Carcassonne hotels near Hat Museum
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The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.
Overall 9,2 Excellent
Based on 736 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Breakfast was outstanding. We ate outside on the terrace with a great view of the inner city. Just a beautiful setting.
Excellent
8,5
Pros: LIkes:
Fabulous view of the City over the Walls
Overall feel of the hotel
Comfort of the pillows and bed
Best location for staying in the Old City
Terrific breakfast
Complimentary castle tickets
Excellent
10,0
Pros: It’s amazing!! Like a fairy tale castle! Great service.
Excellent
9,0
Pros: The placement of the hotel could not be more perfect, at the entrance of the ancient city of Carcassonne, directly across from the cathedral. Everything is walking distance in the small town and there are several charming boutiques. There is a health spa and pool and both are very good.
Good
7,3
Pros: solicitous staff .... every detail considered, every comfort covered. grand hotel in the early 20th century tradition, elegant restaurant w/ elaborate service, though a bistro also available on the premises. Reflects & enhances the atmosphere of Carcassonne. None of this comes cheap, of course. Only comparable hotel we've stayed at is the Spanish parador in Santiago de Compestila.
Excellent
8,0
Pros: We were so welcomed & so well received that we immediately felt at home - it was a magical stay & we enjoyed every aspect of the Hotel & it's magnificent integral part of romantic Carcassonne.
Good
7,6
Pros: Hotel de la Cite is beautiful and the city itsfelf is breathtaking. Only one complaint - no a la carte breakfast and the standard breakfast for one person is 29 e or about $40! Only want a croissant and a cup of coffee? Still $40! An equivalent breakfast can be had in local cafe for one third of this price. So stay at the hotel de la Cite - just don't eat there.
Good
7,3
Pros: Perfect location. Hotel staff pick you up from designated car park outside city wall. Well appointed hotel with restaurant and swimming pool and garden. Courteous and helpful staff.
Excellent
8,0
Pros: perfect location, beautiful hotel
Excellent
8,0
Pros: The room was decorated beautifully in the french country style. The front desk was very helpful and the entire experience was very lovely.
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Cons: $self.cons
Okay
5,6
Pros: The staff. The restaurant- Le Barbecane. The location
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Cons: $self.cons
Good
7,2
Pros: The atmosphere and the cleanliness.
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Cons: $self.cons
Good
6,0
Pros: The position inside the citadel, the Barbican restaurant was fabulous, the grounds were lovely. You really could make a lot more noise about the position. The hotel is simply unmatched in the area.
Good
7,2
Pros: Excellent restaurant - we ate there on two occasions. Beautiful situation, lovely room, friendly staff.
Details
Reviews
Overall 9,2 Excellent
Based on 736 reviews
Cleanliness
9,5
Comfort
9,3
Location
9,8
Services
9,0
Staff
9,4
Value for money
8,3
10,0 Excellent
Pros: Breakfast was outstanding. We ate outside on the terrace with a great view of the inner city. Just a beautiful setting.
Cons:
8,5 Excellent
Pros: LIkes:
Fabulous view of the City over the Walls
Overall feel of the hotel
Comfort of the pillows and bed
Best location for staying in the Old City
Terrific breakfast
Complimentary castle tickets
Cons: Dislikes
Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel.
The room we were in was quite small--the closet door backed up to another needed door--constant banging.
Chair for the desk had arms--could not go under the desk--another small room issue
Partial glass separator for shower in the bath does a lousy job of keeping water in the tub
Needs more electrical outlets--especially around the desk area
10,0 Excellent
Pros: It’s amazing!! Like a fairy tale castle! Great service.
Cons:
9,0 Excellent
Pros: The placement of the hotel could not be more perfect, at the entrance of the ancient city of Carcassonne, directly across from the cathedral. Everything is walking distance in the small town and there are several charming boutiques. There is a health spa and pool and both are very good.
Cons: The breakfast was only mediocre. For the price, I think fresh orange juice would not been asking too much.
7,3 Good
Pros: solicitous staff .... every detail considered, every comfort covered. grand hotel in the early 20th century tradition, elegant restaurant w/ elaborate service, though a bistro also available on the premises. Reflects & enhances the atmosphere of Carcassonne. None of this comes cheap, of course. Only comparable hotel we've stayed at is the Spanish parador in Santiago de Compestila.
Cons: Most parking is between the walls of the Cite, a brisk hike to the hotel. The hotel provides a livery car & driver to get you to & from the parking area.
8,0 Excellent
Pros: We were so welcomed & so well received that we immediately felt at home - it was a magical stay & we enjoyed every aspect of the Hotel & it's magnificent integral part of romantic Carcassonne.
Cons: We could not fault anything - except perhaps the fact that massages were not available on Sun & Mon just over our stay.
7,6 Good
Pros: Hotel de la Cite is beautiful and the city itsfelf is breathtaking. Only one complaint - no a la carte breakfast and the standard breakfast for one person is 29 e or about $40! Only want a croissant and a cup of coffee? Still $40! An equivalent breakfast can be had in local cafe for one third of this price. So stay at the hotel de la Cite - just don't eat there.
Cons:
7,3 Good
Pros: Perfect location. Hotel staff pick you up from designated car park outside city wall. Well appointed hotel with restaurant and swimming pool and garden. Courteous and helpful staff.
Cons: Even acknowledging the quality of the hotel and its locaition I still consider it very expensive. Also, and this is hardly the hotel's fault, the exclusive promise of the hotel is somewhat marred by the sheer crowds of people visiting Carcassonne.
8,0 Excellent
Pros: perfect location, beautiful hotel
Cons:
8,0 Excellent
Pros: The room was decorated beautifully in the french country style. The front desk was very helpful and the entire experience was very lovely.
5,6 Okay
Pros: The staff. The restaurant- Le Barbecane. The location
7,2 Good
Pros: The atmosphere and the cleanliness.
6,0 Good
Pros: The position inside the citadel, the Barbican restaurant was fabulous, the grounds were lovely. You really could make a lot more noise about the position. The hotel is simply unmatched in the area.
Cons: The shower over the bath was a problem, the glass panel was not sufficient to cope with the water pressure so it was very easy to flood the bathroom. They should sort that out.
7,2 Good
Pros: Excellent restaurant - we ate there on two occasions. Beautiful situation, lovely room, friendly staff.
Cons: No
The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.
Pool
Pets allowed on request. Charges may apply.
Spa
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
Overall 8,6 Excellent
Based on 1 502 reviews
All reviews
- All reviews
Good
7,9
Pros: Really central location in the Old City.
Excellent
10,0
Pros: The property is centrally located in La Cité making it easy to walk to the shops and restaurants. Staff was kind efficient.
Excellent
8,0
Pros: After arriving at the secured hotel car park in the middle of the night and experiencing a little difficulty in communicating with the hotel, the night manager 'rescued us' and took us and our luggage to the hotel and made us most welcome. It transpired that he knew our home town having worked in Wales for two years!
Excellent
10,0
Pros: Lovely hotel in the centre of a medieval city
Good
7,5
Pros: Location within the medieval walls...
Good
7,0
Pros: Great location inside the Medieval city.
Excellent
8,0
Pros: A lot of restaurants around, far from Hotel. Front desk great, and Garage Attention Great too !!!! Very nice for a few Hooney Moon.
Excellent
9,0
Pros: superb hotel with staff and facilities great, especially as we were book at the sister hotel which was not open.
Good
6,7
Pros: The location of the hotel, being inside the Cité walls, is excellent, though somewhat difficult to find!
Okay
5,7
Pros: My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.
Okay
5,7
Pros: Excellent location. Staff helpful with contacting doctor when medical problem arose.
