Guest reviews
Overall rating
7,6
Good
Based on 2 281 reviews
Cleanliness
8,2
Comfort
8,3
Pickup/dropoff
8,2
Value for money
8,0
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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10,0
Pros: Great facility.
Cons: Nothing.
review from
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2,0
Cons: When I booked I put in arrival at San Diego airport and you booked me out of Carlsbad which is an hour away from the airport! Avis was good enough to find a car for me but it was over $100 more than my booking price!!! That is why I booked online and ahead of time to get a decent rate.
review from
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4,8
Cons: Main issue was that the price rose 200% when I went to pick up the car. Instead of about $250 the rental cost closer to $500. Very disappointed with the outrageous charges for changing pick up location. I expected a small variation but the resulting fees were astronomical.
review from
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6,4
Service Stunk
Pros: Hybrid comfy car. Clean on the inside. Accurate pricing upon drop off. Easy drop off and courteous
Cons: It may be Kayak but they were closing at my reservation time so I had to rush, not did they want to give me the time of Day about upgrading or explaining where to get my car. It was obvious that they wanted to leave (it was Christmas Eve, but I was not told their closing time). They said I could upgrade at any location, which wasn’t true. No one would without charging me $1k+ on my total rental and restarting a new contract. The rental car also had writing in the window like it was just picked up from being impounded. That was kinda janky
review from
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10,0
Pros: Quick
review from
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9,2
Cleaner is better
Pros: Overall all good.
Cons: Car could have been cleaner / Glass very poorly cleaned. Is important for safety.
review from
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9,2
Cons: Unfortunately, I booked during spring break week and so the prices ($90/day for a Toyota Corolla) were higher than I had budgeted to pay.
review from
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2,0
Wrong airport
Pros: I did not like anything because this website is very tricky and searches nearby while still saying your initial search area- misleading
Cons: Was searching San Diego and was brought to carlsband instead.. couldn't get there and had to pay walk in fees at different rental place
review from
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9,2
No hassle rental
Pros: Staff was courteous and accommodating Easy locations to pick up and drop off.
review from
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10,0
Great selection of Vehicles and very fast processing
Pros: fast process , great selections of vehicles
Cons: nothing
review from
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10,0
Pros: Excellent value for money.
Cons: nothing
review from
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8,0
Pros: I got an upgrade because a small car was not available. I paid exactly the amount that was estimated in the Kayak site. However, it was more than $100.
Cons: I spent more for gas because I got an SUV instead of a compact car.
review from
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10,0
Pros: Great facility.
Cons: Nothing.
review from
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10,0
Pros: Quick
review from
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9,2
Cleaner is better
Pros: Overall all good.
Cons: Car could have been cleaner / Glass very poorly cleaned. Is important for safety.
review from
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9,2
Cons: Unfortunately, I booked during spring break week and so the prices ($90/day for a Toyota Corolla) were higher than I had budgeted to pay.
review from
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9,2
No hassle rental
Pros: Staff was courteous and accommodating Easy locations to pick up and drop off.
review from
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10,0
Great selection of Vehicles and very fast processing
Pros: fast process , great selections of vehicles
Cons: nothing
review from
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10,0
Pros: Excellent value for money.
Cons: nothing
review from
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2,0
Cons: When I booked I put in arrival at San Diego airport and you booked me out of Carlsbad which is an hour away from the airport! Avis was good enough to find a car for me but it was over $100 more than my booking price!!! That is why I booked online and ahead of time to get a decent rate.
review from
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4,8
Cons: Main issue was that the price rose 200% when I went to pick up the car. Instead of about $250 the rental cost closer to $500. Very disappointed with the outrageous charges for changing pick up location. I expected a small variation but the resulting fees were astronomical.
review from
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6,4
Service Stunk
Pros: Hybrid comfy car. Clean on the inside. Accurate pricing upon drop off. Easy drop off and courteous
Cons: It may be Kayak but they were closing at my reservation time so I had to rush, not did they want to give me the time of Day about upgrading or explaining where to get my car. It was obvious that they wanted to leave (it was Christmas Eve, but I was not told their closing time). They said I could upgrade at any location, which wasn’t true. No one would without charging me $1k+ on my total rental and restarting a new contract. The rental car also had writing in the window like it was just picked up from being impounded. That was kinda janky
review from
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2,0
Wrong airport
Pros: I did not like anything because this website is very tricky and searches nearby while still saying your initial search area- misleading
Cons: Was searching San Diego and was brought to carlsband instead.. couldn't get there and had to pay walk in fees at different rental place
review from
Other suppliers in Carlsbad scored
Where can I find Avis hire cars in Carlsbad?
2198 Palomar Airport Road, Avis car hire
Address
2198 Palomar Airport RoadPhone
+1 760 931 1393FAQs about hiring a car from Avis in Carlsbad
How many car hire locations does Avis have in Carlsbad?
Avis has 1 car hire location in Carlsbad. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Avis offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes