Hôtel Mercure Carcassonne La Cité

4 stars
18, Rue Camille Saint-Saens, 11000 Carcassonne, Aude, France
Carcassonne, France
8,6
Very good
based on 2993 reviews
2 993 reviews
Thu 13/11
-
Fri 14/11
1 room, 2 guests
Deals from
R1 584
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
R1 584
Classic room
R1 693
Standard Room
R1 733
35 more Hôtel Mercure Carcassonne La Cité deals
35 more Hôtel Mercure Carcassonne La Cité deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
8,6
Very good rating
Based on 2 993 verified guest reviews

Latest deals for Hôtel Mercure Carcassonne La Cité

Thu 13/11
Fri 14/11
Standard Room
bed type unknown
R1 733
nightly with fees
bed type unknown
R1 906
nightly with fees
1 double bed
R2 434
nightly with fees
Superior room
bed type unknown
R1 584
nightly with fees
1 sofa bed
R2 832
nightly with fees
bed type unknown
R3 106
nightly with fees
Double room
bed type unknown
R2 085
nightly with fees
bed type unknown
R2 199
nightly with fees
bed type unknown
R2 293
nightly with fees
Classic room
1 double bed
R1 693
nightly with fees
bed type unknown
R1 863
nightly with fees
1 double bed
R1 950
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hôtel Mercure Carcassonne La Cité

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Dining

  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe

Bathroom

  • Raised toilet
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Parking and transportation

  • EV charging station
  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool

  • Pool bar
  • Outdoor pool
  • Pool with a view

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of Hôtel Mercure Carcassonne La Cité

8,6
Very good
2993 verified ratings
Wonderful
1400
Very good
782
Good
448
Okay
162
Fair
117
Mediocre
47
Poor
37

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near the medieval city and the friendly staff. Many enjoyed the amenities, including the pool and restaurant, and found the breakfast to be lovely. However, some guests expressed dissatisfaction with the cleanliness and comfort of the beds, as well as the quality of the breakfast in certain instances. Service issues were also noted, particularly in the restaurant.
AI-generated from customer reviews
Location10 out of 10
Amenities8.5 out of 10
Cleanliness4 out of 10
Service3.5 out of 10
Bed Comfort3.5 out of 10
Breakfast3 out of 10
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Location

18, Rue Camille Saint-Saens, 11000 Carcassonne, Aude

What's nearby

  • Narbonnaise Gate319 m
  • Hat Museum0.4 km
  • School Museum0.4 km
  • Medieval City0.5 km
  • Cité de Carcassonne0.5 km
  • Museum of Chivalry Arms and Archery0.5 km
  • Aude Gate0.5 km
  • Château Comtal0.5 km
  • Basilica of St. Nazaire and St. Celsus0.6 km
  • Théâtre Jean-Deschamps0.7 km
  • Stade Albert Domec1.2 km
  • La Cite des Oiseaux1.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel Mercure Carcassonne La Cité

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel Mercure Carcassonne La Cité

  • How can you work at the Mercure Carcassonne La Cite Hotel?

    Centrally located close to the medieval city and with the hotel providing a range of business amenities, the Mercure Carcassonne La Cite Hotel is a smart choice. There are fax and photocopying facilities, as well as a business centre, and meeting and conference rooms. For more intimate business dealings there is an in-house restaurant, as well as a lounge/bar area. There is also a pool to relax in after a day of business.

  • How recommendable is the Mercure Carcassonne La Cite Hotel for families?

    Located with just a 5-minute walk to the medieval city and with a warm family friendly atmosphere you will be excited with your stay at Mercure Carcassonne La Cite Hotel. The hotel has soundproof family rooms with babysitting and childminding facilities. There are also cribs and child gates available and a restaurant on site, which has kids’ meals. If you need anything or have questions the front of house desk reception is open 24 hours.

  • How recommendable is the Mercure Carcassonne La Cite Hotel for couples?

    With romantic and picturesque views of the city all around and cosy fireplaces within the hotel it is perfect for a romantic getaway. The hotel has a pool to sit in and soak up the sun whilst enjoying the view. There is also an in-house restaurant as well as a bar and lounge with a fireplace for those cosy special moments. The rooms are soundproof to ensure privacy and there are tea and coffee making facilities. If you want to stay in the room for a while food can be delivered to your room.

  • What are the food options whilst staying at the Mercure Carcassonne La Cite Hotel?

    The hotel has its own in-house restaurant and bar called La Vicomte, which serves regional specialties in front of the fireplace for dinner. There is also room service available and breakfast can be ordered to the room. Special dietary needs can be catered to if you have allergies. Being centrally located there are many other restaurant choices available.

  • What facilities does the Mercure Carcassonne La Cite Hotel have for people with reduced mobility?

