Pros: Drop off was a piece of cake.
Quick, easy, great car, no problems
Pros: Car was clean, service was friendly, it only took moments
Cons: Really expensive for a one-way rental!
Ended Up Renting from a Different Company
Cons: Waited almost 2 hours for desk to open. Woman working was not interested in doing anything to help shorten the wait. We went to another company's desk and were helped immediately. We were on the road 45 minutes sooner to begin a 5 hour drive,
Pros: Check out was fast and extremely courteous!!
Cons: I returned the car an hour and a half early. When I landed several hours later there was a charge on my Amex that I kept the car five hours past the reservation return time. I was already in ft lauderdale by then
Pros: The older gentlemen checking us in was great
Very courteous staff. Car in excellent condition
Pros: Convenience of pick up was nice with very polite staff. Overall great experience. Great value.
Cons: The car had an overwhelming smell, as if the interior was just scrubbed, which is odd given that the car only had 1100 miles on it. Returning the car not as convenient as pick up...have to drop-off the car to an attendant further from the counter and walk to the counter to complete drop-off. This was necessary even though rental was pre-paid and the rental duration was just as contracted.
Little slow to start but ended well.
Pros: Great customer service, good selection of vehicles at a fair price.
Cons: There were problems with using the same card I used to reserve the vehicle for some unknown reason. This caused check in to be a bit longer than what I would have liked.
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No (according to our data)