Hotels near Charlotte Douglas Airport

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Best hotels near Charlotte Douglas Airport

Service
9,3
Location
9,3
Cleanliness
9,0
Vibe
9,0
Room
8,8
Overall 9,1 Excellent
Based on 1 198 reviews
Service
9,3
Location
9,3
Cleanliness
9,0
Vibe
9,0
Room
8,8
Service
9,5
Location
9,5
Cleanliness
8,8
Room
8,6
Breakfast
7,3
Service
9,4
Location
9,4
Cleanliness
8,9
Room
7,9
Breakfast
7,0
Room
8,6

Excellent 8,3
Cons: too expensive for continental breakfast. Limited fruit.
Excellent 10,0
Pros: Room was very clean and the bed slept very comfortable. I did get my money worth and it is close to the airport!
Excellent 10,0
Pros: The driver of the airport shuttle was very nice and professional. The entire staff was awesome.
Excellent 10,0
Pros: Clean, comfortable and the staff was really friendly. Took the airport shuttle to hotel. Driver was great and was very nice. The night receptionist was super friendly and quick to get me checked in.
Cons: Had to pay for breakfast which opted not to do.
Excellent 10,0
Pros: The restaurant was very good and the staff is fantastic. Nice quiet location near the airport. Loved it.
Excellent 8,8
Pros: Clean, well-appointed, great staff.
Cons: The air conditioning couldn't be adjusted and was freezing!
Excellent 10,0
Pros: The bed was perfect. Thanks to Lou, at the desk...so friendly and helpful. Breakfast was plentiful and delish....the bacon was to die for and the omelets cooked to order. Van to and from airport was prompt, comfortable, and a quick ride. Got to leave my vehicle there, instead of the airport parking lot, and I felt like it was much safer (AND, I saved money!). Will recommend this hotel to anyone who will be in the Charlotte airport area!
Excellent 9,2
Pros: Breakfast was very good. Did not walk around area.
Cons: Nothing
Mediocre 3,0
Cons: Disappointed in Hilton. The hotel was old and run down. It had a bad smell in the hallways and the room. Overall it didn't feel clean and fresh.
Excellent 10,0
Cons: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.
Excellent 10,0
Pros: Everything was great
Cons: The dining was great. The room was great
Excellent 10,0
Pros: Quick check in and out process. The pond next to the hotel was VERY relaxing to enjoy.
Cons: There was a terrible smell in the area when we arrived. Not sure if it was from a nearby business or the trash was just moved. It didn't last the whole stay but that would be my biggest complaint (and may not even be the hotels fault).
Hilton Garden Inn Charlotte Airport - Charlotte
Rated no. 1
9,1
Excellent 9,1
Based on 1 198 reviews
Details
Reviews
R2 844

Vibe
10,0
Service
9,3
Pool
8,8
Amenities
8,5
Value
8,4
Overall 8,8 Excellent
Based on 327 reviews
Vibe
10,0
Service
9,3
Pool
8,8
Amenities
8,5
Value
8,4
Service
9,1
Location
8,6
Room
7,9
Comfort
6,7
Service
9,3
Location
7,8
Room
7,7
Breakfast
7,3
Comfort
5,2

Good 7,9
Pros: Full equipped kitchen. Large room
Cons: Close to the airport, you could hear the planes .
Excellent 8,3
Pros: I liked the breakfast, the comfortable beds, and the price.
Cons: The pool is super small and extremely disappointing.
Good 7,4
Pros: The modern feel, the fridge in the room, how close it is to CLT Airport. The staff was awesome! They were 100% friendly and professional.
Cons: Some of the hand towels had hair from previous guests. That put us off.
Good 7,5
Pros: Clean, somewhat new, breakfast included.
Cons: There is quite a bit of noise from the airport and surrounding businesses. Check in personell was great. Personell checking us out was texting for almost a minute before they greeted us.
Excellent 10,0
Pros: They call it sandwitch, but it is a burger. Very nice. She warmed it for me w/ the microwave oven. Thanks.
Excellent 9,6
Pros: Great bed
Cons: Tv remote didnt work.
Excellent 10,0
Pros: I love the room and how nice and clean it was. I also love the couch. Everytime I sat at the couch, i took a nap.
Cons: N/a
Excellent 9,2
Pros: I liked the laundry being inside the fitness center and the fitness center being available 24 hours.
Cons: Pre-packaged eggs are a little lacking. There was not any fruit selection.
Okay 4,6
Cons: Very small bed for 2 people - claimed to be a queen Desk arrangement does not work - can't leave computer setup and connected for ease of use No water pressure in the bathroom - hopeless trying to take a shower
Excellent 10,0
Pros: Close to the sirport
Excellent 10,0
Pros: Comfy rooms, very secure
Excellent 10,0
Cons: No shuttle to/from airport
Home2 Suites by Hilton Charlotte Airport - Charlotte
Rated no. 2
8,8
Excellent 8,8
Based on 327 reviews
Details
Reviews
R2 155

Location
9,8
Cleanliness
8,9
Service
8,9
Bar
8,2
Room
8,2
Overall 8,7 Excellent
Based on 1 109 reviews
Location
9,8
Cleanliness
8,9
Service
8,9
Bar
8,2
Room
8,2
Service
8,5
Comfort
7,9
Room
7,5
Location
9,8
Cleanliness
9,1
Service
8,9
Room
7,9

Excellent 10,0
Cons: Close to airport
Excellent 8,0
Cons: Only ONE bottle of water allocated per room. Want a second? It's $4.00! Pretty cheap.
Excellent 9,2
Pros: Very nice staff, was given a room on the club floor. The evening offerings were amazing, I did’t need dinner. Ice indoor outdoor pool, excellent airport shuttle. Good amenities in the room
Okay 5,0
Pros: Nothing noteworthy
Cons: Very dated
Good 7,1
Pros: They have got a beautiful indoor pool.
Cons: The brown painted walls seems very uncomfortable. You can see that the hotel it’s coming to the years.
Excellent 10,0
Pros: The staff were wonderful and understanding with my cancelled my flight.
Cons: N/A
Excellent 9,6
Pros: I can bring my cat, dog and hamster.
Cons: The lack of affordable food options at the hotel.
Okay 4,2
Pros: Wait staff and f rry ont desk peoplr
Cons: Dirty facilty, expensive
Excellent 8,0
Pros: Staff was great. Atmosphere and very welcoming. Couldn't have been happier to swim a few laps in the pool before I had to crash
Cons: Bathroom floor had urine on it
Excellent 10,0
Pros: Comfortable beds, fantastic staff, as it wasn’t busy they gave us a free upgrade and breakfast!
Cons: N/A
Good 7,9
Pros: Proximity to the airport
Cons: N/A
Excellent 8,3
Pros: very nice for an aiport hotel. Pleased with my choice!
Sheraton Charlotte Airport Hotel - Charlotte
Rated no. 3
8,7
Excellent 8,7
Based on 1 109 reviews
Details
Reviews
R3 269

Location
9,5
Breakfast
9,1
Service
9,0
Vibe
8,0
Amenities
7,5
Overall 8,6 Excellent
Based on 453 reviews
Location
9,5
Breakfast
9,1
Service
9,0
Vibe
8,0
Amenities
7,5
Location
9,2
Service
9,1
Breakfast
9,1
Room
6,5
Cleanliness
6,4
Breakfast
9,3
Service
8,4
Location
9,3
Room
6,5

Excellent 10,0
Pros: The staff was helpful and friendly and the room was spacious and comfortable
Cons: I would of course have liked more choices at breakfast like bacon (not Canadian bacon and grits)
Excellent 9,2
Pros: Clean and modern
Cons: The showers were not working properly...Luke warm showers...probably should have offered discount....everyone complaining
Mediocre 2,0
Pros: The room was clean.
Cons: Aside from the location being next to the airport and directly underneath landing flights, the hotel was renovating rooms directly above my room for the entire stay. Construction would begin at 7am sharp with hammering of the floor and end around 4pm.
Excellent 10,0
Pros: It was great location for us
Mediocre 3,8
Pros: Only used this hotel because of an error on the part of Delta airlines which meant we unexpectedly had an overnight stay in Atlanta. This hotel is cheap, close to the airport, had available rooms at short notice and has an airport shuttle which are the only reasons we stayed here
Good 7,1
Pros: Spacious room
Cons: This site need not to lie about what they have to get business my room was supposed to come with a kitchen but it didn't I had to spend money I really didn't have because of it
Excellent 10,0
Pros: Close to the airport. Hotel staff were friendly. Great breakfast with good variety.
Excellent 10,0
Pros: Clean comfortable room. Friendly staff who were helpful with questions
Cons: Nothing
Excellent 8,8
Pros: Very soft sheets! Staff was also very friendly :)
Cons: There were some stains on the bedsheets
Good 6,7
Pros: Convenience of location
Cons: Remodeling and left a lot of mess on floor in hallway.
Excellent 9,6
Pros: the food was much better than expected...thank you
Cons: we could not completely darken the room since there was no black out curtain.
Excellent 10,0
Pros: Every thing
Hampton Inn & Suites Charlotte-Airport - Charlotte
Rated no. 4
8,6
Excellent 8,6
Based on 453 reviews
Details
Reviews
R2 727

Food
9,0
Service
8,4
Breakfast
7,9
Location
7,7
Room
7,2
Overall 8,6 Excellent
Based on 643 reviews
Food
9,0
Service
8,4
Breakfast
7,9
Location
7,7
Room
7,2
Service
8,4
Location
7,8
Room
6,5
Service
8,1

Excellent 10,0
Pros: Room size breakfast.
Cons: Nine
Excellent 9,6
Pros: Beds were fluffy and comfy
Excellent 8,8
Pros: Very spacious
Cons: House cleaning did not do a good job
Good 7,9
Cons: There was a convention taking place. Children ran around the hall as if it were a track well into the night. There was steel drums after midnight. Rough night of sleep.
Excellent 9,0
Pros: Rooms were very spacious, clean, and comfortable.
Cons: None
Excellent 8,3
Pros: The place is really nice. There is not alot to do around, but exelent for meeting and activeties for church.
Cons: I did the check in and came to the suit and there were some old plates from the previuse guess before me. I call like 4 time to the fro t desk and took them 2 days to take them.
Good 6,0
Pros: Looked well maintained
Cons: Pool closed early Hotel definitely felt dated, carpets felt dirty and old
Excellent 9,2
Pros: Looking for somewhere close to the airport for our last night. It was a good price, not looking for fancy, but was a very spacious room; had a sofa and TV room. Nothing spectacular about the decor but pleasant, clean and comfortable - in fact we were surprised. Good size bathroom. The centre of the hotel is open right to the ceiling so you see all rooms are off the central, circular balcony. Pleasant helpful staff. I think there was a pool and there is definitely a restaurant on site but as Charlotte central was only 10 mins away we visited a diner (the Red Eye Diner) for our last breakfast, which I highly recommend! Make sure you visit Charlotte; it is a beautiful modern clean city. Home of NASCAR and NFL Panthers too.
Poor 1,0
Cons: We were informed upon our 11:30 arrival that the water was shut off for scheduled repairs 11pm -5 am. The kitchen was closed, so room service was not available. It was the middle of the night with my starving, tired daughter after a 3 hour flight.
Good 6,7
Pros: Ease of access I like the open style for the rooms with the pool in the middle.
Cons: The room they sent me to was dirty. I had to go back to get another room. The rooms are also dated! Not horrible but they need to remodel. The carpets, bathrooms all need to be updated!!
Excellent 10,0
Cons: Absolutely fabulous. We will definitely be back
Excellent 10,0
Pros: Everything
Cons: Need to have Coca Cola options not just Pepsi products
Renaissance Charlotte Suites Hotel - Charlotte
Rated no. 5
8,6
Excellent 8,6
Based on 643 reviews
Details
Reviews
R2 522

Wellness
8,9
Service
8,9
Location
8,9
Breakfast
8,1
Room
7,2
Overall 8,5 Excellent
Based on 1 082 reviews
Wellness
8,9
Service
8,9
Location
8,9
Breakfast
8,1
Room
7,2
Location
9,1
Service
8,8
Breakfast
8,3
Food
7,7
Comfort
6,4
Service
9,1
Location
8,7
Comfort
6,8
Room
6,7
Service
8,8
Location
8,8
Breakfast
7,3
Comfort
7,0
Room
6,6
Service
8,8
Room
6,3

Excellent 10,0
Pros: Clean, quiet, nice bed and pillows.
Cons: Nothing
Okay 5,8
Pros: The room was clean yet dark
Cons: The pool was filthy
Good 7,5
Pros: The hotel was beautiful!
Cons: For the price of the room the bathroom was really small, their was no microwave and the refrigerator wasn't cooling properly.
Excellent 9,6
Pros: Great location and spacious room.
Cons: Everything was fine. Loved the stay.
Good 7,9
Pros: The pic didn’t do this hotel justice, wayyyyy nicer in person.
Good 7,9
Pros: Cleanliness of the room
Cons: The terrible smell of dust
Excellent 8,3
Cons: shower curtain
Good 7,9
Pros: Location convenient to the airport.
Cons: Unreliable airport shuttle service - waited over an hour for pickup although I was repeatedly told it would be there “in a few minutes”.
Excellent 10,0
Pros: Quiet, comfortable and clean!
Excellent 9,0
Pros: The location and very helpful staff.
Cons: There were some very obnoxious guests on our floor that made it very noisy at times.
Good 7,5
Pros: We left for our flight before breakfast was ready. Comfortable bed.
Excellent 10,0
Pros: The Location was very good
Cons: The bathroom was too too small, thanks.
Hyatt Place Charlotte Airport/Lake Pointe - Charlotte
Rated no. 6
8,5
Excellent 8,5
Based on 1 082 reviews
Details
Reviews
R1 994

Bar
9,8
Location
9,2
Vibe
9,1
Service
8,4
Room
7,5
Overall 8,3 Excellent
Based on 701 reviews
Bar
9,8
Location
9,2
Vibe
9,1
Service
8,4
Room
7,5
Location
9,3
Service
8,3
Food
7,3
Room
6,3