    Centrally located to all the major attractions in the picturesque city and with disability access you can relax and enjoy your stay. The hotel has an entire unit on the ground floor that is wheelchair friendly and has a roll-in shower. There is also an in-house bar/lounge and restaurant to make the stay more relaxing and breakfast can be ordered to the room. There is also a tour desk so you can chill out and plan your day.

  • How safe is the Mercure Carcassonne La Cite Hotel to stay in?

    If you are not from the area and are worried that it may not be safe you can rest easy as you will feel safe. Carcassonne La Cite Hotel has CCTV in all of the most used areas both inside and outside of the property, the check-in check-out system is private for assurance. There is also in-house 24-hour security, as well as front of house reception available.

  • Where is Hôtel Mercure Carcassonne La Cité located?

    Hôtel Mercure Carcassonne La Cité is located at 18, Rue Camille Saint-Saens, 1,6 km from the centre of Carcassonne. Narbonnaise Gate is the closest landmark to Hôtel Mercure Carcassonne La Cité.

  • When is check-in time and check-out time at Hôtel Mercure Carcassonne La Cité?

    Check-in time is 16:00 and check-out time is 12:00 at Hôtel Mercure Carcassonne La Cité.

  • Does Hôtel Mercure Carcassonne La Cité offer free Wi-Fi?

    Yes, Hôtel Mercure Carcassonne La Cité offers free Wi-Fi.

  • Does Hôtel Mercure Carcassonne La Cité offer free parking?

    Yes, Hôtel Mercure Carcassonne La Cité offers free parking.

  • How far is Hôtel Mercure Carcassonne La Cité from the airport?

    Hôtel Mercure Carcassonne La Cité is 5,2 km from Carcassonne Salvaza. Hôtel Mercure Carcassonne La Cité is 39,2 km from Castres Mazamet.

  • Does Hôtel Mercure Carcassonne La Cité have a pool?

    Yes, Hôtel Mercure Carcassonne La Cité has a pool on-site.

  • How does KAYAK find such great Hôtel Mercure Carcassonne La Cité hotel deals?

    KAYAK scours the web for all room deals available at Hôtel Mercure Carcassonne La Cité in Carcassonne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel Mercure Carcassonne La Cité and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel Mercure Carcassonne La Cité.

Nearby hotels and places to stay

Closest

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3-star hotel
41% cheaperHôtel Montmorency & Spa8.1 Excellent (3 273 reviews)0,18 kmOutdoor pool, Indoor pool, Spa and wellness centreR1 187+
3-star hotel
45% cheaperHôtel De L'octroi8.3 Excellent (2 170 reviews)0,19 kmOutdoor pool, Spa and wellness centre, Bar/LoungeR1 100+
2-star hotel
31% cheaperHotel Espace Cite8.5 Excellent (4 551 reviews)0,21 kmRoom service, Free Wi-Fi, Free parkingR1 379+
3-star hotel
33% cheaperAragon8.5 Excellent (4 409 reviews)0,23 kmOutdoor pool, Room service, Free Wi-FiR1 344+

Cheapest

See cheapest stays in Carcassonne
3-star hotel
48% cheaperCERISE Carcassonne Sud7.6 Good (5 488 reviews)0,28 kmIndoor pool, Bar/Lounge, Free Wi-FiR1 048+
3-star hotel
45% cheaperHôtel De L'octroi8.3 Excellent (2 170 reviews)0,19 kmOutdoor pool, Spa and wellness centre, Bar/LoungeR1 100+
3-star hotel
41% cheaperHôtel Montmorency & Spa8.1 Excellent (3 273 reviews)0,18 kmOutdoor pool, Indoor pool, Spa and wellness centreR1 187+
3-star hotel
33% cheaperAragon8.5 Excellent (4 409 reviews)0,23 kmOutdoor pool, Room service, Free Wi-FiR1 344+

Most recommended

See most recommended stays in Carcassonne
4-star hotel
Hotel Pont Levis - Franck Putelat
8.7 Excellent (1 004 reviews)0,27 kmOutdoor pool, Bar/Lounge, Room serviceR2 741+
2-star hotel
31% cheaperHotel Espace Cite8.5 Excellent (4 551 reviews)0,21 kmRoom service, Free Wi-Fi, Free parkingR1 379+
3-star hotel
33% cheaperAragon8.5 Excellent (4 409 reviews)0,23 kmOutdoor pool, Room service, Free Wi-FiR1 344+
3-star hotel
24% cheaperIbis Styles Carcassonne La Cité8.4 Excellent (3 823 reviews)0,26 kmOutdoor pool, Fitness centre, RestaurantR1 519+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,3
1,6 km
Carcassonne Salvaza
5,2 km

Everything you need to know for your stay in Carcassonne

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