Hotels near Concord Regional airport

Pros: Customer service by Beth, Keith and Owen. Also, the cleanliness was immaculate.

Cons: Although I fully understand the reason why, however, I really missed the housekeeping service,.I.e. remaking of the beds, tidying of room room, cleaning the bathroom on a daily basis.

Pros: Clean rooms, comfortable, excellent customer service. I would highly recommend.

Pros: THE BARTENDER, SHE WAS VERY FRIENLY AND ATTENTIVE. WE WERE LOOKING FORWARD HAVING A DRINK SEEING HER ON RETURN VISIT. SADLY THE BAR WAS CLOSED ON OUR RETURN VISIT

Cons: BREAKFAST: NO ONE WAS THERE AND WAITED 5 MIN, THEN HAD TO CALL BACK TO THE KITCHN TO GET SOMEONE'S ATTENTION, MORE THEN ONCE, TO GET SOMEONE OUT AND THEY WE'REN'T VERY FRIENDLY, SEEMED ANNOYED WE HAD CALLED. WE WE DID NOT KNOW HOW TO GO ABOUT GETTING OUR FOOD. WHEN SERVED THE FOOD, EXSPEICALLY THE POTA. WEREN'T EVEN WARM. WE DID NOT EAT THERE ON OUR RETURN TRIP. THE WAITRESS THAT SERVED US WAS NICE AND THE BARTENDER THE NIGHT BEFORE. ON OUR RETURN ON MAY 31ST. THE ROOM THEY PUT US IN WAS OKAY BUT THE SHEET ON THE BED DID NOT FIT AND KEPT PULLING LOOSE. I DON'T KNOW IF IT IS STANDARD IN YOUR HOTELS BUT THE PILLOWS ARE TERRIBLE. THEY ARE TOO SMALL, EVEN WITH 2 OF THEM THEY DIDN'T MAKE ME COMFORTABLE. I SPENT MOST F THE NIGHT ADJUSTING THE SHEET.

Pros: very nice room with comfy beds

Cons: We could not watch our TV - the HDMI cable was missing and when we called down to the front desk to get it corrected, we were told the maintenance people were gone and they would try and find us a cable...not a very good thing when you want to unwind with tv before going to sleep

Pros: The staff at this hotel does make a long business stay very pleasant. From the morning breakfast staff, to the front desk, to the folks in the bar/restaurant in the evening, you are made to feel welcome and at home.

Cons: If I had to say anything it'd be the comfort of the furniture in the mini-suite. Just your normal commercial seating. Bed slept great, though.

Pros: The place was real nice it even had adjustable beds which was different from any other room I have stayed at. The location was real convenient it was right across from concord mills mall which has great shopping. The staff was very friendly also will definitely go back.

Cons: The only thing I didn't like was breakfast was not included not even continental they offered that and a breakfast buffet for an additional cost. The food was good though.

Pros: Size of room

Cons: Need to mattress

Pros: The staff was so friendly and the place was exceptionally clean. They were very welcoming to pets 😀

Cons: The only negative was the breakfast as the choices were very minimal

Pros: Great location,clean ,Great Staff

Cons: When we had to leave

Cons: The pillows are horrible. They look fluffy but only seem to be a small bag of stuffing that has been picked up and collected.

Pros: The service was great and polite. The room was very nice and spacious! They have a cookie stand on the way to the elevators with good cookies as well, so we always had to grab a couple lol.

Cons: The bed was too firm for me, causing back pain. But that depends on the person... My hubby loved the bed, but he likes firm beds lol

Pros: we checked and found small blood stains on the blanket. Because it was late we just took it off. The next morning we left at 8:00 am. when we returned at 7:00 pm we were surprised thst housekeeping never came. My husband went to the front desk to tell them. They said everyone was gone and there was nothing they could do. He asked if we could have a few clean towels but they said they didactic have any to give us. We. had to pick wet ones off the floor to shower. When we were making the bed we found several black hairs in the bed.

Cons: we were scheduled to stay five nights but checked after two nights. When we told management they just said huh that's unusual.

Cons: My room smelled like dog and I have a low tolerance for pet dander. I will not book a room again w/o asking if dogs stayed in the room Staff was rude

Pros: Continental breakfast and dinner

Cons: Breakfast was weak. Believe they are using Covid to maximize profits.

Pros: Good breakfast. Very clean facility

Pros: It was quiet and close to a bunch of restaurants and things to do. Traveling around the area was easy.

Cons: The bed in our room didn't appear to have been changed or they really need to get new linens. There was hair in the bed and yellow a twins on the pillows. They were nice enough when we asked them to change them though.

Pros: Speed of checkin

Cons: Zaxbys bright sign in window

Pros: The location was fine and I liked having different choices

Cons: The sausage biscuit was not fully done and one of the outlets didn’t work.

Cons: Our key cards kept getting deactivated

Pros: Ease of access to Charlotte area.

Cons: There was some remodeling going on, which created some noise & distractions.

Pros: The location for the hotel couldn't have been better. A wide variety of restaurants (including Starbucks) in walking distance. The breakfast was really good and the room was really clean.

Pros: The breakfast could have been better. But the location is great

Cons: The only thing that could have been better maybe breakfast and the workout facility.

Pros: The rooms were big. Alot of room.

Cons: The refrigerators could use an upgrade. It didn't freeze anything and the refrigerator part kept it cool. The temperature was as high as it could go. The handle in the bathroom needs fixed plus toilet paper dispenser was moved to different spot and never fixed

Pros: Location was great, close to a lot of restaurants, near Hendrick Motorsports & speedway.

Pros: Everything was fine

Cons: Everyone i came in contact with was friendly

Pros: Everything was great

Cons: Nothing

Pros: Very close to Charlotte motor speedway and several places to eat in area .

Cons: Nothing

Pros: The breakfast was great. It was quiet. We had a great time!!

Cons: The fridge in the King suite, could be a little bigger and include a freezer section.

Pros: Location and renovation.

Cons: Cleanliness of room

Pros: They did a nice job with the little extras like their hospitality hour with beer and wine and nacho bar.

Pros: Overall I really enjoyed the stay and location. I would definitely recommend this business and plan to visit again in the future

Pros: Our room smelled like bleach which gave us a headache.

Cons: The room smelled like bleach and gave us a headache and couldn’t sleep.

Pros: It was located within close distance of concord mills mall and plenty of restaurants

Cons: Out of date electronics

Pros: Everything! The rooms, cleanliness, and most importantly the kindness and southern hospitality of the lady at the front desk! I’m blown away and beyond impressed!

Cons: Nothing

Cons: My only complaint was that the wi-fi had a poor signal. I had to use my own person hot-spot while I worked. Everything else was good.

Pros: Located very close to everything.

Cons: Room was small, and the air didn't work. The pool was very small

Pros: Fantastic! The staff were amazing - brought a hair dryer to our room. There was even a fire pit out back.

Cons: Nothing!

Pros: Ok I guess

Cons: Not as clean

Pros: Sitting area and bed

Cons: Not having a lot of cable channels

Pros: Very comfortable

Cons: Room was not very clean. Throw up or something like that on floor and beside bed.

Pros: The bed was very comfortable. It was very easy to check in

Cons: Nothing it was great

Pros: Wonderful staff, friendly and helpful. Great showers.... Convenient location.

Pros: My friends and I were most impressed with the staff at the hotel. They were courteous, friendly, knowledgeable, and always smiling. The two rooms that we had were comfortable, well-stocked, and cleaned well. The complimentary breakfast offered a wide variety including eggs, breakfast meats, cereals, pastries, etc. There was no need to go to a restaraunt. I made the online reservation via Kayak, and my friends -- who travel frequently and often stay at five-star hotels -- wanted to make sure that I fill out this survey when it arrived in my email inbox so that I could give a rave review.

Pros: Staff were very friendly. Breakfast was good. Rooms were nice and clean. Location is near a bunch of stores and restaurants.

Cons: We could hear loud noises from children next door. We only stayed one night so we dealt with it.

Pros: The staff was pleasant.

Cons: The pool was closed

Pros: Location, cleanliness, and mostly friendliness of staff.

Cons: Not applicable.

Pros: Everything

Cons: The pool was closed

Pros: I liked the location very much a nice area and the staff was very nice

Cons: The beds were the worst ever and the sofa bed was dirty and stained too nasty to sleep on. The pool was dirty & closed.

Pros: Bed was comfortable.

Cons: Cleanliness - there was some mold in the bathrooms.

Pros: Great location, great staff,

Cons: Room was old and dingy and breakfast was ok. I stayed at this hotel 4 years ago and loved it however the hotel changed and I was not happy about staying at the hotel this time around.

Pros: I liked everything about the hotel. The room was nice and spacious. Bed was absolutely amazing. Very comfortable. Recommend others to chose this hotel. Not far from the city at all. About a 5 or 10 minute drive.

Cons: Nothing

Pros: Most of the other hotels of the same caliber in the area were at least $100 per night before taxes were added which for budget conscious travelers is hard. So when I found this one for under $90 I was afraid that I would be disappointed but I was not. My room was very comfortable and quiet. Having a sitting area and basically a minibar area in the room was a nice touch.

