Book Hertz hire cars in Carlsbad

Reviews for Hertz in Carlsbad

Recent reviews

Traveller rating

Excellent

13

Good

4

Okay

3

Mediocre

6

Poor

0

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pick up the cargreat experience

car was cleanpick up and drop

car availablewrong location

rented a carcustomer service

location was closedfriendly staff

10.0

The Nice Man At The DeskPros:The man working the desk was incredibly friendly and helpful. Gave me my options, made sure I got the best bang for the buck (I pre-paid online so it didn't really matter) and got me a great Camry.Reviewed Jul 10 2017

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9.6

Pros:Upgraded the car with no extra charge, comfortable and service is friendly and helpful.Cons:Easy to find location and quick service.always meets your demand...Reviewed Dec 5 2017

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8.8

Pros:I got upgraded for no charge.Reviewed Aug 23 2017

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10.0

ExcellentPros:Not enough superlatives.Reviewed Jun 12 2018

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9.6

Drop off in carlsbadPros:Very easy - love not having to go all the way to san Diego airport!Reviewed Jun 11 2017

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8.8

It’s great, only thing is...Pros:I love everything about our rental! Car was nice, clean, and it’s very convenient for pick and drop off from where our location was.Cons:Only thing is I arrived at the pick up place in Carlsbad airport at 11:47, my pick up time was set for 12...and the person in charge at hertz won’t take care of me and said I have to wait till 12 noon! It’s 13 minutes away and I know there’s paperwork or questions to process. He wasn’t doing anything at all and was just talking to the other person in charge for a different insurance. I was going to sit in a chair in front of them but he said I have to wait outside! Everything was nice but that part! But he made it up by giving me a better car than what I originally picked online so it was fine.Reviewed Oct 9 2018

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2.0

Cons:When I booked the car I was only given the pickup time choice of noon even though I wouldn't pick it up then. When I went to pick up the car the location closed at 1 pm on a Saturday... Ruined a trip for me.Reviewed Feb 28 2016

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4.0

Cons:was not told that pre -paid gas purchase for for a empty tank. remote Key did not work. alarm went off every time I unlocked the car which I had to lock and unlock with the key. Sad!Reviewed Aug 25 2018

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10.0

Pros:Really fast and efficient transaction. Clean car. Very happy with the experience!Reviewed May 20 2017

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6.0

Cons:The rep helping me initially brought me a car that smelled horribly like a wet dog. I brought it to his attention, and he actually said “i don’t smell it”. Quite absurd as the stench was overpowering. He clearly was ‘testing’ to see if he could rent it without shampooing the smell out. I requested a different car and he accommodated me.Reviewed Jan 19 2018

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8.0

Pros:The car was very clean. Drop iff was quick & easy.Cons:There was a long wait to pick the car up but the associate was very friendly and knowledgeable.Reviewed Apr 16 2017

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10.0

Pros:The customer service gal, Jade, was professional and knowledgeable.Cons:Location, customer service person Jade, clean carReviewed Feb 21 2017

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• How many car hire locations does Hertz have in Carlsbad?

  Hertz has 1 car hire location in Carlsbad. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes