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Charlotte hotels near Actor’s Theatre of Charlotte
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Best Charlotte hotels near Actor’s Theatre of Charlotte
"Located in Ballantyne, this luxury resort is 5.9 mi (9.5 km) from Quail Hollow Club, and within 12 mi (20 km) of SouthPark Mall and Carowinds Theme Park. Billy Graham Library and NASCAR Hall of Fame are also within 16 mi (25 km). "
Overall 9,5 Excellent
Based on 139 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
"Located in Fourth Ward, this luxury hotel is steps away from Blumenthal Performing Arts Center, Bank of America Corporate Center and Discovery Place. EpiCentre and Spectrum Center are also within 10 minutes. Charlotte Transportation Center Station is only a 5-minute walk and 7th St Station is 7 minutes. "
Overall 9,3 Excellent
Based on 373 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,7
Pros: The suite was amazing and valet parking was so convenient
Cons: Breakfast either on the house would've been a nice touch but disappointed there weren't much options
Excellent
9,4
Pros: . The suite was amazing and valet parking was so convenient.
Cons: Breakfast either on the house would've been a nice touch but disappointed there weren't much options.
"Located in Fourth Ward, this hotel is steps away from Bank of America Corporate Center, Blumenthal Performing Arts Center and EpiCentre. McGlohon Theatre and Discovery Place are also within 5 minutes. Charlotte Transportation Center Station is only a 4-minute walk and 3rd St - Convention Center Station is 7 minutes. "
Overall 9,0 Excellent
Based on 387 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Good
6,0
Excellent
9,4
Pros: Beds
Cons: Hotel staff was uptight
Excellent
10,0
Excellent
9,3
Pros: Excellent hotel in every way, except was a little too expensive.
Cons: Price was too high .
Excellent
8,0
Excellent
8,8
Excellent
10,0
Good
6,8
Pros: It was close to Bank of America Stadium.
Cons: At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.
Excellent
9,4
Pros: The room was great and comfortable. We stayed on the Stay Well floor and it was very relaxing. I enjoyed the lights being so versatile with the color and dimming options. The lights that came on at the foot of the bed when you got up were great so I didn't have to wake him up with lights when I got up in the morning. The location was great.
Cons: I didn't know the parking was $30 a day and the breakfast was a little frustrating. The restaurant downstairs told us 10 minutes to wait but kept insisting to go to the coffee shop for quicker service. I wanted an actual breakfast not coffee and a bagel but she told us at least 10 times that it would be quicker there. we ended up leaving and getting breakfast somewhere down the street because we felt so unwelcomed at the restaurant.
Excellent
10,0
Pros: The beds are the most comfortable I have found and the updated layout and facilities are top notch
Cons: Noisy elevators
Good
6,5
Cons: Noisy! Super thin walls. On a noisy street that was busy all night. The morning there were young adults running round and yelling in the halls for hours in the morning, a baby crying could be heard next door due to the thin walls with no sound isolation, and to top it all off there was this annoying 5 second loop of elevator jazz playing over and over and over and over coming from somewhere all morning long.
Located in the heart of Uptown Charlotte, NC, our all suite property is ideal for your next stay in the Queen City. Our convenient location and spacious suites combine to offer both business and leisure travelers all they need for a comfortable stay. All of our suites are equipped with mini-refrigerators, microwaves, coffee makers, and pull out trundle beds. Complimentary breakfast is served daily and complimentary wi-fi internet access is available to all guests. You will be staying in the middle of the action, within walking distance to most of Charlotte's major attractions and the LYNX Blue Line 7th Street stop that can take you north to NoDa and UNCC or south to South End and some of the city's most popular breweries. Sample a selection of North Carolina craft beers or enjoy a cocktail and appetizer at the 3 Eleven Bar in our lobby. No matter the reason for your visit, we look forward to welcoming you.
Overall 9,0 Excellent
Based on 1 251 reviews
All
- All
- Families with young children
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Pros: Decor is modern and luxurious, hotel is clean, quiet and close to everything you need downtown. Perfect place to stay if seeing a show at the Spectrum Center - literally right across the street.
"Located in SouthPark, this hotel is within 1 mi (2 km) of Phillips Place and SouthPark Mall. Park Road Park and Charlotte Nature Museum are also within 3 miles (5 km). "
Overall 8,8 Excellent
Based on 646 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Accessible to city...bar / restaurant was great.
Cons: VIP restriction. Spent only a night.
Excellent
9,7
Excellent
10,0
Excellent
8,5
Pros: Great location, superb staff, nice rooms.
Cons: No lobby coffee service after breakfast. No free internet in rooms.
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
8,2
Excellent
10,0
Pros: Clean Great Staff Safe Decor was really cool Food was good Room was nice size and layout Great shower
Cons: The bathroom The door was cool looking with the glass center, but if one went to the bathroom at night, It lit up the whole room. Would be nice to have a second choice of lightening, so U did not blind yourself when turning on the main light. if one is a private person about going to the bathroom. This one is very uncomfortable. If the door was not a sliding door and no glass.... the bathroom is REALLY NICE.
Good
6,2
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: Every representative of the hotel we encountered was awesome. They went above and beyond their duty to provide outstanding customer service. So impressed!
Excellent
8,0
Pros: Nice place and location. Comfortable room
Cons: Why did the cleaning staff try to barge into our room repeatedly starting at 8 in the morning? Seriously tried to come into room 3 hours before checkout, then tried two more times before 11am. Ridiculous.
Excellent
10,0
Pros: Every staff member was personable and friendly. Quick responses to any question/issue. Nothing ever runs perfectly but it's a great company that responds and works to improve in the future. Their GM should be proud.
Cons: No much. Restaurant menu could use more vegetables but that's just me.
Excellent
10,0
"Located in Arrowood, this hotel is within 6 miles (10 km) of United States Citizenship and Immigration Services office, Carowinds Theme Park and Billy Graham Library. Charlotte Premium Outlets and Quail Hollow Club are also within 6 miles (10 km). "
Overall 8,6 Excellent
Based on 187 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Great customer Service
Cons: Liked everything
Excellent
10,0
Excellent
10,0
Pros: Beds were so comfortable
Cons: Wasn't given a bistro menu
Excellent
10,0
Excellent
10,0
Excellent
9,4
Pros: Comfy beds, clean, modern
Cons: Breakfast wasn't free
Excellent
9,4
Pros: The hotel staff were courteous. Easy check-in and checkout. Property was clean and appeared to be well-maintained. Bed and furniture were comfortable and in excellent condition. Room rate was reasonable compared with other hotels nearby.
Cons: Hotel did not have a complimentary breakfast.
Excellent
10,0
Excellent
10,0
Cons: Should have a microwave in the room
Excellent
8,6
Pros: Great staff. Comfy beds.
Good
6,0
Pros: Convenient location, both for personal and business needs
Cons: Looking a bit worn.
Excellent
8,2
Pros: Traveling with small children can be stressful; however, our stay at Courtyard Marriott made it exquisite. The room had a sofa bed, in addition to the king bed, which came in handy for my small children. The bed was extremely comfortable & the room was exceptionally clean. Only con was the room didn't have a microwave. A pro was the hotel is only 15 min away from Carowinds. Overall, satisfactory experience at this hotel.
Cons: No microwave.
"Located in Executive Park, this hotel is within 3 miles (5 km) of United States Citizenship and Immigration Services office, Renaissance Park and Charlotte Regional Farmers Market. SouthPark Mall and NASCAR Hall of Fame are also within 6 miles (10 km). Tyvola Station is 14 minutes by foot and Archdale Station is 23 minutes. "
Overall 8,7 Excellent
Based on 909 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4,8
Cons: not very clean, AC is super loud
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: The staff was very friendly and the building looks and smells clean. I will be staying there again.
Cons: The walls are very thin. I could hear the TV next door all night.
Excellent
9,0
Pros: Newly renovated rooms
Cons: Had a brief loss of water due to a broken pipe. Toilet leaked around the base
Excellent
8,5
Excellent
10,0
Excellent
8,0
Cons: No complementary breakfast
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Loved the fitness facilities, they had everything we needed to keep up on our workouts; nice "business center" with access to computers; very friendly staff; enjoyed the restaurant & outdoor pool lounge areas; very clean. Beautiful hotel. In the midst of remodeling so construction going on, but we were on one of the newly renovated floors, so it was very nice! Very comfortable rooms & beds, loved the large "rain" showerhead and having an actual shower versus the typical bathtub/shower combo. Great central location for all the sites and activities around Charlotte.
Cons: Breakfast buffet was nice but a bit pricey for what was offered. Would have liked a larger variety and choices for the price. It seemed to take a long time to get meals when ordered.
Excellent
10,0
Pros: Very comfortable and clean room. The staff was very polite.
Excellent
8,0
Pros: Very comfortable bed and pillows. Modern and high end looking lobby. Nice showers with good water pressure.
Cons: Slight musty smell in semi-subterranean room. Some staining on lounger.
Excellent
9,7
Pros: Guest services were great. Wish I’d gotten the lady’s name who helped me, but she was incredibly sweet.
Cons: Free breakfast.
Excellent
10,0
Pros: The staff went above and beyond by texting me once we got in our room to ensure everything was to our liking! The room was clean, comfortable and spacious. The breakfast bar was delicious and had a nice variety of foods! I would stay here again because of the wonderful customer service, great location (off the interstate and close to major stores and eateries), delicious food and comfortable rooms! Great value for money!
Excellent
9,4
Okay
5,3
Pros: Great location, right off the highway.
Cons: Hotel was going through some renovations, which is a good thing. The rooms felt old. There was blog or some substance on the bedding in my room. I didn't notice it until I was packing up to go the next days.
Excellent
9,4
Pros: This hotel is one of the most modern hotels that I've ever stayed and I love it here! The food and bar were amazing (a little expensive but definitely quality) and the staff was really welcoming and accomodating.
Cons: I wish they would notify you a little sooner if they cannot honor the check-in time you request. I had a very early flight to Charlotte so I requested a check-in time of 8AM-9AM and I had scheduled meetings for 2PM that day so I needed to rest. Once I arrive in Charlotte, I receive a text at 8:40AM that my room won't be ready until 3PM so I had to roam around the city until about 1PM when they called to let me know my room was ready.
Excellent
10,0
Pros: The space, people, breakfast, cleaning..
Mediocre
3,7
Pros: One of the worst hotel stays ever. For a 4 star hotel I expected more but it's a really trashy place . Stay at the Embassy and avoid this place.
Excellent
10,0
Let Hilton Charlotte Uptown be your home base in Uptown Charlotte. Our ideal center city location keeps you close to all that Charlotte has to offer during your next visit. We are adjacent to the Charlotte Convention Center, within walking distance to corporate offices, dining, concert, and sporting venues, while being only 8 miles from the Charlotte Douglas International Airport. If you want to venture out of Uptown, you can find the LYNX Light Rail’s 3rd Street/Convention Center stop directly out our side door. Explore the city of Charlotte right from our front door. Refreshed in 2018, our comfortable guest rooms provide an ideal place to rest and relax while staying in Charlotte. All of our guest rooms include Hilton’s Serenity Bed package with allergen-free down comforters and pillows, crisp sheets, and a mattress set designed for added support and comfort. Additionally, our guest rooms provide convenient bedside power and USB power connections, mini-refrigerators, complimentary bottled water, laptop compatible in-room safes, WiFi (fee) and large HDTVs. In addition to guest rooms with either king bed or two double beds, our hotel offers 15 suites including studio, one bedroom and two bedroom suites. These different suites offer oversized living areas perfect for longer stays. The top floors of our hotel are designated as Executive Levels. All rooms on these floors gain access into our 22nd Floor Executive Lounge. Our Executive Lounge serves complimentary hot breakfast every morning. Throughout the day, guests have access to pre-wrapped snack items, cold & hot beverages, and comfortable seating to work or relax. In the evenings, hors d’oeuvres are served and the bar is open to purchase beer, wine, and cocktails. Our 100% smoke-free hotel is a great place to stay on track with your fitness routine. Our guests enjoy complimentary access to the attached 50,000 square foot Childress Klein YMCA. This premium facility offers a cardio theatre, full basketball court, indoor track, spin studio, free weights, a multi-use room, group exercise classes, and lap pool. Coastal Kitchen & Bar is located on the plaza level and serves up breakfast, lunch, and dinner 7 days per week. The breakfast menu offers full menu or hot and cold buffet options as well as some regional specialties made to order. On the lunch & dinner menu, you will find dishes inspired by the flavors of the Carolinas. We strive to incorporate as many fresh, local ingredients into our menu as possible. And this mindset doesn’t apply just to food. You will find many Charlotte and North Carolina made products on our bar menu. From locally brewed craft beers to locally made spirits, we provide ‘A Fresh Taste of the Carolinas’ in every way.
Overall 8,7 Excellent
Based on 858 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Pros: The gum
Cons: The room ... The bell hops
Excellent
10,0
Pros: Si
Excellent
8,0
Excellent
10,0
Excellent
8,0
Okay
5,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,0
Excellent
10,0
Good
7,7
Pros: How close to the epi center
Cons: Valet cost and how long the wait to get our car was
Excellent
8,0
Pros: My husband and I decided to book a room somewhat last minute on a holiday weekend. It was our 6th wedding anniversary & we were looking for something a little different than the past years celebrations. The first night, we were on the 5th floor, in a comfortable room with nice amenities. The next day, we decided to book another night & had no problems doing so very easily. My husband spoke to an employee in the lobby about possibly switching rooms so that we could see the fireworks. While we couldn't get a room on the side of the building where they shot off the city's fireworks, we got a great room on the other side of the building where we could watch all the fireworks on the horizon going off for hours. They gave us a sweet gift bag with snacks & since we were moved to the top floor, we also got access to the executive lounge, where we had access to free breakfast & all the other amenities offered there. It was great & we really appreciate all the help from the staff for making that possible.
Cons: While we had one night of parking comped, the $20 a night parking fee seems a little steep to me. We live in a small town where there aren't even meters for parking, so that's a bit of an adjustment.
Good
6,5
Excellent
9,7
Excellent
10,0
Pros: Great location. Excellent staff. Very friendly.
Excellent
8,2
Pros: Location, price
Cons: Air conditioning in room couldn't get below 72 degrees
Excellent
10,0
Excellent
8,8
Pros: Close proximity to restaurants and sites,
Cons: Long wait to check-in
Mediocre
3,1
Pros: Horrible service. Ridiculous terms and rules.
Cons: Being charged over $200 for a false noise complaint, TWICE. Not even informing us about the charge whatsoever. Really selfish staff.
Excellent
10,0
Pros: It was very clean secure and had a friendly staff
Cons: Parking deck was 6 foot eight inches and had to pay twenty dollars to park my van overnight
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
9,4
Excellent
8,0
Excellent
8,5
Pros: Everyone super nice and friendly. Within walking distance to everything downtown.
Cons: Did not have a microwave or fridge in the room.
Excellent
8,8
Cons: Electric outlet access near the bed was poor. Most people expect to be able to charge their phone on the nightstand. Age of some elements apparent, e.g bottom of bathroom door showing rust. These are minor. Overall very good stay.
Excellent
10,0
Excellent
9,7
Pros: How clean and friendly everyone was
Excellent
10,0
Pros: Awesome stay in every way...from the Valet to the room service...would stay again if given the chance Security was also commendable
Cons: N/A
Excellent
8,3
Pros: The location in regard to downtown shops and rest. Room service was great.
Cons: Couldnt get anyone to answer phone on the first night there to get information. Could not get an answer until next day. Need more YMCA available time.
Good
6,8
Pros: No food..bed was fine but no rug..I didn’t really like all wood floors. Also could hear TV through wall
Cons: Add carpeting ..executive lounge was dingy and food was below,par
Excellent
10,0
Pros: Everything about our stay here was just perfect. Great location to everything! The room and hotel is spectacular, well layed out and the decor is wonderful. From the moment we got there, we were greeted by the very friendly and helpful valet's, to the friendly and understanding front desk folks, to the bartenders at night.! Everyone made you feel at home!! It was a great trip for us and as such many compliments to Charlotte Hilton and it's staff!
Cons: I can't think of a darn thing!
Excellent
9,1
Pros: Great place to stay and take in a show at the arena just a couple of blocks away. We walked to a great dinner spot and then on to the show and back afterwards. It was perfect!
Excellent
10,0
Pros: Was just passing through NC and needed a nice hotel gor decent price and I was amazed at the deal I got on a hotel that in my book should be 7 stars!!!
Cons: Rooms.were spacious and modern, beds and pillows are very comfy, batrhoom very cool!!!
Excellent
8,5
Pros: The staff was great. Always friendly and helpful. The location was perfect for our needs (we were attending an event at the convention center). The executive lounge was an excellent place for coffee & breakfast with a nice view of Charlotte.
Cons: Our A/C in the room did not work. We called the front desk and they sent a gentlemen up to fix it. He came in, changed the filter, told us it was working now and left. However, the room never cooled down and I called down again. Unfortunately, we had left the "do not disturb" sign on the door from that morning and the technician was not permitted to enter the room. (we had left for the evening) So the air conditioning was never repaired and the only downside to our stay was a very hot room.
Excellent
9,4
Pros: The staff was so welcoming and courteous we felt very much at home the minute we arrived!
Cons: No late dining in hotel. However there were LOTS of great places within 2 blocks
Excellent
8,2
Pros: The location was great, with an awesome view to boot. The room was comfortable and clean.
Cons: I felt like I was staying in a cheap motel next to the highway when the occupants in the next room turned up their music and partied into the wee hours of the morning. The walls were thin enough to hear laughter, cursing, and singing... was very disappointed to not have a restful time.
