Concord car hire

Concord car hire

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Concord, NC, United States
Nov 3 — Nov 10
Same drop-off
Concord, NC, United States
Wed 3/11
Wed 10/11
Driver's age:

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Concord car hire information

Pick-up locationConcord
Hire locations8
Airport locations4

Concord car hire reviews and directory

Rated no. 1
Best rated
7.3 Good (42 reviews)
5 locations in Concord
Locations in Concord
  • 7.7
  • 7.7
  • 7.3
  • 7.5
  • 7.2
Recent reviews
2.0 MediocreOct 22 2021
Extremely poor! I made a reservation with a confirmation number and everything. They called me while I was On my flight to say they had nothing for me. What is the point of a reservation then? If you are booked out that is fine, don’t let me reserve and I will figure it out, but don’t lie and put me into a bind.
3.9 MediocreSep 16 2021
Gas tank was not filled upon pick up. Drop off instructions were unclear.
2.0 MediocreMay 23 2021
Car’s brakes were loose and dangerous
10.0 ExcellentMay 19 2021
This is a small outlet with the manager running the place. He was great to deal with.The car had an issue with one tire. I don't fault the location because that happens and it was a slow leak that would not have been obvious when the car was returned by the previous driver. Another Enterprise took care of the issue and had the tire replaced.
4.0 OkayMay 17 2021
Drop off was easy. Car was clean.The woman at the desk was inpatient, rude and unpleasant. Sours your company and overall experience right out of the gates. Your front line is of utmost importance and when the rep is as above described it’s hard to recover.
10.0 ExcellentApr 7 2021
Didn't take long and was welcoming.none
2.0 MediocreMar 29 2021
I didn’t like my experience period!The fact that I wasn’t told that the deposit was $400+ by itself was an extreme aggravation! I was also told that the size and type car I wanted they didn’t have! To add insult to injury being that I was inconvenienced because they didn’t have the product I was looking for, I was still expected to spend more money foe a larger car or compromise my comfort by downsizing! A complete waste of my time and a huge disappointment. I don’t know why these companies are overcharging for rentals now (on top of still being in the middle of a pandemic and most people don’t have a random $400 bucks laying around for a deposit!)this needs to stop, it’s pure greed, period!
10.0 ExcellentDec 24 2020
The service and easy paperwork was great Almost perfect!The cup holders were a bit sticky.
2.0 MediocreNov 30 2020
Staff was polite.So many hidden fees. A $265 rental was $382.12 charged to my card.
2.8 MediocreNov 10 2020
Nothing this time.A lot! 1st and foremost our experience was not a good one. Your employee at the gate could not find my reservation. However this has been an issue in the past with you all. Always in fact! I rented several cars over a three month period with enterprise Jan - March of this year. Spending well over $6,000.00 in rental rates and not once was I treated like a frequent renter or ever even offered a discount. In addition to that I called two weeks ago to rent an SUV and no one could find any of my previous rental reservations at all. Now let’s go back to Charlotte your employee had no clue what he was doing he questioned my identification card and scanned it six times because he didn’t believe that the expiration date was real. I am almost 50 years old and my Arizona drivers license is good for 37 years like most all Arizona residents how he was never made aware of that is beyond me. In addition I wanted to upgrade to a better car but he said that I needed to have a credit card. Well we don’t need to have credit cards we make a comfortable living and don’t need to live on credit. I have eight debit cards but the way he spoke to me was almost like he thought I was a second-class citizen because I didn’t have a credit card! Needless to say this was not fun experience and to just make it all easier on everyone will never rent from you again!
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Rated no. 2
8 Excellent (17 reviews)
2 locations in Concord
Locations in Concord
  • 8.2
  • 7.8
  • 8.1
  • 8.3
  • 7.8
Recent reviews
4.0 OkayMay 10 2021
FriendlyPaid for one type of car arrived and they didn’t have it and was charged something totally different. Jeep was very unclean and dirty!
2.0 MediocreMay 3 2021
Friendly staff, clean carLong wait at airport, ridiculously high price
10.0 ExcellentJun 8 2020
The representative was very understanding, knew what to do , answered our questions and assisted in getting the transaction competed. This is one of the best experiences in dealing with a rental. I will most certainly use this again!!The only way it could have been better was if it had been free :):) Very professional and very customer service oriented. We felt valued while there to get the rental and upon the return. Your representative asked how the trip was and was truly not just making conversation. Very very pleasant to work with.
10.0 ExcellentOct 28 2016
Great car and experienceThe car was very clean with a lot of great features. Exactly what we needed for our trip. Great service at Avis!I was under the assumption that I'd be renting a Ford Fusion, but got a Chevy Malibu instead. It was still a very nice car.
6.4 GoodAug 12 2016
OkayIts literally just a corner desk in the Sears Auto Center so there's not much to review. The employee was nice and efficient.Located in a mall but I wasn't aware of that. I had to call the Avis location when the GPS took me to the mall parking lot. I thought maybe the GPS was wrong. When I called, she informed me that they were located in Sears in the mall. It would be helpful to have that information on the paperwork, but thanks to smartphones, it was just a slight inconvenience.
10.0 ExcellentMay 10 2016
Customer service could use improvement, otherwise a wonderful experience.
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Rated no. 3
7.5 Good (12 reviews)
1 location in Concord
Locations in Concord
  • 7.8
  • 7.3
  • 7.5
  • 7.6
  • 7.5
Recent reviews
10.0 ExcellentMay 15 2021
Fantastic experience!
2.0 MediocreApr 26 2021
I didn't like anything.Better customer service. The most important thing is to have a vehicle when it is confirmed. There should never be a confirmation without vehicles. I won't use Hertz again. Employee was rude and unprofessional.
2.0 MediocreMar 1 2021
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.
9.6 ExcellentSep 22 2020
This Concord NC location was ready right out of the gate. My wife and I were dropped off about 10 minutes early before they opened. It was raining and we were welcome to to sit until they opened at eight. Our agent ,Peter was very polite explained options and got us ready to go expeditiously. Return took a little longer, but still quite efficient
9.2 ExcellentApr 7 2019
Yes, the staff was very helpful.
10.0 ExcellentOct 11 2017
Always great customer serviceI love renting my vehicles from here this is the only place I will rent from,I actually drive 30 plus miles to rent from here of course I can rent from other companies close to my home but I rather rent from here because I’m treated like a valued customer Sharon and John knows how to treat a customer right. Hertz concord is the only place I will rent from.
5.2 OkayMar 21 2017
DisappointedPriceI made it very clear the day before my trip that I needed a small car and the time I would arrive to pick up the car. I arrived only to find a note on the door saying back in 5 minutes and waited 40 minutes. I did not get what I had asked for and was given a choice between 2 vehicles which I was extremely unhappy about. Out of desperation I chose the somewhat smaller of the two, but found it a bit difficult to drive. I am very angry at how this was handled.
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Rated no. 4
6.8 Good (22 reviews)
2 locations in Concord
Locations in Concord
  • 6.8
  • 7.1
  • 6.7
  • 7.1
  • 6.5
Recent reviews
10.0 ExcellentOct 25 2021
Liked competitive rate, car selection, friendliness of staff. Reservation process could have been better To get a cheaper rate, I had to book the pickup at Concord Airport but I flew into Charlotte Airport. You don't provide a shuttle service to Concord Airport. Very inconvenient and costs added to the reservation 😥
2.0 MediocreJan 26 2021
NothingThis was the worst rental car experience that I have EVER had. I a retired military and due to moving around so much I have rented a lot of cars. If you rent a car from this place you will be very disappointed in the service that you receive, that is if you even get service. I was doing a one way rental and booked the car days in advance. When I arrived at the rental car company I was told ... "we don't have a car for you". I informed the person behind the desk I have a conformation from your company that I have a car reserved. I was told I understand but I don't have a car. I ask the person behind the counter what is my next step, he told me to call the Budget company. I called and explained my situation, I was then sent to another budget rental location at the airport which was about 20 miles away. I got to the new place to discover that the reservation was changed to a round trip rental and not the one way I had set up and had conformation for. After a good 30-40 minutes expelling to the person behind the counter, them explaining to her manger 2 times and showing proof that I had conformation from Budget that I had received a car for a authorized one way rental from Budget I was finally given a car. I can never see myself renting from Budget ever again. From the rude person working the desk at the Kannapolis North Carolina store to the agent on the phone that messed up the new reservation I was very disappointed in the service I received and warn anyone looking to rent from Budget in Kannapolis North Carolina PLEASE DO NOT DO IT!!
6.0 GoodNov 17 2020
Staff were friendly and helpfulCar smelled like cigarettes
4.4 OkayMay 13 2020
1st off I started to smell a stitch after having the car a few days and there was a bottle of urine under my passanger seat in an old English bottle....SERIOUSLY UPSET 2ndly I'm still trying to sort out being over charged in which I hope to get this rectified on today at opening of business
8.4 ExcellentDec 16 2019
Car was clean, easy pick-up/drop-offAttendant staff is small, so had to wait a while as the person finished work on the vehicles
10.0 ExcellentDec 16 2019
2.0 MediocreMay 15 2019
Had to cancel reservation because it was booked it the wrong location.
8.0 ExcellentAug 11 2018
Easy returnThe car
2.0 MediocreFeb 19 2018
NothingI reserved a small suv for pickup at Budget (in a Sears auto place) for pickup at 2 pm on Sat 17 Feb. I arrived at 215 only to find a sign at the desk that they are out but will be back (open ended I later learned). I called the number and found out they closed at 2 but didn't have an suv evendors if they were open. I contacted the closest enterprise and rented with them.
4.4 OkayMar 1 2017
A mistake while pickup . They ask-me double of initial cost . About 55$ . I said no .
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1 location in Concord
Locations in Concord
Recent reviews
93 travellers who hired a car in Concord gave the car agency they used an average rating of 7,3

Car hire locations in or near Concord

Good to know

Most popular car type


When to book a car hire in Concord

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Concord

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Concord car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Concord.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Concord car rental.

Top tips for hiring a car in Concord

  • Book your car hire in Concord at least 1 day before your trip in order to get a below-average price
  • Mini car hires in Concord are around 44% cheaper than other car types, on average

FAQs about hiring a car in Concord

  • Based on ratings and reviews from real users on KAYAK, the best car hire company in Concord is Enterprise (7,3, 52 reviews).

  • The average price of fuel in Concord is R54,13 per litre over the past 30 days. Filling up a tank of fuel costs between R650 and R866, depending on the car size.

  • Mini (Chevrolet Spark or similar) is the most frequently booked car hire type in Concord.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Mini car hire in Concord costs R501 per day, on average.

  • A Economy car hire in Concord costs R518 per day, on average.

  • A Intermediate car hire in Concord costs R571 per day, on average.