Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
4 locations in Concord
Filters
Show reviews that mention
Reviews
2,0 Poor
May 2021
Cons:
Car’s brakes were loose and dangerous10,0 Wonderful
May 2021
Pros:
This is a small outlet with the manager running the place. He was great to deal with.Cons:
The car had an issue with one tire. I don't fault the location because that happens and it was a slow leak that would not have been obvious when the car was returned by the previous driver. Another Enterprise took care of the issue and had the tire replaced.4,0 Mediocre
May 2021
Pros:
Drop off was easy. Car was clean.Cons:
The woman at the desk was inpatient, rude and unpleasant. Sours your company and overall experience right out of the gates. Your front line is of utmost importance and when the rep is as above described it’s hard to recover.10,0 Wonderful
Apr 2021
Pros:
Didn't take long and was welcoming.Cons:
none2,0 Poor
Mar 2021
Pros:
I didn’t like my experience period!Cons:
The fact that I wasn’t told that the deposit was $400+ by itself was an extreme aggravation! I was also told that the size and type car I wanted they didn’t have! To add insult to injury being that I was inconvenienced because they didn’t have the product I was looking for, I was still expected to spend more money foe a larger car or compromise my comfort by downsizing! A complete waste of my time and a huge disappointment. I don’t know why these companies are overcharging for rentals now (on top of still being in the middle of a pandemic and most people don’t have a random $400 bucks laying around for a deposit!)this needs to stop, it’s pure greed, period!10,0 Wonderful
Dec 2020
Pros:
The service and easy paperwork was great Almost perfect!Cons:
The cup holders were a bit sticky.2 locations in Concord
Filters
Show reviews that mention
Reviews
10,0 Wonderful
May 2021
Pros:
Fantastic experience!2,0 Poor
Apr 2021
Pros:
I didn't like anything.Cons:
Better customer service. The most important thing is to have a vehicle when it is confirmed. There should never be a confirmation without vehicles. I won't use Hertz again. Employee was rude and unprofessional.2,0 Poor
Mar 2021
Pros:
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Cons:
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.9,6 Wonderful
Sep 2020
Cons:
This Concord NC location was ready right out of the gate. My wife and I were dropped off about 10 minutes early before they opened. It was raining and we were welcome to to sit until they opened at eight. Our agent ,Peter was very polite explained options and got us ready to go expeditiously. Return took a little longer, but still quite efficient9,2 Wonderful
Apr 2019
Pros:
Yes, the staff was very helpful.5,2 Fair
Jul 2018
Pros:
great economy. For a small car rode fairly smooth.Cons:
One person taking care of cars. Floor seats had stains on them as well as a big stain on passenger side carpeting that they tried to mask with deodorizer..We waiting a half hour to return car to finally putting keys in box and leaving.One location in Concord
Filters
Show reviews that mention
Reviews
4,0 Mediocre
May 2021
Pros:
FriendlyCons:
Paid for one type of car arrived and they didn’t have it and was charged something totally different. Jeep was very unclean and dirty!2,0 Poor
May 2021
Pros:
Friendly staff, clean carCons:
Long wait at airport, ridiculously high price10,0 Wonderful
Jun 2020
Pros:
The representative was very understanding, knew what to do , answered our questions and assisted in getting the transaction competed. This is one of the best experiences in dealing with a rental. I will most certainly use this again!!Cons:
The only way it could have been better was if it had been free :):) Very professional and very customer service oriented. We felt valued while there to get the rental and upon the return. Your representative asked how the trip was and was truly not just making conversation. Very very pleasant to work with.10,0 Wonderful
Oct 2016
Pros:
The car was very clean with a lot of great features. Exactly what we needed for our trip. Great service at Avis!Cons:
I was under the assumption that I'd be renting a Ford Fusion, but got a Chevy Malibu instead. It was still a very nice car.10,0 Wonderful
May 2016
Cons:
Customer service could use improvement, otherwise a wonderful experience.2,0 Poor
Aug 2022
2,0 Poor
May 2022
10,0 Wonderful
Apr 2022
4,0 Mediocre
Mar 2022
4,0 Mediocre
Jan 2022
2,0 Poor
Nov 2021
One location in Concord
Filters
Show reviews that mention
Reviews
6,0 Okay
Nov 2020
Pros:
Staff were friendly and helpfulCons:
Car smelled like cigarettes4,4 Mediocre
May 2020
Cons:
1st off I started to smell a stitch after having the car a few days and there was a bottle of urine under my passanger seat in an old English bottle....SERIOUSLY UPSET 2ndly I'm still trying to sort out being over charged in which I hope to get this rectified on today at opening of business8,4 Very Good
Dec 2019
Pros:
Car was clean, easy pick-up/drop-offCons:
Attendant staff is small, so had to wait a while as the person finished work on the vehicles10,0 Wonderful
Dec 2019
Cons:
Perfect2,0 Poor
May 2019
Cons:
Had to cancel reservation because it was booked it the wrong location.8,0 Very Good
Aug 2018
Pros:
Easy returnCons:
The carOne location in Concord
One location in Concord
Most popular car type | Standard |
---|