Good
7,0
Pros: The convenience of its location
Good
6,7
Pros: A pleasant and comfortable hotel although the annex was a little dated in some rooms. The location in La Citie (Carcassonne) could not be more central. A great place to stay for a weekend break
Good
6,0
Pros: Very accessible & comfortable. Excellent breakfast. Wonderful to be in the old City.
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Okay
4,0
Pros: position - strcture
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Cons: $self.cons
Good
6,4
Pros: Excellent location, Nice (if a bit small) rooms with a lovely terrace and peacefull gardens.
Okay
5,6
Pros: The room was very comfortable with air conditioning ,the ensuite bathroom was very clean and staff were helpful & obliging.
Good
7,2
Pros: The staff were extremely helpful and those on reception spoke fluent English. The buffet breakfast was especially good.We visited during the 'low' season and were able to drive into La Cite, right up to the hotel and then use the hotel's own secure parking lot.
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Cons: $self.cons
Details
Reviews
Overall 8,6 Excellent
Based on 1 502 reviews
Cleanliness
8,8
Comfort
8,5
Location
9,6
Services
8,2
Staff
8,8
Value for money
7,9
7,9 Good
Pros: Really central location in the Old City.
Cons: Breakfast was €15 for continental. Bit steep, not a load of choice. Bar was poor.
10,0 Excellent
Pros: The property is centrally located in La Cité making it easy to walk to the shops and restaurants. Staff was kind efficient.
Cons:
8,0 Excellent
Pros: After arriving at the secured hotel car park in the middle of the night and experiencing a little difficulty in communicating with the hotel, the night manager 'rescued us' and took us and our luggage to the hotel and made us most welcome. It transpired that he knew our home town having worked in Wales for two years!
Cons: There was nothing about this hotel or its staff that we didn't like and we would be happy to stay there again.
10,0 Excellent
Pros: Lovely hotel in the centre of a medieval city
Cons: Not a complaint but a bit of a warning: drinks are a little pricey in the bar.
7,5 Good
Pros: Location within the medieval walls...
Cons: Early morning noise
7,0 Good
Pros: Great location inside the Medieval city.
Cons: Getting there was quite a performance. I arrived in torrential rain and hail and took a taxi but was dropped off at a car park and had no idea where the hotel was! Eventually some other people arrived at the car park and I asked them. One turned out to be from the hotel to collect guests as no other cars are allowed inside the old city. I was greeted at reception by a very rude and unhelpful receptionist. That night I asked where the restaurant was and was told it was down the road. I had no coat on as I assumed it would be in the hotel and it was still raining. Again she was very surly so I gave up and ate the complimentary biscuits in my room. The next day’s receptionist was the complete opposite and was friendly and helpful. Again I had the same performance of being dropped at the car park to await my taxi - heaven help you if it doesn’t arrive. The hotel was full of character but was quite cold and very dimly lit, especially in the bedrooms where it was too dark to read.
8,0 Excellent
Pros: A lot of restaurants around, far from Hotel. Front desk great, and Garage Attention Great too !!!! Very nice for a few Hooney Moon.
Cons: The restaurant from Hotel, very expensive and a poor Menu, very expensive we walk 250 mas we found a great menu for 15 euros. Dificult to find the Garage, but great attention.
9,0 Excellent
Pros: superb hotel with staff and facilities great, especially as we were book at the sister hotel which was not open.
Cons: the door handle was difficult to use
6,7 Good
Pros: The location of the hotel, being inside the Cité walls, is excellent, though somewhat difficult to find!
Cons: We were given rooms in building away from the main building. We were not advised of this before our arrival, and were somewhat disappointed. The huge beam going across the floor in room 16 made visits to the toilet resemble an obstacle course!!!
5,7 Okay
Pros: My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.
Cons:
5,7 Okay
Pros: Excellent location. Staff helpful with contacting doctor when medical problem arose.
Cons: Breakfast rate was high and I feel should have been incorporated in room rate. Breakfast was average. Accessing the hotel at night proved difficult on one night as we waited outside for about 15 minutes.