Excellent
9,7
Pros: The Hilton was upscale and a great location right in the downtown area. Very close to the Epicenter, light rail and convention center, and central to all downtown has to offer. Also getting free internet service (which I wasn't expecting) was a nice perk.
Cons: Only the bar part of the restaurant seemed to be open, never saw the actual hotel restaurant open for service.
Excellent
9,7
Pros: Excellent customer service! Truly treated like royalty. All the staff was very courteous and friendly. The food at the restaurant left me speechless. Couldn't have asked for better quality.
Cons: The first room I was in smelled a bit moldy, but I requested a new room and all was well.
Excellent
9,7
Pros: There was an issue with the shower which they came to repair as soon as I notified them. For my inconvenience they gave me a complimentary breakfast. I wasn't really bothered by the issue but the consideration the hotel showed me guarantees that I'll stay with them the next time I'm in Charlotte
Cons: No Robes In The rooms
"Located in Charlotte Center City, this hotel is steps away from Harvey B. Gantt Center for African-American Arts + Culture and Charlotte Convention Center. NASCAR Hall of Fame and Bank of America Stadium are also within 10 minutes. Stonewall Station is only a 2-minute walk and 3rd St - Convention Center Station is 6 minutes. "
Overall 8,6 Excellent
Based on 643 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Pros: Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.
Cons: My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
9,4
Excellent
9,4
Excellent
10,0
Excellent
10,0
Pros: The room was recently refreshed and the Westin did a great job.
Cons: The in-room dining menu is extremely limited
Excellent
8,0
Excellent
10,0
Okay
5,7
Excellent
8,8
Mediocre
2,0
Okay
4,2
Cons: I didn't like that I requested a room on a high floor with a nice view and wound up with one on the 7th floor with a view of a roof. I also didn't like that I had to keep pestering the hotel staff for a remote and the only way someone finally seemed to act was when I requested another room, one with a remote. The TV had the channel and volume button disabled so I could only watch the never ending hotel channel. It drove me insane and I missed my favorite TV show because 3 phone calls, a trip to the front desk, and an encounter with a gentleman on the floor taking care of something else didn't seem to be able to produce a remote. Why didn't the cleaners check previously that a remote was in the room? That is standard. I was also disappointed that the hotel didn't have wifi. Some computers, especially MacBooks do NOT have an ethernet port so they cannot be plugged in. I wound up having to tether my computer to my phone just to surf the net. For the price, this was a very bad experience and I will NEVER stay at this hotel again.
Excellent
9,7
Pros: I liked everything about my stay except for a few unfriendly and standoffish hotel employees and security staff members...
Cons: When I first arrived I was greeted rudely by the security staff... There was an event/wedding under way, and because I was dressed in casual urban attire I was blocked at the front door until I informed them of my reservation.... The only people who were genuinely friendly to ke throughout my stay were a valet associate named Matthew and older Spanish woman in the gift shop and the young ladies at the concierge counter. If it wasn't for those 5 connections my stay could've been undesirable... Those individuals mentioned above, salvaged the negative impression that the security staff left with me....
Excellent
8,8
Excellent
8,0
Excellent
10,0
Pros: Very clean. Friendly staff. Good food. Nice and comfortable bed!
Good
7,4
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: I love the fact the asked me if I wanted a high or low room..of course we took the high and the view for the 15 floor was amazing
Excellent
9,1
Excellent
10,0
Pros: The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon!
Cons: Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants
Okay
5,0
Pros: Overall, a very nice hotel. Up to standard.
Cons: Was not pleased with my stay. I checked in at 6:30 and none of the rooms were clean. I found this ridiculous and almost unheard of. I was not put in the room that I had originally booked which had bathrobes. The room they put me in did not so I asked for them three times. They promised they would bring them up and they never did. Very disappointed in the staff and customer service so I will not be staying here again unless I am reimbursed.
Good
7,7
Pros: Everything
Cons: When I got there the room was clean. But the bathroom still had dirty towels in from the previous people staying in my room.
Good
6,8
Pros: Excellent location! Perfect walking distance from all of down town! Great view of the Panthers stadium. Room was generally clean.
Cons: Received an unauthorized charge after check out of $20 for self parking after paying for a very high end hotel room. There were very few self parking spots and most of the garage was taken up with construction. There were plenty of reserved valet parking spots, but we WERE NOT TOLD about the $20 self parking and the $25 valet parking, so we just walked the extra distance thinking we were saving money.
Excellent
8,2
Pros: Great location to the venues we attended. Staff was nice and accommodating despite the enormous number of people that stayed at the hotel as a result of an international soccer match.