Excellent 10,0
Pros: Janele and Shawnie were wonderful! My connecting flight out of Charlotte was canceled so at the last minute I ended up needing a place to stay. Glad I picked this hotel, they went out of their way to make sure I was comfortable and had everything I needed.
Excellent 10,0
Pros: IT was clean, the rooms are excellent and the staff very hospitable. The whole check in - checkout system was smooth. The front desk manager,and her staff could not have been more helpful.
Cons: Understanding thatn this us primarily a Mon -.Fri business place the fact that the,dining rooms did not operate the same hours at the weekend as during the week was disappointing. I would recommend this hotel anyway
Excellent 10,0
Pros: Holliday Inn is conveniently located by the airport. Has a nice restaurant & bar.
Excellent 10,0
Pros: Very clean
Excellent 10,0
Pros: Everything
Cons: When calling using the airport’s telephone I was told the shuttle bus will arrive in 5 min for a couple of times but it didn’t. When calling thru their registered phone number someone else answered denying any previous call.
Excellent 9,6
Pros: The room was beautifully appointed with all practical amenities. It was a spacious and modern room for an airport hotel. The breakfast was extremely good value and quite tasty with plenty of options.
Cons: There wasn’t anywhere to walk to and nearest mall was 20 minutes away.
Okay 5,0
Pros: Location is really near to the airport
Cons: I had a late check in, Firstly the front desk lady gave me a key that was not working, so I had to walk all the way back to the front desk to fix this problem (it is a long hallway), and finally they fixed the key problem, but when I open the door, there was someone else inside already, so they gave me a room that was already some one in it. In the room, the switch of hair dryer was broken into half, I was afraid to get chock. I booked this hotel with breakfast included, but the front desk lady insist that the breakfast was not included in my confirmation number, so they wanted to charge me, and I would have to talk to booking.com to get refund, but I clearly told her that that was their problem with booking.com. they should not charge for this, I will have to check my credit card company if they charged me for breakfast.
Good 7,5
Pros: The room was clean, it was close to the airport which is what we wanted. The area surrounding the hotel was nothing but industrial sludge, but we really just needed to get to the airport early.
Cons: The breakfast was the worst part of the entire stay. The gentleman staffing the breakfast was very nice and attentive. However, the food was nearly inedible. We were heading to the airport so we couldn't order off the menu. We 'ate' the buffet. The egg-like-product was a gelatinous disaster.
Excellent 9,6
Pros: We used the shuttle to the airport and that was great. Convenient and friendly, even at 330 am. We didn't get to eat breakfast. Our flight was too early.
Cons: The room was too hot. The thermostat did not work well. Perhaps you could set out donuts or bagels for those leaving for the airport ultra early.
Okay 4,6
Pros: proximity to airport
Cons: The charge for breakfast. It is the same offerings that you get at another Holiday Inn, but charge $10 a person for it. Ridiculous
Excellent 8,0
Pros: Very close to airport and easy car ride to downtown.
Excellent 10,0
Pros: The staff was amazing.
Holiday Inn Charlotte-Airport Conf Ctr - Charlotte
Rated no. 7
8,3
Excellent 8,3
Based on 701 reviews
Details
Reviews
R2 214

Wellness
8,7
Service
8,7
Location
8,4
WiFi
8,2
Cleanliness
7,7
Overall 8,1 Excellent
Based on 943 reviews
Wellness
8,7
Service
8,7
Location
8,4
WiFi
8,2
Cleanliness
7,7
Service
8,9
Location
8,2
Cleanliness
7,8
Comfort
6,9
Breakfast
6,5
Service
8,9
Location
8,5
Comfort
7,2
Room
6,6
Service
8,7
Cleanliness
7,3
Room
6,1

Good 7,5
Pros: Rooms are vast and confortable Breakfast is good Fitness center is good enough
Cons: One of the staff member wasn't very warm nor welcoming when we arrived at the hotel.
Excellent 10,0
Pros: Flexible shuttle bus to airport. Nice driver and staff. Hot breakfast
Cons: Nothing
Excellent 9,6
Pros: The hotel was very clean and the room was clean, roomy and very quiet. Staff was very friendly with excellent shuttle service from and to the airport, with extremely friendly drivers. Breakfast was nice with good assortment.
Cons: coffee in lounge was always cool and not very tasty. Pillows were a bit hard.
Okay 5,8
Cons: Tub wouldn't drain; shuttle didnt arrive at airport. Hair dryer was sticky.
Good 7,9
Pros: Very close to the airport. The hotel provided shuttle service to the airport.
Cons: While hot items were available for breakfast, it was very generic and a bit disappointing.
Excellent 9,0
Pros: Close to I-85 and I-77, the security seem to be good. The room was spacious and clean. The hotel clerks were very helpful and curtesy. I forgot my tooth brush and they provided one for me.
Cons: I was disappointed that there wasn't a pool at this location. Wish breakfast could last until 11:00 am on Saturday and Sunday morning.
Excellent 10,0
Cons: The breakfast
Good 7,5
Pros: 1. The good attitude of the staff 2. The rooms and bed were comfortable 3. The location of the hotel 4. The parking lot area 5. Their airport shuttle service
Cons: The reception staff very good and friendly at check-in and check-out. The personnel that take care of the rooms, good and friendly as well. Good efficiency too.
Mediocre 3,8
Pros: It was near the airport
Cons: This is a low budget hotel. This makes the brand look horrible. The rooms aren’t clean and they have so many roaches. Someone hair is all in the bathroom
Excellent 10,0
Pros: The cleaning woman that clean my floor and help me with a pillowcase problem every time I see she spoke it was polite she greeted me with manners she asked me if I needed anything and I appreciate it
Cons: I believe her name is Amber I called two times one time was because they took a dollar out of my account no one ever told me that but she talked to me as if I was some kind of idiot then when my wife came to check in and I was checking to make sure she got here instead of talking to me in a polite way she told me I need to call my wife instead of telling me she could not explain anyting I would have to speak to my wife there is a way to speak to people
Excellent 10,0
Pros: Everything was perfect !
Excellent 10,0
Pros: Location and Breakfast
Cons: Some of the front desk staff could be better trained in hospitality (wouldn't hurt to smile and at least pretend to like their job. Their visual presentation was not welcoming)
Wingate By Wyndham Charlotte Airport I-85/I-485 - Charlotte
Rated no. 8
8,1
Excellent 8,1
Based on 943 reviews
Details
Reviews
R1 701

Location
8,3
Service
8,2
Breakfast
8,0
Comfort
7,9
Cleanliness
7,2
Overall 8,0 Excellent
Based on 721 reviews
Location
8,3
Service
8,2
Breakfast
8,0
Comfort
7,9
Cleanliness
7,2
Location
8,5
Service
8,1
Breakfast
8,0
Comfort
7,3
Cleanliness
7,2
Service
7,9
Room
6,9

Okay 4,0
Cons: No hot water for two days and only excuses from management
Excellent 9,6
Pros: Very clean. The room was well layed out and comfortable. Also very clean. Good breakfast.
Cons: A little hard to find and to get into parking.
Good 7,9
Cons: Little dated. Construction in progress. Great staff. Shuttle stops exactly at 12 midnight
Good 7,1
Pros: Reasonable price.
Cons: It was run down- needs updating.
Excellent 9,0
Pros: It was close to the airport, but i didin't hear any planes or airport noise.
Excellent 10,0
Pros: The indoor pool and breakfast were great! The room was very spacious and comfortable.
Good 7,1
Pros: Close to airport, quiet area was good
Cons: After reaching our room, a woman showed up wanting to spray chemicals all around the wall edges of the room to deal with ants and roaches. We had to leave the room while she sprayed it. I understand there was a renovation going on.
Excellent 10,0
Pros: Just Perfect,we deffently coming back
Cons: I liked everything
Excellent 9,2
Pros: Clean rooms with good bed
Cons: The gym was lacking. It needed weights and more space. Should not advertise gym if it’s not a full gym, not just cardio machines.
Okay 5,8
Cons: Tub grout messy. Tissue box almost empty and no spare, so ran out. Location difficult to get to.
Excellent 8,3
Pros: Breakfast,pool
Cons: They where renovating so it was a little dusty but not to bad
Excellent 8,8
Pros: Room was well arranged Bed was very comfortable Staff was very nice and helpful
Cons: Carpet worn and ragged at doorways Some furniture scratched and damaged
Comfort Suites Airport - Charlotte
Rated no. 9
8,0
Excellent 8,0
Based on 721 reviews
Details
Reviews
R1 774

Location
9,2
WiFi
9,1
Service
7,7
Room
7,4
Bar
6,7
Overall 7,8 Good
Based on 824 reviews
Location
9,2
WiFi
9,1
Service
7,7
Room
7,4
Bar
6,7
Location
9,0
Service
6,8
Room
6,3
Cleanliness
6,2
Amenities
6,1
Location
9,3
Vibe
7,5
Service
6,9
Room
6,3
Amenities
5,2
Location
9,3
Service
8,0

Excellent 8,3
Pros: quiet. location.
Cons: dated bathrooms
Excellent 9,6
Pros: Breakfast was wonderful Shuttle service to airport was great - Thank you !
Cons: Dinner at the Bistro was not very good. Ordered a burger that had burnt bread, plus I had to remind the server at the counter that I did not get my order, My niece was served her food and I was served only fries. Seems she totally forgot the burger and then served burnt bread. The fries were decent but were served 10 minutes before the burger. I had to get a bag from my car at 4:00 AM. Key card would not work on side door entrance. Had to walk to front of building to get back in.
Excellent 10,0
Pros: Room was unexpectedly stylish. Much more deluxe than a typical airport hotel. Very nice front desk manager who handled a bunch of folks rerouted to next day flights due to weather.
Cons: Not much. It was great.
Okay 5,4
Pros: The rooms were well painted and decorated. The staff was courteous and efficient.
Cons: The place was dirty. The first room had ants in the bed and the bathroom. Big soggy poop stain on the rug. Second room was fine. Your shoes stuck to the floor in the dining area. The tables were filthy and the long bar was stained and the decor covered in dust. The pool was closed. The laundry room was opened to the hall so that is all you smelled coming in AND the rugs were wet and the steam from the laundry made the facilities on the first floor smelled must. They had what could have been a beautiful courtyard with fire out however it was littered with bottles and bottle caps and food debris... it’s too bad because it is a very convenient location.... they obviously put money into updating the room decor... some very basic cleaning habits could make a BIG difference.
Mediocre 3,8
Pros: nothing
Cons: motel 6 stay at Sheraton prices I booked the rooms on booking .com I choose the court yard because my grand Daughter wanted to swim in the pool while I was away during the day. The picture looked good ratings were great. We arrived late that night to check in I noticed right away construction material were all over the place temporary construction walls took up most of the hall ways one lane at a time down the hall we waited for each other to pass before the on coming person could go . then the pools out of service I ask about way it was not posted on the web they replied it was I looked on booking .com no mention of construction or pool being out of service. the lady called a neighboring hotel to ask if we could use theirs she said it was OK and gave me the address on a peace of paper the next day we go to the neighboring hotel manager said no way we don't do that. I return to court yard and ask the lady at the front desk she said she never said we could use the neiboring pool and did not know what i was talking about. when I showed her the paper with her hand writing she did not know what to say then she replied she was busy and she needed to the guest. SO DO NOT STAY AT THE COURT YARD its a rip off for 179 a night save your money go to motel 8 better service and they have a working pool.
Mediocre 2,8
Pros: the location was close to the airport
Cons: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.
Excellent 10,0
Pros: Comfortable furnishings
Cons: More staff is needed in the bistro.....However the young lady that was there did an awesome job of wearing many hats and the food and drinks were good
Okay 5,8
Pros: Got away before breakfast. Location was great for business valet
Cons: For a Marriott property it was just not up to par. There was construction going on so I'm assuming they are updating.
Excellent 9,6
Pros: We stayed in the large queen room with sofa bed, the room was SUPER nice and clean!! The beds were comfy and even the sofa was comfy! We had 5 people and was able to fit everyone, super spacious!!
Cons: We did have alchohol drinks were we wanting to put in the fridge and we did, left the room for dinner and was gone for about 3 hours and came back and the fridge was still not cool
Good 7,9
Pros: Convenience to airport
Cons: Spa/ pool, were closed. The lady at the front desk was rude to my partner that was traveling with me! They should have stated the hotel was under renovation. I asked to be checked in earlier in which I was accommodated. However I was downsized to a queen room for the same price as the king I payed for. I was very disappointed!
Good 6,3
Pros: Nice room, nice lounge area.
Cons: Bistro service was poor, long wait to talk with anyone at breakfast
Excellent 10,0
Pros: Location
Cons: I chose this hotel because of the indoor pool and hot tub, however they have been closed for months and do not have a plan to open soon. If I would have known that, I would have chose a property that was $40 cheaper.
Courtyard by Marriott Charlotte Airport North - Charlotte
Rated no. 10
7,8
Good 7,8
Based on 824 reviews
Details
Reviews
R2 287

Breakfast
8,8
Location
8,4
Service
8,3
WiFi
6,7
Food
6,5
Overall 7,5 Good
Based on 2 724 reviews
Breakfast
8,8
Location
8,4
Service
8,3
WiFi
6,7
Food
6,5
Service
8,7
Breakfast
8,6
Location
8,2
Room
4,3
Vibe
3,7
Breakfast
9,1
Service
8,3
Location
8,1
Food
6,8
Comfort
5,9
Location
8,8
Service
8,3
Comfort
5,4
Room
4,5
Location
8,8
Value
8,8
Service
8,6
Room
5,1
Amenities
3,1

Excellent 10,0
Pros: Loved the variety on breakfast & eggs were amazing! Loved them omelets!!!
Mediocre 2,0
Pros: The front desk lady in the MORNING not night was super nice
Cons: The rooms smelled funny, the night staff was rude, and the housekeeping walked in my room first thing in the morning way before check out.
Excellent 9,0
Pros: Very quick shuttle service from the airport late at night. Again friendly and prompt shuttle service back to the airport the next day. All staff were friendly.
Cons: When I got to my room the TV was on and the door was ajar. It was unnerving since it was late at night and I was traveling alone. I ended up checking the room thoroughly before feeling safe. Not sure why it was left that way.
Excellent 10,0
Pros: We were evacuees and this was a great stay. Wonderful customer service from all employees including the housekeeping staff. Chantel at the front desk was extraordinary. Great hot breakfast with lots of other options as well. Coffee was always available hot. Traveled with a 9 year old and 2 month old and both stayed content. We will stay again one day but hopefully as a vacation not evacuation.
Good 7,5
Pros: Comfy bed
Cons: Less variety on breakfast bar
Good 7,5
Pros: Location and services was excellent
Okay 5,0
Pros: Proximity to the airport
Cons: Was somewhat concerned about security of vehicle in the parking lot although it was well lit
Excellent 9,6
Pros: Proximity to airport, park and fly, shuttle
Good 7,9
Pros: Location was close to airport
Cons: Calling from airport on Radisson line for shuttle, no one asked me which one... Got on shuttle to wrong one. Luckily shuttle driver ( Sidney) went out of his way to take us to correct one ... thank you
Excellent 10,0
Pros: Convenience to the airport
Good 7,5
Pros: Convenient and easy check in. Courteous, friendly and helpful staff.
Cons: Bathrooms need refurbishing.
Excellent 8,3
Pros: The staff was very responsive to issues. The breakfast was really good.
Cons: I feel like the hotel needed more ice makers. Also the water is cold during weekday mornings. Lastly, the "store" didn't have any options.
Country Inn & Suites by Radisson, Charlotte I-85 - Charlotte
Rated no. 11
7,5
Good 7,5
Based on 2 724 reviews
Details
Reviews
R1 422

WiFi
9,5
Value
9,3
Location
9,2
Service
9,0
Food
6,2
Overall 7,5 Good
Based on 1 131 reviews
WiFi
9,5
Value
9,3
Location
9,2
Service
9,0
Food
6,2
Value
9,3
Service
8,9
Location
8,9
Food
6,6
Breakfast
6,2
Location
9,3
Service
8,9
Room
5,3
Location
9,2
Service
9,1
Cleanliness
4,4
Room
4,2

Okay 4,0
Pros: Having breakfast out early as I start work at 4;30 am
Cons: Overall cleanliness of the hotel and my room was only freshened up once during my week stay
Excellent 8,0
Pros: Location - friendly staff - price
Excellent 8,0
Pros: Personalized card from the person that cleaned the apartment. That was such a nice touch. It was very clean indeed.
Cons: Breakfast: not even one hot choice, very bad coffee and only one type of fruit.
Excellent 10,0
Pros: Staff were helpful and friendly Rooms were clean. The entire place was well maintained Nice chair in the room for watching TV Easy and accessible way to print boarding passes Shuttle to the airport Could walk to restaurants
Cons: No
Good 6,0
Pros: The staff
Cons: I think the room had fleas
Excellent 9,2
Pros: Our stay was better than expected for the price we paid. The staff were smiling service oriented and eager to please, especially Douglas and Sabrina. Cleanliness in the room was an A. The coffee was EXCELLENT!!! Waffles very good. The breakfast was very tasty and filling with great variety. The breakfast area was light and bright. Free newspaper and TV a nice touch. Pictures on the internet was a true reflection of the actual space. The mattress was comfy for a short stay. Spacious, TV, microwave, cold fridge, and desk with computer chair. WIFI-2. The water in the shower was sauna hot, very much appreciated. Lots of parking, shuttle to airport, and 5 minutes from I-85.
Cons: Although the breakfast was very tasty and filling there was a lot of carbohydrates and no meat. The renovations done to this vintage beauty had a lot of attention to detail however what could not go un-noticed was the dropped ceiling in the bathroom with 5% ventilation; mostly sound no function. Short term solution, we left the door open. There was some over head late night noise but not disruptive. We are at the airport but nothing could keep me awake.
Excellent 10,0
Pros: This was my second time staying at this La Quinta and both times I've enjoyed my stay. The room was great. Clean hotel and great staff. Also near many things in and around the Charlotte area. Will be staying at this location the next time I'm in the area
Excellent 9,2
Pros: The staff were all very friendly and helpful. The girl that was working the front desk on Friday night (August 30th) was absolutely wonderful and so cheerful. I wish I would have caught her name. Room was clean and comfortable. Great value! Would stay again.
Cons: Not too much we didn't like. The last night we were there, it was a little noisy on our floor.
Mediocre 2,0
Pros: no
Cons: The hotel was dirty, from the lobby to the room. Hairs all over the bathroom. The toilet hadnt been cleaned... lift the toilet lid, it was nasty.
Okay 5,0
Pros: Pet friendly.
Cons: Odor of room. People smoking weed in parking lot.
Good 7,1
Pros: Good shuttle service, staff impression is mixed - girl on the check-in did not seem much to care, check out was nice and easy.
Cons: Breakfast is pretty average. Bed was very uncomfortable.
Good 7,5
Pros: Nice staff& clean
Cons: Need upgrading
La Quinta Inn & Suites by Wyndham Charlotte Airport North - Charlotte
Rated no. 12
7,5
Good 7,5
Based on 1 131 reviews
Details
Reviews
R1 437

Location
8,2
Breakfast
7,4
Service
7,3
Comfort
5,9
Room
5,3
Overall 7,4 Good
Based on 1 007 reviews
Location
8,2
Breakfast
7,4
Service
7,3
Comfort
5,9
Room
5,3
Service
7,8
Breakfast
6,7
Comfort
6,0
Room
5,0
Cleanliness
4,1
Location
8,5
Room
4,7

Okay 4,6
Pros: Staff were very friendly
Cons: Hot tub was closed and had been for a week. Pool is small and crowded with more than 4 people in it. There was an old cheese cup under the couch that was growing mold so the room was not cleaned properly
Excellent 9,6
Pros: Staff is really accommodating and genuine The place is clean and beautiful We felt safe, comfortable, and welcomed during our stay I would definitely stay here again
Cons: The jacuzzi wasn’t working at the time
Excellent 8,0
Cons: Reserved a king room and was told at check in that no king rooms were left. Offered 2 doubles instead. Not acceptable. Ultimately given 2 queens. Decent hotel, clean and comfortable. Good breakfast selection.
Okay 5,8
Pros: Room
Cons: Staff
Good 6,7
Pros: Very convenient
Cons: Dirty
Excellent 8,8
Pros: The hotel employees try to please, they did their best. Pretty flexible and trying to make sure everything is good. The pool looked great, did not get to use it due to personal obligations.
Cons: There was a communication issue between front desk representative and shuttle driver, so that my reserved shuttle to the airport was 20 minutes late and needed to be called to show up. Both employees were saying negative things about each other to me. They should have a heart-to-heart and work it out to prevent these issues. Both employees looked hard-working and guest-minded, it was a shame that my stay ended this way.
Good 7,9
Pros: The staff was exceptionally friendly and very helpful.
Cons: The rooms did not have a dresser for your clothes and the closet didi not have a door. It was difficult to adjust the A/C unit in the room. Had to repeatedly go to desk to have the room key rekeyed to gain access to the room. Very anointing.. Did not like the idea of having the bathroom sink on the exterior of the bathroom.
Excellent 10,0
Pros: How comfortable the room and bed was
Cons: N/A
Excellent 8,0
Pros: Handy to the airport for our early flight, provided a shuttle.
Cons: The hot tub was out of service ~ very disappointing.
Good 7,9
Pros: The staff was very friendly and helpful
Cons: The room had an odor in the bathroom and the cleanliness of the room was not acceptable
Excellent 10,0
Pros: Very clean facility and great breakfast
Good 7,9
Pros: Comfortable bes
Cons: Breakfast options. The rounded up cost of the credit card hold that I was not inforned of ahead of time.
SpringHill Suites by Marriott Charlotte Airport - Charlotte
Rated no. 13
7,4
Good 7,4
Based on 1 007 reviews
Details
Reviews
R2 184