Cons: The location of the pool was basically in the lobby and you have to pass it to get to the elevators. So it is rather noisy/busy to get to the elevators but once you are passed it is fine.

Cons: Poolside filthy, s mych chlorine in water my eyes burned. Tub in room was dirty. HUGE light outside my window, very tough to sleep.

Pros: Free breakfast was great. Very friendly staff.we

Cons: We got a "king suite." Definitely didnt feel like one. Felt much smaller than the pictures. Very hard to get around the room especially with the pullout couch out.

Pros: The staff were extremely nice. The room was nice as well. The breakfast was okay. I know they just started back having it so the selection was minimal.

Cons: We had booked here to enjoy the indoor pool with our son. When we checked in nothing was said about the pool being closed. We went up to our room to change and come down to swim to be told the pool was closed. This is something I think should be relayed when you check in. My son was devastated and we could not get a refund to stay somewhere else due to booking through this site. Once the pool opened the next day, it was freezing. We appreciated the staff trying to accommodate us by allowing us to have a late check out to use it the following morning but it was too cold. Just disappointed.

Pros: Close to the race track. Nice staff!

Cons: Our air conditioning didn't work. There was mold in the shower and the bathroom needed a good deep clean. No sheets for pull out bed. Not worth the cost for the rooms.

Pros: Clean and staff was nice

Pros: Breakfast sucked, beds were to small, small things need to be fixed. Rooms were great size, pull out was a plus!

Pros: The staff at the facility were wonderful and they were so eager to assist you with whatever you needed.

Pros: The only thing I liked was that it was close to the track

Cons: It was outdated. Both elevators did not work till our last night and the front desk had no clue. The hot water side of the sink had a bad leak and front desk notified.. front desk didn’t know where if any gas was available.

Pros: The room was clean with a nice setup.

Cons: The hot water in the shower could have been hotter.

Pros: Very clean and spacious rooms. Very luxurious for a great price. A very professional staff.

Pros: Close to everything

Cons: Old, "heated pool" was freezing and staff stated wasn't going to fix it

Pros: They were nice and helpful, room was clean. They have a basketball court!!

Cons: My room's air conditioner was broken. But after about 2hrs they gave us another room.

Cons: Me and my bf wanted to get something to drink but no one was up front we stood there for like 5 to 7 mins no one still. Then we got to our room called 3times and no answer!!!!

Pros: Location is close to everything. Friendly staff. Clean.

Cons: Bed too firm for my liking.

Pros: Didn’t care for what was offered. Thought it would be more of an option. Think COVID had a lot to do with. That.

Cons: All was to our liking

Pros: Loved the space, every thing else was fantastic!!! Will definitely stay again!!!

Cons: Didn't like that our room had a cook top but no pots.

Pros: Honestly EVERYTHING was GREAT down to the staff. The room layout was wonderful.

Cons: There was nothing I didn't like about the hotel. I Have no complaints.

Cons: I was charged 309 dollars for a room next to elevator. That was all we heard all night. Pillows suck.

Pros: Was close to shopping and my wife's relatives for Thanksgiving

Cons: Bed was not comfy, HVAC did not work properly, wallpaper coming off of walls in bathroom, overall not a nice room; also they had a limited staff on Thanksgiving day for cleaning rooms and we came back to our room the way we left it - I'm all for people enjoying their Thanksgiving, but we should have been given a discounted rate to account for the less than typical level of service.

Pros: breakfast and coffee were decent room was clean staff friendly and accomodating

Pros: The staff was very friendly and the overall appearance and cleanliness of the room was great!

Pros: We love the location and the room layouts. The morning breakfast is very good.

Cons: The furniture in the rooms needs updated along with new carpet. The Embassy Suites next door had the lead act for the Speedway staying there and they had three (3) coaches at the rear of their building but close to the Residence Inn. The coaches ran their engines all night and were extremely loud. Saturday night the crew and guest of the band played and partied most of the night and were loud. Management from the Residence Inn should contact the Embassy Suites and suggest that their guests should take into the consideration where coaches are parked and how guests should act after hours.

Pros: Great place. The room was like a small apartment with living room and full kitchen.

Cons: Guests eating breakfast in their PJ's.

Pros: The property was clean. Staff was pleasant, knowledgeable and courteous. Breakfast was soo good.

