Campanile Carcassonne Est La Cite

Rue Camille Flammarion, 11000 Carcassonne, Aude, France
+33 4 68 77 11 44

Cheapest
rate per night

8,2

Excellent
based on 2 634 reviews
Campanile Carcassonne Est La Cite - Carcassonne, Aude, France
Check-in
-
Check-out
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Provider Nightly total
Priceline R1 046
Agoda.com R1 144
Priceline
Agoda.com

Good to know

Distance to city centre 2,9 km
Location rating 8,2
Nearest airport Carcassonne Salvaza
Distance to airport 6,6 km

Rooms

Check-in
Check-out

Double rooms

R1 046+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 046 per night
IMAGE
Unknown
R1 144 per night

Reviews

Pros

Cons

Traveller rating

113
43
7
1
0

Time of year

Traveller type

Show reviews that mention

+
building work in 8 reviews
bus stop nearby in 11 reviews
car park in 15 reviews
carcassonne in 23 reviews
clean hotel in 45 reviews
easy access in 10 reviews
evening meal in 8 reviews
good food in 27 reviews
good restaurant in 21 reviews
hot breakfast in 6 reviews
jam but no croissants in 2 reviews
litter bin in 1 review
paper cups for tea in 8 reviews
room was very clean in 55 reviews
staff very friendly in 99 reviews
tea and coffee in 25 reviews
tv channels in 13 reviews
value for money in 34 reviews
  • Good
    Oct 2019
    8,0

    The location was good. The reception staff were helpful and friendly. The room was clean.

    Communication with some staff was difficult. Especially in the restaurant but it wouldn’t stop us stay here again if we were to revisit this area.

  • Okay
    Sep 2019
    4,2

    CheckIn was quick and easy and the staff at the reception very friendly and helpful. We also had dinner at the hotel which was quite good.

    Our room was packed with an 3rd bed which we didn’t need. But we only could do the reservation for a double/triple room. The carpet was pretty dirty and it was better not to look in the corner. The bed was quite comfortable. But due to a bigger group which was staying at the hotel it was pretty noisy ( singing outside ...). so hardly no sleep. Breakfast in the morning was horrible... The big group was already at the buffet and it was like a war at the buffet. The staff wasn’t able to handle that. There was only 1 person to clean tables and to fill up the buffet. We came back 30 min later.. the breakfast room was still a mess... at least we got the chance to get a table and manage to get some coffee. Needless to say we had to search for some cups. I would call that “ no management at all for handling a group of 100 and additional guests in the morning. This was definitely my last stay in a Campanile hotel.

  • Excellent
    Sep 2019
    8,8

    Very clean, spacious room. Tea and coffee making facilities

    Expensive breakfast

  • Good
    Sep 2019
    7,5

    breakfast was poorly organised. dirty tables etc. Staff were not bothered.

  • Good
    Sep 2019
    7,1

    The food was extremely good and the rooms where quite big

    I stayed in the hotel with my husband, my mother and my brother. They booked a room adapted for wheelchair but somehow when we arrived they didn't get the requirements so they didn't have an adapted room but the staff apologized and kindly offered to change the day after since they were fully booked. A part from the misunderstanding everything was OK until we went to do the check out. I paid for my room before the stay but my mother was going to pay when leaving. Since she did the check out first and the staff member didn't speak Spanish and my mum neither she did speak French they didn't realize that she was checking out the wrong room and paying for the meals we had and not the room. When I did the check out I wasn't supposed to pay for anything because I already did but the staff member, who claims to be the manager, was telling me very rudely to pay. It was a clear misunderstanding that instead of calmly trying to solve she was shouting, imply that I was trying to leave without paying and on top of that she kept swearing repeatedly "putain, putain". It's a shame that a very disrespectful staff member puts down a whole team which by the way was amazingly sweet and nice to us, specially helping us with my brother's electric wheelchair. I really hope that person was having a bad day, and she is not usually like that or your hotel won't go very far. 

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About

Overview

With a stay at Campanile Carcassonne Est La Cite in Carcassonne, you'll be within a 5-minute drive of Basilica of Saint-Nazaire and Pont-Neuf de Carcassonne. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,2 Excellent

based on 2 634 reviews

9,2

Vibe

8,8

WiFi

7,2

Value

6,7

Breakfast

Things to know

  • Professional service
  • Accessible parking
  • Comfortable beds
  • Great menu

Check in

14:30

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Internet
Meeting/Banquet facilities
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Free parking
Designated smoking area
Storage available
Terrace/Patio
Lift
Hairdryer
Pets not allowed
Room service
Hot tub
Cable or satellite TV

Photos

Campanile Carcassonne Est La Cite - Carcassonne - Building All photos (16)
Campanile Carcassonne Est La Cite - Carcassonne - Bedroom Bedroom (3)
Campanile Carcassonne Est La Cite - Carcassonne - Building Building (2)
Campanile Carcassonne Est La Cite - Carcassonne - Lobby Lobby (1)
Campanile Carcassonne Est La Cite - Carcassonne - Lounge Lounge (1)

Location

Most popular landmarks

  • Narbonnaise Gate 1,7 km
  • Hat Museum 1,8 km
  • Medieval City 1,8 km
  • Cité de Carcassonne 1,8 km
  • Aude Gate 1,9 km
  • Château Comtal 1,9 km

Getting around

Carcassonne Salvaza 6,6 km
Castres Mazamet 39,2 km
Narbonne 50,2 km
Béziers 68,8 km

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