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Commercial |
Pick-up truck |
9,6
Excellent
54 reviewsCleanliness
9.6
Comfort
9.6
Pick-up/Drop-off
9.2
Value for money
9.2
2 locations in Carlsbad
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Reviews
10,0 Excellent
Apr 2021
Pros:
Sebastian was knowledgeable, polite and helpful. The pick-up location was convenient.Cons:
additional clerks8,0 Excellent
Mar 2021
Pros:
Pick up took an hour at off airport location. Drop off at Reno Airport was just fine.Cons:
Pick up -- especially because we had gone to location and confirmed the pickup for Monday morning early. Only one staff person for 4 customers.10,0 Excellent
Dec 2020
Cons:
Turn signal was not functioning2,0 Mediocre
Mar 2020
Pros:
If I would have been able to go.Cons:
refund on my money. I wasn’t able to go due to the coronavirus. I called and the dude said I wasn’t able to get my money back. Kinda bs9,2 Excellent
Feb 2020
Pros:
The staff was friendly but not very helpful.Cons:
I had to make a damage claim and the staff didn't seem to be prepared to handle the process properly.4,4 Okay
Nov 2019
Pros:
The staf was nice..Cons:
Well... I make resevetion on line when a went to pick the car they said theyNo have A car to give if i can wait hour i will call you..they never call me back .... I need to get uber for my destination 3 times is very sad... To go true that..make sure call before go to pick car...8,2
Excellent
30 reviewsCleanliness
9.3
Comfort
8.6
Pick-up/Drop-off
7.9
Value for money
7.9
3 locations in Carlsbad
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10,0 Excellent
Jan 2021
Cons:
Everything was good6,8 Good
Sep 2020
Pros:
Car was very fun!Cons:
The price for insurance was not clear and I overpaid for this.10,0 Excellent
Dec 2019
Pros:
Staff friendly and courteous. Excellent car and rates.Cons:
Nothing10,0 Excellent
Oct 2019
Pros:
Staff was very friendly and informativeCons:
I wish they had a car for use on the lot but they did drive us to the next location to pick up our car there.10,0 Excellent
Sep 2019
Pros:
Brand new vehicle and a very professional, courteous staff.Cons:
Everything was fine10,0 Excellent
Mar 2019
Pros:
Brandon at this location was 100% committed in making customers like myself happy. I had a small issue with the windshield wiper blade and fluid and he went above and beyond to correct this issue. People like Brandon should be recognized for their efforts.5,9
Okay
72 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
5.4
Value for money
5.7
2 locations in Carlsbad
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8,0 Excellent
Apr 2021
Pros:
The staff was friendly and efficentCons:
The car had a horrible smoke odor that permeated all of my luggage.10,0 Excellent
Oct 2020
Pros:
Easy pick up and drop off with free parking patrolled by security on site10,0 Excellent
Aug 2019
Pros:
Great facility.Cons:
Nothing.2,0 Mediocre
Jul 2019
Cons:
When I booked I put in arrival at San Diego airport and you booked me out of Carlsbad which is an hour away from the airport! Avis was good enough to find a car for me but it was over $100 more than my booking price!!! That is why I booked online and ahead of time to get a decent rate.4,8 Okay
Jun 2019
Cons:
Main issue was that the price rose 200% when I went to pick up the car. Instead of about $250 the rental cost closer to $500. Very disappointed with the outrageous charges for changing pick up location. I expected a small variation but the resulting fees were astronomical.6,4 Good
Jan 2019
Pros:
Hybrid comfy car. Clean on the inside. Accurate pricing upon drop off. Easy drop off and courteousCons:
It may be Kayak but they were closing at my reservation time so I had to rush, not did they want to give me the time of Day about upgrading or explaining where to get my car. It was obvious that they wanted to leave (it was Christmas Eve, but I was not told their closing time). They said I could upgrade at any location, which wasn’t true. No one would without charging me $1k+ on my total rental and restarting a new contract. The rental car also had writing in the window like it was just picked up from being impounded. That was kinda janky5,9
Okay
54 reviewsCleanliness
6.9
Comfort
7.2
Pick-up/Drop-off
6.3
Value for money
6.3
2 locations in Carlsbad
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2,0 Mediocre
May 2021
Cons:
Rathe was $134 and was changed $3568,0 Excellent
Apr 2021
Pros:
COUNTER GUY WAS FRIENDLY, DROP OFF SUPER EASY AND QUICKCons:
ON PICK UP COUNTER GUY WAS VERY BUSY, COULD HAVE USED SECOND PERSON6,0 Good
Apr 2021
Pros:
They upgraded my car.Cons:
The car smelled like cigarettes.10,0 Excellent
Nov 2019
Pros:
After trying several rental car companies directly without success, Kayak was able to get me several options for my trip. It seems that rental car companies are not overly excited to rent cars for one way, day trips. I needed to travel 200 miles, one way, to pick up my new car. Kayak was able to find cheap rentals with major companies that I just couldn't get directly. Thanks Kayak!Cons:
You should have been there earlier! Oh, wait, no that was my fault. Next time I know where I will check first.10,0 Excellent
Oct 2019
Pros:
Quick easy drop off2,0 Mediocre
Apr 2018
Pros:
They did listen.Cons:
You would think that after all the hassle, I asked for a discount or to please find us something and honor the price I agreed to pay - no discount on the current issue, no discount on a future rental, etc., etc. They obviously don't need or want our business.EZ Van
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Carlsbad
Zeeba Rent-A-Van
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Carlsbad
Most popular car type | Economy |
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