Pros: The property was clean and the staff was amazing

Pros: I loved the rooms and outside area was very nice and calm

Cons: Kids took over the pools adults didn’t really get to enjoy , people having birthday parties and their families using the pool all day was kinda unfair

Pros: We paid so much for the 2 nite stay. Did not sleep at all because of noises party in the next room for 11:00pm to 5:15am. Called downstairs and nobody was there. So we suffered with no slept . Should get money back for the inconvenience. They also charge our room more than what was told to us. On our American Express.

Cons: Above.

Pros: The room setup was nice and cozy. It was nice to have TVs in both rooms.

Cons: Mattresses were horrible. Pillows were horrible. Bathroom was not clean. Hair was all over the bathroom floor and the shower curtain. When I wiped down the desk it was filthy. The sink was clogged, not the one in the bathroom. The air conditioner seems not to be as cold as it should be. Everytime I called the front desk it took 50 rings for someone to answer. Had an issue with the wifi and front desk associate didn't know how to assist.

Pros: Breakfast was good. Location to restaurants and racetrack. Rooms are nice and comfortable. Overall we enjoyed our stay. No real complaints.

Cons: Breakfast was good, but it was the same every day. Manager's reception was only beer and wine. The restaurant was limited, but I believe it was because of Covid.

Pros: The breakfast was good and there was a large variety. Everything was very clean and tidy. The staff were knowledgeable and attentive.

Cons: The size of the indoor pool was a little small for this large facility and the hot tub was closed.

Pros: Property was a great location

Cons: There was lots of hair left in the bathroom and not enough linens and towels. I was hoping for a contactless stay but had to go to the front desk twice for items needed.

Pros: Beautiful room, great location

Cons: Breakfast a bit so so, but that was probably because of covid protocol.

Pros: Leigh was amazing. She went above and beyond to make sure that the paperwork I needed printed off was printed. She didn't complain at all. Great job with choosing her as a staff member.

Cons: My only gripe is the thermostat in the room. My kids were getting cold and I wasn't able to raise the heat up, but my fiance' and I just cut it off.

Pros: We enjoy everything at the hotel.

Cons: Have nothing to complain about.

Pros: I love the Embassy suites format -- large suite style rooms, free cooked to order breakfast and managers reception in the evening

Cons: This was largest Embassy Suites I have stayed in -- 10+ floors. The pool, hot tub and work out facilities were way too small for that large of a hotel. These facilities should have been 4 times the size for the size of the hotel. There were a lot of families and a lot of kids here. The energy levels were a bit more rambunctious than I was looking for.

Cons: low water pressure on 9th floor

Pros: There a couple conferences going on at once, yet the staff and service accommodated us. The bar scene was great & active the staff was very, very good. Even though they were quite busy, they took the time to engage with the guests to make them feel at home.

Cons: That I had to leave!

Pros: Location, cleanliness, helpfulness, all needs met! Loved our breakfast!Everything was spot on! Good job!

Cons: My sister didn't care what our view was going to be, I should have said Golf View! But the speedway was fun too!

Pros: Food was delicious and rooms were spacious and clean!

Pros: Room size was more than adequate !!! Breakfast in the morning along with 2 adult drinks in the evening was a great touch. Great parking lot size and well lit. Staff was on top of every request, thanks for a fantastic stay ;)

Cons: 9.95 for internet could have been included...

Pros: Initial hotel stay was tragic with no A/C unit working; however management upgraded the room free of charge to a 2 bedroom suite and stay was fantastic. I was extremely pleased with the suite and will return again.

Cons: Booking a room and the A/C unit was not working however management team addressed the issue.

Pros: I liked nothing about this particular facility is disgusting!

Cons: The place is filthy, and overly priced ,I'll never go back to this location ever in life again!

Pros: Michael at the Front Desk was so kind and helpful

Cons: No pots and pans for the kitchen

Pros: Very comfortable and clean

Pros: Good location, spacious rooms

Cons: I reserved a two-bedroom but my family was split up into two separate rooms because the staff said the hotel had been overbooked and their were no more two-bedrooms available. We had to take our dirty towels to the front for exchange for clean ones; we were not told this at the start of our visit, so this was an inconvenience.

Pros: Everything

Cons: Nothing

Pros: 24 x 7 coffee, friendly

Cons: Looked run down, old equipment. Room smelled like mildew and cigarettes. Need to steam clean rug and furniture. Dishes left in dishwasher.

Pros: The staff was wonderful they treat you like family

Cons: There is nothing bad I can say about this hotel

Pros: Room was nice.

Cons: I had old blood stains on my sheets and I have yet to have a solution from staff.

Pros: It was close to track and all restaurants.

