Guest reviews
Overall rating
7,5
Good
Based on 20 reviews
Cleanliness
7,5
Comfort
7,7
Pick-up/Drop-off
7,6
Value for money
7,2
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
3
1
2
0
3
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4,4
Cons: 1st off I started to smell a stitch after having the car a few days and there was a bottle of urine under my passanger seat in an old English bottle....SERIOUSLY UPSET 2ndly I'm still trying to sort out being over charged in which I hope to get this rectified on today at opening of business
review from
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8,4
Pros: Car was clean, easy pick-up/drop-off
Cons: Attendant staff is small, so had to wait a while as the person finished work on the vehicles
review from
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10,0
Cons: Perfect
review from
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2,0
Cons: Had to cancel reservation because it was booked it the wrong location.
review from
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8,0
Pros: Easy return
Cons: The car
review from
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2,0
Pros: Nothing
Cons: I reserved a small suv for pickup at Budget (in a Sears auto place) for pickup at 2 pm on Sat 17 Feb. I arrived at 215 only to find a sign at the desk that they are out but will be back (open ended I later learned). I called the number and found out they closed at 2 but didn't have an suv evendors if they were open. I contacted the closest enterprise and rented with them.
review from
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4,4
Cons: A mistake while pickup . They ask-me double of initial cost . About 55$ . I said no .
review from
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10,0
Easy, fast, super friendly!
Pros: The concord Airport is very small, the rental car options are right next to baggage claim, and the rental cars are directly outside. No shuttle and no long walk. Our car was clean and in great condition. Everyone on the staff was super friendly and helpful.
review from
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2,0
Cons: We were purely dissatisfied with the whole incident with Budget and will not use them again. Nor will we recommend them to our friends or family.
review from
Other suppliers in Concord scored
Where can I find Budget hire cars in Concord?
7435 Zephyr Place Northwest, Budget car hire
Address
7435 Zephyr Place NorthwestHours
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |