Carlsbad Car Hire

Cons: was not told that pre -paid gas purchase for for a empty tank. remote Key did not work. alarm went off every time I unlocked the car which I had to lock and unlock with the key. Sad!

No Shuttle to Carlsbad

Pros: Nothing.

Cons: There was no Shuttle to Carsbad to pick up the car as indicated online. When I called, no one seemed to care. I had to scramble and find another rental at three times the price.

Cons: I requested a car for San Diego. But instead a car in Coronado was reserved. Coronado is an hour outside of San Diego. It would be like asking for a car for the Portland Airport but one being reserved in Salem. I am trying to get my money back since this was totally not what I requested. Based on what I heard while at hertz I was not the only one with this issue. Horrible experience.

Cons: The rep helping me initially brought me a car that smelled horribly like a wet dog. I brought it to his attention, and he actually said “i don’t smell it”. Quite absurd as the stench was overpowering. He clearly was ‘testing’ to see if he could rent it without shampooing the smell out. I requested a different car and he accommodated me.

Cons: they tell you one thing and then do another. they screwed me for another $100 bc one employee told me I could drop car off at 10pm when really they were closed and dont have a drop off person. either way im never using hertz again. the people they had working for them in the office in escondido are very unintelligent and made something that should have been easy very difficult.