Book Hertz hire cars in Concord

Concord, NC, United States
Aug 5 — Aug 12
Concord, NC, United States
Thu 5/8
Noon
Thu 12/8
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Concord

Overall rating6.5 GoodBased on 18 reviews
Cleanliness
6.5
Comfort
6.5
Overall
6.5
Pick-up/Drop-off
6.5
Value for money
6.5

Recent reviews

Traveller rating
7
3
6
2
0
Find reviews that mention:
10.0
Always great customer servicePros:I love renting my vehicles from here this is the only place I will rent from,I actually drive 30 plus miles to rent from here of course I can rent from other companies close to my home but I rather rent from here because I’m treated like a valued customer Sharon and John knows how to treat a customer right. Hertz concord is the only place I will rent from.Reviewed Oct 11 2017
review fromkayak
4.4
Overall experiencePros:The pick/drop off lady who helped me was extremely rude. This hertz location was in a hotel with a large parking lot, she didn't have the courtesy to walk me to the hertz section, it took me about 5 minutes to locate the section and I was the the only customer she had. There was no body behind or ahead of me. Also, she argued with me about me using only the card ( my debit card) I used to pre pay and that that's the card she has to put on file for me to pick up my car. After going back and forth, she finally used a different card and not the debit card I used to pre pay. Upon drop off, she charged me for taxes.. .... This may not be her fault but I've done prepaid reservation before and didn't have to pay for taxes upon drop off. The car itself was very comfortable but was dirty inside and smells of cigerette and I had 2 kids with me. That in my opinion is unacceptable.Reviewed Aug 25 2016
review fromkayak
9.6
Cons:This Concord NC location was ready right out of the gate. My wife and I were dropped off about 10 minutes early before they opened. It was raining and we were welcome to to sit until they opened at eight. Our agent ,Peter was very polite explained options and got us ready to go expeditiously. Return took a little longer, but still quite efficientReviewed Sep 22 2020
review fromkayak
9.2
Pros:Yes, the staff was very helpful.Reviewed Apr 7 2019
review fromkayak
5.2
Pros:great economy. For a small car rode fairly smooth.Cons:One person taking care of cars. Floor seats had stains on them as well as a big stain on passenger side carpeting that they tried to mask with deodorizer..We waiting a half hour to return car to finally putting keys in box and leaving.Reviewed Jul 2 2018
review fromkayak
4.0
I’ll use a different company next timePros:Not muchCons:Pick up : gas tank empty had to immediately stop for gas, windshield smeared, no windshield washer fluid. No place to park when car dropped off. Had to call for assistance when tried to call a second time the phone would not accept calls. Drop off desk was closed at 5:05 pm on a Friday. I had scheduled for return by 6pm, no indication they would be closed and no mention of this when car was picked up. Had a bad experience with Hertz a few years ago. Tried them again but will avoid them going forward.Reviewed May 12 2018
review fromkayak
9.6
Pros:Good priceCons:The waiting time on the pick up was a little long but good staffReviewed Aug 15 2017
review fromkayak
6.4
Dog hairPros:The amount I paid and the fast service was great.Cons:The car was full of dog hair from the previous renter I'm assuming. When I first saw it I thought it was just a little but but oh noooo... it was everywhere!!! Like how did the clerk miss that??? Like what if I was allergic to dogs???? I had to rush and leave so I didn't have time to switch the car out.Reviewed Apr 20 2017
review fromkayak
8.0
Pretty good experiencePros:My car was ready when I arrived. The man who helped me to check-out the car was helpful. The gentleman who helped me with drop-off was really nice (just overall friendly and helpful,) but I had to wait a while for him to come help. I believe he may have been helping someone else. The price to re-fill gas at drop off was very competitive and I should have taken advantage of that.Cons:The car wasn't as clean as I thought it was going to be. There was someone empty dry cleaning bag in the trunk. Exterior of the car looked like it was probably washed 48 hours prior and there were water spots all over. It wasn't a filthy car or anything, but just not as clean as I was expecting. I did have to wait more than 5 minutes for someone to help me with dropoff, but I suspected the person was probably helping someone else outside. When he did come to help he was helpful and had a great attitude. Hertz didn't have a record of the insurance policy I purchased when I booked on Kayak. It might be a good idea to let the car services know when one of Kayak's customers purchases the insurance policy. Some mild confusion was created when the gentleman at checkout started talking about insurance options and I told him that I already purchased insurance, but he didn't have a record of it. We looked at the record I had brought though and it wasn't that big of an issue. Also, Kayak's survey (this survey) should have a rating for Customer Service. So many issues are resolved just by quality customer service, and this is a service orientated business.Reviewed Aug 30 2016
review fromkayak
2.0
Pros:didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Cons:didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Reviewed Mar 1 2021
review fromkayak
5.2
Car Exterior very dirty.Cons:Car Exterior very dirty.Reviewed Nov 14 2016
review fromkayak
10.0
Convenient locationPros:Car was available at local hotel for pickup and drop offReviewed Jul 4 2017
review fromkayak

Where can I find Hertz hire cars in Concord?

640 Concord Parkway North, Hertz car hires

Address

640 Concord Parkway North

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 704 782 1115

Good to know

Most popular location

640 Concord Parkway North

FAQs about hiring a car from Hertz in Concord

  • Hertz has 1 car hire location in Concord. Take a look at our Hertz hire location map to find the best car hires near you.

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