Pros: staff

Cons: The beds were way too small. I was suppose to have queen sized beds but instead they were full size. I also found a dirty rag in my room and the comforters were dirty

Pros: Close to Texas Roadhouse, many other restaurants and the Concord Mills Mall.

Cons: Rooms updated. Very outdated in each room. Very dated fixtures and more. Cleanliness.

Pros: We had six couples come down for an overnight. For the price of our rooms, everything was really nice. Nice rooms, nice breakfast and a nice facility. Will definitely use again.

Cons: I didn’t see that there was a gym in the facility. I didn’t ask anyone but I’m pretty sure that there wAsnt. It would have been nice to have the gym.

Pros: Room was great.

Cons: Hospitality was poor. Air conditioning worked, but very damp in the room. Ok stay, but will look elsewhere for a similar price on my next trip.

Pros: Room was clean and furnished as expected.

Cons: We checked in at 4 p.m. and our original room wasn't clean yet. The staff gave us a suite instead. The folks on the other side of the room were fairly loud and the thin walls didn't help at all. We could hear every cough, sneeze, and closer door slam...at 6 a.m.!!! We had to take a nap as soon as we got home to make up for the lack of sleep at the hotel. Definitely not worth the $119.

Pros: Location was great, some carpet could use replacement, the room had numerous lights out. Rooms were clean and service was good. Breakfast was OK. Staff was friendly and accomodating.

Pros: It was a clean place, had an oven, fridge, microwave, comfy bed and couch, tv's, definitely an extended stay, but I was only there for a weekend. Definitely worth the price for that length of time :)

Pros: In the middle of construction and remodel website didn’t inform customer of this and that the pool was down. Booking.com has made no effort to update their website after a full year about free breakfast included at all of their hotel sites including this one. This is false advertising as restaurants and food service have been open for the past year

Cons: Staff was nice and apologetic but when asked about the missing refrigerator they delivered 2 to the room while we were gone. And didn’t hook them up.

Pros: 1. There is no breakfast (website said free breakfast). 2. Different type of insects in bathroom & kitchen.

Cons: Nothing

Pros: Location and room size

Cons: People smoking on lower level….

Cons: more parking needed

Pros: The manager tried to accommodate when I called for linens and coffee. They were able to get a iron to my room quickly. It looked like the building was under construction. The manager assured me it was open but no pool. The manager was friendly.

Cons: The carpet was filthy when I got there. I was afraid to take off my shoes. The walls were damaged and cigarette burns all over the tub. The micro wave was rusty all inside. The wifi was not secure.

Pros: Had access to stores and restaurants

Cons: Nowhere to park

Pros: Remodeled rooms. Pool

Cons: PM desk clerks attitude.

Pros: I did like the fact that the hotel is easily within a couple minutes of anywhere that we wanted to go visit.

Cons: Didn't like that there was a hidden fee of $150 that they say will be reimbursed to your account at checkout but I still haven't gotten mine back yet after a couple days. That fee is not mentioned anywhere, except when you go to check in at the window. Didn't like that it was a non smoking room and there were cigarette burns in the bedding and on the tub.

Pros: The drive took less time than anticipated and we were able to call and book an additional night in the same room for almost the same rate as we had received from KAYAK. Very helpful and friendly staff!

Cons: Road construction in front of motel made access difficult and dirt on the car was not pleasant.

Pros: location

Cons: nothong

Pros: Liked the area and the staff was great !

Pros: Everything

Cons: Love it

Cons: No coffee pots in room. No wash clothes had to ask Air didn't work at all hot in room

Pros: NOTHING !

Cons: EVERYTHING COULD HAVE BEEN BETTER ! DEFINITELY CRACK HOUSE/ METH HOUSE/ HALFWAY HOUSE TERRITORY!!! Will NEVER book there again. This hotel should NOT be advertised.

Pros: The lady on night duty was nice.

Cons: #1 - Dirty bathroom and when I asked them to clean it, they took the trash and lit was still the same dirty.

Pros: I loved the king size bed, which was really comfortable.

Cons: I feel like they need to do some serious updating with the rooms. The lamps in the rooms need to be changed. I hate the smell of smoke and I feel everything should be smoke free considering the fact that people like me have sinus issues.

Pros: Location < 5 minutes from Charlotte Motor Speedway and I 85. Clean and comfortable room with a small kitchen with microwave. Staff was excellent and courteous and very cooperative.

Cons: Outdated tube TV - not a big problem - worked fine. Shower floor was a slip hazard at one end but the rest of the shower floor was mostly slip free. Regulating the AC fan was difficult, only had high and low settings and 'low was what high would be must everywhere else.