Carlsbad Car Hire

Cons: Never again!!!! Fooled me at The Carlsbad rental Station. Put some extra insurance on the receipt so it Looks like the Same Price with the different San Diego Airport drop off I had on my kayak reservation. At San Diego i was billed the Different drop off on top. Never again Enterprise

Cons: a bit difficult to find the office, but everything worked out ok. nice to be offered a free upgrade. easy to work with. these folks.

Cons: Check in Friday night- at first the enterprise employee tried to put me in a mazda miata or an suv. That wasn't what I reserved. Fortunately they had a Nissan Altima which did work but I had to ask for it. And returning the keys on Tuesday morning the employee was late only by 6 minutes but still la

Cons: We picked the car up on Monday 9 November, it was a rainy day. The rental associate was very kind, funny, and accommodating. I've rented dozens of cars in my 30 years in the military and very familiar with the up sale efforts at the rental counter. I made it clear I did not want an upgrade car, insurance, or any other added expense. The rental associate acknowledged my position and assured me the rental amount for the week...$139.00 including tax and fees I believe....would be honored. Rachelle Trussell wanted to pay for the rental car for me as a kind gesture and her debit card was used. Billing was a nightmare!! Her card was put on hold for a total of $600!!! and it was VERY difficult to get it released. It reguired several phone calls between Hertz (requiring a Superviser's attention) , the bank, myself and Rachelle. Finally the excess money was released! The hold of over $400 for over a week put a financial strain on an already stressful and emotional situation.

Cons: When I booked the car I was only given the pickup time choice of noon even though I wouldn't pick it up then. When I went to pick up the car the location closed at 1 pm on a Saturday... Ruined a trip for me.

Cons: Location, customer service person Jade, clean car

Cons: The Toyota Yaris is not what I had ordered, very low end with no interior mirror adj, no key fob, no speed control, and no center armrest or console. Front fender had been taped up, rear fenders came apart from both ends from main body of vehicle, creating a possible disastrous situation if fenders blew off onto rodeway Hertz rented me a vehicle not roadworthy, and could have caused major hey accident.

Cons: Customer service was clunky

Cons: Easy to find location and quick service.always meets your demand...

Cons: Nothing to do with the agency but the car was a bit too used; as the seat was not that comfortable, the ambient noise was louder than a similar vehicle rented a week prior; and the driver seat had a coffee stain, that I had to ask be included in the contract.

Cons: nothing

Cons: Slow leak in the tire caused me to pull over continually to fill it up. Super annoying.

Cons: I spent more for gas because I got an SUV instead of a compact car.

Cons: nothing

Cons: Was searching San Diego and was brought to carlsband instead.. couldn't get there and had to pay walk in fees at different rental place

Cons: Unfortunately, I booked during spring break week and so the prices ($90/day for a Toyota Corolla) were higher than I had budgeted to pay.

Cons: Car could have been cleaner / Glass very poorly cleaned. Is important for safety.

Cons: Nobody at drop off !!!

Cons: We returned car 330 pm and not one person was in return area. There was a sign for us to mark contract with the mileage and gas level and drop it in the drop box. I understand if car is returned after hours but this was in middle of work day in the afternoon. Did not leave me eith a comfortable feeling.

Cons: You would think that after all the hassle, I asked for a discount or to please find us something and honor the price I agreed to pay - no discount on the current issue, no discount on a future rental, etc., etc. They obviously don't need or want our business.