Guest reviews
Overall rating
8,2
Excellent
Based on 13 reviews
Cleanliness
8,3
Comfort
8,4
Pick-up/Drop-off
7,8
Value for money
8,1
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveller rating
3
3
0
0
1
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10,0
Pros: Drop off was a piece of cake.
review from
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10,0
Quick, easy, great car, no problems
Pros: Car was clean, service was friendly, it only took moments
Cons: Really expensive for a one-way rental!
review from
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2,0
Ended Up Renting from a Different Company
Cons: Waited almost 2 hours for desk to open. Woman working was not interested in doing anything to help shorten the wait. We went to another company's desk and were helped immediately. We were on the road 45 minutes sooner to begin a 5 hour drive,
review from
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6,4
Return issues
Pros: Check out was fast and extremely courteous!!
Cons: I returned the car an hour and a half early. When I landed several hours later there was a charge on my Amex that I kept the car five hours past the reservation return time. I was already in ft lauderdale by then
review from
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8,0
Pros: The older gentlemen checking us in was great
review from
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9,2
Very courteous staff. Car in excellent condition
Pros: Convenience of pick up was nice with very polite staff. Overall great experience. Great value.
Cons: The car had an overwhelming smell, as if the interior was just scrubbed, which is odd given that the car only had 1100 miles on it. Returning the car not as convenient as pick up...have to drop-off the car to an attendant further from the counter and walk to the counter to complete drop-off. This was necessary even though rental was pre-paid and the rental duration was just as contracted.
review from
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8,0
Little slow to start but ended well.
Pros: Great customer service, good selection of vehicles at a fair price.
Cons: There were problems with using the same card I used to reserve the vehicle for some unknown reason. This caused check in to be a bit longer than what I would have liked.
review from
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