Car hire at Cleveland Hopkins Intl Airport
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Cheap car hire at Cleveland Hopkins Airport
| Intermediate | R2 402/day |
| Full-size | R2 573/day |
Cleveland Hopkins Intl Airport car rental reviews and directory
Alamo
8,8
Very Good
284 reviewsCleanliness
8.7
Comfort
9.0
Pick-up/Drop-off
8.9
Value for money
8.5
One location in Cleveland Hopkins Intl Airport
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2,0 Poor
Dec 2020
Pros:
NothingCons:
The place could have been open when I got there so I wasn’t stranded at the car rental.10,0 Wonderful
Nov 2020
Pros:
Super easy pick up and dropp off. Did contact free everything.10,0 Wonderful
Oct 2020
Pros:
Very easy drop-off. It was raining and employees were right next to car and had me checked in super-fast.Cons:
Nothing, perfect.10,0 Wonderful
Sep 2020
Cons:
Nothing checkout was really quick9,2 Wonderful
Jul 2020
Pros:
Staff at counter and lot very helpful and courteous. I like Borrowing a friends car.Cons:
Little pricy....but I knew the price when I rented. I had a bereavement type situation and did not have a chance to shop. Honestly.....I just needed a ride to Ravenna and back. Uber would have been a better option.10,0 Wonderful
Jun 2020
Pros:
Very friendly staff. Easy to navigate car rental areaEnterprise Rent-A-Car
8,5
Very Good
134 reviewsCleanliness
8.4
Comfort
8.7
Pick-up/Drop-off
8.4
Value for money
8.4
One location in Cleveland Hopkins Intl Airport
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10,0 Wonderful
May 2021
Pros:
Easy pick up and drop off8,0 Very Good
Jan 2021
Cons:
The car was just a little too small for me10,0 Wonderful
Nov 2020
Pros:
The staff at pick up was great and very efficient.Cons:
The drop off in Erie could have been better. The airport was closed and there was no signage of where to drop the car or the key. We were thankful the airport police officer helped us out.8,8 Very Good
Sep 2020
Pros:
When I went to pick up my reserved rental it wasn't there cause others were late returning theirs... so they did everything they could as quickly as possible to get me a vehicle of the size I needed... and very friendly staff!!!!!Cons:
The 800 number I had said that I couldn't drop off the vehicle a day early cause it was closed. So the next day when I went to drop it off the person there said I could have and showed me the drop box... because of this I had no one to take me back home that day which was an hour drive away and had to start walking in the rain back home... thankfully a nice person gave me a ride even though I was soaking wet from walking8,0 Very Good
Aug 2020
Pros:
Fast. However the luxury SUV they gave me needed oil and filter change according to the message on the dashboard.Cons:
SUV having had a full maintenance complete before rental.8,8 Very Good
Jun 2020
Pros:
Pick-up and drop-off were very quick. Typically I don't like how much time and paperwork there is at pick-up, but it was very quick this time.Cons:
Did not give me the option on what car I would get, I would have liked to pick which one from what they had available.Thrifty
7,5
Good
121 reviewsCleanliness
8.3
Comfort
7.8
Pick-up/Drop-off
7.6
Value for money
7.7
One location in Cleveland Hopkins Intl Airport
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2,0 Poor
May 2021
Pros:
The drop off went fine. When I told the agent that we turned the car into about our horrible experience picking up the car, he deducted $10 off of the remaining fees.Cons:
The pick up was the worst we have ever experienced. From the time that we arrived at the Thrifty counter until we were given the car, it was almost an hour. While we did receive a free upgrade, the wait was totally unacceptable. They gave us a coupon for 15% off of our NEXT Thrifty rental which probably should have just applied to the current rental.8,0 Very Good
Jan 2021
Pros:
Checkout was easy, staff friendlyCons:
The car didn’t drive very well2,0 Poor
Jul 2020
Pros:
NothingCons:
Would not refund me even though I couldn't travel due to Covid-19!2,0 Poor
Jul 2020
Pros:
Picking up from Cleveland Airport was confusingCons:
If my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.6,4 Okay
Jun 2020
Cons:
Too much $$$4,4 Mediocre
May 2020
Pros:
Drop-off easyCons:
Would not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.Dollar
7,3
Good
235 reviewsCleanliness
7.9
Comfort
7.7
Pick-up/Drop-off
7.6
Value for money
7.1
One location in Cleveland Hopkins Intl Airport
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8,0 Very Good
May 2021
