Okay
5,0
Pros:
Friendly, helpful staff One of your staff -(Wilson?) saved the day by commandeering the van and driving us over to the airport at 4 AM.
Cons:
No bar open. No restaurant open. (Sunday) No shuttle to airport - that's why we booked this location. Taxis on-call were promised for our very early departure, but none would come - even after called by hotel.
Excellent
10,0
Pros:
Rooms extremely comfortable & spacious. Extensive breakfast buffet
Cons:
Lack of food service in bar at lunchtime
Excellent
8,0
Pros:
at the airport, comfortable bed, lots of towels (for the hands, the face, the floor, bathrobe, big and smaller towel, slippers), nice decoration
Cons:
the minibar was empty, there was no “welcome” bottle of water, no coffee (only decaffeinated)
Mediocre
3,0
Pros:
nothing
Cons:
no restaurant,no shuttle to the airport, lightly staffed. blaming “the pandemic” but it’s been two years, come on!
Excellent
8,8
Pros:
Very clean, very comfortable rooms, very quiet. This is clearly a business-level focused hotel. Front desk staff very professional and responsive. Using the hotel shuttle is very easy. The noon check-out time is wonderful!
Cons:
Future guests should know that while the hotel is close by the airport, it isn't easily walk-able due to the layout of the roads and other properties nearby. Don't walk, use the hotel shuttle. As noted by others, the hotel is not well-suited for non-business travellers. The hotel (as far as we could tell) has no provision for soft drinks or snacks other than going to its bar or using the mini-bar, both of which are expensive. Guests should know that there are no shops or cafes nearby, short of going to the airport, which fortunately has many options.
Excellent
10,0
Pros:
The best thing was the restaurant located in the interior courtyard of grape vines. Sublime.
Cons:
Nothing.