Car hire at Akron/Canton Airport

Car hire at Akron/Canton Airport

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Akron, OH, United States - Akron/Canton
Jun 1 — Jun 8
Same drop-off
Akron, OH, United States - Akron/Canton
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:

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Akron/Canton Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
9 Excellent (92 reviews)
1 location in Akron/Canton Airport
Alamo
Locations in Akron/Canton Airport
  • 9.2
  • 9
  • 8.9
  • 9.1
  • 8.8
Recent reviews
10.0 ExcellentSep 19 2021
Friendly, straight forward with all the information I needed for the rental, quick and easy. Would recommend Alamo.
6.4 GoodNov 1 2020
Vehicle was cleaned, No wait.Have the vehicle full of gas, let people know there’s a 300 hold fee on top of your rental fee that will be held on your credit card. Went booking on kayak, provide additional insurance information if selected.
10.0 ExcellentJun 3 2020
When I arrived for pick-up, there was a little delay, which is understandable considering there was only one cleaner doing all the cars due to the outbreak. The staff communicated with me throughout the wait to assure me they didn’t forget about me. Afterwards, they gave me a free upgrade to a JAGUAR!!! Will definitely go back to Alamo @ CAK.Hire more staff (if it’s possible in today’s climate)
9.6 ExcellentDec 24 2019
Car was ready when I arrived... was in and out quickly. Check out was a breeze.Cheaper rates?
8.4 ExcellentMay 30 2019
QuickDon’t try to up sell anything! I’m just renting a car.
8.4 ExcellentMar 16 2019
I purchased the third party insurance for the car, and Alamo advised me that it is worthless. That policy doesn’t cover the car, and they would have to go through my car insurance if something happened. If I had just paid Alamo directly, it would have been covered bumper to bumper . Scam.
6.8 GoodJan 13 2019
Car continuously stalled when I tried to get a new one they said I had to go to a dealer and that they were closed on Saturdays So I could not get it delivered to me
10.0 ExcellentNov 27 2018
Both the pick up and drop up were professional, knowledgeable and friendlyNa
10.0 ExcellentFeb 22 2018
Everything was greatNothing
10.0 ExcellentFeb 20 2018
Knowable and friendly service!
Rated no. 2
Enterprise
8.9 Excellent (30 reviews)
1 location in Akron/Canton Airport
Enterprise
Locations in Akron/Canton Airport
  • 8.8
  • 9
  • 9.1
  • 8.7
  • 8.9
Recent reviews
7.9 GoodJul 25 2021
It was a nice rental van. Everything was fine except that I returned it on Saturday at 4:00 pm but because there was no one at the desk, I was charged for a full extra day. Thanks, Mark Rhinehart.
7.6 GoodAug 31 2020
steven tried hard but they needed more help.Faster, needed
10.0 ExcellentJul 20 2020
Everything went smoothlyNo issues at all
2.0 MediocreNov 25 2019
We attempted to pick up the rental at the airport. Employee at the counter was extremely rude. We weren’t able to rent the car due to a policy for adding an additional driver, but the way we were treated was unacceptable.
10.0 ExcellentApr 1 2019
Staff was friendly for both pick up and drop off.
7.6 GoodFeb 18 2019
When I arrived to pick up my car the Enterprise desk was closed and I had to go to the National desk to pick up my car. If there wasn’t other people around I would not have known that this is what I should do.
8.0 ExcellentNov 5 2018
They were not super outgoing, but still got the job done.
10.0 ExcellentApr 26 2018
Quick, Convenient, Courteous DropoffTagline says it all.Nothing - all good!
8.4 ExcellentApr 16 2018
The drop off was in the back of the parking lot. During my drop off, it was pouring rain. I had to run through the parking lot with my bags in the pouring rain. Airport needs to come up with a better drop plan. Flying all day soaking wet is miserable.
10.0 ExcellentApr 10 2018
Easy ReturnService desk is fast and efficient; parking lot attendants are excellent as well.Navigating the airport was a bit tricky, even though it's very small.
Rated no. 3
Hertz
7.8 Good (51 reviews)
1 location in Akron/Canton Airport
Hertz
Locations in Akron/Canton Airport
  • 8.5
  • 8.1
  • 7.6
  • 7.8
  • 7.5
Recent reviews
4.0 OkayJan 1 2022
Drop-off and pickup in Parkersburg, WV and Canton, OH were both quick and easy; neither Chicago (O'Hare and West Loop) experience was positive: slow and unfriendly at O'Hare, and unexpectedly closed office with confusing drop-off at West Loop.
10.0 ExcellentOct 18 2021
The cleanliness of the vehicle the customer service of the rental agent was professional and friendly
10.0 ExcellentSep 9 2021
Would have liked a larger car but this Ford mini drove surprisingly well and got outstanding gas mileage - about 40 mpg.
10.0 ExcellentJun 28 2021
Yes.everything was perfect...my first time renting went perfectly!Nothing...they were great!
10.0 ExcellentJan 11 2021
Great price, staff was niceLimited hours and not open on Saturdays
6.0 GoodSep 29 2020
Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.
2.0 MediocreAug 31 2020
The location was CLOSED for the entire day I booked for pickup. I couldn't pick up my car!!! I had to rebook with Avis.Getting a car I guess
10.0 ExcellentApr 24 2018
Very convenient.
6.8 GoodMar 21 2018
Nice care. Terrible servicesThe convineince of the rental place being right by the baggage claim and the ease of dropping off the rental.The customer service was horrible, and I got a better deal by going on kayak.com right in front of the counter and booking a car through them. Then, I was told the insurance I purchased through kayak “didn’t work”. No other explanation. Then I was charged 200 dollars extra that I was told I would get back after I returned the car. I have never seen this, and why is a credit check needed to rent a car?
2.0 MediocreFeb 12 2018
You didnt tell usYou never told us that we had to have a Credit Card to rent the car, we don't have credit cards now we lost all that money for nothing we could not use the car, thanks for nothing kayak
Rated no. 4
Budget
7 Good (46 reviews)
1 location in Akron/Canton Airport
Budget
Locations in Akron/Canton Airport
  • 6.9
  • 7.3
  • 6.9
  • 6.8
  • 6.7
Recent reviews
6.0 GoodMay 23 2022
The car smelled like urine
2.0 MediocreMar 29 2022
The agent at pick up was very nice and helpful. The agent at drop off was rude and condescending. I had forgotten to fill up the car with gas even though I had only driven 35 miles. I have a lot going on and my car engine had blown which is why I needed the car for the day. I had come straight from work and was just exhausted. I asked if I could leave and go get gas because it wouldn’t have been more than 5-6 dollars and I was charged 17 dollars. Even if the policy is to not take the car back out. She didn’t have to treat me so terribly. Very disappointed.
8.0 ExcellentFeb 23 2022
Car smelled like smoke. Very little water in windshield washer
10.0 ExcellentNov 2 2021
1. Pickup and dropoff were super efficient right at baggage claim. 2. Car was clean, drove well, and got good mileage.
10.0 ExcellentOct 10 2021
The representative was friendly and efficient. Due in part to COVID, service hours were limited and prices were much higher.
1.9 HorribleSep 19 2021
I got there to pick up the car and they said they didn’t have one for me. I had to Uber
10.0 ExcellentAug 13 2021
Everything about the pick up and the car itself was just fine. They made things very easy. The only tiny hitch was in returning the car we were not sure where to park and nobody is in the parking lot to direct you or greet you. Certainly not a dealbreaker, just cause a few moments confusion.
6.0 GoodMay 4 2021
Would of been better if the car type rented was there
10.0 ExcellentJan 1 2020
Staff was excellent.Car had a bit of a smoky smell.
5.6 OkayOct 7 2019
The car was filthy. I had to clean the car before we could leave on our trip.
Rated no. 5
National
9.3 Excellent (4 reviews)
1 location in Akron/Canton Airport
National
Locations in Akron/Canton Airport
  • 8.5
  • 9.5
  • 9.5
  • 9.5
  • 9.5
Recent reviews
8.0 ExcellentAug 21 2016
I switched yo sister company enterprise because easier drop offf
9.2 ExcellentJun 26 2016
Extremely quick service. Loved it!!
10.0 ExcellentApr 18 2016
Car RentalPrice was right, choice of car, car was new, in and out, easy drop-off.Nothing
Rated no. 6
Avis
8.2 Excellent (15 reviews)
1 location in Akron/Canton Airport
Avis
Locations in Akron/Canton Airport
  • 8.3
  • 8.2
  • 8.3
  • 7.9
  • 7.9
Recent reviews
10.0 ExcellentMay 11 2022
Good service
5.9 OkaySep 25 2021
The girl at the counter was great, There were no cars available for our reservation or for the guy before us,
10.0 ExcellentSep 5 2019
Drop off was a piece of cake.
10.0 ExcellentApr 12 2018
Quick, easy, great car, no problemsCar was clean, service was friendly, it only took momentsReally expensive for a one-way rental!
2.0 MediocreSep 18 2017
Ended Up Renting from a Different CompanyWaited almost 2 hours for desk to open. Woman working was not interested in doing anything to help shorten the wait. We went to another company's desk and were helped immediately. We were on the road 45 minutes sooner to begin a 5 hour drive,
6.4 GoodJun 12 2017
Return issuesCheck out was fast and extremely courteous!!I returned the car an hour and a half early. When I landed several hours later there was a charge on my Amex that I kept the car five hours past the reservation return time. I was already in ft lauderdale by then
8.0 ExcellentMay 25 2017
The older gentlemen checking us in was great
9.2 ExcellentMay 1 2017
Very courteous staff. Car in excellent conditionConvenience of pick up was nice with very polite staff. Overall great experience. Great value.The car had an overwhelming smell, as if the interior was just scrubbed, which is odd given that the car only had 1100 miles on it. Returning the car not as convenient as pick up...have to drop-off the car to an attendant further from the counter and walk to the counter to complete drop-off. This was necessary even though rental was pre-paid and the rental duration was just as contracted.
8.0 ExcellentJul 11 2016
Little slow to start but ended well.Great customer service, good selection of vehicles at a fair price.There were problems with using the same card I used to reserve the vehicle for some unknown reason. This caused check in to be a bit longer than what I would have liked.
Rated no. 7
Thrifty
8.2 Excellent (19 reviews)
1 location in Akron/Canton Airport
Thrifty
Locations in Akron/Canton Airport
  • 8.4
  • 8.2
  • 8.5
  • 8.3
  • 7.8
Recent reviews
9.2 ExcellentOct 10 2020
Everything was great; especially loved being able to rent a GPS system.Costs could be lower: $180 for a one-day, one-way rental is ridiculous.
2.4 MediocreJun 24 2020
Staff could have noticed me of $100 car was fee. I would have washed it my self for that ammount
10.0 ExcellentJan 23 2020
Everything was super easy and the staff were very friendly!I don't think Thrifty could have done anything better other than let me know that there were no gas stations near the airport. It's not their fault that there aren't any nearby but it wasn't something I thought of because normally there are gas stations near the airports I fly in and out of. It was too close to my flight time for me to drive the extra 12 minutes back out of the airport to find a gas station, fill up, and then drive 12 minutes back. Again, I should have thought of it before, but if they would have informed me ahead of time it would have been less of an annoyance.
6.8 GoodNov 29 2019
The car was dinged up a lot. I had to take photos at 11 pm in a storm to make sure I wasn’t held accountable. Very expensive for a subcompact.
9.6 ExcellentApr 20 2019
They were excellent and when my flight got cancelled held my carLower rates
2.0 MediocreApr 10 2019
Drop off charged $40. for a small chip on window that looked like a spec of dust and the check in man scraped out what appeared to me was a previous patch. So I got charged for someone else's chip and the check out man was real discourteous. Will never rent through Thirfty again and will tell all-
10.0 ExcellentFeb 25 2019
It was very easy.Weather.
10.0 ExcellentAug 21 2018
very nice serviceodd pick up area to get picked up when dropping off car.
4.0 OkayFeb 7 2018
Agent MisinformedSeemed friendly and willing to accomodateHe inputed information just to get the right price which turned out to be wrong--I ended up being charged for an extra day when I returned even when my original reservation had included that extra day.
8.4 ExcellentSep 17 2017
Did not like to have to have a credit card. I only use debit cards.
Rated no. 8
Dollar
7.8 Good (28 reviews)
1 location in Akron/Canton Airport
Dollar
Locations in Akron/Canton Airport
  • 7.9
  • 7.7
  • 7.5
  • 7.7
  • 8.1
Recent reviews
10.0 ExcellentMay 11 2021
Convenient and close to homeWas told the car only had AM-FM radio, so I upgraded to Sirius XM . Found out it had a CD player , and I would not have needed the upgrade. Money wasted
2.0 MediocreFeb 1 2021
Got charges applied that should not have been charged so got to fight for that.
2.0 MediocreDec 1 2020
The staff, Toni, could not have been better. She was approved to stay about an hour and a half after they closed to to be sure that we received our car as Dollar closed at 5pm and our plane didn't land until 6:15pm. Worse, I rented a separate car for my wife, Kayak withdrew the $155.00 rental fee, and I never received a confirmation or rental information for her car that I knew of. I called Dollar and they couldn't find the reservation either so I was out $155.00 (and actually more because it cost me more to rent a new car then the original. Really irritating. I've had they issue in the past as well but it was such a hassle to try and get reimbursement that I gave it up. Again, Toni at Dollar deserves accolades beyond imagination. She is a lovely person dedicated to customer service. Thank you Toni.Frustrating I was charged the $155.00 without a car. Sadly, most car rental services that are discount companies like Dollar perform the same way. Similar with Alamo. Avis was great but then you pay more. In the end, it may be worth it.
10.0 ExcellentApr 23 2018
Easy least!The girls at the counter were so nice and so helpful. Nice vehicle as well!!!We rented a soul not enough trunk space but that was my fault! I chose the soul and I had other cars to pick from! It drove really nice though!
10.0 ExcellentSep 25 2017
The short time it took to complete the paperwork, the great fuel prepay option
10.0 ExcellentAug 5 2017
lightning fast pickup process, no nonsense & no pushy sales reps!
8.0 ExcellentJul 3 2017
PriceLocation to pick the car
4.4 OkayFeb 5 2017
Worst service EVERDaily was was a good value after finding coupon on line in addition to kayak rate. The walk up rate was doubled.The service was horrible. No attempt to accommodate when I called in and got and off shore agent who had no idea what customer service means. I was able to get a part of my issue resolved once reaching an agent at the airport of origin for the rental.
2.0 MediocreSep 21 2016
nothingdollar rental addes a 300 dollar deposit to the initial rental cost
7.6 GoodSep 10 2016
Ended up with a decent car that was nice it was clean the people were friendlyOnline I just signed up for the special value and the icon picture showed a Chrysler 200 a five passenger car but when I got to pick up my rental car it was a Chevrolet Spark which is not a midsize five passenger car. I'm 6'5" tall and a Chevrolet Spark is not nearly large Enough for me. I ended up having to upgrade to a Hyundai Sonata which of course costing me extra money
Easirent
1 location in Akron/Canton Airport
Easirent
Locations in Akron/Canton Airport
Recent reviews
Sunnycars
1 location in Akron/Canton Airport
Sunnycars
Locations in Akron/Canton Airport
Recent reviews
285 travellers who hired a car in Akron/Canton Airport gave the car agency they used an average rating of 8,2

Car rental locations at Akron/Canton Airport

Good to know

Most popular car type

Mini

Top tips for hiring a car at Akron/Canton Airport

  • While Akron/Canton Airport provides arriving travelers with both public and private transportation options to both Akron and Canton, rental cars are the best alternatives, especially for those looking to explore all the sites in both cities conveniently. Since the public buses either go to Akron or Canton, driving yourself will give you the flexibility to travel to both cities. Taxis are convenient but are relatively less economical options for those who want to explore multiple destinations in and around each city. After a long flight, you also get to travel directly to your destination without having to worry about connecting with other transportation means and bulky luggage.
  • On average, it takes less than 10min for travelers to get their rental car, although this may vary depending on the arrival time. Fortunately, travelers do not need to travel far to get to the rental counters since they are all situated within the terminal. Travelers will be able to spot the counters from the baggage claim carousel. You also do not need to worry about bringing the car back later than the agreed-upon time since some rental agencies allow after-hours returns.
  • Ensure you make a mental note of the exact pick-up location of whichever car rental at Akron/Canton Airport you rent since the return location is in the same area. To make finding the return area less challenging, the airport has marked signs overhead leading to the return lot location from the entrance to the airport. Those returning vehicles after office hours should leave the keys and the rental contract at the rental desk, where they will find a dropbox.
  • An ideal time to pick up a car rental at Akron/Canton Airport is during off-peak hours at around noon. Travelers are more likely to have a wide variety of vehicles during this time since passenger traffic is less. It will also take a relatively shorter time to pick up a pre-booked car at mid-day than the morning or evening hours. Travelers can save on pick-up time by booking a rental before arriving at the bustling airport. You are likely to get stuck in slow-moving traffic if you bring back a rental anywhere between 3 pm and 6 pm when the roads leading to the airport, especially Interstate 77, are congested.
  • Book your car hire at Akron/Canton Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Akron/Canton Airport