Cons: The fact that they charged my cc with $50 for two nights when we stayed one night only and did not incur any incidentals.
Excellent
10,0
Pros: Valet is super
Cons: I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.
Excellent
10,0
Pros: An outstanding property with courteous staff.
Cons: The signs for the conference rooms were inadequate. It took me 20 minutes to locate the room I was supposed to go to because it was on the 3rd floor and no where was this displayed - not in the elevators, not in the halls, not in the lobby.
"Located in East Forest, this hotel is within 9 miles (15 km) of Matthews Community Center, SouthPark Mall and Spectrum Center. EpiCentre and Bojangles' Coliseum are also within 9 miles (15 km). "
Overall 8,5 Excellent
Based on 255 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Excellent
8,0
Pros: Pool lication
Cons: Fitness room. Needs a bike
Excellent
10,0
Pros: This is the best Fairfield of the 50 I've stayed at in 20 years. The rooms are suites, living area with chair and sofa, small kitchenette , 2 HDTVs with DIRECTV, superb bed. Great AC. Clean as a whistle bathroom with granite countertops. Nice front office staff. Indoor pool and exercise area. Well lit parking.
Cons: Scrambled eggs at breakfast a bit on the shetcky side . All other items good.
Accentuate your travel routine at Courtyard Charlotte SouthPark, where you'll discover homelike comforts. While you're in our vibrant city, feel like first-class at Quail Hollow Club and SouthPark Mall, and tour the charming campus of Queens University of Charlotte, perfect for prospective students. Once you retreat to our modern hotel, find sanctuary among plush bedding in our spacious rooms. With our ergonomic workstations and flat-panel TVs, easily transition between business and play. For breakfast and dinner, head to our on-site restaurant and fill up on delectable entrees paired with Starbucks® coffee or custom cocktails. Looking to keep up with your exercise routine during your visit? Our fitness center boasts cardio equipment and free weights for you to get the blood pumping. During the warmer months, you can also go for a swim in our outdoor pool. Whether you're in our North Carolina town to build memories or build business ties, reimagine your traditional retreat at Courtyard Charlotte SouthPark.
Overall 8,5 Excellent
Based on 212 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Pros: Very quiet, comfortable. Staff that we interacted with were efficient, friendly, and professional. The restaurant was good in that you placed an order and the food was brought to your table, although it's just the same food you'd get at a Marriott buffet. Edible, a bit overpriced, but convenient.
Excellent
8,0
Excellent
9,1
Pros: Comfort of bed, shower, TV
Cons: No microwave
Excellent
8,0
"Located in Charlotte Center City, this hotel is steps away from EpiCentre and Blumenthal Performing Arts Center. Discovery Place is 0.3 mi (0.5 km) away. Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes. "
Overall 8,4 Excellent
Based on 1 414 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4,2
Pros: Staff was very friendly
Cons: Rooms smelled like a 10 year old ashtray. Rooms are dirty and old. Very noisy. Forced valet parking. I love Omni but this one is bottom of the barrel
Excellent
10,0
Excellent
10,0
Pros: Fabulous location! Could walk to many attractions and venues.
Excellent
8,0
Excellent
8,0
Excellent
9,7
Good
7,7
Pros: Concierge and staff were amazing!
Cons: This is an older hotel, not what i expected for an omni brand.
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
8,0
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: Great Service! Excellent Room, and Perfect Location in Downtown Charlotte, NC!
Excellent
10,0
Pros: Location
Excellent
9,4
Pros: Freindly and helpful staff
Cons: no shopping nearby
Good
6,0
Excellent
8,0
Excellent
8,0
Good
6,2
Excellent
8,5
Excellent
8,8
Pros: Excellent restaurant, beautiful room, friendly staff
Cons: Poor guest internet options. No ethernet, mediocre / difficult WiFi
Good
7,1
Cons: They have a lot of hidden fees they don't tell you about and also they charge for everything!!!
Excellent
9,7
Pros: Location, staff, room, shower, electric outlets (numerous and working well), complimentary morning beverages.
Cons: Nothing
Okay
5,1
Pros: Staff and the cleanliness was good but my room was broken for $200 I feel like I should still want to the Ritz I pay for a luxury Suite but I got a king size bed instead which was not luxury at all.
Cons: I didn't like the fact they Park their cars in public parking. I specially don't like how unsafe our cars, it should be more the luxury to the higher class. Especially don't like the rooms since my room was old and outdated for the money I should just going to the Ritz. The staff was pretty good.
Okay
4,8
Pros: Location, Vallet
Cons: Accommodations, dirty, furniture in room was broken and/or disheveled, low quality toilet paper, rough towels, accessibility into hotel after hours.