Pros:
Staff was friendly.Cons:
Windows were dirty. Shopped online for a good deal and pre-paid on Expedia, but then I had to pay another 160+ for fees that were not mentioned on Expedia. Feel like I got ripped off. When shopping for a good value, it's unfair to be hit with extra unexpected fees.4,0 Mediocre
May 2021
Cons:
I waited an hour for the car. It was the wrong car even though I paid extra for it. I had to switch to a different car due to the cigarette smell and low pressure in the tire. There were extra fees that I did not know about.8,8 Very Good
Nov 2020
Pros:
The vehicle was clean which was important to me.Cons:
When I arrived to dollar rental, they counter was closed. My flight had been delayed due to deicing It took over an hour for the Hertz staff to "reduce" my paperwork dude to my rental being prepaid8,8 Very Good
Oct 2020
Pros:
The staff at both pick up and drop off were very helpful.Cons:
The price was more money than priceline had quoted. On priceline I clicked the option to add my spouse for no charge however when I went to pick up the rental I would have been charged $13 a day on top of the additional expenses. The staff at pick-up was one person, she did a great job but there was quite a backlog. More support for her would have helped the process go quicker.10,0 Wonderful
Feb 2020
Pros:
Pickup and drop off were very easy.Cons:
I cannot provide one instance regarding what could have been better. Everything was great!10,0 Wonderful
Dec 2019
Pros:
First vehicle had a major issue, they got us back on the road quick and hassle free.Budget
7,2
Good
154 reviewsCleanliness
7.6
Comfort
7.9
Pick-up/Drop-off
7.1
Value for money
6.9
One location in Cleveland Hopkins Intl Airport
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8,0 Very Good
Oct 2022
8,0 Very Good
Sep 2022
4,0 Mediocre
Sep 2022
10,0 Wonderful
Jun 2021
Pros:
Staff was great, friendly and helpfulCons:
Nothing, best rental ever6,8 Okay
Nov 2020
Cons:
they charges double3,6 Poor
Oct 2020
Pros:
Drop off was easy.Cons:
Budgets counter was closed and was directed to the Avis counter. Took awhile to get someone to help me , they tried to upsell me to an SUV, guess that is expected, but the worst issue was the car was rank with cigarette smoke. We fabreezed that car every time we entered and exited it. HorribleHertz
10,0
Wonderful
57 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Cleveland Hopkins Intl Airport
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4,4 Mediocre
Jun 2017
Pros:
NothingCons:
That I wasn't provided a spare tire and had to pay for a taxi costing more than Hertz would reimburse plus the cost of AAA to tow the rental car for a simple tire replacement plus getting stranded without a replacement vehicle 17 hours but still charged the FULL rental fees8,0 Very Good
May 2017
Pros:
Car, price, and drop-offCons:
45 minute wait in pick-up line, so total time at pick-up was over an hour.10,0 Wonderful
May 2017
Pros:
quick and efficient.7,2 Good
May 2017
Pros:
Good gas mileageCons:
No plug in accessories worked8,0 Very Good
Apr 2017
Pros:
The car was just what I needed.Cons:
Not being given an option to return the tank full instead of having to pay for a full tank. Wound up using less than one-third of the tank during the 4-day rental.10,0 Wonderful
Apr 2017
Pros:
The attendant at the counter was thorough and helpful. Even provided me with local information.Avis
7,2
Good
51 reviewsCleanliness
6.8
Comfort
7.6
Pick-up/Drop-off
7.0
Value for money
7.2
One location in Cleveland Hopkins Intl Airport
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4,0 Mediocre
Apr 2021
Pros:
Staff was a bit confused on where the car wasCons:
Car should have been cleaner and we waited over 30-40 mins for the car4,0 Mediocre
Feb 2021
Pros:
They gave me a Chevy Traverse. It was in good condition and clean.Cons:
Picking up the car took way to long! It took the guy at least 20 minutes to do the paperwork. He kept calling someone on a radio to see what was available. Then he told me that they were just finishing cleaning it and it would be brought up to the door. I kept going outside and checking. There were a number of cars setting in the lot that would have been fine for me to use. After about 25 minutes, I went back to the desk to find out where the car was. He called someone the radio and told them to bring the car up to the door. After about 15 more minutes, they finally brought the car over.8,0 Very Good
Oct 2019
Cons:
