Guest reviews
Overall rating
7,0
Good
Based on 46 reviews
Cleanliness
7,9
Comfort
7,5
Pick-up/Drop-off
6,3
Value for money
6,6
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
8
3
4
3
4
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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7,6
Pros: The staff was friendly. Everything was fine.
Cons: The queue to get the car took about 30-40 min. This is the main problem. There were only two desks open.
review from
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8,8
Pros: Staff was friendly. Drop-off was fantastic.
Cons: There was a VERY long wait for pickup. We waited in line for 45 min : about 25 customers in line, only 3 attendants to process everyone. To compensate us for our patience, we did receive a discount.
review from
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8,8
Cons: The line picking up the car was ridiculous. We waited for an hour at munich airport to get to the agent.
review from
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10,0
Pros: Fast, professional service
Cons: Every step of the transaction in a professional @ friendly manner.
review from
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5,2
Unclear instructions & rude staff
Pros: Car was great
Cons: Staff were rude when returning car, did not give clear instructions on where to drop it off. I dropped it back at the exact park i picked it up from as it said on the map then they tried to charge me extra for doing so
review from
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4,0
They will take advantage of you if you dont buy full coverage
Cons: They will ding you for repairs they already knew existed if you dont buy full coverage,
review from
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7,6
Pros: Pick up was easy.
Cons: Car was not very clean and d off was a mess but it was Labor Day.
review from
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10,0
Easy, professional
Pros: Rapid polite service, great car, very easy drop off.
review from
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4,4
Hidden fees
Pros: The car was nice
Cons: I bought insurance when reserving the car, but when I picked up the car, the person at the counter told me that my insurance doesn't count and that I have to buy insurance at the counter.
review from
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4,0
Cons: Because of small scratch the charge me more than 1200 Euro
review from
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9,6
good experience
Pros: The car was in excellent shape; the service was fast and friendly.
review from
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2,0
Cons: 3 hour que to get to service desk to get the rented car Missed my appointment thank you very much
review from
Where can I find Budget hire cars in Munich?
Top tips for hiring a car from Budget in Munich
- Compact car hires from Budget in Munich are around 40% cheaper than other car types, on average