value for so little cost.
Mediocre 3,6
Cons: very dirty pathways, doorways, carpets, etc. room sheets were clean, but not much else….
Good 7,0
Pros: This hotel met my needs since my flight was cancelled. It's great just for one night to sleep. If you're looking for something extremely nice, this isn't the way to go. But for me, it was a good stay.
Charlotte Plaza Inn - Charlotte
Rated no. 15
6,0
Good 6,0
Based on 487 reviews
Details
Reviews
R1 101

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