Drop off is very confusing. No one comes to car. You have to find an employee. Car exterior was muddy on the bottom. Interior had napkins and small garbage in the center console.3,6 Poor
Sep 2019
Pros:
Long line to check out the car. No cars ready I the parking lot. Long line at the rental exit. It took longer to get my rental car then it took to fly from St Louis to Cleveland. I rented from Avis ( only because Hertz had no availability) expecting good service. It was horrible.Cons:
See above. Everything could have been better.4,8 Mediocre
Dec 2018
Pros:
Low cost on one way rental. Friendly counter people.Cons:
Car not clean. Smoke permeated the interior. Window smeared. Gas 7/8 full and I did not notice until after leaving. Left quarter panel dented and scraped. Long shuttle ride to car center.9,6 Wonderful
Nov 2018
Cons:
Hard to tell where to park for dropoff - need more/better signs.National
9,2
Wonderful
20 reviewsCleanliness
9.5
Comfort
9.3
Pick-up/Drop-off
9.5
Value for money
8.8
One location in Cleveland Hopkins Intl Airport
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10,0 Wonderful
Jul 2019
Pros:
pick-up & drop off super easy!!! quickest i have completed a pickup for a car rental, no frills or attempts at selling you add-ons.Cons:
Everything was awesome!10,0 Wonderful
Aug 2018
Pros:
I pulled into the return area, and was completely checked out in about a minute. The rental agent briefly walked around the car, checked the gas guage, and I was done. FAST!!Cons:
The car rental return is difficult to find at the airport. It's off-site, and I didn't see any signs for it as I approached the airport. You have to go through the "Departures" area, and then follow signs to an off-site lot that's about another 5-10 minute drive. Be sure you consider this extra time before your departure!8,8 Very Good
Feb 2017
Cons:
I was told drop off was late, but still during business hours. The lights were on at the CLE airport drop off area, and the inside desk was staffed, but no one came out to close out my rental. There was no sign posted advising that this was after hours. After waiting around I finally just dropped the keys in the nightbox. Intuitive, but some posted guidance would have been appreciated.9,2 Wonderful
Dec 2015
Pros:
Clean vehicle. Fast service.Cons:
Everything was fine.Sunnycars
No score available yet
2 locations in Cleveland Hopkins Intl Airport
Eagle Rent A Car
No score available yet
One location in Cleveland Hopkins Intl Airport
Easirent
No score available yet
One location in Cleveland Hopkins Intl Airport
VIPCars Recommendation
No score available yet
One location in Cleveland Hopkins Intl Airport
Car rental locations at Cleveland Hopkins Intl Airport
Good to know
Most popular car type | Mini |
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Top tips for hiring a car at Cleveland Hopkins Airport
- Ohio is a marvellous state to explore, with contrasting experiences, from the rock ‘n’ roll rich cities to the sleepy quiet towns and Amish country. There so much to see, we recommend driving at your own pace for the most enjoyable way to take in the sites. Cleveland Hopkins Intl Airport car hire agents offer a multitude of vehicle choices to accommodate all kinds of travellers.
- The designated area to find a car hire at Cleveland Hopkins Intl Airport is situated outside of the airport grounds. The location address is 19601, Maplewood Ave, Cleveland, Ohio. There is a shuttle service that leaves from the main terminal through a shuttle service door across the way from Baggage Claim Area 7. On dropping off passengers, the shuttle will drop you off at door No. 4, making the Departure desks closer to your drop off. The shuttle runs at 5-7min interludes. It is functional every day of the week, 24h a day.
- If you need some assistance for any reason regarding your car hire at Cleveland Hopkins Intl Airport, head towards the Baggage Claim level and look out for the telephone centre. All contact details for the rental agencies can be located there and are a phone call away.
- The legal driving age in Cleveland, Ohio, is 16 years old. So be sure to take along your ID when confirming your car hire at Cleveland Hopkins Intl. All agencies will inform you of the law in Ohio being that anyone sitting in the front seat of the car must wear a seat belt and that if the driver is younger than 18 years old, all passengers in the front and back are required to wear a seat belt, not adhering to this rule could result in serious fines or being arrested.
- Book your car hire at Cleveland Hopkins Airport at least 1 day before your trip in order to get a below-average price