Recent reviews
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5,2
Pros: Shout out to Nemanja, who was a problem solver and overall nice guy.
Cons: Be aware! Thrifty and Dollar in Germany will make you pay a mandatory insurance coverage, even if you have coverage via your credit card and personal insurance. This is roughly more than twice the payment for the car. Avoid at all costs. Hertz will too unless you pay with AmEx.
review from
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2,0
Cons: It was a terrible experience. Suddenly at the checkout I was told that no insurance was included in the price and the new price was over 1000 Euro including the cheapest mandatory insurance. This is clearly a scam. Book a good price for a car, then arrive at the airport Christmas with no other options available and be forced to pay extremely high price.
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4,4
Cons: The price was triple what was quoted in the original booking
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5,2
Cons: The price quoted and the estimate was off by 100%. Thrifty told us they require insurance when renting in Germany. THIS WAS NOT DISCLOSED IN THE ESTIMATE OR IN THE FINE PRINT OF THE EMAILED ESTIMATE. Nor was it covered in the fine print of the linked terms and conditions. I am disputing the char
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2,0
Pros: Agent was nice but did not talk about pricing or the value being held on my credit card. Never told me I had to fill up gas or not either
Cons: Everything. A Better estimate would help and if you told people that they are required insurance when I’m Germnay
review from
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4,8
Cons: Agent tried to give me a lower class car (Volvo XC 60) instead of the e-class, alleging that it was the same class of cat. I had to insist for 5 minutes until he finally " Flynn's a car" for me.
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7,2
Pros: Staff was friendly
Cons: Knowing about the ‘real’ price of the rental car ahead of time, instead of being surprised after getting to the airport picking it up.
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7,6
Cons: The tire pressure gage came on after driving awhile so we had to check it. At pickup, there was some sort of construction or renovation so we couldn’t use the normal path to the car garage and it was very confusing where exactly to go to get it. But we found it eventually.
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10,0
Pros: Liked the girl who gave us the upgrade. Talked good english and was polite:)
Cons: The wait in the que was very long and only two agents working and 30 people waiting
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2,0
Overpaid
Cons: The price you offered me was 86-90 euro, I paid over 300 euro at the desk
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9,2
Good experience
Pros: The process was quick and easy
Cons: They didn't have a car style that I was renting. So I was stuck with a Jeep, not bad, but not a small car like I was intending on. A 1200€ hold on my visa seemed a bit excessive.
review from
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2,0
Pros: Nothing
Cons: I waited for an hour to speak to Thrifty representative. Then she wanted me to pay extra for insurance. I rejected this last=minute blackmail.
review from
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10,0
Pros: Liked the girl who gave us the upgrade. Talked good english and was polite:)
Cons: The wait in the que was very long and only two agents working and 30 people waiting
review from
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9,2
Good experience
Pros: The process was quick and easy
Cons: They didn't have a car style that I was renting. So I was stuck with a Jeep, not bad, but not a small car like I was intending on. A 1200€ hold on my visa seemed a bit excessive.
review from
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7,2
Pros: Staff was friendly
Cons: Knowing about the ‘real’ price of the rental car ahead of time, instead of being surprised after getting to the airport picking it up.
review from
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7,6
Cons: The tire pressure gage came on after driving awhile so we had to check it. At pickup, there was some sort of construction or renovation so we couldn’t use the normal path to the car garage and it was very confusing where exactly to go to get it. But we found it eventually.
review from
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5,2
Pros: Shout out to Nemanja, who was a problem solver and overall nice guy.
Cons: Be aware! Thrifty and Dollar in Germany will make you pay a mandatory insurance coverage, even if you have coverage via your credit card and personal insurance. This is roughly more than twice the payment for the car. Avoid at all costs. Hertz will too unless you pay with AmEx.
review from
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2,0
Cons: It was a terrible experience. Suddenly at the checkout I was told that no insurance was included in the price and the new price was over 1000 Euro including the cheapest mandatory insurance. This is clearly a scam. Book a good price for a car, then arrive at the airport Christmas with no other options available and be forced to pay extremely high price.
review from
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4,4
Cons: The price was triple what was quoted in the original booking
review from
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5,2
Cons: The price quoted and the estimate was off by 100%. Thrifty told us they require insurance when renting in Germany. THIS WAS NOT DISCLOSED IN THE ESTIMATE OR IN THE FINE PRINT OF THE EMAILED ESTIMATE. Nor was it covered in the fine print of the linked terms and conditions. I am disputing the char
review from
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2,0
Pros: Agent was nice but did not talk about pricing or the value being held on my credit card. Never told me I had to fill up gas or not either
Cons: Everything. A Better estimate would help and if you told people that they are required insurance when I’m Germnay
review from
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4,8
Cons: Agent tried to give me a lower class car (Volvo XC 60) instead of the e-class, alleging that it was the same class of cat. I had to insist for 5 minutes until he finally " Flynn's a car" for me.
review from
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2,0
Overpaid
Cons: The price you offered me was 86-90 euro, I paid over 300 euro at the desk
review from
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2,0
Pros: Nothing
Cons: I waited for an hour to speak to Thrifty representative. Then she wanted me to pay extra for insurance. I rejected this last=minute blackmail.
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