Good
6,8
Pros: so the problem is next door there is a complex of bars and restaurants and the music blares and thumps thru the night ...got to bed around 2:00 am So cannot recommend
"Located in Charlotte Center City, this hotel is within 1 mi (2 km) of Johnson & Wales University - Charlotte, EpiCentre and Bank of America Stadium. Spectrum Center and Fillmore Charlotte are also within 1 mi (2 km). Charlotte Transportation Center Station is 17 minutes by foot and 3rd St - Convention Center Station is 19 minutes. "
Overall 8,1 Excellent
Based on 363 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Friendly helpful staff. Rooms clean and well appointed. Restaurant good and not too expensive. Easy access to stadium and we could leave the car on site. Great cookies.
Cons: Slow drain in bathtub.
Good
7,4
Good
7,1
Pros: It was walking distance from my daughter
Cons: Extremely loud housekeeping in the halls by 9:00am. Had difficulty getting them to clean our room.
Good
7,7
Cons: After paying $172.15 for one night, charging an additional $15.00 to park per night is uncalled for in my opinion.
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Good
7,4
Pros: Very clean. All of the staff was super friendly.
Cons: The price. Booked a room at $130, price at check in was $180 after taxes, parking fees -$15, tourism tax, etc. I could’ve stayed elsewhere for that.
Mediocre
2,8
Cons: My hotel room only contained a pull-out couch-- no bed! I was not aware that this was what I was renting when I reserved the room.
Good
7,0
Pros: Got stranded at the airport and needed a place ro stay for a night. Booked a king bed and got two doubles beds. But this was partly our fault because we need to check in so early. The staff did everything they could for us. Within walking distance to some great food spots.
Cons: price was high what felt like out dated accommodations. The restaurant was way too expensive. Don't ask the cleaning staff anything... they won't understand you. Pool was ok. Gym was small.
Excellent
8,2
Cons: The cleaning staff was extremely loud in the morning. The walls were also paper thin and could hear other people's conversations almost word for word.
Good
7,4
Pros: Proximity to downtown and event venues; price; beds were comfortable; rooms were clean; front office staff were friendly and efficient; parking was easy; great environment overall
Cons: housekeeping didn't clean room until after 4pm and never left enough towels for our family of 4; door latch did not work properly
Excellent
10,0
Pros: Very accommodating staff, the manager helped us out a ton because we stayed for a motorcycle show and needed a rather large space to park 15-20 motorcycles and she made it happen!
"Located in Charlotte Center City, this hotel is steps away from EpiCentre, Bank of America Corporate Center and Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within 10 minutes. Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes. "
Overall 7,9 Good
Based on 983 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Good
6,2
Excellent
10,0
Pros: comfy beds right in the center of downtown! Small hiccup during check-in, but they bought us breakfast without any prompting. First class service!
Excellent
8,2
Pros: Charlotte is a fun city. The staff were all awesome and super friendly.
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Okay
4,0
Pros: It had a great location and very friendly staff.
Cons: No free parking.
Excellent
8,8
Excellent
8,5
Pros: I love aloft hotels. I love the location!! Perfect area!!
Cons: It was not as clean as other aloft I stayed at.
Excellent
9,7
Excellent
8,0
Pros: If you don't know anything about Charlotte, you'll probably get lost trying to find parking and understanding the elevators. I tried to check in at 1p but no rooms were clean, so I had to roam around for over an hour in the heat. They said they would call when a room was clean, never got it. At 230p I went back and they said they had a room. The basic room is kinda small, nowhere to put your clothes as in a dresser. Location is at the EpiCentre which is in walking distance to all the bars, restaurants, etc. Wish the pool was on the rooftop. I would stay afain, but in a bigger room. Oh yea, found trash in the bed too uggghh!!
Cons: Parking
Good
6,2
Pros: Hotel staff was friendly and helpful, assistedwith everything requested immediately and professionally.
Cons: Hotel reservation was for two queen beds, received one queen bed. Parking garage was full with no reserved spots for hotel guests causing me to spend half the hotel rooms cost just to park my car for the night. Requested she mattress which staff promptly sent up, minus any blankets so had to request that to show up. Room must of been right over club because we could feel every bass hit until 230 I'm the morning. After the club let out you every for truck passing by felt like it was in your room from how loud it was. The bathroom was a handicapped accessible style and the hand held sprayer was dirty with black marks and crud ask sounds the mount connecting it to the shower. I've stayed at aloft before and never had these issues I'm guessing it's dependent on which section of the hotel you get. But this stay will have me seriously considering the extra 30 bucks to stay at omni across the st.
Excellent
10,0
Pros: Location was great and in walking distance to all activities
Good
7,7
Pros: Great place to stay when your out for the night
Good
7,7
Excellent
9,4
Excellent
10,0
Excellent
8,8
Excellent
9,6
Pros: Nice hotel
Cons: very frustrated with Kayak's inflexible cancellation policy. Even more frustrated that I don't get hotel points, etc. You need to find a better way to manage the consumer experience when buying from Kayak - I will always purchase directly from the hotel going forward.
Good
7,7
Pros: Aloft gives you a luxury hotel feel without a stuffy feeling. Polite staff, nice rooms, complimentary wifi all round out for a nice stay.
Cons: No signage on the exterior of the building to notate where the hotel is located. Aloft is actually on the fifth floor of EpiCenter (a dining/shipping/club district) so unless you researched that (I only grabbed the address and put it in GPS) you will be driving around in circles trying to locate it. Parking is also not clearly noted, nor is the valet option.
Okay
4,0
Pros: Great location
Cons: Kind of felt like a hipster hostile, not very clean, mediocre at best
Good
6,2
Pros: Location
Cons: They do not have an ice machine (bags available in the lobby), limited amenities, ac did not work properly, elevator takes forever
Excellent
10,0
Pros: I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean!
Cons: Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.
Excellent
8,5
Cons: Would have been nice to know that parking would be $25 for being there less than 12 hours! I also didn't realize the otel price listing on Kayak was before taxes - why not include that? Knowing both of these would likely have changed my decision.
Mediocre
2,5
Pros: I didn't like anything about this hotel , staff was nasty hotel smelt like a cheap strip club upon entry. Parking was $23 a day and didn't find that out until I was down there. No street level entrance which is really fun on Friday night , oh and after I finally get on the elevator and get on to my floor there was someone formicatong right when I walked out.
"Situated near the airport, this hotel is within 6 mi (10 km) of Billy Graham Library, Bank of America Stadium and Charlotte Convention Center. NASCAR Hall of Fame and EpiCentre are also within 9 mi (15 km). "
Overall 7,8 Good
Based on 231 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Pros: Clean and friendly.
Excellent
8,0
Excellent
9,4
Excellent
9,4
Pros: Location
Cons: All ok
Excellent
9,4
Pros: Decor, location, pool
Cons: Some loud Guest partying in the lobby and staff did nothing
Good
7,4
Excellent
8,0
Excellent
9,7
Excellent
8,0
Pros: Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
Cons: The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
Okay
4,5
Pros: Proximity too the airport
Cons: The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.
Mediocre
2,8
Pros: the location was close to the airport
Cons: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.
Okay
4,5
Pros: Good location and very good amount of parking
Cons: Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.
Mediocre
3,1
Pros: The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!
Cons: Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or happy.
Excellent
8,2
Pros: Room was very comfortable, and the outdoor area nice.
Cons: The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.
"Located in Charlotte Center City, this hotel is steps away from Charlotte City Center Visitor Info Center and Bank of America Corporate Center. EpiCentre and Charlotte Convention Center are also within 10 minutes. 3rd St - Convention Center Station is only a 5-minute walk and Charlotte Transportation Center Station is 5 minutes. "
Overall 7,7 Good
Based on 445 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Pros: As their name suggests, you find all the things you would expect to find at a Marriott. Very clean from bottom to top, comfy beds, nice views of the city (maybe not from every room), extremely conveinient downtown location, and very friendly staff. I stayed on halloween for $100 on kayak and the front desk staff were in costume and very nice! I'm usually wary of booking through 3rd party sites having worked in hotels and having seen all the issues that arise. However there were no problems, no extra fees (other than parking which was stated online), and no regrets. I would definitely stay again.
Cons: I didn't like that i had to pay to park only one car. i did know before hand about the fee but it still seems like bulls**t to pay to park in the garage of the hotel you're staying in.
Excellent
10,0
Excellent
8,2
Excellent
10,0
Pros: The employees were very helpful, courteous, and friendly. Great location with access to so many great places to eat!
Cons: (not really a fault of Marriott Courtyard) So many places to eat close by, hard to choose one.
Excellent
10,0
Pros: The room was clean and the check in process was great!
Cons: The shower drain was clogged so that water was standing in the shower.
Excellent
10,0
Pros: Friendly staff...easy check in...walk to everywhere Was there for concert and parked, checked in and not a worry after. Very clean VERY friendly staff. I will definitely stay again!
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