Carcassonne hotels near Cité de Carcassonne

Pros: Proximity to Le Cite, storage facilities for our bicycles www.cycling-holidays-in-france.com Canal du Midi Cycling Tour, Nice pool, secure car parking, but surface needs repairing

Cons: The décor was rather childish, the cost of the room was very expensive for the rooms allocated - I felt I paid a premium price and only got car park view not pool view, when I questioned manager on this I was told that better rooms are saved for Club Accor members! Bar area was small and not comfortable for socialising.

Pros: Everything ! Good car park, 10 mins walk to the Cité, good restaurant, good room !!! Staff spoke many languages and were lovely.

Cons: No BBC World. ( I think people confuse English speaking TV with CNN ! British want BBC and not CNN !!!. A kettle in the room would be good.

Pros: Very nice room and original style of hotel (medieval decorations). Few minutes (5-10) from the castle. Very clean with comfortable beds. Delicious breakfast. Large private parking. Smiling and welcoming staff.

Pros: The hotel was very well decorated and the staff were very helpful and friendly. The buffet breakfast was mainly pastries and ham and cheese with a drinks machine. All very pleasant. The room was spotlessly clean and bed very comfortable.

Cons: The air conditioning unit in the room was quite noisy at night, I slept through it fine but my partner found it hard to sleep through.

Pros: The location of the hotel was excellent for visiting the medieval city and for walking across the old bridge to the newer part of town. The swimming pool area was kept clean and the staff were very helpful and friendly. The buffet breakfast was great. The bedroom was clean and comfortable although a little cramped. The bathroom was spotless with a great shower.

Cons: Everything was fine - There was a street light at the side of the hotel near the swimming pool side which was not working - it would be better if that was fixed.

Pros: Lovely rooms, and a very pet friendly hotel. Staff as always very accommodating. Location right next to the old city could not be beaten

Cons: Nothing at all !

Pros: The hotel was only five minutes walk from the old Citadel and was easy to get to the counter staff were quite good but the rooms were very small

Cons: We decided to have dinner in the hotel, bad decision, the maitre d’ was arrogant and unhelpful we would suggest anyone staying in this property went up to the old town were there are really great restaurant for breakfast to dinner.

Pros: Very near the Citadel. Clean, attractive gardens and pool, nice petite dejeuner. Easy parking.

Cons: All was good.

Pros: Comfy beds Great location

Cons: Bar more welcoming

Pros: Restaurant on site

Cons: Size of room

Pros: Location is absolutely top notch, a mere 5 minute stroll to la cite. Parking plentiful and staff really nice. Pool looked nice but we didn't have a chance to try it, same with the food. If I was ever coming back to Carcassonne I would seek the Mercure out :)

Cons: Nothing at all

Pros: Great location near to the old city of Carcassonne. Friendly & efficient service. Comfortable & good value.

Pros: Great vicinity to the old Cite

Pros: Fabulous.

Cons: The breakfast. Very greasy and poor quality cooked food. Choices were very limited which was surprising for such a big quality hotel.

Pros: Very clean and good location, free parking

Cons: I have my private hair dryer and couldn't use it because electrical socket in bathroom is too small

Pros: CheckIn was quick and easy and the staff at the reception very friendly and helpful. We also had dinner at the hotel which was quite good.

Cons: Our room was packed with an 3rd bed which we didn’t need. But we only could do the reservation for a double/triple room. The carpet was pretty dirty and it was better not to look in the corner. The bed was quite comfortable. But due to a bigger group which was staying at the hotel it was pretty noisy ( singing outside ...). so hardly no sleep. Breakfast in the morning was horrible... The big group was already at the buffet and it was like a war at the buffet. The staff wasn’t able to handle that. There was only 1 person to clean tables and to fill up the buffet. We came back 30 min later.. the breakfast room was still a mess... at least we got the chance to get a table and manage to get some coffee. Needless to say we had to search for some cups. I would call that “ no management at all for handling a group of 100 and additional guests in the morning. This was definitely my last stay in a Campanile hotel.