Value
8,8
Location
8,8
Service
7,5
WiFi
5,8
Pool
5,0
Overall 6,6 Good
Based on 973 reviews
Value
8,8
Location
8,8
Service
7,5
WiFi
5,8
Pool
5,0
Service
7,6
Cleanliness
4,2
Room
3,6
Room
3,6
Service
7,6
Room
3,7

Okay 5,0
Pros: There was breakfast
Cons: But breakfast was not good
Excellent 8,8
Pros: The house keeper Ms. Brenda immediately attended to our concerns. She cleaned the room and was able to give it a pleasant smell.
Cons: Nothing major but.....The previous guest must have had a pet with them...room had slight pet odor.
Good 7,5
Pros: It has a good quality/price
Cons: Its old and not nice
Good 6,0
Pros: Location
Cons: Old. Needed updating
Good 7,9
Pros: the conveinet location was fine.....xcet for the breakfast choices offered....
Okay 4,2
Pros: Shuttle to the airport;
Cons: Room stinky and not clean; Full of insects inside room; Unconfortable beds; Only boiling water in the shower; Noisy aircon;
Okay 5,0
Pros: Not much! Close to the Charlotte Int’l Airport was the only good thing about the place.
Cons: No hot water for showers, and No cold water from the faucet. We got lukewarm water for both the shower and drinking water from faucet!! Room was too cramped! Pillows were awful, and to make matters worse, the room at might was like daylight! Slow check in process. Overall awful experience! Couldn’t wait to leave!
Good 7,5
Pros: good size and fair cleanless of the room
Cons: Free bottle of water would be appreciated. No drinks or food to buy on arrival, exept via room service with long time delivery as specified on menu (40mn if i do remember). At least a selling machine for drinks and snacks would be expected. Breakfast is poor
Okay 5,8
Pros: Convenient location
Cons: Air conditioning broken Waited >20 minutes to get checked in. One of the employees, in the entire 30 minutes I was standing there was not able to complete checking in even 1 person.
Excellent 8,8
Pros: It was convenient
Cons: NA
Mediocre 3,0
Pros: Located near the airport.
Cons: Rooms were very dated, with cracks in the walls. The window a/c unit produced an odor and made the room very humid.
Okay 4,0
Pros: Price and proximity to airport
Cons: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.
Econo Lodge Inn & Suites Airport - Charlotte
Rated no. 14
6,6
Good 6,6
Based on 973 reviews
Details
Reviews
R1 012

Location
9,2
Value
9,0
WiFi
8,6
Service
5,9
Room
5,1
Overall 6,2 Good
Based on 1 336 reviews
Location
9,2
Value
9,0
WiFi
8,6
Service
5,9
Room
5,1
Location
8,9
Service
5,7
Room
4,5
Breakfast
2,6
Pool
0,9
Location
9,3
Service
5,8
Room
5,0
Cleanliness
4,0
Breakfast
3,1
Location
9,2
Service
5,8
Room
5,1
Cleanliness
4,0

Mediocre 3,8
Pros: No pool which online shows there is one! This hotel is VERY run down I was not happy at all!
Cons: Just the place in general was very run down not happy with the presentation
Mediocre 3,0
Pros: The room was decent
Cons: The staff was rude. There wasn't much for breakfast and there were roaches
Excellent 9,6
Pros: Easy to find. Everything is in the room, also for a longer stay.
Cons: I send via booking.com a question that was not answered. Probably not caused by Days Inn.
Good 6,7
Pros: Clean, staff was nice
Cons: Airport was louder than I expected, walls are so thin and people have no respect, I could hear everyone who walked by and was talking and the people behind me were so loud and loud music. Had to threaten to call cops before the office did anything. They called me to turn music down but I was the one who called them. Towels are thin, needs a good updating. Lots of issues.
Okay 5,4
Pros: Cleanliness
Cons: Didn’t warn anyone about a early check in fee
Excellent 10,0
Pros: Parking right near our room door. Easy access from car to door. Only one trip to empty the car.
Cons: Everything was great.. At the time of chevk in it was so nice to have a room reserved for us to get some sleep. Charlotte is big and busy.
Excellent 8,3
Pros: Cleanliness. Within easy walking distance of grocery store and restaurants/fast food. Close to airport.
Okay 5,4
Pros: Beds were clean and tidy.
Cons: The bathroom was smelling bad.
Okay 4,6
Pros: I didn’t like it.
Cons: The fans were very noisy, the airport noise was not muffled in any way. Old and shabby. People walking around outside my room and only cleanish.
Poor 1,0
Pros: location was great
Cons: dated property. not the cleanest, room had modldy smell. I had planed to get work done there in the morning before my flight but didnt stay since the room was less then desired
Excellent 9,6
Pros: Location and how easy to get to airport
Cons: Food prices kinda high and it wasn't really good
Good 6,3
Pros: The fact I did not pay a deposit, but check out is at 9am dont like that
Cons: Check out time is 9am
Days Inn by Wyndham Charlotte Airport North - Charlotte
Rated no. 15
6,2
Good 6,2
Based on 1 336 reviews
Details
Reviews

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