7,0 Good
Pros: The convenience of its location
Cons: nothing
6,7 Good
Pros: A pleasant and comfortable hotel although the annex was a little dated in some rooms. The location in La Citie (Carcassonne) could not be more central. A great place to stay for a weekend break
Cons:
6,0 Good
Pros: Very accessible & comfortable. Excellent breakfast. Wonderful to be in the old City.
4,0 Okay
Pros: position - strcture
6,4 Good
Pros: Excellent location, Nice (if a bit small) rooms with a lovely terrace and peacefull gardens.
Cons: Breakfast room was cramped but breakfast was good
5,6 Okay
Pros: The room was very comfortable with air conditioning ,the ensuite bathroom was very clean and staff were helpful & obliging.
Cons: breakfast was extra and we decided to do our own thing
7,2 Good
Pros: The staff were extremely helpful and those on reception spoke fluent English. The buffet breakfast was especially good.We visited during the 'low' season and were able to drive into La Cite, right up to the hotel and then use the hotel's own secure parking lot.
Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the ho tel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
Overall 8,5 Excellent
Based on 989 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Excellent hotel. Amazing location with view to the Cité. Marylou in the reception was very friendly and helpful and speaks very good English. The hotel is a charming Country house style with beautiful garden. Breakfast is fresh and tasty. My bedroom was amazing! Big and super comfortable. I’d love to stay again and definitely recommend it.
Excellent
9,2
Pros: Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.
Excellent
10,0
Pros: The dinner and breakfast were delicious. The room was clean and with an excellent view of the Cité. It was handicapped friendly and I had no trouble getting around. I appreciated the 12:00 check out because I was very tired from travelling.
Excellent
9,6
Pros: Right next to La Cite so great location and easy to find with secure parking. Very dog-friendly.
Excellent
8,8
Pros: Very good location near to the castle and a pool in the garden
Excellent
9,0
Pros: Great location, walking distance from the Cite of Carcassonne (5-10 minutes). Great beds. Good price.
Excellent
8,8
Pros: The location is perfect, just 5 min walk from La Cité. It’s a very comfortable hotel with good facilities.
Excellent
10,0
Pros: Excelent facilities and amazing staff and location
Good
6,7
Pros: The log fire in the bar. Breakfast buffet. Shower was really good.
Good
7,7
Pros: Excellent location for the citadel. We were upgraded and our room was truly magnificent. The service throughout was very good.
Good
7,0
Pros: We thought the accommodations were very nice as well as the staff and very helpful considering our French is not too good. We particularly enjoyed the walled medieval city and the restaurants there as well as some nice shops. The view is terrific. sorry that we could stay one one night.
Good
7,0
Pros: The location was just right for walking into the walled city.
Excellent
8,0
Pros: i found the hotel staff exceptionally friendly. i have stayed in a lot of hotels around the world and the staff here were definately among the best. they are helpful, make an effort to be friendly not in the usual professional friendliness you get in hotels but a conscious effort to do all they can to help and to help you feel like a person not a room number
Good
7,0
Pros: The situation was perfect - near to the cite but very quiet. Free parking.Good staff - always helpful. Very comfortable rooms which were cleaned to a high standard.
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Good
7,2
Pros: helpfulness and friendliness of all staff.location.quiet even during building works excellent breakfast.pleasant public rooms
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Good
6,4
Pros: Location was excellent. Enjoyed the garden.
Mediocre
3,2
Pros: Location and parking
Okay
5,2
Pros: $self.pros
Details
Reviews
Overall 8,5 Excellent
Based on 989 reviews
Cleanliness
8,8
Comfort
8,6
Location
9,5
Services
8,2
Staff
8,5
Value for money
7,8
10,0 Excellent
Pros: Excellent hotel. Amazing location with view to the Cité. Marylou in the reception was very friendly and helpful and speaks very good English. The hotel is a charming Country house style with beautiful garden. Breakfast is fresh and tasty. My bedroom was amazing! Big and super comfortable. I’d love to stay again and definitely recommend it.
