2.0
So many things went wrong with pickup. Including the employee leaving before we even saw the car. Locked the door. Gone. So we were stuck with a “luxury upgrade” with one bald tire and stinking of smoke. After the automated customer service loophole I contacted another Avis location who called the owner to meet us.Reviewed Oct 13 2022
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8.0
Pros:The staff was friendly and efficentCons:The car had a horrible smoke odor that permeated all of my luggage.Reviewed Apr 27 2021
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10.0
Pros:Easy pick up and drop off with free parking patrolled by security on siteReviewed Oct 19 2020
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10.0
Pros:Great facility.Cons:Nothing.Reviewed Aug 20 2019
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2.0
Cons:When I booked I put in arrival at San Diego airport and you booked me out of Carlsbad which is an hour away from the airport! Avis was good enough to find a car for me but it was over $100 more than my booking price!!! That is why I booked online and ahead of time to get a decent rate.Reviewed Jul 29 2019
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4.8
Cons:Main issue was that the price rose 200% when I went to pick up the car. Instead of about $250 the rental cost closer to $500. Very disappointed with the outrageous charges for changing pick up location. I expected a small variation but the resulting fees were astronomical.Reviewed Jun 28 2019
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6.4
Service StunkPros:Hybrid comfy car. Clean on the inside. Accurate pricing upon drop off. Easy drop off and courteousCons:It may be Kayak but they were closing at my reservation time so I had to rush, not did they want to give me the time of Day about upgrading or explaining where to get my car. It was obvious that they wanted to leave (it was Christmas Eve, but I was not told their closing time). They said I could upgrade at any location, which wasn’t true. No one would without charging me $1k+ on my total rental and restarting a new contract. The rental car also had writing in the window like it was just picked up from being impounded. That was kinda jankyReviewed Jan 10 2019
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10.0
Pros:QuickReviewed Dec 10 2018
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9.2
Cleaner is betterPros:Overall all good.Cons:Car could have been cleaner / Glass very poorly cleaned. Is important for safety.Reviewed Jun 28 2018
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2.0
Not worth the “savings”Cons:The customer services were very poor. Having a reservation in hand I was ready to go. I showed up and no vehicles were available. Apparently no ono could get a thing done. Kayak sent me to Avis and Avis sent me to Kayak. After some time they wanted me to drive over hour away to pick up a vehicle. Ended up having to use a different company. Never againReviewed Jun 9 2018
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9.2
Cons:Unfortunately, I booked during spring break week and so the prices ($90/day for a Toyota Corolla) were higher than I had budgeted to pay.Reviewed Apr 1 2018
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7.6
Pros:One of the few I could find for a short rental periodCons:Couldn't get a late pick up timeReviewed Feb 28 2018
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