2.0
They refused our reservation-ONCE WE WERE THERE- stating they ONLY rent to people who were on a flight Absolutely ridiculous. Set us behind almost three hours behind schedule. Not accepting my reservation is one thing, telling me when I’m standing there is another.Reviewed Jul 3 2023
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8.0
I waited in line for almost an hour to pick up a car I had reserved days before. The attendant was very professional and personable and was working as fast as he could, but you need more than one person manning the counter! I felt bad for him. For that reason alone, I'd go with Hertz next time out of the CAK airport because there was no one in that line. The car was otherwise in perfect condition and the Clorox wipes were a very nice touch. But hire more people!Reviewed Dec 29 2022
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10.0
The people at the CAK airport were absolutely amazing. Will come back because of them!Reviewed Dec 5 2022
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4.0
Car came with issues. I couldn’t use the car because of it. And I emailed them but they didn’t respond to me.Reviewed Jul 16 2022
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8.0
Nice clean car. They are all just way too expensive. I’ll be flying less which means I’ll be driving now and renting more cars but not at these prices. You will soon be pricing yourselves right out of business.Reviewed Jun 25 2022
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10.0
Friendly, straight forward with all the information I needed for the rental, quick and easy. Would recommend Alamo.Reviewed Sep 19 2021
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6.4
Pros:Vehicle was cleaned, No wait.Cons:Have the vehicle full of gas, let people know there’s a 300 hold fee on top of your rental fee that will be held on your credit card. Went booking on kayak, provide additional insurance information if selected.Reviewed Nov 1 2020
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10.0
Pros:When I arrived for pick-up, there was a little delay, which is understandable considering there was only one cleaner doing all the cars due to the outbreak. The staff communicated with me throughout the wait to assure me they didn’t forget about me. Afterwards, they gave me a free upgrade to a JAGUAR!!! Will definitely go back to Alamo @ CAK.Cons:Hire more staff (if it’s possible in today’s climate)Reviewed Jun 3 2020
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9.6
Pros:Car was ready when I arrived... was in and out quickly. Check out was a breeze.Cons:Cheaper rates?Reviewed Dec 24 2019
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8.4
Pros:QuickCons:Don’t try to up sell anything! I’m just renting a car.Reviewed May 30 2019
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8.4
Cons:I purchased the third party insurance for the car, and Alamo advised me that it is worthless. That policy doesn’t cover the car, and they would have to go through my car insurance if something happened. If I had just paid Alamo directly, it would have been covered bumper to bumper . Scam.Reviewed Mar 16 2019
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6.8
Cons:Car continuously stalled when I tried to get a new one they said I had to go to a dealer and that they were closed on Saturdays So I could not get it delivered to meReviewed Jan 13 2019
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