Cons:
9,2 Excellent
Pros: Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.
Cons: Our stay was during a time with cool nights; even so, we needed to open window for cooling, which let in a couple of mosquitoes each night. Breakfast (extra) was great; dinner, less so.
10,0 Excellent
Pros: The dinner and breakfast were delicious. The room was clean and with an excellent view of the Cité. It was handicapped friendly and I had no trouble getting around. I appreciated the 12:00 check out because I was very tired from travelling.
Cons: I thought everything was very good.
9,6 Excellent
Pros: Right next to La Cite so great location and easy to find with secure parking. Very dog-friendly.
Cons:
8,8 Excellent
Pros: Very good location near to the castle and a pool in the garden
Cons: Some of the staff in the restaurant are not so service minded but great food
9,0 Excellent
Pros: Great location, walking distance from the Cite of Carcassonne (5-10 minutes). Great beds. Good price.
Cons:
8,8 Excellent
Pros: The location is perfect, just 5 min walk from La Cité. It’s a very comfortable hotel with good facilities.
Cons: Breakfast could have been better, with dairy free options apart from gluten free that they already have. The staff at breakfast wasn’t as kindly as you expect in a hotel.
10,0 Excellent
Pros: Excelent facilities and amazing staff and location
Cons:
6,7 Good
Pros: The log fire in the bar. Breakfast buffet. Shower was really good.
Cons:
7,7 Good
Pros: Excellent location for the citadel. We were upgraded and our room was truly magnificent. The service throughout was very good.
Cons:
7,0 Good
Pros: We thought the accommodations were very nice as well as the staff and very helpful considering our French is not too good. We particularly enjoyed the walled medieval city and the restaurants there as well as some nice shops. The view is terrific. sorry that we could stay one one night.
Cons:
7,0 Good
Pros: The location was just right for walking into the walled city.
Cons: The restaurant food could have been better, and it appeared to not be well organized.
8,0 Excellent
Pros: i found the hotel staff exceptionally friendly. i have stayed in a lot of hotels around the world and the staff here were definately among the best. they are helpful, make an effort to be friendly not in the usual professional friendliness you get in hotels but a conscious effort to do all they can to help and to help you feel like a person not a room number
Cons:
7,0 Good
Pros: The situation was perfect - near to the cite but very quiet. Free parking.Good staff - always helpful. Very comfortable rooms which were cleaned to a high standard.
7,2 Good
Pros: helpfulness and friendliness of all staff.location.quiet even during building works excellent breakfast.pleasant public rooms
6,4 Good
Pros: Location was excellent. Enjoyed the garden.
Cons: Was disappointed that the swimming pool was under renovation and was not aware of this when booking. There was an awful damp smell in room although it was very clean.
3,2 Mediocre
Pros: Location and parking
Cons: 1) Reception staff was un-welcoming. 2) The type of room I requested was not available and yet the receptionist proceeded to convince me that is "normal". I had to speak to the manager on the phone who was kind enough to offer his apologies. 3) The safe in my room could not be opened. 4) Breakfast was not special.
5,2 Okay
Cons: The swimming pool was not available because of construction work and your site did not show this. Breakfast was expensive, so we ate out.
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the ho tel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
Golf
Pool
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Child-friendly
Room service
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Campanile Carcassonne Est La Cite in Carcassonne, you'll be within a 5-minute drive of Basilica of Saint-Nazaire and Pont-Neuf de Carcassonne. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 8,3 Excellent
Based on 1 467 reviews
All reviews
- All reviews
Excellent
8,3
Pros: Clean & comfortable. Carcassonne is lovely and it's close enough to La Cité, just not the town centre
Excellent
9,6
Pros: Lovely evening g buffet
Excellent
9,2
Pros: Great little comfortable hotel, that I keep returning too; very clean, staff extremely helpful and attentive. I like the ease, of parking, access to the Cité (only a short drive) and location as a starting point for travelling the region. All very convenient and good value for money.