Pros: The location was good. The reception staff were helpful and friendly. The room was clean.

Cons: Communication with some staff was difficult. Especially in the restaurant but it wouldn’t stop us stay here again if we were to revisit this area.

Pros: Beds very comfortable. clean rooms

Cons: Found the room cold at night as the air conditioning is controlled from reception! 17deg at overnight, that you can’t override, and only 7-10deg outside was way too cold

Pros: Very clean, spacious room. Tea and coffee making facilities

Cons: Expensive breakfast

Cons: breakfast was poorly organised. dirty tables etc. Staff were not bothered.

Pros: Friendly staff, good restaurant, convenient location.

Pros: The food was extremely good and the rooms where quite big

Cons: I stayed in the hotel with my husband, my mother and my brother. They booked a room adapted for wheelchair but somehow when we arrived they didn't get the requirements so they didn't have an adapted room but the staff apologized and kindly offered to change the day after since they were fully booked. A part from the misunderstanding everything was OK until we went to do the check out. I paid for my room before the stay but my mother was going to pay when leaving. Since she did the check out first and the staff member didn't speak Spanish and my mum neither she did speak French they didn't realize that she was checking out the wrong room and paying for the meals we had and not the room. When I did the check out I wasn't supposed to pay for anything because I already did but the staff member, who claims to be the manager, was telling me very rudely to pay. It was a clear misunderstanding that instead of calmly trying to solve she was shouting, imply that I was trying to leave without paying and on top of that she kept swearing repeatedly "putain, putain". It's a shame that a very disrespectful staff member puts down a whole team which by the way was amazingly sweet and nice to us, specially helping us with my brother's electric wheelchair. I really hope that person was having a bad day, and she is not usually like that or your hotel won't go very far. 

Pros: The location was great and the hotel had all the facilities we needed for our short break. The staff were very helpful and accommodating.

Pros: Location

Cons: Total lack of interest by staff. Middle aged women who should have known better

Pros: It was very close to the castle and in the low season was 38€ a night. That is exactly how much it's worth. Happy

Cons: Very basic

Pros: Great location just below the walls of the Cité. We had a large 1- bedroom apartment that would have been great for a longer stay, though we only stayed one night.

Cons: The bathroom was a little old and could use some refreshing.

Pros: Near the old city.

Cons: Unattractive barrack -like building. Basic room, light not working near bed, cupboard door falling off. Stark and unwelcoming. More like a hostel.

Pros: Good location, inexpensive

Cons: Not very well equipped, especially as it is advertised as an appartment for 4.

Pros: This place is just a stones throw away from anything you could possibly want to be near! For this and the price alone, I'd more than recommend. The staff were excellent and even offered to store our heavy bags for us outside of check-in hours.

Pros: The breakfast was really great. The location was fantastic - a 2 minute walk to the castle. The staff were very friendly and helpful.

Cons: The rooms could do with a bit of an update. There was no soap left in our bathroom.

Pros: The location is excellent and the staff were pleasant.

Cons: The room was a little smaller than expected and there was an inconsistency in the measures wine was served.

Pros: Location is excellent. Easy walk to the old town or, ‘new town centre’.

Cons: Nothing

Pros: Very helpful staff, great location, good parking.

Cons: -

Pros: Hotel was in a fabulous location, near to restaurants and only 15 minutes walk to the walled city

Pros: Central location

Cons: Air conditioning wasn’t efficient

Pros: Staff were excellent Beds were comfortable Close to La Citi, though at the bottom of a steep hill; order an uber if you have mobility issues

Cons: Rooms were small, so okay for one or two nights. Not for much more

Pros: Location and very clean and friendly

Cons: Everything was goid

Pros: Great location, friendly staff, clean, tidy.

Pros: Great staff

Cons: Limited plug outlets each side of bed

Pros: Location was excellent with good parking nearby. Breakfast was very good with plenty of choice. Staff were friendly and helpful. We enjoyed our stay and will return.

Cons: Rooms are a little on a small side and would not be suitable for stays longer than one or two nights.