Pros (+) Bed was super comfy
Cons (-) The checking in/out process
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Amenities at Hyatt Place Charlotte Airport/Lake Pointe
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
Reviews of Hyatt Place Charlotte Airport/Lake Pointe
8,2
Very good
1138 verified ratings
Wonderful
631
Very good
149
Good
138
Okay
69
Fair
62
Mediocre
27
Poor
62
Summary of reviews
Guests say
Guests consistently praised the hotel's cleanliness and comfortable rooms, with many highlighting the friendly staff and convenient location near the airport and local attractions. However, opinions on breakfast and service varied, with some guests enjoying the breakfast options and staff helpfulness, while others noted issues such as rude staff, limited breakfast variety, and inconsistent service. Noise from AC units and elevators, as well as extra charges for parking, were common complaints. Overall, guests found the hotel clean and generally comfortable, but experiences with amenities and service were mixed.AI-generated from customer reviews
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Score by provider
8.3 out of 10
770 reviews
8 out of 10
204 reviews
8.8 out of 10
6 reviews
9.3 out of 10
7 reviews
All reviews
Pros (+) Overall clean and equipped rooms, very friendly staff, nice facility, good distance to Charlotte (only 15 min drive).
Cons (-) Breakfast wasn't that great, ok on options but hot food was bland. A couple of stains on the carpet in our room but everything else was clean.
Pros (+) The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
Pros (+) The staff was extremely friendly and helpful.
Cons (-) The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
Pros (+) Very good breakfast!!
Cons (-) Not food room service
Pros (+) Staff was very friendly. Starbucks on site
Cons (-) Short-staffed housekeeping
Pros (+) Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
Cons (-) There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable....
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Location
4119 South Stream Boulevard, Charlotte, NC 28217
What's nearby
- Carolinas Aviation Museum4.3 km
- Charlotte Center City7.5 km
- Bank of America Stadium7.7 km
- Charlotte Convention Center8 km
- 400 South Tryon8.1 km
- NASCAR Hall of Fame8.1 km
- 112 Tryon Plaza8.5 km
- Bank of America Corporate Center8.6 km
- Spectrum Center8.7 km
- Little Sugar Creek Greenway8.8 km
- SouthPark Mall8.8 km
- Carowind9.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hyatt Place Charlotte Airport/Lake Pointe
Which month has the cheapest rates at Hyatt Place Charlotte Airport/Lake Pointe?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hyatt Place Charlotte Airport/Lake Pointe is December, with an average nightly rate of R2 254. The most expensive month is April at R2 901 per night.
What is the cheapest day to book Hyatt Place Charlotte Airport/Lake Pointe?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hyatt Place Charlotte Airport/Lake Pointe is Tuesday, with an average nightly rate of R2 096. The most expensive day is Saturday at R2 967 per night.
How far in advance should you book Hyatt Place Charlotte Airport/Lake Pointe?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hyatt Place Charlotte Airport/Lake Pointe, book around 8 weeks in advance. This could save you approximately 40% compared to booking last minute.
FAQs when booking at Hyatt Place Charlotte Airport/Lake Pointe
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
8,5 km | Charlotte Douglas | 4,8 km |