Excellent
8,0
Pros: Great breakfast
Good
7,1
Pros: Excellent location for car owners, very good wifi on laptop, and late checkout ! Our only criteria was the checkout time and wifi. Both worked out well. The rooms are bigger than French average. Bathroom was really big compared to French standards.
Good
7,3
Pros: Room was very clean and comfortable. Easy parking, free wi-fi and tea making facilities. New hotel, so everything was in good working order
Okay
5,7
Pros: The staff and the evening meal were excellent. Breakfast a bit disappointing compared with our experience at other campaniles in past.
Good
7,3
Pros: Clean, comfortable, friendly and helpful staff
Good
7,0
Pros: A really clean modern chain. Consider Campanile for any city where reservations are hard to get. Perfect for business travelers, the restaurant is a good value too.
Excellent
8,0
Pros: It was just off the motorway. near the medieval city. Clean and welcoming. Great staff.
Good
7,6
Pros: Excellent staff always willing and able to help.
Good
7,0
Pros: The staff is excellently helpful, courteous and friendly. I tip my hat for them. It is not common that I enjoy hospitality at this level. The food is reasonably priced for its quality, especially compared elsewhere in Carcassonne.
Details
Reviews
Overall 8,3 Excellent
Based on 1 467 reviews
Cleanliness
8,6
Comfort
8,5
Location
7,6
Services
8,2
Staff
8,6
Value for money
8,2
8,3 Excellent
Pros: Clean & comfortable. Carcassonne is lovely and it's close enough to La Cité, just not the town centre
Cons: Didn't realise it was on outskirts of the town and no taxi from the centre meant we had to walk for half an hour
9,6 Excellent
Pros: Lovely evening g buffet
Cons: Wifi very disappointing - constantly logging out
9,2 Excellent
Pros: Great little comfortable hotel, that I keep returning too; very clean, staff extremely helpful and attentive. I like the ease, of parking, access to the Cité (only a short drive) and location as a starting point for travelling the region. All very convenient and good value for money.
Cons:
8,0 Excellent
Pros: Great breakfast
Cons:
7,1 Good
Pros: Excellent location for car owners, very good wifi on laptop, and late checkout ! Our only criteria was the checkout time and wifi. Both worked out well. The rooms are bigger than French average. Bathroom was really big compared to French standards.
Cons: We saw 2 rooms in the second floor. Both rooms were with carpet that were super old, burnt and dirty. It ruined the whole look and atmosphere of the room. Pictures on booking look new but the equipment is super used. Water boiler was advertised but missing
7,3 Good
Pros: Room was very clean and comfortable. Easy parking, free wi-fi and tea making facilities. New hotel, so everything was in good working order
Cons: The air conditioner was a bit loud.
5,7 Okay
Pros: The staff and the evening meal were excellent. Breakfast a bit disappointing compared with our experience at other campaniles in past.
Cons: Trivial , but the plug was missing from the shower room sink!
7,3 Good
Pros: Clean, comfortable, friendly and helpful staff
Cons:
7,0 Good
Pros: A really clean modern chain. Consider Campanile for any city where reservations are hard to get. Perfect for business travelers, the restaurant is a good value too.
Cons:
8,0 Excellent
Pros: It was just off the motorway. near the medieval city. Clean and welcoming. Great staff.
Cons:
7,6 Good
Pros: Excellent staff always willing and able to help.
Cons: Location of hotel is on a business park, but it is convenient for the city.
7,0 Good
Pros: The staff is excellently helpful, courteous and friendly. I tip my hat for them. It is not common that I enjoy hospitality at this level. The food is reasonably priced for its quality, especially compared elsewhere in Carcassonne.
Cons: (Just) some of the guests.... :-)
With a stay at Campanile Carcassonne Est La Cite in Carcassonne, you'll be within a 5-minute drive of Basilica of Saint-Nazaire and Pont-Neuf de Carcassonne. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Golf
Pool
Restaurant
Bar/Lounge
Room service
Free parking
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in Carcassonne?
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